Page 2 - Top Centrical Alternatives

Balto

balto.ai

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto's real-time enterprise solutions to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. With Balto, the results are astounding: - National General Insurance increased sales conversions by 16% - AmTrust improved CSAT scores by 25% - Arsenal Business Growth reduced ramp time by 83% - Florida Window & Door increased conversion rates and appointments by 30% - The Junkluggers decreased call duration by 6% Empower your agents and supervisors for happier customers, increased revenue, and better retention. Learn more at balto.ai

Showpad

showpad.com

Showpad is the world’s leading Enablement Operating System (eOS™) that aligns sales and marketing teams around high-impact buyer interactions while generating the insights needed to continuously improve conversion rates. The bottom line impact: sellers close more deals, faster with Showpad. Showpad’s core Sales Content Management engine enables revenue teams to create a curated one-stop-shop to find, manage and distribute high-impact content at scale. For marketers, Showpad aligns teams around the latest on-brand content with the right governance to improve content adoption, and delivers bottom-of-funnel insights so teams can invest more in the right content. Enablement practitioners use the platform to drive cross-functional alignment and build out scalable, targeted training campaigns. Sellers have access to all the right resources to position themselves as trusted advisors to today’s buying teams. Buying teams benefit from sellers that are better prepared to understand their unique challenges and connect them to the right solution in their portfolio. Partnering with organizations of all sizes and maturity levels in more than 50 countries, Showpad supports strategic alignment and efficiency across revenue teams. From SMEs to enterprise brands such as Dow, GE, Honeywell, Johnson & Johnson and Coca-Cola EuroPacific Partners, Showpad is a proven revenue accelerator. Dual-headquartered in Chicago, IL and Ghent, Belgium, Showpad is powered by a diverse global workforce.

Cloudtalk

cloudtalk.com

Make CX your greatest advantage with CloudTalk’s business-calling software. Call directly with CloudTalk, access all customer data, and automate tasks. Experience the future of business calling with CloudTalk. Access 160+ international numbers, increase call efficiency by up to 87%, and save your team time for what really matters — increasing customer satisfaction. Make and receive calls directly with CloudTalk's Click-to-Call feature. Eliminate repetitive tasks and automate your workflows. Sync contact details, past interactions, call recordings, and SMS across both systems with an effortless two-way synchronization. Customize your setup and customer experience with over 35 integrations. Choose how inbound, outbound, and missed calls are logged with advanced call logging features. Log important information directly into your CRM at the end of each call with the Speech-to-Text transcription feature. Gain a comprehensive overview of interactions by synchronizing SMS messages sent from CloudTalk to your CRM account, ensuring no important information is missed when closing deals. Learn how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today. Schedule a demo with one of our specialists today!

NICE inContact

incontact.com

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.

Trainual

trainual.com

Trainual is a knowledge transfer and training platform where growing teams build the playbook for how they do what they do. With Trainual, every process, policy, and procedure for all the roles and responsibilities in your business are easily documented, organized, assignable, and searchable. The result is faster onboarding and training, more seamless delegation, consistent processes, increased accountability, and everybody stays in the know with your need-to-knows.

LearnWorlds

learnworlds.com

LearnWorlds is a lightweight LMS that enables businesses to deliver exceptional eLearning experiences to customers, employees, and partners. From unicorn SaaS like Brevo and Lokalise, to international organizations like Unicef and the UN and from global manufacturers such as Yamaha and LG to diverse institutions such as the Obama Foundation and Cardano Foundation, more than 9,000 companies have named LearnWorlds as their LMS of choice with 2M+ End Users and 300k+ Courses Created; here is why. Put users in the center of your academy Segment your users and build personalized learning paths according to their needs. Give learners access to relevant content only, keeping their path noise-free and your data safe. Engage learners with a variety of learning activities - video, eBooks, audio, SCORMs, quizzes, exams, certifications, and many more! Focus on what you do best - LearnWorlds supports more than 4,000 integrations to simplify your everyday processes. - Keep using your existing tech stack and connect to LearnWorlds via API or Webhooks. - An award-winning customer support team and dedicated customer success manager are set on helping you achieve your goals. Keep your academy safe & compliant - Maintain GDPR compliance and meet SSO requirements for maximum data protection. - Rest easy with an academy that runs smoothly on 8 daily backups, and 99.95% server uptime. - Create custom user roles and match access and permissions with responsibilities. A beautiful academy that is uniquely yours - LearnWorlds offers full white-label functionality to brand your academy. Use our industry leading Site Builder to effortlessly create and customize your online presence with zero coding. Make decisions based on real-time data - Analyze metrics & performance KPIs using a robust built-in Report Center to track content engagement. Take actions based on learner progress. Automatically share custom reports with stakeholders. Monetize your expertise - Sell online courses, bundles, and memberships, earn money, and accept payments securely via global & local payment gateways. If you still have questions, our sales team is here to help you make an educated decision on the LMS you truly need.

LearnDash

learndash.com

The most powerful learning management system for WordPress. Create professional, engaging courses in just a few clicks.

Salesflare

salesflare.com

Try Salesflare, the #1 simple CRM for small businesses selling B2B. Integrate with Google & Outlook. Be fully mobile. Automate your CRM from existing data.

Sprinklr

sprinklr.com

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. * Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. * Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. * Provides meaningful and actionable insights to supervisors to drive growth and operational excellence * Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.

Salesloft

salesloft.com

SalesLoft is the #1 sales engagement platform, helping B2B sellers get to "yes" quicker. We integrate with today’s top CRMs, turning your data into dollars.

SalesRabbit

salesrabbit.com

SalesRabbit’s software helps field sales teams operate faster and smarter. Their solutions address all the major pain points of sales organizations with digital tools. Features like lead and area management, rep performance tracking, digital contracts, lead generation, and more. They also offer multiple add-on services such as a training library, geofenced marketing platform, and homeowner information to help you sell more intelligently. Most importantly, they work personally with you and your company to make sure you get the results you want. Learn more about them at salesrabbit.com.

OpenText

opentext.com

OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.OpenText employs over 14,000 people worldwide and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).

Schoox

schoox.com

Schoox is workplace learning software with a people-first twist. People aren’t cogs, and Schoox was designed for how humans actually learn. We keep learners curious by letting you deliver more kinds of content wherever they are, from the front line to the corporate office. And by making learning easy, accessible, rewarding, and fun, we help you get everyone more excited about their career development. Learners can “up” their skills, grow on the job, and get more done—and you can measure the impact of their awesome accomplishments. Schoox combines learning, content, engagement, talent development, and business impact tools into one comprehensive solution that encourages learners to engage with relevant skill-building content through modern and intuitive user interfaces.

Zendesk Sell

zendesk.com

Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up, intuitive, and easy to love. Featuring productivity tools, advanced analytics, and a full customer view from sales to service, Sell provides everything your sales team needs in one, centralized tool. Zendesk Sell is a part of Zendesk's portfolio of products designed to create better customer experiences. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.

Salesmate

salesmate.io

Most CRMs are rigid, inflexible, and cost a lot of money to organizations, and Salesmate solves exactly these pain-points. Salesmate is a flexible, customizable, and cost-effective solution to multiple teams in your organization. The platform solves these problems by offering built-in tools, saving cost on integrations, and high customization capabilities. The core of Salesmate is the CRM module, where sales, marketing, and success teams can manage contacts, leads, customers, subscribers, and everyday activities effortlessly. With these essentials, CRM module comes with built-in tools that front-line teams can utilize every single day like Calling, Texting, Pipeline Management, Deals, Conversations, and much more. One of the core reasons for higher sales outcomes is the ability to automate operations and save more time for selling. This is where Salesmate offers Workflows and Sequences. Workflows automate tasks like deal assignment, task assignment or date-based communication. While Sequences can put follow-ups on autopilot based on your terms and conditions. And with industry’s first AI-powered co-pilot, everyone in your sales team gets a personal assistance. ‘Sandy AI’ can book meetings, draft emails, or add notes for you. All you need to do is – just ask! We know that sales teams can only function when marketing teams generate high quality leads. That’s where Salesmate empowers marketing teams to build and execute highly personalized campaigns and reach wider audiences. Not only that, but marketing teams can also track website visitors, collect leads using forms or lead gen bots, score every lead, built marketing journeys, and send-off the finest MQLs to sales teams for higher success. Lastly, a great customer service team can truly manoeuvre retention, engagement, and revenue for the business. That’s why, Salesmate provides tools like Live Chat, Chatbots, and Shared Inboxes to deliver the finest experiences for your customers. Naturally, you need insights to predict trends, be agile, and make decisions in your growth journeys. That’s where Dashboards, Templates, Custom Reports, and Insights will offer everything you need to see what’s going on with your teams and business. From lead generation to top-notch customer experiences, Salesmate has something for everyone in your team. Salesmate has 15-day free trial, where you can explore every corner of the platform, without sharing credit card details. It’s safe, secure, and available for everyone in your team to try.

OnePage CRM

onepagecrm.com

OnePageCRM is the #1 action-focused sales CRM that helps small and medium-sized businesses stay in control of their sales. Focus on what needs to be done next, follow up with every lead, keep the team on the same page, and close more deals, one sales action at a time. Save time and automate your admin and data entry. Generate leads in a click from anywhere on the web. Reap the CRM benefits on the go with iOS and Android mobile apps. Create deals and send sales quotes in less than 37 seconds. Any questions? We offer support via email, phone, and chat.

Chorus.ai

chorus.ai

Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all your customer engagements across phone calls, video meetings, and email so your team hits their number.

People.ai

people.ai

People.ai is the leader in guiding enterprise sales teams on the proven path to pipeline and revenue generation. The People.ai enterprise revenue intelligence platform ensures organizations speed up complex sales cycles by engaging the right people in the right accounts. Through our patented AI technology, People.ai enables sales teams to clearly see whom to engage within each of their accounts and exactly what to do to deliver the highest-yielding deals. Enterprises such as AppDynamics, DataRobot, Okta, and Zoom know that people buy from people, and that’s why people buy from People.ai.

Degreed

degreed.com

Do you have the skills to take on tomorrow? Degreed connects learning and career growth to business opportunities through one single, fluid skill-development experience, so your organization and your people are always ready to clear the next big obstacle.

Aloware

aloware.com

Aloware is an omnichannel cloud-based phone system and customer engagement platform designed specifically for small and medium-sized businesses (SMBs). One of the key features of Aloware is its integration with various CRMs such as HubSpot, Pipedrive, Zoho to name a few, and communication channels, including VoIP phone calls, SMS text messaging, and email. This allows SMBs to manage all their customer conversations from a single dashboard, making tracking interactions easier, prioritizing leads and support tickets, and ensuring timely follow-ups for sales and support teams. Aloware also boasts its TCPA-compliant Power Dialer which aids agents in maximizing their call productivity without fear of accidentally dialing DNC numbers, or being tagged as a "scam". The latest addition to Aloware's roster of competitive features is its very own in-app AI chatbot, AlohaBot, which does not require a third-party app integration, making it smoother, faster, and the most advanced in the market. Paired with the legendary Sequence+ that empowers businesses to automate workflows and trigger actions such as SMS/MMS, call, and email campaigns, Aloware equips SMBs with an all-in-one communication tool to gain the sharpest edge in their industries.

Coassemble

coassemble.com

Coassemble is a powerful and intuitive platform for organizations to create and deliver quality online training. The first of its kind, Coassemble combines a user-friendly Learning Management System with outstanding rapid authoring capabilities. With Coassemble, organizations can create and deliver online training from a single integrated platform.

Anaplan

anaplan.com

Anaplan is a transformative way to see, plan, and run your business. Using its proprietary Hyperblock™ technology, Anaplan lets you contextualize real-time performance, and forecast future outcomes for faster, confident decisions. Anaplan enables connected strategy and planning across your enterprise to move your business forward. Based in San Francisco, Anaplan has over 200 partners and more than 2,000 customers worldwide. G2 categories include: Corporate Performance Management, Budgeting & Forecasting, Compensation Management, Sales & Ops Planning, Sales Performance Management, Sales Planning, Supply Chain Planning, and Workforce Management.

Hiya

hiya.com

Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded caller ID allows companies to display their business name on outbound calls made to over 400M mobile phones worldwide, including 97% of the U.S. mobile market. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line. Branded caller ID allows companies to control how their outbound calls display on the call recipients' device by each individual phone number. Create better customer experiences and optimize your outbound calling operations with adding identity to your outbound calls with Hiya Connect Branded caller ID.

SalesScreen

salesscreen.com

SalesScreen is a state-of-the-art sales performance platform that uses gamification and visualisation to empower sales teams to unleash their full potential. Our mission is to help our customers improve sales performance and build happier workplaces. SalesScreen is designed to meet the challenges of the modern world of sales. Our clients have told us of the industry problems that they encounter time and again: - The Problem: High employee turnover weakens sales culture and creates problems with onboarding. - SalesScreen Solution: Our platform is proven to boost staff retention. This is achieved through gamification and visualisation techniques that help to build a high-performance sales culture. - The Problem: Keeping track of all the key data and sales team performance metrics can be problematic for sales leaders. - SalesScreen Solution: SalesScreen’s dashboard offers all the analytics you need in one place. Our leaderboards and scorecards make it easy to take a deep dive into your key data and KPIs.

Kixie

kixie.com

Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for HubSpot, Salesforce, Pipedrive, Zoho, and other leading CRMs. Call or text numbers from your CRM – or any webpage in Google Chrome – in one click, with every interaction recorded automatically in your CRM. The Kixie PowerCall Chrome extension enables sales and other customer-facing teams to boost performance with a suite of advanced calling and texting features. Kixie automatically recognizes phone numbers on any web page you visit in Chrome, and places a click-to-call button next to each number for one-click dialing. Calls, texts, dispositions and activities are logged automatically in your CRM, practically eliminating the need for the tedious manual record-keeping that slows down salespeople in their day-to-day activities. Features include: • PowerDial through lists of contacts automatically. Boost productivity tenfold by dialing up to 10 numbers simultaneously with multi-line PowerDialer • Advanced AI-powered local presence lets users call from a number with the same local area code as the person they’re calling

Genesys Cloud

genesys.com

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. * Automate Successful Outcomes Simplify how you connect with customers across channels. With smart automation across the entire customer journey, you can use data and insights gained to take the right action at the right time to create the best outcomes. * Innovate at Scale Give your employees and call center agents the information they need in a tool built to drive engagement, improve customer interactions and boost your team’s performance. * Reimagine Experiences that Matter Use Genesys Cloud CX as an all-in-one cloud call center application and easily extend the suite with hundreds of packaged integrations. Take full advantage of the composable customer experience platform with third-party integrations and applications so you can reach customers any moment, on any channel. With an all-in-one suite of digital capabilities in Genesys Cloud CX, call center employees and customers can engage in seamless conversations across digital channels like chat, email, text and social media. Enhance the customer experience with bots and predictive artificial intelligence (AI) and route to a human call center agent when customers have more complex needs. Genesys is redefining the customer experience with innovative call center software. Our award-winning Genesys Cloud CX deploys in days, is intuitive to use and innovates with upgrades each week. With real-time dashboards, simple management tools and analytics, Genesys Cloud CX provides the insights you need to run your business. And you’ll take your contact center and CX strategy into tomorrow — no matter where your agents are located or which channels they handle.

WorkRamp

workramp.com

WorkRamp is the Learning Cloud built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, WorkRamp allows teams to build customized learning experiences at scale for employees, customers, and partners. With WorkRamp, training is easy to build and deploy for learning teams--and businesses save on costs and resources by consolidating learning across the entire business. Learn more by visiting workramp.com.

Gleam

gleam.io

Gleam is a growth marketing platform that helps businesses focus on actions. An action can be whatever you want, an email subscriber, a Facebook like, a Twitter follower or someone mentioning your company via a #hashtag.

myQuiz

myquiz.org

Create online quizzes and interactive presentations to engage your audience. Works on any device with an Internet connection. Up to 100 000 participants

Salesken

salesken.ai

Salesken.ai is a conversational intelligence platform that helps sales teams improve performance and reduce acquisition costs. The tool gives sales reps real-time cues during their conversation to help them engage their customers better. The platform gives managers and sales reps visibility into every call, via detailed Call Analytics including emotions, objections, intent etc.