Page 2 - Top DialShree Alternatives

ZoomInfo

zoominfo.com

ZoomInfo (NASDAQ: ZI) is the go-to-market platform that helps businesses find, acquire, and grow their customers. ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use its data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. It is a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. Specialties: GTM platform, GTM strategy, sales intelligence, conversation intelligence, marketing intelligence, sales engagement, contact data, intent data, lead generation, improved prospecting, business information, business contacts, account-based marketing (ABM), data accuracy, database hygiene, and data orchestration.

Teamwork

teamwork.com

Teamwork.com is the only platform with best-in-class client operations combined with easy-to-use project management that teams love. Deliver work on time and on budget, eliminate client chaos, and understand profitability, all in one platform. Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees.

Outreach

outreach.io

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle. Outreach is the only company to offer sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. More than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson depend on Outreach to power their revenue organizations. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.

Five9

five9.com

The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across their channel of choice, empower managers with insights and intelligence into contact center performance, and elevate your business to deliver better business outcomes and Bring Joy to CX™. Our cloud-native, scalable, and secure platform includes contact center; omnichannel engagement; Workforce Engagement Management; extensibility through more than 1,400 partners; and innovative, practical AI, automation, and journey analytics that are embedded as part of the platform. Five9 brings the power of people, technology, and partners to more than 2,500 organizations worldwide.

ActiveCampaign

activecampaign.com

ActiveCampaign for Marketing connects every tool and channel you use in your business to engage customers at every state of the customer lifecycle. Harness data from email marketing, social media, digital advertising, and your website, to tailor personalized touchpoints with your contacts – ensuring your marketing is effective, engaging, and memorable without costing you time. We put automation to work for you so you can focus on the personal touches that set your business apart, and ensure that you haven’t missed a step with any of your customers. What are some of the things you can do with ActiveCampaign? -Automate personalized experiences across all your customer touchpoints -Track buyer preferences, behavior, and many custom attributes across the entire customer lifecycle for deeper segmentation and more effective outreach -Customize sends based on almost any parameter, so your messages are always targeted for the right audience -Use data from the entire customer lifecycle to choose the best content, send time, and delivery channel for each customer -Create entirely customized campaigns with minimal effort, then improve your send strategy in real time based on customer behaviors -Replicate the 1-1 personal experience for every customer, no matter how big your business gets

Talkdesk

talkdesk.com

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. They believe that better customer experiences start with AI. Their automation-first customer experience solutions optimize their customers’ most critical customer service processes. Their speed of innovation, deep vertical expertise, and global footprint reflect their commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies around the world, including Acxiom, Fujitsu, Hunter Douglas, IBM, Trivago, Tuft & Needle, YMCA, and 2U partner with Talkdesk to deliver a better way to great customer experience. Talkdesk offers Talkdesk CX Cloud, Talkdesk Industry Experience Clouds, and Talkdesk Phone all on one platform for an integrated holistic customer experience journey that is unified and seamless. Talkdesk CX Cloud™ combines enterprise scale with consumer simplicity, delivering unprecedented advantages of speed, agility, reliability, and security. Along with their flagship CX Cloud, they offer Talkdesk industry Experience CloudsTM which are purpose-built to meet the needs of vertical sectors to improve CX and generate industry-specific business outcomes. They offer the first and only business phone system natively built on a leading cloud contact center platform, which reduces costs and provides a better way for hybrid workforces to deliver great customer experiences.

Atera

atera.com

Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard. Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more. Discover how AI can help you create unparalleled IT efficiency. Try Atera for free for 30 days or book a demo at: www.atera.com

GoTo

goto.com

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

Interakt

interakt.shop

Grow your business using WhatsApp API on interakt. Check out WhatsApp API pricing, API integration, Business account features & more at Interkat.ai. All-in-one toolset for businesses to leverage WhatsApp for business growth, whatsapp for marketing, whatsapp for sales, send whatsapp notifications and more. Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt to reduce CAC, improve customer LTV, and drive repeat purchases. The platform is built on the same technology that powered the Indian government’s MyGOV COVID Bot on WhatsApp, which handled 150 million users and 600 million messages. Additionally, it brought the world the first-ever end-to-end, immersive shopping experience on WhatsApp for Jio Mart. This achievement earned recognition from Mr. Mark Zuckerberg himself.

Dialpad

dialpad.com

Get business VoIP with Dialpad and connect your team with a cloud phone system that makes business communications easier and more efficient. Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.

Webex

webex.com

Webex Webinars (formerly Webex Events) is a scalable webinar platform that can create engaging and impactful experiences for everyone, from small sessions to massive global audiences. Make webinars inclusive, engaging, and interactive: • Encourage active participation with moderated Q&A, live polling, chat, emoji reactions, and gesture recognition • Let attendees listen in their preferred language with live interpreters included in session • Dive deeper into topics or encourage connections with breakout sessions Deliver professional and custom webinars at scale • Manage the stage and content that your audience sees before, during, and after the event • Curate the attendee registration experience with custom branding options and themes • Rehearse the entire presentation with co-panelists before going live • Accommodate up to 100,000 attendees • Reach global audiences with real-time translations in 100+ languages

Sprout Social

sproutsocial.com

Sprout Social is a global leader in social media management and analytics software. Sprout’s intuitive platform puts powerful social data into the hands of more than 30,000 brands so they can deliver smarter, faster business impact. With a full suite of social media management solutions, Sprout offers comprehensive publishing and engagement functionality, customer care, advocacy, and AI-powered business intelligence. Sprout’s award-winning software operates across all major social media networks and digital platforms.

Zammad

zammad.com

Get started in minutes, be a winner for years Discover the Zammad Ticketing System Is it one of those days? Sticky notes all over and the phone won’t stop ringing? Zammad is the helpdesk software of the future and helps you find structure in the chaos. Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control – and your customers under your spell. Discover the Zammad ticketing system now!

Qualtrics

qualtrics.com

Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foundational research tool for building, launching, and analyzing survey research. With CoreXM, you can bring siloed or outsourced operations into a holistic, end-to-end platform for all insights that you are looking to gather and act upon. Featuring capabilities and solutions for every department, CoreXM helps you to reach your audiences wherever they are, ensuring you get insights faster than ever before. You can even create your own projects, or use projects designed by Qualtrics experts — for brand, customer insights, product research or employee experience — so you can take action where it’s needed most. With Qualtrics CoreXM, you enable everyone to capture, analyze and share actionable insights and use them to identify or improve existing products, services and experiences. It’s time to increase your experience data efficiency with the world’s most flexible solution for modern-day research and feedback. 1) Focus on the right outcomes Empower every decision with predictive insights and AI-powered recommendations to take the right actions and improve experiences. This includes AI-driven text analytics to understand open-ended feedback at scale, reporting for each stakeholder, and plenty more. 2) Sophisticated research made simple Create, customize, and modify any research project in minutes with a point-and-click UI, PhD-backed methodologies, and a robust library of more than 100 question types and templates designed by survey scientists. All ready to use, with no coding required, ever. 3) Drive speed and agility Scale access to experience insights across the organization with purpose-built solutions, workflows, and easy collaboration. Add to that a flexible platform with unmatched integrations into the systems your organization already uses. 4) Save time and money Standardize your research on a single platform to build out a comprehensive system of record for all your respondent data. Become a research expert with AI that does the heavy lifting for you, offering recommendations to improve survey quality and compatibility. 5) Consolidate and streamline research Through one unified system that connects and centralizes everyone’s ability to listen, understand and act on feedback and experience opportunities, delve deeper into data, design personal experiences at scale, and drastically increase research efficiency. 6) Reduce risk exposure Featuring unbeatable enterprise-grade security, compliance and governance functionality, Qualtrics CoreXM is GDPR, HITRUST, ISO 27001 certified and FedRAMP compliant. 7) Expand your bandwidth with experts on demand Make your data work harder for you. Enlist our Research Services and network of partners for support with design, analytics, reporting and respondent sourcing. Plus, thanks to a fully flexible engagement model, use us as much, or as little, as you need. Key Qualtrics CoreXM product features - Expert designed templates - Drag-and-drop survey builder - Automated XM Solutions - Customizable survey themes - Full collaboration tools - Advanced survey logic - Quota management - Built-in, AI-driven methodology and question quality analysis (ExpertReview) - AI-powered analytics and intelligence (Stats iQ & Text iQ) - Crosstabs - REST API access for system integration - SMS distribution - WCAG 2.0 compliant - Email and chat support

Nextiva

nextiva.com

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

Chative

chative.io

Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels with the assistance of AI and automation. Why you should use Chative.IO? - Chative has a turn-key AI customer service solution that adapts to any business, running within clicks! - Unlimited channels & messages for free, plus the pricing is completely transparent and startup-friendly. It comes with a free mobile app too! - Free plan for small businesses with available in-app support. - Chative offers award-winning UI & UX that combines the art of condensing information with effortless navigation! - We have been a pioneering force in AI, chatbot, and messaging automation for the past 6 years. What does Chative.IO do for you? - Unify all conversations, customers, orders, and product catalogues to accelerate growth through happier customers. - Access complete customer context, order history, and activity details, empowering tailored support for loyalty and repeat purchases. - Enable direct sales via everyday messaging apps, converting visitors into potential customers. - Ensure timely, personalized customer service and increase productivity thanks to AI and automation.

LiveChat

livechat.com

LiveChat is a complete customer service platform with online chat and web analytics capabilities. It’s designed specifically to provide amazing customer service and fuel sales. This all-in-one customer service platform is used by over 38,000 customers in 150 countries. It stands out with its simple and intuitive design, making it easy for both support agents and customers to use it right off the bat. LiveChat allows you to customize communication with customers to meet and exceed their expectations. It focuses on providing seamless service with powerful features that support customer service teams. It can be used on mobile devices, so you can be sure you never lose any leads, even when you’re on the go. Mobile chat can also work in the background, so no matter what you do on your phone, the application will keep inviting prospective visitors and notify you about incoming chats. LiveChat’s chat widget is completely customizable, which makes it look and feel like a natural part of your website. One of the most powerful features in terms of gaining leads is automated greetings, which allow you to offer visitors help before they even reach out to the support team. Automated chat invitations can also be customized based on a customer’s behavior, improving customers' overall experience with the brand. With LiveChat, customer support teams can run multiple chat sessions at the same time. Agents can use a sneak peek to see what customers are typing before they hit the “send” button and use canned responses, which help them to reduce the average handle time and delight customers. To make their service friendly and personalized, agents can use customer details displayed in the sidebar during the conversation. It gives much-needed insights into the most important data about a customer. Agents can tag every chat session, which allows them to later spot popular inquiries and improve their product or service. With LiveChat’s advanced reporting capabilities, support and sales teams can track their performance, spot improvements, boost productivity, and as a result, gain happy customers and enjoy more sales. LiveChat helps to manage customer messages, automate the workflow, and collaborate within teams. It supports chatbots, letting brands build and launch conversational chatbots without coding and stand out with customer service. It also offers a self-knowledge base for fast and effortless self-service. LiveChat provides 200+ powerful integrations that allow businesses to extend the value of their existing tools. It integrates seamlessly with popular CRM solutions, such as Hubspot and Pipedrive, ecommerce services like Shopify and BigCommerce, and messaging apps, such as WhatsApp and Facebook - allowing to synchronize customer data and keep communication in one place easily. It supports payment services, such as PayPal or Stripe, allowing customers to make orders and payments directly from the chat. It works with email services such as Mailchimp, helping to gather and nurture leads after a chat. There are many more integrations available supporting businesses in providing excellent customer service and boosting their sales. The LiveChat team is always ready to assist with anything 24/7/365. LiveChat’s Support Heroes provide the best customer service experience by quickly responding to questions, resolving issues, and providing solutions.

Appy Pie

appypie.com

One comprehensive platform with all the AI and no-code solutions to start, run and grow your business. Appy Pie has a bouquet of products and services that can help any business excel in a well-rounded manner leveraging the latest codeless technology for mobile apps, websites, chatbots, automation, design, knowledge base, help desk and much more.

ServiceNow

servicenow.com

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Aircall

aircall.io

Aircall is the customer communication and engagement platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.

Zoho Voice

zoho.com

Say hello to your new cloud-based business phone system. Make business communication simple, cost-effective, and highly reliable. Zoho Voice is a cloud base contact center solution that helps you with wider & deeper call scaling options, a secure and seamless way to handle your calls, streamline your call traffic, and sync your data in real-time to access it with other integrated Zoho apps, and lastly, to get insights on your team’s performance while efficiently managing your workforce. Show Less

Vonage

vonage.com

Vonage (, legal name Vonage Holdings Corp.) is an American publicly held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP). As of 2020, Vonage reported consolidated revenues of $1.25 billion Through a series of acquisitions beginning in 2013, Vonage, previously a consumer-focused service provider, has expanded its presence in the business-to-business marketplace. Vonage's offering includes unified communications, contact center applications and communications APIs.

CallHippo

callhippo.com

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

WATI

wati.io

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: * Shared inboxes allow seamless collaboration * Powerful automation boosts efficiency * Broadcast messaging engages customers * Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.

Crisp

crisp.chat

Crisp is the ultimate all-in-one multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving set of tools, Crisp is leading companies through the customer-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, enhance customer help, and improve customer satisfaction, leading to a global increase in revenue. Get started for free today and join 400 000 businesses using Crisp at crisp.chat With an easy UX, companies can build a shared inbox for everyone within the company. Crisp is your one-stop for managing your multichannel customer support strategy. While using Crisp, you'll access the following: - Website chat widget - AI Chatbot software and scripted chatbot builder - Knowledge base software - Drip campaign software - CRM software - Live Translate (Talk like a native in your customers' language) - MagicType (See what your customers are typing in real-time) - Screen Sharing (With no additional plugin needed) - Multiple integrations (Slack, WordPress, Shopify, WooCommerce, Adobe Commerce, Zapier, Hubspot, Salesforce, Jira, Trello, ...) - many other features

Freshsales

freshworks.com

Accelerate your revenue with context-driven sales Personalize engagement, shorten your sales cycle, and grow your business with Freshsales Feature packed product suite for businesses of all sizes. Refreshing cloud software your teams will love. Support | Sales | ITSM | Cloud PBX

Adversus

adversus.io

Adversus is an outbound auto dialer that helps streamline your outgoing calls, automate manual processes, and provide valuable insights. Adversus allows you to customize your dialing strategy with numerous features. Choose between Predictive, Progressive, or Manual dialing - or mix them up! Make all daytime activities easier for managers and employees with Adversus' tools for workflow improvement and time optimization.

Botpress

botpress.com

Botpress is a generative AI platform for building ChatGPT chatbots, enabling users to create chatbots with an intuitive building experience, powered by the latest in LLMs and GPT by OpenAI. The platform offers an extensive range of features, including the GPT-Native Engine and Conversation Studio, which provides a next-generation chatbot editor. Besides, the platform comprises the Hub, which is the largest collection of integrations that users can use to integrate their chatbots with other tools and services. It also offers various resources, including documentation, video tutorials, SDK, and a community forum on Discord. Botpress Cloud is the platform's new feature that users can try out to build and deploy their chatbots faster, while its Visual Flow Editor offers an intuitive, visual flow editor that allows users to bring their users' conversations to life. The platform also provides various pre-built integrations and skills powered by the largest chatbot open-source community, enabling users to speed their building process.Users can leverage the platform's insights from Analytics, Misunderstood, and Sentiment Analysis to continuously improve their chatbot. Additionally, Botpress offers one-click deploy across all their channels to meet users where they are. Botpress is trusted by thousands of organizations and has built various templates, including Shopping Companion, Health Bot Template, Banking Support, IT Assistant, Telco Billing Advisor, Fitness Friend, HR Helper, and Language Tutor chatbots. Overall, Botpress offers various tools and features that make building and deploying chatbots faster and effortless.

ConnectWise Home

connectwise.com

Made for companies that sell, service, and support technology, ConnectWise PSA (formerly ConnectWise Manage) is the leading business management platform worldwide. Technology Solution Providers (TSPs) rely on ConnectWise PSA to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, ConnectWise PSA facilitates business-process automation, help desk management and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise PSA is the centralized hub that gives TSPs an end-to-end view and total control over their business. ConnectWise PSA also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise PSA has been the premier business management platform for technology companies for more than 15 years.

Front

front.com

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. They’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and they get the analytics and insights their business needs to optimize their customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay, rely on Front to deliver game-changing service that wins and retains customers for life.