Desku
desku.io
Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. Offerings by Desku * AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. * Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. * Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. * Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. Why Businesses Trust Desku * The platform is trusted by over 1000 support agents and 350 businesses. * Desku helps reduce support queries by up to 50%. * The company contributes to lowering support costs by 40%. Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.
BoldDesk
bolddesk.com
BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.
Salesbox
salesbox.com
The CRM for people who get sales. Get it for €2.90 per user per month. Connect MS teams, Office 365, Gsuite, LinkedIn, Dropbox or Mailchimp for €1.90.
BenchmarkONE
hatchbuck.com
BenchmarkONE helps businesses grow with sales and marketing software. We're the all-in-one solution for CRM, email marketing, and marketing automation - built for the way you work. Reach customers and drive revenue with our easy-to-use SaaS platform.
ConvergeHub
convergehub.com
ConvergeHub is an enterprise-grade CRM, with Sales, Marketing, Support and Billing, for managing all customer related activities from one unified platform. It is a high-horsepower business-growth platform built for small and mid-size businesses. You can use ConvergeHub to accomplish all customer related activities through every stage of the customer lifecycle. Use it to attract leads, send campaigns, nurture prospects, close sales, answer support tickets, generate contracts, store documents, manage products or services, send quotations, create invoices, and more. ConvergeHub’s powerful customization and automation features let you configure and automate your own business processes and skyrocket productivity. ConvergeHub’s 360-degree prospect and customer view gives you in-depth actionable insights, allows you to keep track of all touchpoints through activity history, and lets you plan upcoming conversations with prospects and customers through any channel – email, phone, text, fax or social. Comments, notes, tags, tasks, appointments, calendars, reminders, notifications come together to keep you connected and up-to-date. You can segment your lists, create templates and run marketing campaigns through email and text. Keep in close touch with your customers by tracking customer service cases and responding to them quickly. Get paid quickly by creating quotations and sending invoices for your products and services right from the CRM and track payments as you receive them. Report Builder and customizable Dashboards lets you create your own reports and visually track progress of every area of the business. ConvergeHub integrates with other software through many native integrations such as QuickBooks, DocuSign, PandaDoc, Ringcentral, Twilio, Office365, Box, Dropbox, Wordpress, etc. and also through Zapier, Piesync, APIs and Webhooks.
Hummingbird
hummingbird.co
Hummingbird is a compliance and risk platform helping financial institutions streamline financial crime investigations and program operations. The platform acts as a single source of truth, bringing together customer data, case management, investigations, and regulatory reporting into a single solution. Cases in Hummingbird can be worked from any starting point (everything from transaction monitoring and fraud alerts to flagged KYC and KYB checks). Hummingbird provides an extensive suite of investigative tooling, including data visualizations, detailed customer profiles, integrated requests for information (RFIs), and more. Compliance teams also benefit from improved oversight and controls with customizable workflows, detailed analytics, and comprehensive audit trails. In addition to driving greater efficiency for compliance teams, Hummingbird also distinguishes itself by offering a uniquely flexible and scalable solution. Whether it’s switching transaction monitoring providers, integrating additional third-party data, or filing regulatory reports in new jurisdictions, you can easily create a perfectly tailored solution with Hummingbird.
Native AI
gonative.ai
Native Ai is an always-on market intelligence platform that helps brands and organizations track, manage, optimize, and innovate. It uses the most advanced NLP and AI technologies to make discoveries amongst large datasets allowing brands to streamline products and better understand consumers.
Teamgate
teamgate.com
Teamgate is the simply smart Sales CRM with the strength to power your success. Armed with a series of intelligent integrated features; such as Mailchimp, Zendesk, Quickbooks, Zapier and a multitude of others, the award-winning Teamgate software provides your sales team with both the simplicity and the strength to organically grow your business. For three years in a row, Teamgate has been recognized internationally and has received a host of awards acknowledging its exceptional customer service and support, its user-friendly interface, and has additionally been included among the leaders in the world of Sales CRM software.
CrewTracks
crewtracks.com
CrewTracks is the first truly paperless field management solution in the mobile timekeeping space. The web interface enables you to import a bid, schedule jobs, dispatch crews and equipment, and view automatically generated reports in real time, while the mobile app allows field workers to quickly report attendance, work completed, and materials and equipment usage, all accompanied by notes and photos. Its newest feature, Document Management, enables office staff to upload plans, drawings, or custom PDF forms for the field crews to view, edit, annotate, and sign. CrewTracks makes it easy to gather the information you need to eliminate paperwork, stay within budget, and stop letting so much time and money slip through the cracks.
InterFast
inter-fast.fr
InterFast is the software that makes managing your construction business easier by allowing you to: - Edit quotes - Manage your construction sites in one place - Plan your team's interventions and supervise your operations - Track your projects from anywhere, anytime - Invoice your customers faster and improve your profitability - Generate reports in the blink of an eye The results? Better organization, satisfied customers and 20 hours/month/employee saved for our customers (on average €400 saved per employee) Test InterFast for free and take your business to the next level.
Service Geeni
servicegeeni.com
Service Geeni is service management software that helps businesses stay ahead of the competition. Designed and developed especially for businesses with a mobile workforce, Service Geeni is a best-in-class solution that gives a real competitive advantage. The service management software provided by Service Geeni arms its staff with everything they need to become more productive, with access from anywhere via their own device. Other benefits of Service Geeni include: * Fixed monthly fee with no costly hardware or software to buy or maintain * High levels of security and reliability, with all data backed up in high-security UK data centres * Scalable – Service Geeni grows and evolves with the business * Stand out from the competition with feature-rich functionality * Complete jobs quicker by reducing unnecessary paperwork * Boost productivity – maximize time in the field with smart scheduling and route planning * Flexibility – add or remove users quickly and easily * Improve services with intelligent data analysis * Reliability - 99.9% uptime guaranteed across all services * Future-proofing – stay ahead of the curve and competitors! Helping its clients increase productivity and work smarter is at the heart of what it does. It works with a wide range of businesses at both SME and enterprise levels. As a division of Key Computers, Service Geeni is backed by an IT firm with over 30 years of industry knowledge, expertise, and continuous innovation. Key Computers is a well-established family business that has gained a reputation for excellence in service and technological advancement. It is proud of the work it does to help each and every one of its retained clients keep their businesses on track. By providing reliable, secure, and accessible service management software, its clients can focus on doing what they do best.
Comworker
comworker.com
Comworker is a web and mobile application that allows you to track and manage your timesheets and projects. With the mobile app, your employees fill out their timesheets and you follow the progress of hours and labor costs in real-time. It also lets you attach files, plans and PDFs to your projects and share them with your colleagues. The expense module allows your employees to take pictures of receipts that will be stored in the cloud and then transmitted to your web portal. Comworker is an all-in-one tool for companies that want to take a technological step towards the paperless era.
Actimo
actimo.com
Actimo is a cloud-based software that specialises in bridging the communication gap between managers and their mobile-first employees. You will be able to interact with your colleagues and team members, get the latest news, share your feedback and learn new skills. - Access news, learning material and video messages - Connect with your colleagues on your own social network - Get push notifications so you don’t miss anything
Zoho FSM
zoho.com
Zoho FSM enables field technicians and service teams to access, plan, and execute service appointments seamlessly. Unify field teams by connecting all your field operations end-to-end, and maximize productivity. Empower your field teams to provide high quality customer service with a field solution in the palm of their hand. The app provides detailed information on the service request, so agents can plan ahead. Improve first-visit resolution and score better in customer satisfaction. ** Stay updated 24/7 Receive automated notifications and reminders of scheduled appointments. Use the calendar view to peruse through the appointments in a structured way. ** Access and update information with just a tap Gain access to work order details, customer history, and service details so you can go prepared. Take pictures, and send notes and attachments for future reference right from the work station. Add/edit Service and Parts from the work station to provide the best service and keep the managers in loop. ** Find the customer location Follow directions and navigate to the customer location. Create trips to record the route taken and keep managers informed about your travel. ** Record availability and progress Check in to the appointment and keep your teams updated on your progress. Log work hours, apply for leave, and ensure teams schedule accordingly. ** Invoice and Payments Generate invoices quickly after job completion and share them with the customer. Allow customers to process payments through secure portals and close deals on the spot. ** Service Reports Update service reports and get customer feedback on the spot. Get the customer's signature right on your device and provide a smooth customer experience from beginning to end.
Bluebeam
bluebeam.com
Bluebeam pushes the boundaries of innovation, developing smart, simple project efficiency and collaboration solutions for design and construction professionals worldwide. Since 2002, Bluebeam has made desktop, mobile and cloud-based solutions for paperless workflows that improve project communication and streamline processes across the entire project lifecycle. Trusted by over 3 million individuals in more than 160 countries, Bluebeam’s solutions advance the way professionals work, manage and collaborate on projects digitally. Founded in Pasadena, CA, Bluebeam has grown to include eight additional offices globally. Bluebeam is part of the Nemetschek Group.
BookingKoala
bookingkoala.com
BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available. BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings. The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments. Other features include system logs, cart abandonment reports and in-app notifications.
GPS Insight
gpsinsight.com
GPS Insight is a fleet management and field services company. They provide mission critical insights needed to make physical operations on the road and in the field, simpler and safer to do. GPS Insight helps customers engage their fleet by delivering innovative solutions and actionable insights. Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, are worried about safety on the roads, and have inefficiencies that waste valuable time and money. GPS Insight offers all-encompassing fleet software for organizations with fleets of vehicles, trailers, and other mobile assets. GPS Insight provides many fleet solutions to include vehicle and asset tracking, in-cab cameras, ELD, fuel cards, and much more.
MobiWork
mobiwork.com
MobiWork is a leading provider of smartphone and cloud-based mobile workforce software solutions for any business with employees in the field such as field services, logistics and equipment management organizations. MobiWork award winning and innovative (5 US patents awarded) solutions deliver increased productivity, cost savings, real time visibility, digital data capture, accurate invoicing, faster payments, improved customer engagement and satisfaction MobiWork user-friendly solutions enforce best practices, consistency and provide everything you need before, during and after each job while seamlessly connecting your entire organization (field and office) with your customers. Each MobiWork turnkey solution is crafted for a specific industry or vertical, ready for immediate deployment, configurable and available worldwide in multiple languages for a broad range of company size (small, mid-size and large enterprises).
Formitize
formitize.com
Formitize is more than just a software solution. It's a game-changer for businesses of all sizes looking to streamline their operations and work smarter, not harder. With its intuitive design and user-friendly interface, Formitize makes it simple for organizations to automate their forms, workflows and processes, freeing up time and resources for what really matters. Whether you're a government agency, a large corporation or a small business, Formitize empowers you to take control of your operations and drive success.
Forms On Fire
formsonfire.com
Forms On Fire is a mobile app for capturing and dispatching mobile forms such as inspections, audits, safety reports, orders, and many other tasks. Designed for businesses in construction, agriculture, field service management, food safety, manufacturing, transportation, facility / property management, utilities, and oil & gas industries. Users design their forms, and then use the forms on their iOS, Android, or Windows device to capture information. The mobile app works both offline and online. Users can select from a library of more than 140 pre-designed form apps, or produce their own custom form and data-driven apps using the drag-and-drop form designer. No coding experience is required. Forms can be designed to align precisely with existing forms created in Word or Excel. Your apps will capture text, numbers, dates, photos, video, audio, annotations, barcodes, near-field communication (NFC), signature, GPS locations, mapping, and more. Users can automatically dispatch forms to other remote users and send notifications back to the office via email, with the ability to send emails instantly, after a delay, or according to user-specified conditions. Email layouts can be customized, and form fields can be used for email body, attachments, and file names. Multiple file types can be attached, including PDF, TXT, CSV, DOCX, and XLSX. Save time by choosing from thousands of connectors to your data systems and pre-populate data to your forms. Save time by eliminating travel back to the office. Save 100% of the time it takes to re-enter, re-assemble, file, and distribute forms to those who need them.
Clean Smarts
cleansmarts.com
Managing a janitorial service company is a breeze with the all-in-one Clean Smarts. With Clean Smarts, staff, managers, and even customers can communicate together in real-time (and in different languages!). Cleaners can mark completed tasks, track their time, and notify when supplies are needed. Managers and supervisors can check the cleaning status of multiple locations. Set up workorders and recurring shifts with flexibility for enforcing geofences, clock-in times, and adjustments. Checklists are dynamic and can adjust to the tasks required for each day of the week. At the end of the week, your employees can verify their time, and with budget-to-actual reports and a growing number of payroll integrations, reviewing and processing payroll is easier than ever. Clean Smarts gives you complete visibility into your business!
ServiceDeck
servicedeck.io
ServiceDeck is a powerful field service management (FSM) software designed to upscale your field service operations. Ideal for service providers like plumbers, electricians, cleaners, landscapers, and many others, ServiceDeck streamlines operations, automates processes, and enhances customer connections with its cutting-edge dispatching software and field worker management tools.
HyperTrack
hypertrack.com
HyperTrack provides the building blocks to automate on-demand jobs and workforce. Its APIs and SDKs for planning, assigning, tracking, and verification learn from ground truth data to improve operational KPIs, including job completion rate, workforce reliability, productivity, and on-time delivery. With its robust and developer-friendly platform, it provides workforce automation and proof-of-work solutions that are trusted by companies across various industries, from light industrial, security, retail, hospitality, and healthcare to energy and transportation. HyperTrack enjoys a global presence with over 300 customers who rely on its platform for enhanced visibility, operational efficiency, and scalability to support on-demand workforce for hourly, task, and shift-based jobs, delivery, field service, and sales. HyperTrack is used to improve the productivity, reliability, and safety of over 2 million gig workers in the United States, along with millions of workers in Europe, India, Latin America, and Africa.
Notifi
getnotifi.com
Notifi is a modern field services management platform designed to help service businesses grow and operate more efficiently. It integrates essential tools such as SalesCRM, VoIP, workflow automation, and extensive customization options, providing a comprehensive solution for managing various aspects of business operations. With Notifi, businesses can streamline job costing, estimating, scheduling, dispatching, invoicing, and inventory management. The built-in SalesCRM enables businesses to manage customer interactions through email, VoIP, and SMS from a single platform, ensuring that no opportunities are missed. Advanced customization allows users to tailor fields, forms, and workflows to their specific needs, while automation handles repetitive tasks, boosting productivity and reducing errors. Notifi also offers advanced reporting tools that provide deep insights into business operations, helping users monitor key performance indicators and make informed decisions. Real-time updates on technician status improve customer communication, keeping clients informed and satisfied. The platform seamlessly integrates with third-party applications, creating a cohesive software ecosystem. Its user-friendly interface requires no technical expertise, making it easy to onboard and use. Dedicated support ensures a smooth transition to Notifi, and its scalability accommodates business growth. Overall, Notifi is the ideal solution for service companies looking to enhance efficiency, streamline operations, and drive growth.
SharurAI
sharurai.com
SharurAI is a dynamic player in the AI application building arena, offering on-demand AI chatbot services that are transforming the way businesses engage with their customers. With a focus on cutting-edge AI technology, SharurAI specializes in crafting custom AI chatbots tailored to the unique needs of businesses across various industries. Our mission is to harness the power of artificial intelligence to enhance customer interactions, boost efficiency, and drive growth. We pride ourselves on our ability to create AI chatbots that seamlessly integrate into your existing systems and processes, delivering personalized and efficient customer support, sales assistance, and more. At SharurAI, we understand that every business is unique, and that's why we work closely with our clients to develop AI chatbots that align with their specific goals and objectives. Whether you're looking to streamline operations, improve customer satisfaction, or drive sales, our team of AI experts is here to bring your vision to life.
Deskhero
deskhero.com
Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge for effective, custom service.
CommBox
commbox.io
CommBox is an enterprise-grade AI omnichannel customer experience platform that enables brands to engage customers across all channels from a single interface, leveraging omnichannel communication, digital engagement, business automation, conversational AI, and generative AI chatbots. CommBox helps organizations automate their repetitive work, optimize customer journeys, boost customer service teams’ productivity, and stay ahead of evolving customer expectations in the digital-first landscape. CommBox empowers support and sales teams to better engage with customers on their preferred messaging communication channels, such as SMS, Messenger, WhatsApp, Google Business Messages, and more, with the only autonomous communications platform. CommBox's 350+ enterprise customers benefit from reduced operational costs in call centers, increased customer satisfaction, and higher agent productivity. Discover the CommBox experience: visit www.commbox.io
Salesfokuz
salesfokuz.com
A comprehensive and compact application to manage the sales team is what every manager asks for and Salesfokuz is the answer. Leveraging the benefits of technology, Salesfokuz, an effective field force management software was developed as a solution for the management and communication issues faced by every data-driven sales team across the globe. Salesfokuz was developed with a mission to ease up the sales team from struggling over the manual tasks performed on day-to-day basis. This field force management app or tool is built as an outright solution for all the struggles. Salesfokuz helps the managers and the team members to list, perform and update all the marketing activities on the go that too with the mere use of fingertips. Using this mobile CRM, managers can schedule, assign, locate and track the live location of the field staff, analyze their performance and come up with reports without any hassles. Team members can instantly update the status of their meeting and reduce the leakage of data upon using this customized work force management tool. Salesfokuz as a whole is a complete sales tracking system that helps management to systematize their entire marketing and sales process thereby saving time and reducing lead leakages. Our proud sales CRM products include Leadfokuz, Realfokuz, Fastfokuz, Factfokuz and Dentfokuz meant for diverse industries like real estate, hospitals, construction, investment, manufacturing, distribution etc.
Results
results-software.com
Results is an all-in-one CRM for Service Operations and Field Service Management. The award-winning software provides a 360-degree view of clients and other important business relationships. Streamline operations and enhance customer relationships by managing your contacts, sales, projects, processes, and billing with Results. Results offers seamless integration with QuickBooks and other popular apps.
Prospur
prospur.io
Prospur - an end-to-end CRM platform to automate and better manage your Small Business. Prospur provides a digital transformation platform for small businesses to acquire, engage, and retain customers while closing more sales. Being a trusted Microsoft Gold partner, Prospur focuses on Sales enablement and lead generation, social media and marketing tools, AI and data management tools, and operational support that help small business owners acquire and connect with customers for their services. You get many powerful features with Prospur that can transform your Small Business: - Proactive Sales Management - Multiple CRM Integrations - Targeted Marketing - Rich Social Media Tools - Progressive Integrations Prospur offers a digital infrastructure to design targeted campaigns and excel in assisting customers based on their needs. Easy integration with productivity services such as Microsoft 365 and payment services like PayPal and Square makes it a win for small businesses. Prospur also offers more useful integrations with our Cloud Based CRM like QuickBooks, MailChimp, Microsoft Azure, Stripe, LawPay, Microsoft Dynamics 365, Yelp, and many more.
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