Genesys Cloud
genesys.com
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. * Automate Successful Outcomes Simplify how you connect with customers across channels. With smart automation across the entire customer journey, you can use data and insights gained to take the right action at the right time to create the best outcomes. * Innovate at Scale Give your employees and call center agents the information they need in a tool built to drive engagement, improve customer interactions and boost your team’s performance. * Reimagine Experiences that Matter Use Genesys Cloud CX as an all-in-one cloud call center application and easily extend the suite with hundreds of packaged integrations. Take full advantage of the composable customer experience platform with third-party integrations and applications so you can reach customers any moment, on any channel. With an all-in-one suite of digital capabilities in Genesys Cloud CX, call center employees and customers can engage in seamless conversations across digital channels like chat, email, text and social media. Enhance the customer experience with bots and predictive artificial intelligence (AI) and route to a human call center agent when customers have more complex needs. Genesys is redefining the customer experience with innovative call center software. Our award-winning Genesys Cloud CX deploys in days, is intuitive to use and innovates with upgrades each week. With real-time dashboards, simple management tools and analytics, Genesys Cloud CX provides the insights you need to run your business. And you’ll take your contact center and CX strategy into tomorrow — no matter where your agents are located or which channels they handle.
MoEngage
moengage.com
MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications. MoEngage is trusted by over 1,200 global consumer brands, including Soundcloud, Citi, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, and Airtel. With offices in ten countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. Product Description: * Cross-Channel Marketing Segment and engage with your customers in real-time via their preferred channel at their preferred time based on their actions, behavior, attributes, and preferences. MoEngage allows you to engage your customers through eleven channels across your website, email, mobile app, SMS, WhatsApp, and social media. * Customer Insights Bring your customer data into MoEngage and leverage Sherpa, our AI engine, to gain insights into customer behavior and preferences. Segment and engage customers easily from a single dashboard. Just a few clicks, and you're all set! * Web and App Personalisation Delight your website and app visitors with personalized content, offers, and recommendations based on their preferences, likes, journey stages, and lifestyle affinities. * Real-Time Transactional Alerts MoEngage Inform provides a unified infrastructure to manage critical alerts across channels and vendors with a single API.
Knock
knock.app
Knock is notifications infrastructure that helps you implement notifications your users will love, without the effort of building and maintaining your own in-house notifications system. Knock is flexible, reliable notifications infrastructure that's built to scale with you. Use its APIs to engage users, power cross-channel workflows, and manage notification preferences. Knock is designed with both developers and product teams in mind: it’s easy for developers to implement quickly, and simple for less-technical users to maintain with our intuitive dashboard. Key features: - Template management - In-app notifications - Observability - Workflow engine - Preferences - Integrations
Salesmsg
salesmessage.com
Simple, scalable, two-way business texting. Salesmsg makes it easy for businesses to send and receive text messages. Salesmsg is a SMS text messaging platform that combines two-way texting, bulk sms, calling, and automation to make connecting with your leads and customers, simple. With Salesmsg, you can instantly connect with customers the way they want to communicate, over text messages. Join thousands of businesses to close business, faster!
OneSignal
onesignal.com
OneSignal is the market-leading customer messaging and engagement solution, offering email, mobile and web push notifications, in-app messaging, and SMS. Its powerful omnichannel platform enables over 1 million businesses to deliver more than 12 billion messages daily. Powered by superior architecture, OneSignal is designed to scale with your business and deliver messages more quickly and reliably than the competition. By providing an open API, extensive documentation, free accounts, and intuitive automation, personalization, and analytics tools, it helps businesses of all sizes provide a seamless messaging experience to create meaningful customer connections.
TrueContext
truecontext.com
TrueContext enables enterprises to adapt, automate, and transform their field service operations with dynamic, quick-to-deploy mobile workflows that capture the complexity of their environment. With advanced data capture capabilities in various formats, TrueContext gives organizations visibility now and predictability for the future. TrueContext, formerly ProntoForms - is a Canadian software and mobile app developer who provides users with a low-code development platform to build apps for enterprise field service management. The application digitizes paperwork to empower workers in the field with the ability to complete complex forms on mobile devices, collect rich data, and send form data directly to management personnel, back office systems, and analytics tools. The company went public in 2005 and trades on the TSX Venture Exchange under the stock ticker symbol, PFM. In 2015, Frost & Sullivan honored ProntoForms with the "North American Mobile Forms Competitive Strategy Innovation and Leadership" Award. In 2019, ProntoForms was recognized in the 2019 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms as one of 18 LCAP solutions.
CloudCC
cloudcc.com
CloudCC offers the complete CRM platform with highly competitive pricing, features business apps covering marketing automation, sales force automation, service management, extensible platform and industry CRM solutions and more. CloudCC provides SaaS and PaaS so that you can find out a CRM solution we can do for you.
ServiceTrade
servicetrade.com
Mobile and web-based field service management software to streamline operations, improve technician productivity and give an amazing customer experience. ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins.
D-Tools
d-tools.com
D-Tools Cloud is an easy-to-deploy web-based solution that provides a simple, yet powerful end-to-end workflow for smaller, residential AV integrators and projects. D-Tools Cloud offers sales pipeline management, visual quoting and interactive multimedia proposals from any mobile device. Post-sales capabilities include procurement using supplier-authorized dealer-specific pricing, change management and a new project management suite of features.
Markate
markate.com
Markate.com: Powerful CRM, Job Management, and Marketing Automation tools for Home Services Providers The Markate app is ideal for every service business that looks for an affordable, mobile-ready, easy-to-use, end-to-end management solution. Learn how Markate helps your business. * Your Business, Your Way with Markate Markate partners with you, working together to achieve your business goals. * Streamline Your Operations for Efficiency Designed to reduce paperwork, automate processes, and free up your time. * Affordable, Flexible Solutions to Fit Your Needs Built to empower small businesses, helping them operate more efficiently while minimizing expenses. * Maximize Time, Resources, and Profits It’s here to simplify your operations so you can focus on what truly drives your business forward. * Keep Customers for Life Equipped with marketing tools designed to increase customer retention, which is a crucial aspect of your successful business.
Infraspeak
infraspeak.com
Infraspeak is an Intelligent Maintenance Management Platform (IMMP), created to provide facilities management and maintenance teams with unmatched control over their operations, 100% compliance with regulations and SLAs, and boosted team productivity. Infraspeak leverages AI to automate tasks, offer intelligent insights, time-saving predictions, and valuable suggestions, across Preventive Maintenance • Work Order Management • Maintenance Management Automation • Asset Management • Compliance & Inspection Management • Analytics & Reporting • Contractor & Vendor Management • Procurement Management • Inventory Management • Field Service Management • and more! With mobile-first, user-friendly interfaces, hundreds of seamless integrations, and a commitment to continuous improvement, Infraspeak gives FM and maintenance teams one centralised place to manage preventive and reactive maintenance, assets, compliance, inventory, and more! 🎯 Cut MTTR by up to 83% 🎯 Reduce costs by 3.2x 🎯 Increase SLA compliance by up to 91% 🎯 Prolong the lifespan of your critical assets. Founded in 2015, Infraspeak is trusted by 40,000+ users from industry leaders like Siemens, Veolia, Sandvik, Mitsubishi Electrical, Engie and Primark, to manage over 1 million assets daily.
Commusoft
commusoft.co.uk
Commusoft is the only platform your field service business needs to manage your jobs, close more sales, and chat with your entire team. Commusoft’s purpose is to educate and empower service, maintenance, and installation companies to provide world-class customer journeys. It is the only platform that helps you put your customers’ experience first so you can unlock more revenue across commercial and residential services. Clients using its end-to-end customer self-service system can elevate their business’s reputation and increase customer loyalty, from booking jobs to invoice completion. From an entrepreneurial university student's side project to an award-winning global company, Commusoft continues to evolve and positively impact the field service software market. Since 2006, it has transformed the business operations of thousands of service companies that rely on its software daily. Its dedication to field service businesses stretches far and wide, underpinning the journey that Commusoft takes its clients on. Starting with making sure it only sells to companies that can benefit from its solutions, comprehensively supporting clients from day one, and always being open and transparent with its community—these commitments ensure sustainable growth for its clients and Commusoft alike. And none of it is possible without its hardworking and forward-thinking team.
FieldPulse
fieldpulse.com
FieldPulse is an all-in-one business management solution specifically designed for field service teams. This software provides a comprehensive platform that assists users in managing various aspects of their operations, from scheduling and dispatching to customer relationship management (CRM) and financial documentation. By integrating essential functionalities into a single solution, FieldPulse aims to streamline workflows and enhance productivity for business owners, administrators, and technicians alike. The target audience for FieldPulse includes a diverse range of field service businesses, such as plumbing, electrical, HVAC, septic, glass repair, and garage door companies. These organizations often face challenges related to administrative tasks, team communication, and customer service. FieldPulse addresses these pain points by offering tools that simplify scheduling, manage estimates and invoices, and facilitate effective communication with customers. The software is particularly beneficial for companies seeking to improve their operational efficiency and enhance the overall customer experience. FieldPulse stands out in the market with its robust feature set, which includes not only standard field service management (FSM) capabilities but also advanced tools that cater to the needs of growing businesses. Key features such as a flat-rate pricebook, lead management, and inventory management empower users to make informed decisions and optimize their resources. Additionally, advanced reporting functionalities provide insights into business performance, enabling users to track key metrics and identify areas for improvement. The software's user-friendly interface ensures that even those with limited technical expertise can navigate the system with ease. However, its advanced features make it suitable for companies of any size that are looking to scale their operations. FieldPulse also offers customer management tools, timesheet tracking, booking portals, and franchise management capabilities, making it a versatile solution for various business models. By consolidating these functionalities into one platform, FieldPulse helps businesses reduce administrative burdens, enhance team collaboration, and ultimately drive growth.
Striven
striven.com
Your business at its best. Striven is an all-in-one business management software with everything you need to grow revenue, work efficiently, and improve operations. Striven is a complete software solution—we’ve combined all the core features you need for accounting, sales, projects, management, and reporting into one simple system. Simplify, Unify, Thrive. With Striven, you’ll never need separate and unconnected software applications again. Finally, you can run your entire business from anywhere, on any device.
Field Agent
fieldagent.net
The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.
Joblogic
joblogic.com
Joblogic is a leading provider of cloud-based field service management software, offering comprehensive solutions for service and maintenance contractors. Its software is specifically designed to streamline operations and optimize the deployment of the workforce, resulting in increased efficiency and improved customer satisfaction. With Joblogic, you can effectively manage service operations regardless of your industry. It understands the diverse needs and requirements of different sectors, which is why it prioritizes maintaining the highest level of compatibility with industry standards. Its software enables you to access industry-specific electronic forms and certificates, facilitating a paperless workflow and saving valuable time and resources. Specializing in scheduling, quoting, invoicing, job tracking, stock control, and much more, its field service management software is a single system that allows you to manage your entire business operation in one place. By implementing Joblogic, you can seamlessly connect your back office, mobile workforce, and customers, creating a unified platform that enhances productivity across your organization. Its intuitive interface empowers your team to collaborate effectively, ensuring that everyone is on the same page and working towards the same goals. It is confident that Joblogic will be a game-changer for your field service organization. To demonstrate its commitment to your success, it offers a free demonstration with no strings attached. This allows you to experience the full capabilities of its software firsthand and determine its suitability for your specific needs.
Fergus
fergus.com
Fergus is an innovative cloud-based job management software built for plumbers, electricians, and other trade businesses. Its mission is to give you control and take the pain out of running a trades business. Its software has been purposely designed to free up time and grow trades business revenue. Its streamlined work processes reduce paperwork, while its clever backend works to plug any leaks and maximize profit streams.
STEL Order
stelorder.com
STEL Solutions is a provider of software solutions for the Field and Home Services industry, with over 10 years of experience. Based in southern Spain, its main product is STEL Order, which helps over 5,000 clients across more than 100 countries streamline their businesses and simplify their lives every day. STEL Order is a comprehensive field service management software that provides a fully integrated approach to managing home service businesses. It eliminates the need for multiple software solutions for different aspects of operations and management. STEL Order provides a single location to organize jobs, work orders, scheduling, dispatch, invoicing, expense tracking, accounting functions, and much more. Its unified platform is capable of delivering real-time information to all users with simultaneous access across multiple platforms and locations, even when offline. When field workers use STEL Order to complete a work order, they can immediately generate an invoice and collect payment from the customer on their mobile device utilizing integrations with industry-leading payment processing platforms like Stripe and PayPal. This information and documentation are available in real-time to other users regardless of the device, OS, or location used to access STEL Order (cloud-based iOS, Android, and web apps). A work order can be generated from a job request and assigned to a field tech who is notified on the app, ensuring end-to-end document traceability. The notification includes the job site, parts needed, contact information, and any other pertinent details. The tech can contact the customer directly through the app prior to arriving or schedule the visit for a later date, and include other team members on the event using the shared calendar feature. STEL Order can be used to monitor the status and location of technicians using the integrated calendar and GPS tracking functions. It ensures that no service maintenance contract falls through the gaps with advanced asset management, including the ability to automate tasks and notify both the main office and technicians of pending service needs. Users can customize templates and invoicing processes to meet unique business needs. With STEL Order, users can contact dedicated account managers via phone, chat, and email to solve any issues. A full library of videos and support articles is available to ensure a smooth onboarding process, as well as regularly scheduled workshops with STEL Order's top-rated Customer Happiness team.
MessageDesk
messagedesk.com
MessageDesk is a smarter, simpler, business text messaging app. We help organizations of all sizes get the job done with an easy-to-use business text messaging app built for service, sales, and support. Add texting to any business phone number including VoIP and landlines. Use MessageDesk's shared team SMS inbox and mass text broadcasts to get the right message to the right people at the right time. Streamline your SMS communication and save time with scheduled text messages, keyword-based autoresponders, automation, and pre-saved text message templates.
ServiceM8
servicem8.com
ServiceM8 is an app for tradies & home service businesses like electricians, plumbers and cleaners. It helps manage all aspects of work, from a client’s first call through to scheduling, quoting, job management, invoicing and payment.
ServiceMinder
serviceminder.io
ServiceMinder is the platform for managing and operating home services brands, from the location level all the way up to the brand. Full integrations with all your lead generation sources including call centers, complete CRM with scheduling and dispatch, proposals, invoices and email marketing, online and field payment support, direct QBO support, drip marketing automation tools, integrated texting and more. This app is primarily for use by your field service and sales team.
Blue Folder
bluefolder.com
BlueFolder helps commercial service pros in the field stay on-schedule, access critical job details & work order management features in a mobile and web-based user-friendly interface. Access robust features: recurring jobs, secure custom user permissions, scheduling/dispatch, customer portals, & more. Reduce or eliminate paperwork using integrations with QuickBooks & more. Keep all your field techs on track and streamline operations with powerful features, useful integrations, and a simple, user-friendly interface.
Text-Em-All
text-em-all.com
Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company fosters a strong culture and values, focusing on greatness over growth and putting people above profit. Text-Em-All is committed to being a joy to do business with, offering a user-friendly platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages. The team at Text-Em-All is dedicated to creating a positive work environment, emphasizing compassion, authenticity, and shared excellence.
Apptivo
apptivo.com
Apptivo is a cloud platform of integrated business apps designed for companies of all shapes and sizes. It allows you to manage nearly any business task using Apptivo's apps, from sales and marketing to billing and support, and everything in between. With Apptivo, there is no per-app pricing; you get access to the entire platform starting at just $10 monthly per user. Whether you use Apptivo for a single app or to manage your entire business, it will deliver incredible value to the organization. Its apps cover the complete customer life cycle: * Marketing: Create targeted lists of contacts, build and deliver email campaigns, and track analytics. * Sales: Complete CRM capability with robust contact management, sales pipeline, automation, and reporting. * Help Desk: A powerful ticketing system with email integration, web portal, and time tracking. * Project Management: Manage project schedules via Gantt charts, track time and milestones, and invoice for effort spent. * Field Service: Work order assignment and dispatching, mobile photo, time, and materials capture, and billing. * Quoting and Billing: Build professional quotes and email them to your customer with integrated billing and recurring invoice capabilities. * Order Management: Turn quotes into orders, track inventory and shipments, and bill the customer for your product. * Procurement and Supply Chain: Manage vendors, track purchase orders and invoicing, and manage inventory. Apptivo is used by hundreds of thousands of businesses from 193 countries around the world and can accommodate independent consultants up to billion-dollar enterprises. The flexibility of Apptivo is one of its three primary differentiators: Affordability, Flexibility, and Capability. With its entire suite of business apps available for a single price, it offers rich and powerful features across a wide set of apps that provide unparalleled capability for their value, with best-in-class configuration capabilities that make the system flexible for any type of business.
GorillaDesk
gorilladesk.com
From scheduling jobs to optimizing routes, invoicing customers to collecting payments, GorillaDesk's Pest Control software has you covered. Start today! Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool. GorillaDesk has helped thousands of business owners just like you grow their business, organize their operations, empower their technicians, and wow their customers with one powerful, easy-to-use tool. Best of all, it doesn’t matter what industry you work in—pest control, lawn care, pool cleaning, or something in between—we have everything you need to build the business you’re dreaming of: an all-in-one software solution and world-class Customer Success team.
SuprSend
suprsend.com
SuprSend is a powerful notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple channels with a single notification API. What you get with SuprSend? - Multi-tenant support for easy client management - Template management with version controls - In-App Inbox for website and app (React, Angular, JS, Flutter - embedded & Headless components) - SMS, Email, Slack, Teams, WhatsApp, Mobile & web push integration - Batching notifications & Digests - Routing notifications between multiple channels - Brand management to send notifications to customer's end users - Out-of-the-box user preference management - Vendor fallback, switch with auto-intelligent routing - Run campaigns on top of the data warehouse - Real-time logs, analytics, and failure alerts
Dispatch
dispatch.me
Deliver exceptional customer experiences. Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
AfroIntroductions
afrointroductions.com
AfroIntroductions! The favorite African dating app for over 4.5 million singles worldwide. It is one of the most trusted and used African dating apps, connecting women and men worldwide. Whether you're looking for a great date, more friends, or that perfect partner, AfroIntroductions is your starting point. With the AfroIntroductions app, you can create a new account and begin writing your love story in a matter of minutes. Join now and start chatting with African women or Ugandan men near you or anywhere in the world. African dating just got so much easier! * REAL people: It has advanced algorithms to check for fraudulent profiles. * Profile UPGRADES for serious daters looking for their perfect partner. * EASILY search, like, and chat with African singles locally—including Tanzanian women, South African singles, and Ugandan men—and singles all over the world. * 24/7 Customer Service: Your dating experience is important to it. Its team of multi-linguistic customer service specialists is here to help you in the search for love.
Appify
appify.com
Appify is your partner relationship management solution. Appify is the best platform to build rich web & mobile solutions that are sophisticated, easy to use, and can connect to any system of record.
MileApp
mile.app
MileApp is the best field service management solution that provides businesses of all sizes the most efficient way to manage their field services. Its solution includes route optimization, customizable worker app, and analytics report to cover your end-to-end operation. MileApp will help you optimize your business and make it more efficient. It is a field operations management system that provides: a no-code mobile app builder, route optimization, automated reports, data mapping & visualization, and much more. MileApp can manage field workers like drivers, field sales, canvassers, technicians, and surveyors.
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