Top 12Bot Alternatives
12Bot brings WhatsApp, Instagram, and Facebook chats into one workspace to manage conversations, agents, leads, customer records, orders, and automated replies.
Looking for apps like 12Bot? Explore similar apps and alternatives, ranked based on their features, categories, and use cases.

Zendesk
Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

Whatstool Business
Whatstool Business is a WhatsApp solution for businesses, offering API, chatbots, CRM, automation, and analytics to enhance customer management and communication.

Respond.io
Respond.io is a platform that streamlines business communication by integrating chat and voice channels, facilitating lead management and customer interactions.

SleekFlow
SleekFlow is an omnichannel conversation platform that enhances customer engagement through AI, automating interactions across messaging channels like WhatsApp and Instagram.

Hablas
Hablas centralizes WhatsApp and other digital conversations, helping teams manage customer service, automate replies, organize contacts, and track sales opportunities.

Callbell
Callbell is a tool for B2C businesses that improves customer communication via WhatsApp, Messenger, Instagram, and Telegram, featuring chat management and automation.

DuckHub AI
Automates and manages customer messages across WhatsApp, Facebook, and Instagram for small businesses, handling inquiries like price checks and bookings to save owners time.

Salebot
Salebot lets businesses build no-code chatbots, websites, stores, CRM workflows, campaigns, booking systems, courses, and sales funnels across messaging channels.

Chatsell
AI platform for managing and automating customer conversations, lead qualification, sales, support, and follow-ups across WhatsApp, Instagram, Messenger, Mercado Libre, and web chat.

WhachatCRM
WhaChatCRM combines WhatsApp Business (official API), Instagram DMs, SMS, Telegram, Facebook Messenger and web chat into a shared team inbox with lead scoring, automation and integrations.

Optiwe
Optiwe is a multi-channel CRM platform that automates customer service and sales on WhatsApp and Instagram using AI-driven chatbots and analytics tools.

Trengo
Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.

Intercom
Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.

Re:amaze
Re:amaze is a customer messaging platform that facilitates support via live chat, email, and social media, while offering automation tools for sales and marketing.

DelightChat
DelightChat is a customer support and marketing platform that centralizes communication across channels like WhatsApp, Instagram, and Facebook for eCommerce businesses.

AiSensy
AiSensy is a WhatsApp chatbot and CRM platform for automating support, managing contacts, and sending broadcast messages to enhance customer communication.

Front
Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.

HelpCrunch
HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.

Omnistra
Unified inbox and AI agent for managing customer conversations across WhatsApp, Instagram, Messenger, and websites.

eDesk
eDesk is a customer support platform for eCommerce, centralizing interactions across multiple channels and providing automation and analytics tools to improve response efficiency.

Helpwise
Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.

Heyy
Heyy automates and manages customer conversations across WhatsApp, Instagram, Messenger, and webchat using AI to provide natural, multi‑channel conversational responses without complex setup.

HALPER
Halper automates customer messaging, lead qualification, appointment scheduling, invoicing, and basic analytics across channels (e.g., Telegram, Instagram) for solo entrepreneurs and small businesses.

Freshchat
Freshchat is a customer engagement tool that enables businesses to communicate with customers via chat, email, and social media, offering AI chatbots and conversation history.

Orion AI Agent
Orion AI Agent automates real-time customer conversations, captures and qualifies leads, schedules appointments, manages calendars, and syncs interactions across channels and CRMs.

Power Virtual Agents
Power Virtual Agents lets users create no-code chatbots for customer support, automating inquiries and integrating with various applications to enhance service efficiency.

Halo AI
Halo AI is an Indonesian CRM that automates and manages WhatsApp customer interactions, handles inquiries through closure, routes complex cases to agents, and tracks messages and campaigns.

UChat
UChat is a no-code chatbot platform that enables businesses to automate customer interactions across multiple messaging channels using AI technology.

Oho chat
Oho Chat is a chat management app that consolidates messages from multiple platforms, automates responses, and enhances customer data management.

Sesame
Sesame is an AI platform that offers a voice assistant and conversational models, enabling businesses to automate customer interactions through natural language processing.