Userlytics

Userlytics is a comprehensive user research platform designed to facilitate usability testing, UX research, and user feedback collection. It allows organizations to evaluate the effectiveness of their digital products, such as websites, mobile apps, and prototypes, by observing how real users interact with them. The platform supports both unmoderated and moderated testing, offering flexibility in research approaches.

Key features of Userlytics include session recordings that capture user interactions, participant recruitment from a diverse global pool, and multilingual testing capabilities. It also provides video feedback, allowing for rich qualitative insights, and advanced metrics like task completion rates and heatmaps to understand user behavior comprehensively. Userlytics supports various testing types, including card sorting, prototype testing, and tree testing, making it suitable for assessing user-friendliness, validating designs, and gathering feedback.

The platform is beneficial for businesses seeking to refine their user experience through in-depth analysis and actionable insights. It offers tools for designing tasks with branching logic, multi-language support, and live interviews to connect directly with users. Userlytics supports testing on multiple platforms, including desktop, mobile apps, and tablets, and provides features like picture-in-picture recording and comprehensive dashboards for tracking test metrics. Overall, Userlytics is a valuable tool for UX designers, researchers, and product managers aiming to improve user experience and product usability.