Channels
channels.app
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
ISI Analytics
isianalytics.com
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
Lumen
lumen.com
Lumen app provides a cloud contact center for scalable customer support, call management, and omnichannel routing to enhance business communication.
Salespanel
salespanel.io
Salespanel is a lead identification and tracking software that analyzes customer journeys and integrates with marketing systems to enhance B2B sales and marketing strategies.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Bright Pattern
brightpattern.com
Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.
Yeastar
yeastar.com
Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Tenfold
tenfold.com
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
WebEngage
webengage.com
WebEngage is a customer engagement platform that consolidates data, automates marketing campaigns, and personalizes messaging across multiple digital channels.
ChurnZero
churnzero.net
ChurnZero is a platform that helps subscription businesses manage customer success, reduce churn, and drive revenue growth through insights and automation.
SuprSend
suprsend.com
SuprSend is a notification infrastructure that enables streamlined delivery of transactional and engagement messages across multiple channels using a single API.
Sinch
sinch.com
Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.
Emarsys
emarsys.com
Emarsys is an omnichannel customer engagement platform that helps businesses improve marketing strategies through personalization and automation based on customer data.
Magnews
magnews.it
Magnews is an app for managing Customer Journey and enhancing Customer Value through strategy definition, campaign execution, and continuous improvement.
ShiftX
shiftx.com
ShiftX is a user-friendly process modeling tool that integrates workflows with applications and systems to enhance operational efficiency and resource management.
Quadient
quadient.com
Quadient AP Automation streamlines accounts payable processes, enabling collaboration, reducing data entry, and enhancing control through automated workflows.
Upland Adestra
uplandsoftware.com
Upland Adestra is an email automation platform that helps businesses create personalized campaigns and automate customer journeys to engage their audience effectively.
Quvu
quvu.co.uk
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
Upcall
upcall.com
Upcall is a platform that connects businesses with U.S. sales professionals for on-demand phone calls to engage and convert leads into opportunities.
Ytel
ytel.com
Ytel is a communication platform that integrates SMS and voice capabilities into software applications, improving sales teams' contact rates and customer engagement.
Sarv.com
sarv.com
Sarv.com is a cloud telephony service that provides communication solutions for businesses through APIs and a unified platform since 2011.
Webeyez
webeyez.com
Webeyez helps online businesses identify and fix issues in consumer journeys that affect conversions and revenue, providing real-time insights and reporting.
TrenDemon
trendemon.com
TrenDemon is a digital marketing tool that helps businesses personalize customer journeys, optimize campaigns, and analyze marketing performance across multiple channels.
Usermaven
usermaven.com
Usermaven is a no-code analytics tool that provides website and product insights, user journeys, and privacy-friendly data collection for informed business decisions.
ZaiConversations
zailab.com
ZaiConversations is a CCaaS platform that enhances customer interactions by optimizing routing and providing AI insights, tailored for SMBs with a pay-per-use model.
CustomerGauge
customergauge.com
CustomerGauge captures and analyzes customer feedback and revenue data to help businesses improve account experiences and reduce churn.
Nubitel CX
nubitel.co
Nubitel CX is an omnichannel cloud contact center solution that integrates various communication tools for seamless customer interactions.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
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