Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability.
Offerings by Desku
* AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload.
* Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams.
* Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options.
* Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers.
Why Businesses Trust Desku
* The platform is trusted by over 1000 support agents and 350 businesses.
* Desku helps reduce support queries by up to 50%.
* The company contributes to lowering support costs by 40%.
Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.
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