Page 4 - Top ReviewTrackers Alternatives

ProManage

promanage.biz

ProManage, a MaaS (Marketing as a service) platform guides brands and businesses by engaging with customers and prospects better, increasing reviews, and creating unified customer databases in three methods Distribution Tech partnerships with large corporations Google, Microsoft Bing, Meta, Sulekha and other platforms enables management of all listings in a single interface. Building reputations By Implementing brand audit, intelligent response management and employing best practices for review generation. Increased Engagements Reach out to customers and prospects through the medium of ProManages unified chat integration and inquiries from multiple platforms. Enabled Utilitarian chat assistance with response templates, automated response, Chabot, and ticket routing. ProManage an emerging MaaS platform guides brands and businesses with discoverability across multiple platforms, enhanced engagement with customers and prospects, improve reviews and ratings, and a unified customer database. Integration Simplify your customer experience management by integrating Promanage with an existing tool.

FreshLime

freshlime.com

FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make your business customer-ready for any interaction 24/7/365.

Experience.com

experience.com

Since 2015, Experience.com has been committed to providing world-class AI-powered online reputation, reviews, and presence management solutions, helping companies and professionals enhance their online presence, and customer & employee engagement. With a joint mission to help millions of organizations evolve and improve, Experience.com’s integrated SaaS platform continues to lead the industry at the forefront of digital marketing innovation.

DigitalMaas

digitalmaas.com

We are a global local marketing platform used by Enterprise Businesses to optimise their location information on multiple Search platforms, such as Google My Business, Apple, Facebook and Bing.We are a global local marketing platform used by Enterprise Businesses to optimise their location information on multiple Search platforms, such as Google My Business, Apple, Facebook and Bing.

dbaPlatform

dbaplatform.com

Local digital advertising and listing tools and solutions. dbaPlatform helps businesses increase visibility for local businesses on Google, Apple, Bing, and other consumer platforms. dbaPlatform offers customized plans: + Done for You Ads + Done by You Ads + Done for You Listings + Done by You Listings A few key features in our ads solutions include: + Account creation + Account configuration + Monitoring & Troubleshooting + Feed optimization + White-label reporting A few key features in our listings solutions include: + Automate and schedule Google posts for multi-location businesses + Expanded reporting on Google Business Profile insights data powered by Google Looker + Import Google reviews for all locations into a single screen with the ability to respond to reviews + Sync location data to major online directories and data aggregators on the web automatically and ensure all duplicate listings have been suppressed

StoryTap

storytap.com

StoryTap is a patented video engagement platform that lets brands easily create and share authentic experiences from real customers and employees at scale. Using the StoryTap platform, companies can create compelling and highly searchable video content—without the high production costs. StoryTap helps leading organizations improve brand awareness, connect with more customers and prospects, and boost bottom-line results.

Forsta

forsta.com

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.

Insight7

insight7.io

Insight7 is an AI-powered tool designed to extract valuable insights from customer and employee interviews. It facilitates theme extraction from multiple interviews through bulk upload of documents or URLs, supporting various formats including video, audio, and text. Key features include conversation recording, transcription, and analysis, enabling users to map insights to project goals and collaborate seamlessly within teams. With customization options, users can configure insight categories and taxonomies to align with specific business objectives. Insight7 offers integration capabilities through APIs, allowing for seamless incorporation into existing workflows and tools. Managed services ensure secure data handling and confidentiality, while white-labeling options enable agencies and partners to service clients effectively. Use cases span automated research, customer experience enhancement, and employee engagement analysis. By leveraging AI, Insight7 identifies trends, sentiment, and actionable insights from large-scale interview collections, enabling users to enhance customer satisfaction, loyalty, and employee retention. Insight7 boasts a user-friendly interface, facilitating easy visualization of insights through reports and dashboards, driving stakeholder alignment and decision-making. With enterprise-grade security measures and GDPR compliance, Insight7 prioritizes data privacy and protection throughout its operations. Trusted by numerous organizations, Insight7 accelerates qualitative analysis, streamlining processes and driving impactful outcomes for product teams, startups, consultants, researchers, and CX professionals alike.

Olvy

olvy.co

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.

AnyRoad

anyroad.com

AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their experiential operations with a flexible, configurable platform and provides the powerful insights needed to accelerate business growth. Leading brands like Anheuser-Busch, Diageo, Westfield, Just Egg, and Sierra Nevada all count on AnyRoad to optimize operations for and prove the impact of their experiential marketing programs.

Rannko

rannko.com

Rannko is at the forefront of digital reputation management, helping business owners large and small grow their brand and improve public perception. Turning your customers into your very own brand ambassadors. Concentrating on “Local First” Rannko is able to help your business flourish through our intuitive easy to use platform that features three key products; Review Management, Meerkat Social Media & PowerListings Management. Rannko is your hub, your central command and online personal assistant that brings together reputation, social and networking. Primary Products: Review Management - Make maintaining an online presence and interacting with your customers simple and effective. Consolidate reviews from multiple platforms to one single timeline. Our review management system makes achieving 5 star customer satisfaction as easy as a click of the mouse.
 Meerkat Social - Interacting across all of your social networks has never been easier! Create a customized weekly scheduling queue for scheduling posts. Share industry related curated content from 1 of our millions of article and get a consolidated look at timeline and brand assets all with the push of a button.
 PowerListing Management - Take back control of your online brand across 60+ digital services & citations, synchronize your business info, rank higher and be easily found across the web no matter what platform or device your customers use, thus enhancing your SEO and search results.

Gryphon.ai

gryphon.ai

Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon guides each conversation with real-time intelligence to provide a best-in-class experience for both agents and end users. Gryphon’s proprietary compliance engine automatically screens all outbound communications against TCPA, collections, state, federal, and other Do-Not-Call lists so enterprises can drive revenue while avoiding costly non-compliance fees. Gryphon’s ability to be in the path of the call provides real-time recommendations and necessary content through spoken keywords and gives agents immediate visibility into the quality of the call through advanced sentiment analysis. Gryphon.ai provides the ability to create the perfect conversation every time!

InMoment

inmoment.com

Understand the voice of your customer. Get insight from qualitative feedback. Wootric CXInsight™ uses machine learning to auto-categorize and assignment sentiment to unstructured feedback from surveys, online reviews, social media, support tickets, employee feedback, and more. - Get ROI from qualitative feedback, instantly. Machine learning identifies category themes and sentiment in each verbatim comment, instantly analyzing volumes of feedback. Algorithms are based on what matters in your industry, customized for your organization. Analyze feedback in any language, from any source. -Know what improvements will have the most impact. Stop wasting time deliberating. Use data to prioritize projects. -Quantify what your customers and employees care about. Understand the “why” behind Net Promoter Score and customer journey point metrics. Analyze a single source–or see themes across all feedback sources.Visualize data by any business driver. Create tag hierarchy. - Save time. View big picture trends and spot anomalies at a glance.Create an executive dashboard based on what matters to you, and Customize dashboards for each stakeholder function.Alert stakeholders to changes in feedback trends automatically, so they can address issues - Understand why customers and employees love you or don’t. Easily investigate hypotheses, without a data analyst. -Get a unified view. Import feedback from any source. -Align all business teams around the customer. No more silos — democratize customer data. Insight without a data analyst. Our platform makes it easy for teams to discover relevant insights themselves. Permission-based access. Get a holistic view of customer/employee sentiment in an easy to use dashboard.

Feedier

feedier.com

Feedier stands as a Customer Intelligence platform that empowers you to fully understand your customers, helping your business to transform better and faster. Feedier is designed to help every team in your company take action to optimize retention, satisfaction and the overall customer experience. The platform comes with several key benefits: - Real-time feedback centralization: Collect the whole of your customer feedback, in different ways and through different sources on a single platform. - Accurate irritant detection: Proactively identify emerging issues so you can take swift corrective action. - Enrich customer data: Leverage the synergy between your business and feedback data to get a complete micro and macro perspective on customer satisfaction. - NLP-Powered Text Data Analysis (Natural Language Processing): harness the power of AI and NLP trained on your data, to gain an in-depth understanding of your customers’ trends, feelings and needs. - Intuitive data analysis: Track all your KPIs through intuitive, scalable and shareable reports, enabling you to easily interpret the data and take collective data-driven decisions. - Seamless integration with business tools: Connect data end-to-end to foster rapid problem-solving and continuous improvement. Adopt a clear and effective strategy to transform faster by harnessing the power of Feedier. Give voice to your customers, understand their needs, expectations and motivations.

Spiral

spiralup.co

Spiral's core technology trains on your company data by using LLMs and GenAI to identify and root cause customer-facing issues. It offers customer-facing teams a groundbreaking solution for identifying and addressing every aspect of their customers' concerns in nearly any language. This combination of advanced AI technology and linguistic versatility empowers it to revolutionize clients' understanding of their customers, elevates data accuracy and coverage, and makes Spiral the definitive source of truth for businesses globally.

Cycle

cycle.app

Cycle 3.0 – your product feedback, all in one place. The fastest way for your team to capture product feedback and share customer insights – without the busywork. Cycle is a unified feedback platform for modern teams. Cycle creates a single source of truth for user feedback & user research and help you extract insights using AI. Cycle is deeply integrated with Linear & GitHub so you can close the loop with your customers at each release.

Outset

outset.ai

Outset is an AI-moderated research platform designed to automate and streamline the research process with the ability to scale. Leveraging artificial intelligence, the platform can conduct and synthesize video, audio, and text interviews with a vast number of participants simultaneously. It excels in running hundreds of interviews simultaneously, probing deeper into participant responses to extract insights and understand 'why' behind the answers. The service allows for research guides to be uploaded and tailored by users, alongside the ability to recruit participants utilizing Outsets panel or integrating user's private panel partners. Offering an AI-powered synthesis of research, Outset is built to facilitate efficient discovery of insights from participant interactions by digging deep to extract details that matter the most. Valued for its speed and quality of responses, Outset offers the potential to significantly accelerate the delivery of research findings. It enables users to focus more on critical tasks such as understanding the consumer and designing products by eliminating the need for conducting countless hours of interviewing and labeling. The tools ability to eliciting detailed and specific long-form responses from users has been considered particularly helpful for understanding customer priorities.

Inari

useinari.com

An AI-powered product discovery and feedback analytics tool. Surface insights and product opportunities auto-magically. Inari surfaces customer insights and revenue generating product opportunities from your customer data auto-magically using AI. Instead of sifting through 100’s of user interviews or 1000’s of pieces of customer feedback manually, Inari automates the process of highlighting interesting quotes, identifying trends, uncovering impactful feature requests, and tying helpful prioritization metrics with features so your team can spend less time analyzing and more time building products that customers love.

Thematic

getthematic.com

Get targeted, accurate insights from your customer feedback in seconds with Thematic’s AI-powered platform. Easily transform unstructured feedback into clear, specific and actionable themes, without setup costs. Thematic makes it fast and easy to get insights that help you improve customer experience, products, and services. Thematic transforms noisy text feedback across any channel into insights to improve services, products and customer experience. They have made it easier for everyone to get customer insights and analytics, to make better decisions faster! Thematic's AI delivers a thematic analysis of feedback data at scale: it's why they are called Thematic! Its AI analysis is transparent and flexible, so you can easily guide the AI to directly answer your business questions. Use its platform to identify what matters to customers, what's driving your metrics and why. It's easy to dive into issues and quantify the impact on your metrics. Now with Thematic Answers, you can rely on Thematic's Trust layer while harnessing the power of generative AI to get high quality insights to everyone, faster.

Playvox

playvox.com

Playvox is the leading customer service agent performance optimization software. Playvox integrates with most major contact center platforms and allows teams to view, analyze, and manage their entire quality assurance process in one convenient platform. Streamline your QA process, motivate, coach, and train your agents, and empower your entire team with transparent, real-time metrics. Monitor service, measure KPIs, and finally ditch the spreadsheets.

Wooflo Pro

wooflo.pro

Discover Wooflo Pro, an all-in-one Business reputation management tool that helps local businesses collect positive reviews while keeping negative ones private. Send unlimited review requests via email, SMS, and WhatsApp.

ReviewGain

reviewgain.io

ReviewGain is an online reputation management SaaS platform built for Small Medium businesses. Our smart review management helps businesses achieve the highest rating in their area and convert their website in a lead generating machine.

Podstatus

podstatus.com

Podstatus is a service to monitor podcasts. Monitor reviews for all of your podcasts. Track your ranks hourly in 175 countries. Daily in your inbox.

2 Step Reviews

2stepreviews.com

What is 2 Step Reviews? 2 Step Reviews is a review capture company helping local businesses and enterprises become the OBVIOUS choice for customers searching for their product or services on Google. How does it work?

ReviewRev

reviewrev.com

Give your clients the reputation management tools they need. Learn more about ReviewRev's white label solutions for review management, social media automation, and more. Become a reseller today.

ReviewBot

reviewbot.io

ReviewBot’s real-time review tracking helps you keep a pulse on what your customers are saying so you never miss a beat. Easily get reviews in Slack, Zendesk, email, or wherever your team works.

GuestTouch

guesttouch.com

GuestTouch is an all in one messaging platform that helps properties of all sizes connect with guests, deliver the best guest experiences, and drive more sales. Communicate with customers at all stages of their journey; from research/booking, pre-arrival, in-stay to post-stay. Not only you can connect with your guests throughout their journey in channels like AI-powered WebChat, SMS, WhatsApp, Google My Business but also provide contactless guest experiences, cross-sell, collect guest feedback and reviews, and much more!

Repuso

repuso.com

Social testimonials & reviews on your own website as social proof. Increase your website's conversion with Repuso.

ReviewInc

reviewinc.com

ReviewInc is the BEST Online Reputation and Reviews Management Software that generates reviews, monitors, and manages your online business reputation all in a single dashboard, so you can focus more on running your business while ReviewInc optimizes and improves your online reputation. ReviewInc is the undisputed price-performance leader. Also, our software features a world-class white label and reseller partner program. Over 90% of consumers read online reviews every day and they are highly correlated with increased business sales. There are over 26,000 reviews posted per minute, so it is crucial to invest in online reputation management software from ReviewInc. Overwhelm your customers (and Google) with positive reviews using ReviewInc’s review management software! In Our Free Consultation along with your report, you will discover how: You can get a 5-9% lift in sales for each point you increase your ratings (Harvard) On average, 95% of customers give a 4+ star rating when using ReviewInc’s platform Your site can get 45% more leads just by adding testimonials like our testimonial widget above (VWO) ReviewInc’s 2,000+ customers give us a 4.9 rating because we’ve generated thousands of positive reviews for them No-Contract Service – None of our services or software have any contracts. We earn your business every month, or you don’t pay.

EmbedMyReviews

embedmyreviews.com

EmbedMyReviews is an all in one online reputation management platform. The first platform to provide direct Stripe integration a one-click website builder and a focus on agencies. If you are looking to white-label then there is no better choice then EmbedMyReviews. The level customisation, features and price has no match.