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Service Desk Software
Kategorie

Service Desk Software - Nejoblíbenější aplikace

Service desk software offers a ticketing platform for managing internal IT service requests. It acts as a central point of contact (SPOC) within an organization, allowing employees to submit inquiries through a portal whenever they experience issues with IT equipment—whether hardware or software. Service desks handle both incident management and service requests, providing IT departments with the tools to address employee concerns efficiently. These platforms often include additional features such as asset management, knowledge management, and change management tools, helping IT teams stay organized and responsive. Service desk software streamlines the support process, enabling IT staff to quickly assist employees with their IT-related issues. In contrast, help desk software provides similar functionality but is focused on handling ticket requests from external customers. These platforms assist customers with inquiries, offering support and information related to a company’s products or services.

Odeslat novou aplikaci


ServiceNow

ServiceNow

servicenow.com

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Freshservice

freshservice.com

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Atera

atera.com

Personio

Personio

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TeamDynamix

TeamDynamix

teamdynamix.com

DeskDay

DeskDay

deskday.ai

ClearFeed

ClearFeed

clearfeed.ai

Deepser

Deepser

deepser.com

HappyFox

HappyFox

happyfox.com

SYDLE ONE

SYDLE ONE

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Atomicwork

Atomicwork

atomicwork.com

Eden Workplace

Eden Workplace

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Suptask

Suptask

suptask.com

SymphonyAI

SymphonyAI

symphonyai.com

Tiflux

Tiflux

tiflux.com

Vivantio

Vivantio

vivantio.com

Siit

Siit

siit.io

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Service Desk Software - Nejoblíbenější aplikace - WebCatalog