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Chatbot.team is for businesses that want to handle customer questions, leads, and follow-ups across messaging channels without managing each conversation separately. Teams can bring chats from channels such as WhatsApp, Instagram, Facebook Messenger, RCS, and website chat into one place, then assign conversations to agents or route them to the right team. AI chatbots can answer common questions, understand customer intent, capture and qualify leads, and guide people through sales or support flows. When a conversation needs personal attention, teams can hand it off to a live agent. Businesses can also use automated workflows and message campaigns for customer updates and follow-ups. CRM, e-commerce, and other business-tool integrations connect conversations with existing systems. Chatbot.team is intended for customer service, marketing, and sales teams—from smaller businesses to larger organizations—that want to automate routine communication while keeping agent support available.
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