Scratchpad
Scratchpad is a sales productivity tool that simplifies pipeline management and CRM updates, integrating with Salesforce to enhance workflow efficiency and data accuracy.
Infinity Hub
Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Comments Analytics
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
Operata
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
3CLogic
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
Language I/O
Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.
XEBO.ai
XEBO.ai is an AI-powered Experience Management app that enhances customer and employee engagement through feedback collection and data analysis.
Recordia
Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.
Unless
Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.
Kapiche
Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.
Talkadot
Talkadot helps professional speakers engage audiences, collect feedback, and generate leads to improve presentations and grow their careers.
Uniphore
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
LiveAgent
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Zeda.io
Zeda.io is a platform for product managers that analyzes customer feedback to identify problems, guide development, and measure the impact of product strategies.
Abstrakt
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
unitQ
unitQ provides AI-powered insights from user feedback to help businesses enhance their digital products and improve customer experiences.
Apex
Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.
WIZ.AI
WIZ.AI offers AI-driven solutions for customer interactions, including hyper-localized and personalized Talkbots that function across multiple communication channels.
Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Infinity Portal
Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.
Traq.ai
Traq.ai is a sales intelligence platform that records and transcribes calls, analyzes buyer insights, and integrates with CRMs to improve sales performance.
InMoment
InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.
AI Rudder
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
Omind
Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.
Caplena
Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.
Enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
CallMiner
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Hostcomm
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.