Page 10 - Top CBOT Alternatives

AmplifyReach

AmplifyReach

amplifyreach.com

Multilingual Conversational Automation Platform for Sales, Marketing & Support Teams! AmplifyReach helps Brands and Businesses transform inbound customer lifecycle. AmplifyReach product is used by 3000+ Brands and businesses including Fortune 500 company in BFSI. * Our multilingual solution, with 12+ Languages with potential to engage 3.2+ Billion people, helps Brands and businesses automate traditional, multi-step process of new customer lead gathering, vetting and then establishing contact to few mins. --> 25+% uptake in inbound engagement is observed across live brands --> Languages: English, German, French, Spanish, Italian, Mandarin / Chinese, Japanese, Arabic, Hindi, Malay, Bahasa Indonesia, Russian * Solution helps scaling Customers Success teams by automating recurring tasks. --> 60+% recurring task automation is possible within 6-9 months with 3X-10X ROI * Augmented intelligence platform - Unified solution with multilingual live chat software for human with tightly integrated multilingual chatbot. Human staff uses same AmplifyReach software across Web, Mobile, Social and Messaging channels such as WhatsApp, Facebook Messenger * In-depth unified Chatbot and Human Staff performance analytics. * Out-of-box deep integration with CRMs and Contacts for ZenDesk, FreshDesk, Zoho, SalesForce, HubSpot and more than 1000+ other options with Zapier. Solutions from AmplifyReach Catalyst Platform * Chatbot - Build Chatbot - No Code Required! * LiveChat - Help where Chatbot cannot! * Classifier - Improve your apps with Natural Language Classifier! * IAB Classification - Contextual Classifier - AdTech Solution * Core NLP - Contextual Intelligence using Core NLP Engine

Alanna.ai

Alanna.ai

alanna.ai

Alanna is an AI-powered virtual Closing Assistant for Title Companies! She is intelligent, resourceful, and always eager to help: * Client service: Answers general and file specific questions 24/7/365 for Resware, SoftPro, and RamQuest. * Order Entry: Opens new orders in Resware title software production system, 24/7. * Closing: Creates buyer closing cost estimates and seller net sheets 24/7 (ResWare Only). * Processing: Collects and processes seller/buyer information via Alanna Smart Forms. * Support: Proactively sends text messages and emails to all parties to the transaction. * Sales: Empowers mass text message marketing campaigns for post-closing marketing, client retention and new business. * Marketing: Acts as your brand ambassador, walking consumers through the title process.

Slang.ai

Slang.ai

slang.ai

Slang.ai is an artificial intelligence tool that functions as a virtual phone agent. It offers round-the-clock call handling capabilities, ensuring that customers can connect at their convenience. It is designed with flexibility in mind, allowing users to tailor the system to address their specific needs effectively. One of Slang.ai's key value propositions is its ease of set up, making it possible to swiftly incorporate the tool into a business's existing communications infrastructure. The focus of this tool is on customer satisfaction, aiming to enhance customer experiences by reliably and promptly fulfilling their requests and inquires. Slang.ai is suited for businesses of all sizes aiming at optimizing their telecommunications effectiveness and efficiency.

Mehery

Mehery

mehery.com

Mehery is a young, one year old company, building solutions in the digital space. It’s been founded by a team of technocrats and technologists with cumulative experience of over a 100 years and with extensive experience in the digitization of enterprise systems, digital transformation journeys of large enterprises, and building to scale, social media management systems. Mehery has been born of an idea to democratize customer engagements – informative, acquisitive, proactive, and reactive across all digital assets of an organization. We believe that getting the digitalization correct and providing the ability to mine it on a no-code, digital marketing driven non-event, will be the key to enterprise successes moving forward. Our customers, are our partners, in mutual successes. Our journey, together, has just begun.

Automatorr

Automatorr

automatorr.com

Automatorr's services include: * Specialized talent recruitment for permanent, contract, or casual roles. * Advisory, consulting and implementation across all stages of solution design, implementation, and support. * We offer fully managed software solutions that solve industry specific problems. These solutions can be deployed in days, economically and guarantee return on investment. * Get access to over 1000+ experts through our freelance Online Talent Marketplace to fill gaps in your organization or complete projects within budget and on time.

Arcanum

Arcanum

arcanum.ai

Arcanum is committed to helping companies 10X their capacity and get relief from repetitive tasks with the help of back-office AI assistants Arcos and Archie. With a focus on business value, they are passionate about making integrating AI technology into small and medium-sized businesses easy, secure and accessible. Founded in 2016, Arcanum is based in Wellington, New Zealand.

Plum Voice

Plum Voice

plumvoice.com

Plum Voice is a CPaaS technology company that provides automated AI technology solutions through programmable cloud platforms. Plum Voice allows customers to choose from a suite of intelligent virtual voice agents (IVAs) or custom solutions - interactive voice response (IVR), surveys, payment processing, etc. - to automate repetitive tasks, customer interactions and business processes for cost efficiencies and cost savings.

Moveo.AI

Moveo.AI

moveo.ai

Moveo.AI is what conversational AI was meant to be… Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), revolutionizes customer experiences through self-improving conversational AI agents. Our mission is to demystify AI, making it accessible and simple to use, empowering enterprises to leverage their data, scale their operations and elevate customer experiences. Collaborating with enterprises globally, such as Viva, Kaizen Gaming, Edenred, and Allianz, Moveo.AI has established a solid presence in the USA, Greece, and Brazil. With a global reach spanning over 20 languages, our platform currently caters to a user base exceeding 2 million monthly active users.

Mercury

Mercury

mercury.ai

Mercury is an easy-to-use, AI-based messaging and live-chat platform for customer experience automation. It enables businesses to provide impactful customer experiences with measurable outcomes on website chat, WhatsApp, and Facebook Messenger. Using conversational AI to take the burden of repetitive service requests off customer-facing teams, Mercury frees up live agents to focus on more complex use cases. Code-free integrations with CRM providers, e-commerce platforms, and conversation design tools allow for an easy connection with Mercury. It gives non-technical teams the ability to build sophisticated service automation with minimal setup overhead and quick time-to-market, and without per-seat charges for live-chat support agents.

Flip CX

Flip CX

flipcx.com

Flip CX is a software company that offers an Alexa-like voice AI experience for businesses to optimize their phone channel for better customer service. Flip CX is backed by Amazon Alexa, Ada, Simon, Attentive, Scop Venture Capital, Bullpen, and Forum Ventures.

Neocom.ai

Neocom.ai

neocom.ai

We are Neocom, a vibrant and young Saas company striving to provide amazing customer experience to every online shopper. We help businesses to help their customers. Armed with latest technology, we are an exceptional team with an extensive experience. Our AI-powered Guided Selling solution allows you to engage your visitors and let them discover their perfect product within your website. Furthermore you can connect with them via an automatic email function and analyze the first and zero party data you gathered within the Neocom platform. This leads to more engagement, higher conversion rates, higher AOVs and less returns. You can also optimize other departments like Marketing or Procurement, by using the insights generated through Neocom.

DigitalGenius

DigitalGenius

digitalgenius.com

DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Their AI solution continually learns and evolves from every interaction within their customer network, leveraging more than 50 pre-built use cases, customizable processes, and integrations to help make customers happy. They work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa, and many others to power better customer experiences online. With DigitalGenius, they will: * Deliver a frictionless buyer journey for e-commerce customers * Drive excellence and future growth with AI for e-commerce * Confidently manage unpredictable and seasonal spikes in volume * Proactively address and resolve issues before customers contact them * Meet consumer expectations online and offline * Implement and use e-commerce automation at scale * Empower agents to successfully serve customers at every touchpoint * Quickly achieve Zero Backlog with backlog automation They help businesses deliver exceptional customer experiences with: * A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce businesses around the world * 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes * Proactive interactions providing up-to-date information on deliveries and returns * Best practices learned from a network of the most innovative e-commerce companies, enabling tailored responses and journeys * Customizable integrations and processes tailored to customers' requirements Easily Access DigitalGenius: * Cloud Technology (SaaS) * Always on: 24/7 365 * Multiple languages are available * Get set up in 1 week with no/low code integrations * Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice

NoForm.aI

NoForm.aI

noform.ai

Are you tired of losing potential customers due to tedious lead forms that drive them away from your business? Take your lead generation and conversion rates to new heights with a fantastic AI sales assistant! NoForm.AI is your best GPT-4 based sales agent that can make friends with your data just in 3 minutes. What makes NoForm.AI stand out from the crowd? * Improve engagement. NoForm.A delivers instant answers, pre-qualifies visitors, and efficiently collects contact details for you. * Pre-qualify your visitors. Maximize your efforts by focusing on leads primed to make a purchase rather than investing time in leads that may not come to fruition. * Boost lead conversion. Forget about the typical website forms and x2 your lead conversion rates with a personalized AI sales assistant.

konversable

konversable

konversable.com

Konversable is a powerful chat solution designed to delight your customers and convert more enquiries. Our solution can be used across many different use cases. The Konversable has been designed to help our clients in a number of ways: * Clients with Live Chat backup enabled can now be notified of incoming live chat requests through the App, and can even chat with users from directly within the App. * All Live Chat functionality present in our cloud-based solution can be used within the App, including the ability to Transfer Chats between departments, and the creation/insertion of Quick Replies to improve ease of use. * Clients can be notified of any leads generated by their bot, ensuring these can be actioned quickly. * Chat transcripts across all messaging channels can be reviewed where these are connected; including Website chats, Whatsapp chats and Messenger chats. Reactive and proactive features to increase enquiries, chats, and conversions.

Juji Studio

Juji Studio

juji.io

No-Code Cognitive AI Chatbot Builder Juji Studio combines Cognitive AI and Computational Psychology with an intuitive graphical user interface (GUI) to enable anyone to create, deploy, and manage their custom cognitive AI chatbots with no code and no IT resources required. Easily achieve 100X time to value. Unlike any other AI chatbots, cognitive AI chatbots have advanced human soft skills. With such skills, they can actively listen to their users and respond empathetically. They can also read between the lines and automatically infer each user's unique characteristics from conversations, such as Big 5 personality traits and soft skills, and use such insights to deeply personalize their services to each user. Juji Studio has been used to automate diverse and complex human engagement tasks, such as interviewing, training/tutoring, and persuasive information presentation, across different domains, including education, healthcare, and talent management.

Arsturn

Arsturn

arsturn.com

In today's fast-paced digital world, businesses are constantly seeking innovative ways to engage with their customers. Arsturn AI emerges as a cutting-edge solution, offering custom ChatGPT chatbots that can be integrated effortlessly into your website. Within just a minute of setup, Arsturn AI promises to revolutionize the way businesses interact with visitors by providing instant support and enhancing the user experience. Arsturn AI harnesses the power of conversational AI to provide users with a highly interactive and responsive chatbot. Here's a look at the underlying mechanics: * Utilizes advanced natural language processing (NLP) to understand and respond to user queries. * Adapts to your brand's voice to maintain consistency in communication. * Offers real-time interaction, ensuring that website visitors receive immediate assistance. Arsturn AI's ChatGPT solutions are packed with features that cater to various business needs. Let's delve into the specifics: * Personalized Chatbots: Tailor-made to align with your brand's messaging and goals. * Instant Support: Provides immediate answers to customer inquiries, improving their experience. * Lead Generation: Engages prospects through interactive dialogues, capturing leads effectively. * Virtual Assistance: Acts as an online representative, guiding users through your website. Benefits include: * Enhanced user engagement leading to improved customer satisfaction. * Increased conversion rates through proactive customer interactions. * Cost savings on customer support with automated responses.

Fixie.ai

Fixie.ai

fixie.ai

Fixie.ai is a cloud-based platform designed to build, host, and scale natural language agents.

Xenioo

Xenioo

xenioo.com

Xenioo is a renowned powerful and flexible platform which empowers professionals and businesses to build and publish their bots on multiple channels. We founded Xenioo in early 2017, with a mission to provide the fastest and greatest feature-packed chatbot platform possible. As the approach of Xenioo's chatbot creation is a type of "design first"​ model, you can create your chatbot without needing to select your target platform in advance. Once you are done with the design, you can then deploy it simultaneously on multiple channels. Xenioo supports publishing on the following channels: Web Site, Facebook Messenger, Telegram, Whatsapp and Slack. Xenioo has all the tools. So all you need to give, is a degree of commitment and creativity.

Flow XO

Flow XO

flowxo.com

Create a chatbot with zero coding skills required to engage with your customers across a range of different platforms.

Floatbot

Floatbot

floatbot.ai

Floatbot is a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps Fintechs and Enterprises automate Customer support, increase Customer Experience and Digital on-boarding through AI powered Chatbots and Voicebots. Its DIY “No Code” platform that allows building hybrid bots using advance Workflow builder and Conversational AI tools. Floatbot is recipient of Emerge50 award at NPC [Nasscom Product Conclave] across 10 categories. Floatbot is top 5 in SaaS category! IDC showcases Floatbot as Innovator for Banking and Financial Services in India [11th December 2019] Bots developed in Floatbot can be launched in Web portal, mobile apps (iOS and Android), Facebook Messenger, Slack, Skype, Telegram, Amazon Alexa, Google Assistant, Google Home, Whatsapp. Floatbot also supports Speech to Text and Text to Speech for Voicebots. Floatbot is integrated with Contact Center for Voicebot. Floatbot is hybrid platform, one of the very few globally, that allows development of Omni-channel Chatbot and Voicebot within hours, where-in a Fintech or Bank can develop several bots that will engage or converse with customer across Chat and Voice channels, at different phases of their journey [Customer Support, Lead validation, KYC verification, Redeem Loyalty points, Payment reminders, Feedback loop, Cross-sell/Up-sell Products, etc]. Floatbot allows users to seamlessly switch between voice and chat channel and still maintain past sessions and context.

TextIt

TextIt

textit.com

TextIt allows anyone to visually build interactive SMS and Voice applications anywhere in the world. At the core of TextIt lies our exclusive flow engine. With flows, anybody can set up or modify a complex SMS or Voice application without the need of a programmer or expensive consulting company. Using a basic Android phone, you can launch SMS applications instantly in any country while avoiding expensive set-up costs or external technical support.

Mongoose

Mongoose

hellomongoose.com

From text to chat, make every message count. Mongoose believes that having the right communications between the right people at the right time helps students, alumni and staff reach their goals and aspirations. Colleges and universities enjoy as much as a 200% inquiry increase, a 98% student retention rate, and doubled donations with Cadence, the industry’s first and only solution built by higher ed professionals for higher ed leaders. Cadence engagement solutions empower 750+ institutions to advance and inspire students’ success by increasing enrollment, engagement, retention, and alumni gifts.

Unifonic

Unifonic

unifonic.com

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonic’s solutions integrate customer communication channels, including text, voice, messaging, and web, into a single platform that enables companies to create stronger customer relationships. As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication returns on investment. From SMS for online banking to WhatsApp customer service support, Unifonic empowers organizations to transform their customer experiences while allowing them to focus on core business activities without maintaining costly communication infrastructures. Unifonic connects local enterprises with their customers. This includes leading banks, financial institutions and government entities throughout the Middle East and North Africa, as well as healthcare providers, retail and e-commerce, and transport and logistics providers worldwide. With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by a local corporate presence in five countries and a dedicated team of 300+ professionals serving clients 24/7. For additional information about Unifonic, please visit https://www.unifonic.com/.

SocialNowa

SocialNowa

socialnowa.io

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique to SocialNowa and are not provided by many of its Competitors. Like Unlimited Contact/Subscribers List, Multiple Bots and Social Media Schedular. With SocialNowa Chatbot making Chatbot Funnels is easy and it helps in converting the deals very fast. The tool makes it super simple for entrepreneurs to sell the product or services inside the chatbot with it’s integration to many payment gateways It also helps in increasing product sales and helps customers find the right product inside Facebook Messenger & Instagram DMs. The SocialNowa makes businesses able to automatically answer product questions, create product quizzes, and send customers to the point of purchase. SocialNowa Chatbot can help in cutting down client acquisition costs massively. Other Features Includes - Facebook Messenger Bot Instagram DM Automation Instagram Auto Comment - Reply Facebook Auto Comment - Reply E-Commerce Feature Digital Product Store Social Media Scheduler Visual Drag and Drop Flow Builder Subscriber Broadcasting Live Chat Fetaure Messenger Opt in Form Chatbot Templates Website Comparision (Upcoming) Hashtag Research (Upcoming) Facebook Interest Explorer (Upcoming) GMB Manager (Upcoming) Data Insight Analytics Integrated Google Sheet

Futr

Futr

futr.ai

Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required

Hoory Conversations

Hoory Conversations

hoory.com

Hoory is an AI-powered customer support assistant that helps your business automate customer communications and provide 24/7 support with zero delays, turning every interaction into a perfect customer experience. Powered by conversational AI, machine learning and natural language processing, Hoory goes beyond automation. It understands customer intent, provides relevant answers and enhances customer loyalty, all while saving time and reducing business costs. And in addition to its advanced AI capabilities, Hoory doubles up as a shared inbox, giving your agents a seamless way to communicate with customers. Key Features ● Inbox Take charge of all your customer communications through this complete management system where you can - carry out and keep track of all customer interactions - have your agents take over conversations from your AI assistant - access your customers’ conversation histories and other data (including contact information, location and other identifiers) - filter conversations by tags, query status, assignees, location, etc. - analyze users’ browsing and activity history to better understand their journey - organize conversations by adding tags and notes - mark priority conversations with a star to better identify your select users ● Training Train your AI assistant to provide accurate and efficient support to your customers - identify common customer queries and teach Hoory to provide instant responses for each question - make conversations more interactive and purposeful by adding buttons, links and images - add personalization to each interaction by having Hoory use customers’ name, reference their location, etc. ● Team Collaboration Invite team members to utilize your AI assistant together and support customers collaboratively. Manage individual permissions and assign specific tasks to the right experts. ● Customizable Widget Style Hoory to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme. ● Speech Recognition Give your customers more communication options by having your AI assistant effortlessly convert speech to text and vice versa. Upcoming features ● People Access your entire customer base in the People app with advanced search to view and manage all interactions with end-users. ● Multilingual Support Working in a multilingual market? Provide customer support in 100+ languages by training Hoory in multiple languages at once, while creating a single dialogue. ● Forms Collect more customer information and get more out of your AI assistant by using conversations to trigger the right data collection forms. ● Entities Provide higher personalization by creating custom entities and enabling your AI assistant to recognize these entities (e.g. country, email, phone number, account number, etc.) in customer queries, and take conditional actions based on those. ● Dialogues Have your assistant carry out multi-step conversations and create engaging dialogues with your customers.

Pega

Pega

pega.com

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.

OneHash

OneHash

onehash.ai

OneHash CRM is a cloud-based, robust, scalable, agile, affordable and fully featured, FaaS solution with CRM, ERP, HCM, Project Management, Help desk and other SaaS that your company needs, at the prices of FOSS for exponential growth and development. We are determined to serve 95% of the SMBs across the globe with a smart, affordable, agile and secure CRM solution that will ensure sustainable growth. World class service at pocket friendly prices is our USP, and we abide by what we promise.

Octane AI

Octane AI

octaneai.com

AI That Grows Your Ecommerce Business Over 3,000 Shopify merchants use Octane AI to power AI Quiz Funnels and AI Insights. Half a billion in revenue generated and counting.

Certainly

Certainly

certainly.io

Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.

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