Page 2 - Top CommentSold Alternatives

MoEngage

moengage.com

MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications. MoEngage is trusted by over 1,200 global consumer brands, including Soundcloud, Citi, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, and Airtel. With offices in ten countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. Product Description: * Cross-Channel Marketing Segment and engage with your customers in real-time via their preferred channel at their preferred time based on their actions, behavior, attributes, and preferences. MoEngage allows you to engage your customers through eleven channels across your website, email, mobile app, SMS, WhatsApp, and social media. * Customer Insights Bring your customer data into MoEngage and leverage Sherpa, our AI engine, to gain insights into customer behavior and preferences. Segment and engage customers easily from a single dashboard. Just a few clicks, and you're all set! * Web and App Personalisation Delight your website and app visitors with personalized content, offers, and recommendations based on their preferences, likes, journey stages, and lifestyle affinities. * Real-Time Transactional Alerts MoEngage Inform provides a unified infrastructure to manage critical alerts across channels and vendors with a single API.

PayKickstart

paykickstart.com

PayKickstart has reinvented subscription billing and affiliate management for online businesses who want to sell smarter, sell easier, sell faster, and sell more. Boost your sales, retain more customers, and increase recurring revenue with advanced out-of-the-box tools like customizable checkout options, dunning management, cart recovery, conversion tools so much more. Have the full flexibility and power to manage your business, with loads of 3rd party integrations, a robust API, and mobile app.

Octadesk

octadesk.com

Turn every service into revenue From sales to after sales. From the simplest to the most complex service. The most complete and integrated platform on the market for you to make each service a revenue opportunity and the chance to delight your customer.

FastSpring

fastspring.com

FastSpring IQ (Interactive Quotes) communicates your pricing and packages to prospects in a clear, customized, private page that provides prospects with a sales psychology-backed buying experience they love. Whether you're looking to explain your pricing, create a modernized sales proposal, or need a CPQ alternative, IQ has you covered.

Spott

spott.ai

You have to do 3 things very well to be successful online. 1. Make great content 2. Make sure you publish it on the channels your audience is on 3. Ensure that once you have inspired your audience, you allow them to act on that inspiration by allowing them to convert through interactivity. SPOTT focusses on that 3rd step. Our value proposition: SPOTT is a solution allowing users to get more value out of their published content by making it actionable and measurable in a multichannel environment With our Spott software you can insert shoppable links to (360°) images, pdfs and videos, get newsletter subscriptions, link pdf documents or show off with your latest promotion. You can easily add an interactive layer to all your images and videos. Make your videos, catalogs and images interactive. Add call-to-actions, tag products, get newsletter subscriptions and increase conversions. With Spott you'll get more out of your published pdfs, images and videos by adding interactive elements making your content actionable & measurable.

Litmus

litmus.com

Litmus is how marketers make every send count. It’s a core component of your tech stack that allows you to create, personalize, test, review, and analyze every email you send. Too many companies are sending out broken emails without even knowing it, missing the deeper insights needed to really improve results, and struggling to personalize emails at scale. With Litmus, you get a better way to build, test, and trust every outgoing message. That’s why over 700,000 marketing professionals, including 80% of the Fortune 100, have turned to us. And it’s how we’ve achieved a customer satisfaction rating of 98%. Litmus. Make every send count.

Rasayel

rasayel.io

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks - Automations - Integrations (HubSpot CRM, Pipedrive, Salesforce (soon), 5000+ apps with Zapier, and more) - Mobile apps for iOS and Android Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. Your team can respond to customers on the go using the Rasayel mobile app. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. Log all your activities, and build native HubSpot reports from WhatsApp data. - Pipedrive: Log all activities, automatically match contacts, and build reports. - Salesforce: Coming soon. Talk to us to join the beta. - Zapier: Connect Rasayel to over 5000+ applications and systems. For advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more.

Metrilo

metrilo.com

Metrilo helps ecommerce brands grow by making marketing and customer data actionable, and focusing on retention and higher CLTV. The tools include real-time reporting, customer database, segmentation, email marketing and automation. Integration for major ecommerce platforms is seamless.

Omnichat

omnichat.ai

Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social messaging channels (WhatsApp, Facebook, Instagram, LINE and website live chat) with enhanced efficiency, user behaviour analysis and thus remarketing strategy development. With the mission of unleashing the potential of chat commerce through Omni-channel messaging, Marketing automation, Online-merge-offline retailing, Social customer data platform, “Omni AI” that integrated with ChatGPT as well as WhatsApp Catalogue and Payment, Omnichat equips companies to provide a seamless customer journey so as to capture opportunities arising from omni-channel retailing environment. The online-merge-offline sales feature can easily direct visitors from online channels to salespersons at physical stores for follow-up, facilitating conversions and revenue tracking across online and offline. Leveraging ChatGPT, our AI-powered chatbot “Omni AI” serves as a digital assistant of retailers to handle customers' enquiry, recommend products, and facilitate marketing campaign planning. WhatsApp Catalogue and Payment allows retailers to complete the customer journey on WhatsApp, from browsing products, communicating with designated sales, to making purchases, shortening the decision-making and fastening the purchasing process of customers as well as bringing instant income to the merchants. Achieving 300% YoY Annual Recurring Revenue (ARR) growth in the past three consecutive years, Omnichat empowers 5,000+ retail and e-commerce companies, including Watsons, Fortress, Sasa Cosmetic, Lukfook Jewellery, LVMH Group, Mannings, Swire Resources, OSIM, Logitech, Timberland, Tom Lee Music, Vita Green and government departments.

Coveo

coveo.com

Coveo is a Quebec City-based enterprise software-as-a-service (SaaS) company that offers a cloud-based platform for making digital experiences more intelligent, and provides specific software built on that platform. The Coveo Relevance Cloud™ utilizes search, analytics, and machine learning technologies to unify disparate content and data, to automate the delivery of relevant, personalized information. Coveo provides solutions for ecommerce, customer service, and workforce proficiency. The company is recognized as a Leader in the Gartner Magic Quadrant for Insight Engines, a Leader in The Forrester Wave™: Cognitive Search, and a Strong Performer in The Forrester Wave™: Journey Orchestration Platforms.

Dacast

dacast.com

Dacast offers a fully integrated, self-service video platform for live video and on demand (VOD) streaming. The Dacast OVP lets broadcasters host video content and start streaming in minutes. Its white-label solution allows users to control their live streams and on-demand content. We help over 300,000 organizations stream live video, reduce bandwidth costs, and improve broadcast quality with our easy-to-use full-service platform or via our Broadcaster API.

Sellfy

sellfy.com

Sellfy is an effortless eCommerce platform for creators looking to sell digital, physical, subscription, and print-on-demand products from a beautiful online store. Sellfy takes care of the technical part of your business so you have more time to focus on growing your audience.

MyAlice

myalice.ai

The all-in-one customer communication tool for socially active Shopify and WooCommerce brands. Social is the new e-commerce. Customers now treat your brand like a human and want to chat with you on multiple channels. So, we created the modern way to sell and support on support media with conversations. Unlock social commerce for your e-commerce brand in five easy steps to grow your business, build genuine customer relationships, and spend less time on closing orders. 1. Support and sell from one inbox Like you, we also hate switching between countless social apps, websites, and stores. So, manage all your social channels, live chat, and e-commerce orders from one shared inbox. 2. Manage your e-commerce orders View and search your inventory, create or update orders, share product images, view customer details — all without leaving your inbox. 3. Save time and resources on support Deploy no-code chatbots in minutes to save hours on support, auto-respond to common queries, and automate conversations in multiple languages. 4. Collaborate with your teammates Get a full-fledged ticketing tool to assign automatically, reassign members, create canned responses, add tags, and leave notes to support customers the shared way. 5. Take better decisions without even trying = Generate automatic reports on users, sales, agent efficiency, and customer ratings to take better decisions for your team. TLDR: MyAlice brings everything an e-commerce business needs — social media channels, live chat, chatbot, store inventory, payment gateway, a mobile app — all under one platform so that you can sell and support on the go. Anytime. Anywhere. Integrates with your WooCommerce or Shopify store, website, mobile app, and popular social channels like Facebook, Messenger, Instagram, WhatsApp, Viber, Telegram, and Line. Sign up for a free account today or get migration assistance to switch from Gorgias, Delightchat, Richpanel, eDesk, Freshdesk.

Verint

verint.com

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.

ikas

ikas.com

ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an online store without requiring any technical expertise. Furthermore, its advanced features enable the sale of the products seamlessly through various channels, including marketplaces, physical stores, and the brand’s own e-commerce website, on an international scale. One of the most notable features of the platform is its multi-channel sales functionality that facilitates the management of all the orders and stocks in one unified dashboard. With a single click, one can efficiently transfer all of their products to their own e-commerce website using ikas. In addition, the platform's high conversion rates can be leveraged to enhance SEO performance, thereby resulting in better outcomes and increased profit margins. ikas offers a robust e-commerce infrastructure that enables the fast and efficient creation of e-commerce websites. The platform holds unlimited products, traffic, and web space, free shipping integration, advanced return management, discount campaigns, and 24/7 expert customer support. Additionally, users can take advantage of bulk assignment of categories, tags, and sale prices to products, as well as receive cart reminder notifications via SMS and WhatsApp. Moreover, the platform's payment solution, ikasPay, offers the advantage of receiving payments the next day, while e-export to all countries is free. By selecting ikas, users can carry out their e-commerce processes practically and professionally, similar to many successful brands that currently use the ikas infrastructure.

Vendasta

vendasta.com

Vendasta provides an end-to-end ecommerce platform to 60,000+ partners who sell digital products and services to more than 5.5 million small and medium businesses (SMBs) worldwide. These partners include marketing agencies, independent software vendors (ISVs), and media companies. The Vendasta Platform allows these groups to easily adopt new solutions from a marketplace of cloud-based technologies that they can sell under their own brand to their SMB customers. The platform provides AI-driven marketing automation, sales tools, and an integrated CRM to facilitate go-to-market. It also includes project, orders, and billing management systems to help scale through robotic process automation. SMBs are provided one login for all solutions purchased under a Vendasta customer's brand. They enjoy a single integrated dashboard with prescription, context, and tracking. Using the Business App dashboard, SMBs are able to manage the information and solutions that make their businesses successful online.

Jebbit

jebbit.com

Jebbit's Enterprise Experience Platform enables brands to build beautiful interactive experiences that capture zero party data at scale across every channel. From product recommendation and personality quizzes to trivia, shoppable lookbooks, better surveys, polls, forms, and more - Jebbit experiences drive higher engagement because they exceed consumer expectations and offer genuine value in exchange for relevant information about their preferences, interests, lifestyles, and intentions. This consumer-declared, zero-party data, is the ultimate competitive edge for brands and drives tangible ROI across every stage of the customer lifecycle. Jebbit’s clients, including: L'Oréal, PepsiCo, Haleon, the NFL, Shiseido Group, Live Nation, ASICS, the NBA, JCPenney, Free People, Monster Worldwide, and more use the Jebbit software platform to create better consumer experiences that drive industry-leading engagement, collect a high volume of zero-party data, acquire enriched leads, drive more online conversions and increase loyalty and LTV.

Kibo

kibocommerce.com

Kibo eCommerce is a composable solution built to simplify the management of complex product catalogs, search, pricing, order, and customer management across multiple channels with rich extensibility and instant usability. Scale your business with a future-proof platform that expands beyond traditional core commerce to simplify and accelerate growth. Rapidly deploy B2B and B2C Omnichannel experiences with Kibo Omnichannel Starter Stores that contain pre-built integrations, workflows and processes to Kibo services like search, inventory, search, order routing to support programs like BOPIS & Ship to Store. Quickly deploy a storefront from scratch with connector kits to popular frameworks such as React Storefront, Vue Storefront, and Next.js Commerce and deployment platforms. Integrate with top headless CMS providers through pre-built integrations or use Kibo APIs to integrate existing systems.

Omniconvert

omniconvert.com

Omniconvert Explore is an advanced experimentation tool that is mostly used by agencies, dev & product teams that want to launch advanced experiments, but also marketers that have minimum help from the IT department. We stand out: we truly care about our customers - doing the extra mile in terms of support & over-delivery as we also have in-house experimentation teams, CRO & data experts at your service. Capabilites: A/B testing: Create experiments using one of the advanced segmentation engines on the market, with 41 data points: website behavior, traffic source, CRM data, GTM, weather API, etc. Advanced reporting : > Bayesian & Frequentist statistics > Filter the results by specific goals > Assisted conversions or linear distribution > Cumulative view > Share only what matters with your team: pdf report > Track any events On-site surveys: > Triggered as popups or widgets > On-scroll, on-load, on-exit triggers > Logic branching > Mulitple choice, unique choice, grid, NPS, CSAT, etc > Segmentation behavior > Lead Capturing > Advanced Reporting Overlays > Trigger various creatives > Creative-builder > on-exit / on-load/ on-scroll Integrations: Google Analytics 4 Piwik Pro Hotjar Zapier - Hubspot, Marketo, Salesforce Shopify Woopra

VWO

vwo.com

Running an experimentation program is tricky. Whether your goal is to boost website conversion or improve user experience, there’s just so much you need to do to get things right. That’s why thousands of the world's leading enterprise brands like WMG, eBay, Ubisoft, Qualicorp, and others look to VWO for running and scaling their digital experimentation. VWO is the world’s leading web testing and conversion optimization platform that enables growing businesses to optimize their web experience across desktop, mobile, and other devices, to deliver a unique experience. Gathering user insights, prioritizing hypotheses, planning a roadmap, conducting tests, analyzing results - VWO lets you cover the whole 9 yards. VWO is thoughtfully designed for ease of experimentation. You can launch a test within minutes without any help from IT. With certifications including BS and ISO, VWO is fully GDPR compliant and provides robust security by design and default. With industry-leading 24/7 support and a 98% customer satisfaction rate, servicing a billion requests a day while ensuring 100% uptime – VWO is built for Enterprises! VWO’s global customer base includes brands like Vodafone, Samsung, Toyota, and eBay and has helped more than 4,500 brands across the globe to run over 600,000 experiments to date.

Billtrust

billtrust.com

Accelerate online revenue growth, scale seamlessly and optimize your customer experience with an intelligent B2B/B2C web store platform and mobile app. Billtrust eCommerce is purpose-built for wholesale distributors and manufacturing businesses to stay competitive and innovate with an integrated, holistic solution. Scale seamlessly: Manage complex product catalogs, data and assets at any size or stage of business with one turnkey platform. Gain efficiency and simplify with a solution that integrates with your ERP and includes everything from Product Information Management (PIM) and search, to content management, marketing and payments. Provide the best customer experience: Give your customers the flexibility and simplicity to find and order what they need, when they need it. With a robust product recommendation engine, intelligent search and a fully-integrated mobile app, your customers can order, repurchase and track easily, anytime, anywhere. Optimize cash flow: Minimize the friction between making a sale and posting payment while boosting your cash flow when you consolidate your sales, invoicing and payment processes across a single vendor.

Bluecore

bluecore.com

Bluecore is a retail marketing platform that helps marketers turn data into revenue-generating campaigns, in minutes. With data built directly into campaign workflows alongside point-and-click predictive models, retail marketers can leave manual processes in the rearview and trigger any communication and automate the who, what, when, where of every email, mobile, site, and paid media message for each individual shopper. More than 400 brands trust Bluecore to rapidly increase customer retention and drive predictable revenue, including Express, Bass Pro Shops, Lenovo, Steve Madden, Alo Yoga, and Lulu & Georgia.

Tagshop

tagshop.ai

Tagshop is a social commerce, shoppable UGC and visual shopping platform for eCommerce brands and online stores to activate their user-generated content or brands' social content by tagging products and publish shoppable galleries on their website to increase conversion rate, drive sales, build social trust, engagement, and seamless shopping experiences.

Syte

syte.ai

Syte is a product discovery platform specifically engineered for eCommerce applications. It utilises visual AI to enhance various eCommerce activities, including visual search, personalization, and automated product tagging. Syte aims to connect shoppers with products by providing a visual search experience that improves efficiencies, supports sustainability, and eliminates dead-ends. It displays visually similar and complementary product recommendations, aiming to inspire and convert shoppers of different types. It also features an automatic product tagging system that saves time, optimizes merchandising processes, and enhances the accuracy of product data. These solutions can be adapted to different market realities and can be scaled to meet the specific needs of various industry sectors, such as fashion, home decor, and jewelry. It caters to different business sizes, from growing businesses to large enterprises.

Shift4Shop

shift4shop.com

Shift4Shop is a feature-rich eCommerce platform serving thousands of businesses of all sizes in a wide range of industries across the globe. Offering an unmatched free eCommerce solution, the company provides everything an entrepreneur needs to start and grow their business. This turnkey eCommerce experience includes powerful tools to help businesses succeed — a robust website builder, product and order management, customer marketing tools, 24/7/365 technical support, and more. Customers can choose from dozens of professionally designed, industry-specific templates, all of which are mobile-friendly, SEO optimized, and highly customizable. Founded in 1997, Shift4Shop is an Inc. 5000 company, a Visa PCI Certified provider and a pioneer in modern eCommerce.

WebEngage

webengage.com

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America.

Digital River

digitalriver.com

Digital River is a back-end solution for global expansion, payments, taxes, fraud, and compliance. Flexible APIs make it easy to integrate our customizable checkout with any existing commerce platform. Eliminate risk and complexity with our merchant of record business model where we deliver localized checkout experiences, automate global taxes, fight fraud, and comply with regulations all on your behalf. Clients choose us to: • Simplify international expansion into 240+ markets • Accelerate time to revenue • Sell physical goods, digital downloads, and subscription-based software and services to both B2C and B2B audiences • Grow revenue • Minimize risk • Simplify operations • Complement their front-end commerce experience • Free up resources to focus on what they do best Benefits include: • 8-15% higher authorization rates worldwide • 20-30 lower operational costs • 6 weeks deployment to new markets Clients include: Adobe, AMD, Autodesk, Avast, Avid, Canary, Casio, Cotodama, Cisco, Citrix, Ergotron, Felco, Fitbit, Gallup, Herman Miller, Hitachi, HTC, Intel, Lenovo, Logitech, Microsoft, Nvidia, Pantone, Sony, Therabody, Varjo, VMware, Wagner

Vue.ai

vue.ai

Vue.ai is one of the world’s first general-purpose AI platforms that enables large enterprises around the world to build a wide range of AI-enabled applications across workflows and functions. Vue.ai delivers value unlike any other point solution bringing together image, video, and text data from across the enterprise, decoding them with its AI stack, enabling the intelligence to feed across the enterprise for data-driven decision-making. With a combination of ready-to-use APIs, no-code, and low-code tools, Vue.ai enables marketing, product, business, and technology teams to bring an order of magnitude impact to revenue growth, efficiency, and cost reduction. Vue.ai is currently deployed across several industries, including Retail, Finance, Insurance, Logistics, and Healthcare. Vue.ai is a Mad Street Den brand founded by Ashwini Asokan & Anand Chandrasekaran.

Beamer

getbeamer.com

Beamer is customer communication tool for product releases that opens a two-way communication right from your app to easily reach, engage, and hear from your customers.

ReadyCloud

readycloud.com

It’s a powerful customer relationship management (CRM) software that’s further enhanced with the ReadyShipper and ReadyReturns plugins to create an all-in-one ecommerce solution.