Page 26 - Top Business Apps - Djibouti

EngageLab

engagelab.com

EngageLab, a professional customer engagement service provider, offers a cloud communication platform and various message marketing solutions to promote user engagement and conversion. The message marketing solutions are all tailored to meet the diverse needs of companies in different fields.

Edge

startedge.com

Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews.

GetThru

getthru.io

GetThru was created by veterans of Bernie 2016, where we helped build the campaign’s historic voter contact operation. In the process, we saw the need for better technology for large scale 1-to-1 interaction that reaches people where they are—on their cell phones. So after leaving the campaign, we created ThruText, our P2P texting platform. Two years later, we released our phone calling solution, ThruTalk. More than 1,000 organizations— including political campaigns, advocacy groups, unions, colleges, universities, independent schools, and government agencies—have used our tools. They’ve sent over 180 million text messages and made more than 40 million calls for event recruitment, volunteer engagement, fundraising, voter identification and outreach, polling, and more. And while our roots are in progressive politics, we love partnering with organizations of all kinds that share our passion for creating a better world.

Coax

coax.com.au

At Coax, they are streamlining communication for SMBs because they want you to close more deals, faster and get back to growing your business. Coax is a cutting-edge communication app built exclusively for small and medium-sized businesses (SMBs). Coax's mission is to simplify your business interactions and empower you to close more deals seamlessly through an integrated chat platform. Headquartered in the vibrant city of Melbourne, Australia, Coax is committed to nurturing strong customer relationships through efficient communication. Coax's team comprises seasoned professionals with a wealth of experience in the SMB sector, ensuring that they truly understand the challenges you face. They recognize that managing multiple platforms and keeping up with evolving customer engagement can be overwhelming. That's why they developed Coax—a comprehensive app that enables you to effortlessly handle growing demands. Key Features: * Two-Way SMS/MMS: Engage with customers effortlessly through text messaging * Social Media Integration: Respond to comments and tags from a single inbox, boosting engagement * Customizable Contact Card: Keep customer details organized and personalize conversations * Send Invoices and Documents: Seamlessly send invoices and documents directly from the app * Organize Chats by Customer: Track conversations by customer for better organization. Coax empowers your business to close deals effectively. With an intuitive interface and user-friendly design, even tech novices can use it.

LinkLive

linklive.ai

LinkLive (formerly Revation Systems) is an AI-enabled, all-in-one communications and contact center platform trusted by the world’s most highly regulated industries, —including finance, healthcare, and social assistance, —to securely connect with consumers in the channels of their choice. Its modern, native features allow organizations to do business via encrypted voice, video, chat, and email while complying with stringent privacy and data protection laws. More than 1,200 clients rely on LinkLive to help them create outstanding customer experiences, increase employee engagement, and boost efficiency.

Moblico

moblicosolutions.com

The need for wholesale distributors to solve customer pain points, differentiate from competitors, and drive efficiency gains through innovative and intelligent automation tools has never been more critical. Moblico delivers purpose-built solutions for wholesale distributors that align with customers’ and associates’ evolving expectations, engaging the “everywhere audience” effectively with instant digital communication and self-serve mobile commerce apps. Moblico's senior leadership team brings over five decades of combined experience and has been awarded forty US patents for mobile technology innovations. Moblico provides core mobile technology competencies to thousands of wholesale distribution centers and manufacturers in the US, Canada, Mexico, Latin America, and Europe. Moblico’s integrated technology suite includes best-in-class solutions for mobile messaging, native custom branded mobile applications, data-driven segmentation, triggered notifications from ERP systems, integrations with leading eCommerce and CRM software providers, geo-fencing and beacon targeting, instant mobile payment, and much more.

Omnilinx

omnilinx.com

Omnilinx is a web-based omnichannel platform designed for customer support and communication. The platform offers a unified interface where businesses can manage customer interactions across a variety of communication channels, including phone, web chat, email, ticketing, internal chat, Facebook Messenger, Viber business channels, WhatsApp and SMS. Key features of Omnilinx include: * Integrated phone system, enabling smooth voice communication directly within the platform (or other devices), eliminating the need for third-party integrations. * Unified communication screen where all chats and phone calls with a client are consolidated and displayed in one place, ensuring easy access and overview of customer interactions. * Client profile offers a comprehensive history of customer interactions, helping support agents better understand the customer's journey. * Conference chats, allowing for the addition of multiple agents to a single client chat, fostering collaborative customer support. * Internal chat, facilitating personal and group conversations among colleagues for seamless team collaboration. * Smart routing that automatically assigns customer chats to the most suitable agent based on factors such as channel preference, agent availability, and expertise. * Multiple websites support within the same business account. * Аdvanced dashboard that provides key customer service metrics, delivering valuable insights into support performance and customer interactions. * Flexible pricing plans tailored to individual users within the same business account, allowing businesses to optimize their use of the platform based on specific roles and responsibilities.

Qpien

qpien.com

All-in-one customer communication management and automation Qpien is one messaging platform for omnichannel Support, Sales and Marketing platform designed for ecommerce. Qpien is a omni-channel customer support platform for E-commerce stores that allows your customer service team to manage all of your support, customer service in one place. E-commerce stores use Qpien to improve customer experience and increase the efficiency of their customer support teams. Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money. - Easily manage all customer messages from Live Chat, WhatsApp, Instagram and FB - See all your products, customers and orders details without leaving Qpien panel - Customizing and adding Qpien Live Chat to your e-commerce store takes less than 1 minute - With Qpien you will boost sales, increase conversions and revenue - Stop losing sales by missing the conversation

ReplyDesk

replydesk.com

ReplyDesk is a cloud-powered help desk that enables online retailers to improve customer service delivery by reducing the time it takes to resolve customer inquiries. ReplyDesk integrates with emails, social media accounts, webstores, and the world's leading selling channels to provide a unified inbox for all your customer communication. Automate email responses and customer inquiries using smart automation rules. Customer support agents can quickly insert automatic-suggested replies for common queries and inject email templates. Your agents can also mention other teammates and tag tickets for assistance and organization. ReplyDesk also automatically translates messages from customers into your choice of 140 languages so that you can efficiently serve multiple territories. Resolve customer issues in real-time and manage all disputes, returns, and refunds from all your webstores, marketplaces and selling channels. Connect your sales channels to ReplyDesk, and start processing everything in one place.

ROBIN

cm.com

ROBINHQ is now part of the CM.com Mobile Service Cloud, offering advanced customer service solutions designed to enhance communication and support. This platform empowers teams to deliver fast and personalized customer service experiences across multiple channels. Key Features: * Unified Inbox: Manage customer interactions from a single interface, integrating various communication channels for seamless support. * 360° Customer Profiles: Access comprehensive customer data to tailor interactions and improve service quality. * Chat Widget: Implement a chat solution on your website for real-time customer engagement. * Scalability: Benefit from the robust capabilities of CM.com to optimize and scale customer service operations effectively.

Saysimple

saysimple.com

Connect with your customers via WhatsApp Business, Facebook Messenger, Instagram Direct Messenger, Livechat, email and many other channels. Centralize customer contact, collaborate with colleagues on incoming messages and answer FAQ’s questions automatically with Saysimple. Saysimple, an omni-channel customer communications platform, built to leverage digital customer service from one single workspace for cross-functional teams. Enjoy closer collaboration, effective workflows and more satisfied customers.

Simpu

simpu.co

Simpu is a comprehensive customer communication platform designed to transform the way you connect with your customers. Our best-in-class shared inbox brings together all the channels that matter to your customers, providing a unified, collaborative view. Simpu's intuitive live chat widget allows for real-time engagement, while our state-of-the-art chatbots automate and personalize customer interactions, offering a uniquely tailored experience. Simpu also revolutionizes customer support by integrating WhatsApp groups, creating an effortlessly accessible and familiar platform for your customers. Our powerful analytics provide deep insights into conversations and team performance, enabling you to continually optimize your communication strategies. Finally, Simpu not only helps you create happy customers, but also turns them into your biggest advocates by making it easy to send simple review invitations. With Simpu, you're not just managing customer communication - you're enhancing it, personalizing it, and taking it to the next level. Experience the future of customer communication with Simpu.

Airdocs

airdocs.io

AIRDOCS helps businesses like yours to develop targeted, engaging personalised communications and notifications by making it easy to use your in-depth customer data like gender, age, location, product purchase history and buying patterns. By being cloud-based, AIRDOCS can provide small and medium enterprises with a full suite of large-enterprise functionalities – along with the greater flexibility, speed-to-market, and lower costs needed by SMEs. AIRDOCS allows you to create messaging in different media formats (PDF, HTML, text & video), implement multi-channel delivery of print, email, SMS, and DocuSign services. Every document, email, text message, statement, contract or push notification you send is all part of the larger, ongoing conversation with your customer. Turn to AIRDOCS when your needs outgrow your capabilities. We’ll help you succeed with our multi-channel, next-generation communications cloud platform for unprecedented deployment flexibility and complete control over communications. It's so simple with AIRDOCS, the clever correspondence platform

chatlyn

chatlyn.com

chatlyn is an AI-powered customer engagement platform that assists you in automating client communication, reducing workload and optimizing engagement to improve customer satisfaction and boosting your revenue. One of chatlyn's key features is its omnichannel inbox, which allows you to manage all customer interactions from one central location. This includes email, webchat, WhatsApp, SMS, Instagram, Facebook Messenger, Telegram and more. Get AI-generated reply suggestions for faster responses. Improve your message drafts with AI-generated recommendations while composing messages. Summarize conversations in a click. chatlyn supports +25 languages, any message will be translated to the language of your choice and you can reply in your language and your clients will receive the message translated into their language. The powerful ticketing system makes it easy to assign and track client requests, ensuring that no customer goes unanswered. You can also add any custom attributes to your contacts. With the custom attributes you could create lists based on that and even create dynamic lists that would change automatically, these dynamic lists change in real time, adding and deleting people depending on the attributes. chatlyn also offers a number of marketing automation features designed to help you save time and increase leads and profits. These include keyword detection, which allows you to automatically respond to customer inquiries based on specific terms, eliminating the need to waste time answering the same question multiple times. Integrations with CRM, PMS, POS, and other systems to help you better understand and engage with your clients. You can also access detailed analytics and reports that provide valuable insights into customer behavior and engagement. As a result, you can optimize your customer interactions and improve your overall performance. chatlyn is 100% GDPR compliant, ensuring that you can use the platform without any concerns about data privacy. The web, iOS, and Android apps allow you to access your customer conversations, data, and receive notifications anytime, anywhere. Overall, chatlyn is a powerful tool for any business looking to improve customer communication, deliver higher conversions, and ultimately drive more sales.

connexease

connexease.com

Connexease is a multi-channel, conversational, support platform for Customer Care domain. It is a plug & play user interface for headless customer care support channel integration platforms and It works with both brands and 3rd party outsourcing companies. Connexease provides a wide range of solutions for customer care and call centre market mainly with conversational channels such as WhatsApp business, FB Messenger, Instagram etc. The goal is to change the definition of Customer Care a better way!

didforsale

didforsale.com

DIDforSale is a CPaaS company that empowers businesses and application developers by providing them with communication automation tools such as APIs, programmable voice, SMS and SIP Trunking. It enables real time telephony management to make and receive phone calls, send and receive text and to perform any other communication functions. DIDforSale SIP Trunks are tested, verified and certified by companies like Microsoft, Cisco, Shoretel, NEC, etc.

Grasp

getgrasp.com

Grasp’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk! Grasp brings together multiple lines of communication and creates one story from all contact moments. That’s how you regain control of your customer service.

Grispi

grispi.com

Grispi is a cloud-based customer relationship management platform. It allows companies to easily manage all support channels such as incoming / outgoing calls, e-mail, live support and social media from a single platform. Grispi is a powerful customer experience platform that helps businesses deliver personalized and engaging experiences to their customers. With Grispi, businesses can create custom chatbots, live chat widgets, and other interactive experiences that can be used to answer questions, provide support, and drive sales. Grispi is a great choice for businesses of all sizes that want to improve their customer experience. The platform is easy to use and scalable, and it offers a wide range of features and customization options. Here are some of the key benefits of Grispi: * Personalized experiences: Grispi allows businesses to create personalized experiences for their customers based on their individual needs and preferences. * Engaging experiences: Grispi's interactive experiences are designed to keep customers engaged and interested. * Scalable: Grispi can be scaled to meet the needs of businesses of all sizes. * Easy to use: Grispi is easy to use, even for businesses with limited technical expertise. If you're looking for a powerful customer experience platform that can help you improve your customer interactions, Grispi is a great option.

Mensagia

mensagia.com

Mensagia is an omnichannel platform that allows you to contact your customers via Email, SMS and Voice campaigns. This platform also features database management, automations, landing pages and forms, API and integrations, and much more.

Reply Pro

replypro.io

Reply Pro helps increase company awareness about online reviews. Managers, owners, and staff can be updated each time your company gets an online review from sites like Yelp, Facebook, Google, TripAdvisor, and more. When your employees read reviews, they feel empowered to take more ownership in their performance. Reply Pro also makes it super easy to increase customer engagement. Our mobile app allows you to respond to all reviews from one spot. This allows managers to instantly respond back to any new review.

SPLICE Software

splicesoftware.com

Deliver consistent, on brand, multi-channel communications to your customers with ease. Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be applied to both inbound and outbound messaging. And with award-winning analytics tools, you can see for yourself the difference quality communication can make!

Stames

stamesoft.com

With the rise of social media, multiple communication channels & third party applications, managing orders, sales, requests, queries, feedback, complaints and other vital data can be overwhelming. Its software provides a centralized platform that streamlines customer-team communications, reducing response times and increasing customer satisfaction. Stames offers a secure, unified platform that consolidates data from diverse third-party sources, fostering collaboration, connecting customers to teams and facilitating well-informed decision-making across departments. Through Stames' integration capabilities, companies can centralize data access, ensuring a single, robust platform for streamlined operations. This positions Stames as a powerful tool that can be effectively utilized across various industries to address diverse use cases.

Absorb Software

absorblms.com

Absorb Software is a learning technology company based in Calgary, Alberta Canada, with remote workers throughout the world. Absorb offers both Absorb Infuse, the first Learning Experience Platform (LXP) to offer a true in-the-flow learning experience, and our flagship product, Absorb LMS, an industry-leading and award-winning Learning Management System for businesses, higher education, government and non-profit agencies around the world. Absorb is setting new standards in learning technology and support, fueling companies who believe that people are their greatest asset.

ReadyTech

readytech.com

ReadyTech provides sophisticated, yet easy-to-use online training software. ReadyTech's 25 years in the training business has helped us design the feature-rich solutions that global training organizations are looking for to deliver great virtual training. ReadyTech's training solutions include: Instructor-Led Training Solution: ReadyTech's instructor-led solution includes everything needed to deliver instructor-led classes, including a virtual classroom, materials management, audio, hands-on labs, assessments, and innovative features like help queues and support for multiple instructors. Self-Paced Training Solution: ReadyTech's self-paced solution allows organizations to quickly jump into the lucrative self-paced market by bringing materials, assessments, hands-on labs, and course evaluations into a single portal and includes live chat and offline messaging functionality to support your user base. Live Support 24x7x365: All of its training solutions come with its world-class, always-there support team. No Commitment, Pay-As-You-Use Pricing: Scale up and down to your exact training demand and make budgeting and margin calculations a breeze.

Thought Industries

thoughtindustries.com

Thought Industries powers the business of learning with the industry’s leading enterprise learning platform for customer, partner and professional training. Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experiences help businesses grow revenue, increase customer loyalty, and ensure customer success across technology, manufacturing, healthcare and other industries with complex products and training requirements. Thought Industries was founded in 2013 around the core belief that online learning experiences should be modern, intuitive, engaging, and scalable. Headquartered in Boston, Thought Industries has offices across North America and Europe.

Kredo Analytics

kredo.in

Kredo is a technology-driven group with over 50 years of cumulative experience in Corporate Finance, Audit, and Assurance functions. They focus on empowering business growth through their analytics solutions.

Acorn

acorn.works

Acorn is not your normal LMS or LXP. We are rethinking corporate learning and performance technology because learning and performance initiatives have failed. Organizations are bogged down by smart people not operating at their full potential. Acorn is pioneering the Performance Learning Management System (PLMS) so that learners know how to be successful in their roles and leaders can have productive performance conversations with an accurate development plan. Acorn eliminates unmanageable competency spreadsheets and ensures content adoption with our proprietary AI-driven library of over 600 capabilities and 1600+ competencies. The platform enables ongoing performance evaluation and feedback loops through various capability assessments and gap analyses. We also recommend content for learners based on their defined capabilities, autonomously creating personalized development plans for all learners. Acorn PLMS envisions a world where leaders have objective and productive conversations about performance, learners see what they need to have an impact, and organizations support every learner with a development plan from day one.

CloudLabs

cloudlabs.ai

CloudLabs hands-on lab platform offers an enriched cloud experience for technology companies and educational organizations around the world. CloudLabs platform leverages the public cloud platforms to host labs that are cost-effective and can work for any organization, big or small. This is why businesses prefer CloudLabs hands-on platform 𝐈𝐦𝐩𝐚𝐜𝐭𝐟𝐮𝐥 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬 Providing a stimulative and demonstrative way to learn through cutting-edge hands-on labs that perform reliably and responsively. 𝐏𝐫𝐨𝐯𝐞𝐧 𝐅𝐨𝐫 𝐒𝐜𝐚𝐥𝐞 Be it ten instances or 10,000, we are equipped to deploy, manage, and support thousands of lab environments at scale. 𝐈𝐧𝐜𝐫𝐞𝐚𝐬𝐞𝐝 𝐌𝐚𝐫𝐤𝐞𝐭 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 With the freedom to access from anywhere, anytime, showcase your product to a wider customer base around the world. By using CloudLabs, organizations can see immediate growth in their business while keeping costs under control. 𝐒𝐭𝐫𝐨𝐧𝐠 𝐂𝐨𝐬𝐭 𝐂𝐨𝐧𝐭𝐫𝐨𝐥𝐬 Leverage the platform’s cost budgeting, abuse prevention, and limits functionalities to keep your cost under control all the time. 𝐓𝐫𝐚𝐜𝐤 𝐲𝐨𝐮𝐫 𝐂𝐥𝐨𝐮𝐝 𝐒𝐩𝐞𝐧𝐝 Drill through the labs' cloud spend by business units, workshops, individual labs, and people. 𝐄𝐥𝐢𝐦𝐢𝐧𝐚𝐭𝐞 𝐒𝐢𝐥𝐨𝐬 No need to purchase cloud passes, credits, lab content separately, all your labs cost in one place. CloudLabs has provisioned more than 800k labs worldwide and is trusted by companies like Sophos, Databricks, Microsoft, and more Microsoft Authorized Lab hoster, with fastest lab deployment and 80% lesser lab cost.

Churn360

churn360.com

Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.

Stingray Business

business.stingray.com

Stingray Business is a global leader in consumer insights, in-store multimedia solutions, and retail advertising. As a one-stop shop, we empower businesses to create welcoming and innovative environments for their customers by providing fully licensed background music, developing cutting-edge digital experiences, and delivering valuable consumer data. Many clients—retailers, restaurants, hotels, and more—trust our team of experts to enhance their brand image and customer experience.

Attlaz

attlaz.com

Our vision is to make connecting platforms easy to manage, accessible, transparent, stable and collaborative. Ultimately this empowers clients to take control of their data, saving money and time in the process.

Customore

customore.co

Unify your eCommerce, Marketing, and Product data enabling your teams to automate reporting. Stop working on your data and let your data work for you. Customore is serving companies ranging from top-tier international brands to small purely online businesses providing them each with the right services and tech to address the issues that impact their growth including online marketing, marketplace platform sales optimization, social commerce ...

Boltic

boltic.io

Boltic is an Enterprise-Grade Modern Big DataOps Platform for businesses of all sizes and industries. Built with the vision to simplify work and make work life easier with automation.

Gitlaw

gitlaw.co

GitLaw is an open repository for legal documents where you can source, customise, and store your legal contracts for free. Powered by AI and a global community. GitLaw is a new paradigm for law. Access a 100% free, open repository of legal documents with an AI co-pilot for negotiations and a secure storage solution to manage signed agreements and key dates.

SuccessGuardian

successguardian.in

SuccessGuardian is a Customer Success Company with a mission to build a world where businesses thrive on meaningful connections, where every customer becomes a lifelong partner. Imagine a world where every customer feels heard, valued, and truly understood. That's the world we're creating. SuccessGuardian's solutions helps you to anticipate needs, drive engagement, and turn satisfied customers into brand advocates. SuccessGuardian's vision is to be the driving force behind your success, empowering you to exceed your goals and create a legacy of satisfied customers. SuccessGuardian is designed to make the way businesses connect with and support your valued customers Easier, Faster and Better.

StepFunction

stepfunction.ai

StepFunction is a growth solution for SaaS. All SaaS providers deal with churn and retention issues. Its AI solution: 1) Predicts customers likely to churn 2) Pinpoints optimal customer targets 3) Provides proactive warnings 4) Recommends actions for retention StepFunction empowers your CSMs to become proactive with growth predictions and action recommendations.

Partenero

partenero.com

We are a Customer Success Management platform focused on helping Customer Success teams identify growth opportunities, reduce churn and improve the customer experience.

EverHelp

ever-help.com

Customer service outsourcing team with a data-driven approach. EverHelp is an industry-leading provider of customer service solutions. Its dedicated team members are committed to empowering businesses to provide remarkable customer service. EverHelp's mission is to transform outsourced customer service and debunk the myth that outsourcing means inferior service. EverHelp serves as our customers' most reliable business partner, enabling them to forge enduring bonds with their clients. EverHelp's vision is to create meaningful connections between companies and their customers. EverHelp's customer outsourcing team is here to support your clients 24/7, allowing you to focus on scaling up your business. EverHelp’s journey began in 2019, and along the way, we've successfully launched over 100+ projects. EverHelp's coworkers have expertise in various industries, from startups to SaaS companies. EverHelp's services include: * Customer Support Operations * Back Office Support * Mobile App Support * Technical Support * Sales Support EverHelp provides your with comprehensive support solutions that address their needs and go above and beyond your expectations.

Churn Assassin

churnassassin.com

Churn Assassin leverages sophisticated behavioral analysis through powerful machine learning and AI to deliver an industry’s unparalleled early detection and warning signals for SaaS companies, identifying clients who are showing signs of churn, very often, even before the client is thinking about cancelling. Churn Assassin helps B2B SaaS companies retain more customers by identifying churn risks before you escalate. Its platform monitors over 330 churn behaviors and provides real-time, actionable insights to empower customer success teams to proactively reduce churn and drive retention. With Churn Predictions, you can detect customers likely to churn up to 6 months in advance. By analyzing behavioral patterns and usage data, this feature enables timely interventions that save at-risk accounts. The Churn Behaviors & Signals dashboard offers early warnings by highlighting key churn indicators such as declining usage or engagement trends. Armed with this data, customer success teams can act quickly to re-engage and retain clients. Churn Assassin's Daily Target List simplifies churn management by showing new churn predictions, highlighting inactive accounts, and tracking upcoming renewals. This allows you to focus on high-risk customers and maximize retention efforts. Easy to implement and simple to use, Churn Assassin’s plug-and-play snippet starts delivering insights right after deployment—helping you stop churn in its tracks.

Centriam

centriam.com

B2C companies face unprecedented pressure to retain customers. Increased competition, lower barriers to switching, and less differentiation between brands are just a few of the reasons why. Centriam helps B2C retention-focused companies: - reduce customer churn with technology designed to manage retention, - break down silos that prevent effective organization-wide retention programs, - and get visibility into customer behavior and its drivers. Centriam is the only enterprise customer success platform that helps retention-focused B2C companies reduce churn and optimize customer base management.

Beatchurn

beatchurn.com

Churn is one of, if not the hardest parts to manage for any Software-as-a-Service (SaaS) company. Having access to the right customer data is vital in your battle against churn. Beatchurn provides you and your Customer Success team with the right tools to fight revenue churn. Create a full customer 360 degree view with all your scattered customer data, in one place. Track meetings, contacts, renewal data and much more, in a single application.

RetainSense

retainsense.com

Reduce churn, predict customer behavior, and boost revenue with our all-in-one tool. RetainSense equips your CSMs with the insights and automation they need to proactively manage customer satisfaction and drive growth.

Reef.ai

reef.ai

Reef.ai is an AI-powered customer data, scoring, and recommendation platform. They transform customer data into NRR with AI-led customer scores optimized for specific revenue outcomes. Reef leverages machine learning to deliver Outcome-Based Scoring, AI-led customer scores optimized for specific revenue outcomes. Customer scoring isn’t about health, it’s about driving revenue outcomes. General health scores are a black box: inaccurate, hard to action, and lacking the data history to be effective. Outcome-based scores optimized for revenue outcomes like churn, downgrade, cross-sell, or upsell with renewal are clearly actionable and your impact on revenue can be measured. - Data Connectivity: Reef seamlessly connects your customer data and builds history to optimize your data for scoring - Advanced ML Scoring: Reef applies proven ML scoring models optimized for the revenue outcome you want to improve - Notifications & Playbooks: Reef delivers precise recommendations to your teams to engage the right customer at the right time - Track Follow Through: Reef tracks the actions your team takes (or not) as a result of the notifications - ROI Reporting: Reef calculates playbook ROI so you know the impact of actions on your outcome metrics

Akita

akitaapp.com

Akita is an innovative Customer Success Management platform that helps businesses nurture, retain, and grow their customer base. We connect the cloud-based software-as-a-service applications business use and aggregate data in real-time. This allows us to provide Customer Success Managers with a comprehensive history of their customer relationships spanning every department in their organization. Customizable, intelligent alerts based on this data will help businesses optimize their account retention and expansion processes.

Raaft

raaft.io

Raaft helps SaaS companies reduce churn and collect better feedback from customers. When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving, and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.

Customerscore.io

customerscore.io

Customerscore.io helps SaaS businesses prevent churn and spot upsell opportunities, enabling them to grow revenue and improve customer retention. By providing actionable insights, we help companies make data-driven decisions to improve the effectiveness of their customer-facing teams. Key Benefits: * Fast Implementation: Ready-made data integrations streamline deployment * Churn Insights: A machine learning model reveals churn drivers and actionable insights * Proactive Notifications: Smart alerts highlight churn risks or upsell chances * Automated Outreach: Playbooks enable efficient, personalized customer communication Customerscore.io analyzes your user base to identify where upsell potential lies and highlight risks of churn, enabling data-driven decisions that drive growth.

Woflow

woflow.com

Woflow automates merchant data onboarding for the world's fastest growing platforms and marketplaces. Food ordering apps, POS systems and eCommerce companies trust our data infrastructure to manage their merchant data at scale. Woflow's technology is powered by the Woflow Engine, a sophisticated ML-powered task automation system that structures data from anywhere. Woflow has raised over $10M to date and is backed by top investors including Base 10 Partners, Craft Ventures and Construct Capital.

nuvo

getnuvo.com

nuvo offers AI-powered, secure and scalable data onboarding solutions that empower you and your customers to map, validate, and clean data effortlessly – regardless of the input format. Don't let complex data mappings and transformations burden your developers. Reduce the time you use internally for customer data imports by 90%, or shift completely to a customer self-service model and empower your customers to import their data via an intuitive user interface. With our nuvo Data Importer SDK, we support software companies like Sastrify, Prewave, and Insurwave by automating their data imports, eliminating import errors, and freeing up their development resources to focus on core product functionalities. Experience the power of nuvo yourself! Start a free trial or schedule a quick demo with our team at getnuvo.com.

DataGroomr

datagroomr.com

DataGroomr is the modern, leading-edge solution to Salesforce data quality. Data cleansing is critical for any organization to be successful, but it doesn’t need to be so painful. Duplicate records especially cause all sorts of problems – for sales, marketing, customer support, ops and finance. DataGroomr uses the latest AI techniques to match most accurately, identify the most duplicates, and keep your data clean all the time. No setup or configuration is required; DataGroomr's intelligent duplicate detection algorithms handle everything – and then get even better as they learn your unique data and choices. DataGroomr's easy-to-use apps ensure your Salesforce data is always at its best. And you can trust the DataGroomr team to support you every step of the way.

SmartKarrot

smartkarrot.com

SmartKarrot allows Customer Success and Account Management teams to handle your Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation). 1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. SmartKarrot's Intense focus on Automation & Playbooks allows its customers to scale efficiently. 3. SmartKarrot's New Age Design with a PLG mindset allows for a great experience for users. 4. SmartKarrot's unlimited user packages allow its clients to become truly Customer Centric, and enables great alignment within teams.

Osmos

osmos.io

Osmos helps streamline and accelerate data ingestion, enabling companies to scale while improving data quality. With AI-powered data transformations, Osmos makes data ingestion easy, fast, and error-free, so your implementation and operations teams can independently activate customers and partners by automating the cleanup of messy data. We are committed to creating a world where anyone can work with data regardless of technical proficiency.

Intelo.ai

intelo.ai

Intelo.ai delivers AI-powered agents tailored for Customer Success, Sales, and Planning & Allocation, empowering businesses to unlock value from your data. Integrating seamlessly with CRMs like HubSpot and Salesforce, its AI agents generate actionable insights to enhance customer engagement, drive sales growth, and optimize resource allocation. By automating critical workflows, Intelo’s solutions free teams to focus on strategic initiatives that accelerate growth and improve efficiency. Intelo.ai serves industries like technology and retail, each with unique needs. In technology, Intelo enhances Customer Success by identifying relevant use cases and KPIs, ensuring teams are aligned and prepared from the first sales call to implementation. Intelo.ai's agents also help uncover upsell opportunities and track customer engagement, enabling proactive support and lasting relationships. For retail, its agents streamline planning and inventory, helping businesses meet demand accurately and efficiently. Intelo simplifies complex data challenges, enabling companies to achieve scalable success and sustained growth.

Skalin

skalin.io

Skalin helps B2B SaaS better onboard, engage and grow their customers with its 360° view, AI-powered Health Scores and powerful automation capabilities. Main Features: → Opportunities & threats in a single 360° Customer view → Health score to prevent churn and boost upselling → Smart alerts for shifting from reactive to proactive → Playbooks for delivering Success at scale

Hook

hook.co

Hook accurately predicts revenue growth from your customers. They use data science to identify your highest value customers, how to keep your and maximise revenue. They do this by mapping out risk or upsell opportunity with automated engagement results for every customer. With predictive machine learning, they help growth teams take the guesswork out of your day to day - and focus on spending your time where it matters. Ramp up quality engagement, stop guessing what works and own your NRR.

Matia

matia.io

Matia is a data operations platform that streamlines data management through unified ingestion, reverse ETL, observability, and catalog. Designed for seamless collaboration, Matia empowers organizations and the data teams that power them faster, smarter decisions with less tool bloat.

Hopscotch

hopscotch.club

Hopscotch helps you convert more trials to paid customers by refining your in-app user experience with interactive product tours and in-app messages.

Bit2Me

bit2me.com

Bit2Me Launchpad is the IEO (Initial Exchange Offering) launchpad that helps companies to tokenize and evolve into the crypto sector. It solves the technical, legal and market difficulties required to launch a token thanks to its leading suite.

Gyrus Systems

gyrus.com

Founded in 1987, Gyrus is a robust, modern, and future-ready Learning Management System. 600+ companies across 25+ countries trust Gyrus LMS to train their millions of users. Gyrus enjoys a 98% customer retention rate. Our solutions are purpose-built for vital industries where training is essential. We help these important organizations take control of their desired training strategies and retain institutional knowledge while providing efficient course delivery, tracking of learning progress, advanced reporting tools, and analytics. Some of our customers include: Government: US Air Force | Navy Manufacturing: Caterpillar | Magna Healthcare / Life Science: STRATA | Pelitas Banking and Finance: C&F Bank| Planet Home Lending Utilities: Brownsville | Santa Clara Why Gyrus is so popular? 1. Reliable, Robust, Complete: A single product for all training needs - allowing companies to offer a consistent, full-featured, end-to-end learning experience. 2. Industry Leading Design & Learner Experience: A platform designed to cater to a multigenerational workforce with its embedded capabilities of providing all learners with the option to learn how they want, when they want, and wherever they want. 3. Customized to Meet Your Needs: We’re built for flexibility - to work within the confines of your content and regulatory requirements. Our LMS is fully configurable and customizable. 4. Responsive: Personalized customer service offers best-in-class support during implementation, upgrades, and general utilization. We build and own the rights to our software, and our employees directly handle software implementations, integration, training, and customer service calls. With Gyrus, companies can: • Consolidate multiple learning programs under one LMS • Completely automate their T&D function • Fill compliance and skill gaps • Get real-time actionable insights into their workforce's learning • Provide a consumer-grade learning experience to their employees

NFTify

nftify.network

NFTify is a no-code NFT marketplace solution for you to build, sell and grow an NFT business. You can create and customize a NFT storefront or marketplace, list NFTs to sell in different methods, and promote the site with built-in marketing tools. NFTify is a Platform as a Service (PaaS), meaning you can access and manage the business from anywhere, without having to worry about maintenance or upgrades of the app and your web servers.