Thulium
thulium.com
Thulium is a mobile app for managing customer service inquiries, allowing agents to respond, access client information, and manage tickets remotely.
SparkTG
sparktg.com
SparkTG is a cloud-based contact center solution that improves business communication with features like call routing, analytics, and 24/7 support.
QueueMetrics
queuemetrics.com
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
Office24by7
office24by7.com
Office24by7 offers automation tools for communication, marketing, and sales, helping businesses improve efficiency and manage operations effectively.
Acqueon
acqueon.com
Acqueon is an AI-driven platform that automates outbound communications to improve revenue and customer engagement for B2C enterprises.
ConnectPath
connectpath.cx
ConnectPath is an agent desktop tool for Amazon Connect call centers, allowing integration and activity reporting, designed for quick setup by system admins.
Fusion Connect
fusionconnect.com
Fusion Connect offers cloud communication solutions including managed connectivity, UCaaS, CCaaS, SD-WAN, and security, focusing on customer-specific needs and support.
3CLogic
3clogic.com
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
intalk.io
intalk.io
intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.
NovelVox
novelvox.com
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
babelforce
babelforce.com
babelforce is a voice platform that integrates agents and automation, enabling businesses to automate tasks, deploy VoiceBots, and enhance customer service operations.
Hubalz
hubalz.com
Hubalz provides insights into customer behavior across devices and platforms, helping you analyze the customer journey and enhance marketing return on investment.
HarmonizeAi
harmonize.ai
HarmonizeAi gathers real-time customer feedback from over 120 sources, offering a comprehensive view of customer experiences across various channels.
Datatrics
datatrics.com
Datatrics utilizes machine learning to analyze user interactions and journeys in real time, improving its algorithms with continued use.
Customer Alliance
customer-alliance.com
Customer Alliance is web-based hospitality management software for managing hotel operations, reservations, room control, and online reputation for businesses of various sizes.
Taglayer
taglayer.com
Taglayer is a tool that allows marketers to easily create and manage customer experiences across multiple channels without needing coding skills.
B2Metric
b2metric.com
B2Metric is an AI/ML data analytics platform that helps teams analyze customer behavior, predict trends, and optimize engagement through actionable insights and automated analysis.
Gridspace
gridspace.com
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
Indicative
indicative.com
Indicative is a product analytics platform that helps businesses analyze customer behavior and optimize product strategies using historical data.
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