Top ReviewTrackers Alternatives
HighLevel
gohighlevel.com
HighLevel is a white-label sales & marketing platform for digital agencies and consultants. Functionality includes CRM with SmartLists, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Reporting, Webhooks, and more! Agency accounts include unlimited sub (location) accounts for your clients that can be cloned to speed up setups. Bring your own Twilio & SMTP credentials to power your account, giving you access to wholesale rates on email, phone call, and sms. Start with a 14 day free trial!
Podium
podium.com
Podium is an all-in-one lead conversion and communication platform powered by AI and ready to integrate with the tools you already use. Over 100,000 businesses use Podium to stand out from their competition. * Podium is a communication tool that helps businesses with website conversions and customer interactions. * Reviewers frequently mention the convenience of accessing the app from any device, the ease of use, and the positive impact on customer communication and website conversions. * Users mentioned issues with customer service response times, difficulties with certain features, and dissatisfaction with the pricing and contract terms.
IONOS
ionos.com
Access to your entire IONOS world: contracts, products, and customer data, order or change services - now password-protected login.
SEMrush
semrush.com
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campaigns and get measurable results from online marketing. Semrush offers insights and solutions for companies to build, manage, and measure campaigns across various marketing channels. Semrush, with over 87,000 paying customers. Semrush in numbers: - 808M desktop domain profiles and 32.1M mobile domain profiles - Over 43 trillion backlinks and over 25 billion URLs crawled per day on average - Over 24.3 billion keywords and 20M ideas for a single keyword - 30% of Fortune 500 companies use Semrush as their go-to marketing tool
Hotjar
hotjar.com
Hotjar is a behavior analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. It works with web analytics tools such as Google Analytics to offer an insight into how people are navigating websites, and how their customer experience can be improved. Founded in 2014, Hotjar is run completely remotely by over 100 team members across 20 countries and is used on over 500,000 sites worldwide.
Dialpad
dialpad.com
Get business VoIP with Dialpad and connect your team with a cloud phone system that makes business communications easier and more efficient. Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
Kenect
kenect.com
Kenect brings all of the customer communication at your business under one platform. We convert your main business line into a text-enabled number so you never need to give out your personal number again. Start texting your customers while also generating reviews, increasing web leads, and saving time. The average Kenect user sees a 200% increase in website leads and 350% increase in online reviews. Whether you want to video chat customers or collect text payments, you can do it through Kenect. - Text your customers - Request online reviews - Collect payments via text - Video chat - Use on mobile or desktop
Qualtrics
qualtrics.com
Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foundational research tool for building, launching, and analyzing survey research. With CoreXM, you can bring siloed or outsourced operations into a holistic, end-to-end platform for all insights that you are looking to gather and act upon. Featuring capabilities and solutions for every department, CoreXM helps you to reach your audiences wherever they are, ensuring you get insights faster than ever before. You can even create your own projects, or use projects designed by Qualtrics experts — for brand, customer insights, product research or employee experience — so you can take action where it’s needed most. With Qualtrics CoreXM, you enable everyone to capture, analyze and share actionable insights and use them to identify or improve existing products, services and experiences. It’s time to increase your experience data efficiency with the world’s most flexible solution for modern-day research and feedback. 1) Focus on the right outcomes Empower every decision with predictive insights and AI-powered recommendations to take the right actions and improve experiences. This includes AI-driven text analytics to understand open-ended feedback at scale, reporting for each stakeholder, and plenty more. 2) Sophisticated research made simple Create, customize, and modify any research project in minutes with a point-and-click UI, PhD-backed methodologies, and a robust library of more than 100 question types and templates designed by survey scientists. All ready to use, with no coding required, ever. 3) Drive speed and agility Scale access to experience insights across the organization with purpose-built solutions, workflows, and easy collaboration. Add to that a flexible platform with unmatched integrations into the systems your organization already uses. 4) Save time and money Standardize your research on a single platform to build out a comprehensive system of record for all your respondent data. Become a research expert with AI that does the heavy lifting for you, offering recommendations to improve survey quality and compatibility. 5) Consolidate and streamline research Through one unified system that connects and centralizes everyone’s ability to listen, understand and act on feedback and experience opportunities, delve deeper into data, design personal experiences at scale, and drastically increase research efficiency. 6) Reduce risk exposure Featuring unbeatable enterprise-grade security, compliance and governance functionality, Qualtrics CoreXM is GDPR, HITRUST, ISO 27001 certified and FedRAMP compliant. 7) Expand your bandwidth with experts on demand Make your data work harder for you. Enlist our Research Services and network of partners for support with design, analytics, reporting and respondent sourcing. Plus, thanks to a fully flexible engagement model, use us as much, or as little, as you need. Key Qualtrics CoreXM product features - Expert designed templates - Drag-and-drop survey builder - Automated XM Solutions - Customizable survey themes - Full collaboration tools - Advanced survey logic - Quota management - Built-in, AI-driven methodology and question quality analysis (ExpertReview) - AI-powered analytics and intelligence (Stats iQ & Text iQ) - Crosstabs - REST API access for system integration - SMS distribution - WCAG 2.0 compliant - Email and chat support
Trustpilot
trustpilot.com
Trustpilot.com is a Danish consumer review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Nearly 1 million new reviews are posted each month. The site offers freemium services to businesses. The firm relies on users, software and compliance team to report and remove reviews from the platform that violate Trustpilot's content guidelines. Trustpilot has offices in New York, Denver, London, Copenhagen, Vilnius, Berlin and Melbourne, and employs more than 700 people. There are independent investigations that suggest that review websites such as Trustpilot may have fake reviews.
Debutify
debutify.com
Debutify is the ultimate all-in-one solution for the modern eCommerce brand. With a suite of conversion-optimized apps, it streamlines launching, managing, and scaling any brand. This is why many DTC brands around the globe have placed their trust in Debutify. Seamlessly designed for ease, every Debutify product is code-free yet rich with robust features. This means anyone, even without tech knowledge, can use Debutify to improve their business. Whether a brand is just entering the online market or is an eCommerce veteran, Debutify is a reliable partner. And regardless of size or stage, brands can find a plan with Debutify tailored to their needs. Moreover, with Debutify's dedicated customer support team, brands can trust that any challenges will be addressed promptly and effectively. By choosing Debutify, brand owners can: Launch and scale with confidence and ease. Overcome technical challenges with user-friendly tools. Depend on a team dedicated to their success at every stage.
BirdEye
birdeye.com
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.
SurveyMonkey
surveymonkey.com
SurveyMonkey is a leading survey and feedback management solution, enabling millions of users across more than 300,000 organizations around the world to collect feedback, interpret the results, and identify actionable insights to drive growth and innovation. With 20 years of experience, SurveyMonkey and its AI-powered tools help anyone, from novice survey creators to the most experienced market researchers, create, launch and analyze surveys with ease. SurveyMonkey offers plans and pricing to suit all needs across organizations large and small, including teams plans to make collaborating with colleagues seamless. Visit www.surveymonkey.com to sign up so you can start collecting the information you need from the people that matter.
G2
g2.com
G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.
BrandYourself
brandyourself.com
BrandYourself is the first Do-It-Yourself online reputation management and personal branding tool. The tool takes you step-by-step through the process of improving your online presence by showing you which web properties/social media profiles you should be on and how to optimize them so that they rank well when people Google your name. BrandYourself also offers custom services for those who need more hands-on help. As part of the service you will receive a dedicated specialist who will execute a custom strategy for improving your online reputation. BrandYourself's three offerings are: 1. DO-IT-YOURSELF PRODUCT (free for limited use, $99/year for unlimited use) The DIY product simplifies the complicated online reputation management process so you can do it yourself. Just submit any webpages you want people to find when they Google you (your LinkedIn, Twitter, personal website, etc.). The software will analyze those links and tell you everything you can do to make them more search engine friendly – and more likely to rank high in Google searches. The DIY product can also tell you who's Googling you. Just create a BrandYourself profile, then when people Google you and click on your profile, you'll get an alert. It can tell you where the visitor is located, what company they work for, and even what they searched for to find you. The DIY product also gives you a weekly progress report that notifies you of any changes to your Google results. 2. HEADSTART SERVICE (two payments of $399, then $20/month) You can have BrandYourself's personal branding specialists build your entire online presence for you, then leave you with a customized action plan to continue improving your results. They'll create state-of-the-art websites and profiles for you, ensuring you look great online and exist in all the right places. 3. CONCIERGE SERVICE (starting at $399/month) This is BrandYourself's white glove service. They'll do all the work for you to look great online. You'll be assigned a dedicated personal branding team who will not only build your entire online presence for you (including custom websites and profiles), but they'll continually update your content over time, strengthening you authority in Google. They'll also promote you to people in your industry, helping you build your personal brand online and overshadow any outdated, irrelevant or unwanted Google results.
Moz
moz.com
The Moz Local platform brings a robust local technology solution — driving more accurate listings management, actionable insights, automation of duplicate deletion, and review management. Moz Local will help you to better own and manage your physical location data than ever before. Deeper integrations, more active location management, and automation of previously manual processes will make your life easier.
Yotpo
yotpo.com
Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, reviews, subscriptions, and more, Yotpo helps brands deliver winning, cohesive customer experiences that drive eCommerce growth. Yotpo is a Forbes Cloud 100 company with offices worldwide including the United States, Canada, Israel, United Kingdom, Bulgaria, and Australia.
EmbedSocial
embedsocial.com
EmbedSocial is a complete user-generated content platform to grow and engage with customers, effortlessly by collecting and show content from happy customers. EmbedSocial is developed to enable agencies, businesses, influencers, content creators, and marketers to level up their content marketing strategy by generating all their social content, store, moderate, analyze and publish user-generated content widgets in real-time on any website. It is an advanced, easy-to-use platform to collect, curate, manage and show user-generated content (UGC) on websites in the form of customer reviews, testimonials ads, hashtag campaigns, social content, etc. To land you a hand in creating an unforgettable user-generated content strategy, EmbedSocial made sure to integrate with the most popular millennials platforms like Instagram, Facebook, TikTok, Google, Twitter, Vimeo, Yelp, and YouTube, and it is continually adding integrations with other social networks. Main benefits: * Builds brand awareness * Saves you time and energy * Levels up your marketing campaigns in a fresh and catchy way * Promotes your new products in an innovative way * Improves the conversion rate on your product pages * Helps you reach your advertising goals * Increases your SEO efforts * Improves your eCommerce store and encourages purchasing decisions * Bring more traffic to your social media accounts * Expands social media metrics * Shows reviews from real people using your products and share user experience * Helps you establish credibility as a thought leader within the online community * Streamlines lead nurturing and brand messaging * Makes your audience feel seen and appreciated when you share content created by them * More affordable than traditional marketing EmbedSocial includes a set of 5 tools: * EmbedAlbum: Boosts user-generated content marketing by generating UGC content such as social media photos and shows them on your website in the form of an engaging widget. Add buy buttons to create a shoppable album. * EmbedReviews: Encourages word of mouth and social proof by collecting product reviews from Google and Yelp and embeds your online customer reviews on any website. * EmbedFeed: Improves your UGC campaigns by showing an entire social media brand wall on any website. * EmbedForms: Facilitates your digital marketing team efforts by gives you the option to create and send satisfaction surveys to customers. * EmbedStories: Collects your Instagram Stories in the form of an engaging widget, that auto-syncs each time you add a photo to your active story. EmbedSocial is approved by the major social media platforms to use UGC and generate and display the following type of content: reviews, photos, feeds, stories, feedback forms. This includes integrations with Instagram, Facebook pages, TikTok, Google, Twitter, Vimeo, Yelp and YouTube, and more social channels that are coming up.
Skeepers
octoly.com
Skeepers is the European leader in shopper engagement solutions. They provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales and customer retention. Skeepers connects brands and consumers through authentic experiences with our fully integrated one-stop-shop suite of UGC solutions. With Skeepers, brands authentically nurture consumer relationships, amplify reach, boost engagement, drive sales, and improve consumer retention. Its solutions make it easy to create, collect, manage, and activate UGC, effectively and at scale. Skeepers enables brands to connect with our community of creators for high-quality, tailor-made UGC video content. Its advanced AI enables brands to use the most optimal video content to make products resonate with target audiences and broadcast videos across their most effective distribution channels
Thryv
thryv.com
Thryv is an all-in-one small business management software that helps you streamline your business so you can get back to the things you love. Small business owners communicate better, solve more business challenges and get more organized with Thryv. Partner with Thryv to surpass your customers’ expectations and fortify your online presence, all from a single login. Thryv includes our best-in-class support, available anytime, 24/7, with experts who understand the goals and unique needs of small business owners. Thryv handles: * Customer communications * Estimates, invoicing and payments * Appointment scheduling * Reputation management * Social media management and more! Thryv automates tasks and puts customers at the center of your business, with one easy-to-use software, making it easy to reach more customers, stay organized, get paid faster and automatically generate reviews. Thryv makes it easy for customers to: * Find you online through ratings and reviews, social presence and accurate search results. * Interact easily and instantly, receive reminders, send texts and emails and schedule appointments. * Pay you effortlessly, receive receipts instantly, know it’s safe and secure and choose how to pay. * Stay engaged with automated messages that ask them back, stay in touch and request reviews. Thryv’s award-winning software is helping over 45,000 businesses across the US, Canada and Australia transform how they do business and manage their customers.
PromoRepublic
promorepublic.com
PromoRepublic's marketing platform helps franchises grow their online visibility in search and social media through a unique, data-driven approach. It enables franchises to efficiently and seamlessly manage marketing tools, assets, and data from a central control center. Having demonstrated proven success with over 80 franchise brands, 400+ marketing agencies, improving outcomes across more than 25,000 locations, PromoRepublic also simplifies decision-making. This is achieved through its data-driven Copilot solution, which acts as a personal data analyst, transforming local marketing data into actionable business insights. Whether you're an emerging or an established multi-location brand or a portfolio of brands, PromoRepublic helps you automate and optimize your marketing efforts. How can your brand utilize PromoRepublic? * Turn your raw marketing data to business intelligence. * Grow your visibility in local search. * Ensure brand consistency. * Manage localized social media marketing efficiently. * Manage reviews in one place. * Optimize listings at scale. * Gather all data into one dashboard. * Engage franchisees in local marketing.
AppFollow
appfollow.io
AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis. AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: — app performance monitor; — user review engagement tools; — app growth acceleration tools; — review management automation; — a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.
AppTweak
apptweak.com
AppTweak is an App Store Marketing & Intelligence Platform powered by AI, enabling mobile leaders to optimize their app’s organic and paid performance in the app stores. AppTweak stands out as the industry's most comprehensive platform, providing ASO Intelligence, Search Ads Campaign Management, App Store Review Management, and Market Intelligence. We empower app marketers with tools, data, and managed services to make more informed decisions and stay ahead of the competition. At the core of AppTweak is Atlas AI, our proprietary deep-learning language model trained on app store data since 2014. This technology, combined with unparalleled support, makes AppTweak the trusted partner for mobile leaders such as Uber, Zynga, and The North Face.
Marketing 360
marketing360.com
Marketing 360® - The #1 marketing platform® for small business. Everything you need from design, to marketing, to CRM -- Fuel your brand®. Powered by Madwire® Marketing 360 is a combination of integrated marketing software (technology) and professional marketing services (talent), all provided through one powerful platform. It has everything a small business needs to grow from design, to marketing, to CRM and payments. The platform allows businesses to access and optimize their most important marketing channels from one interface, while leveraging talent in the cloud such as marketers, designers, developers, content creators and video pros to execute their marketing on demand. The platform is full-service and piloted by a certified digital marketing executive to help facilitate the brand marketing goals and objectives.
Kimoby
kimoby.com
Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps business service departments reach the right person at the right time. Using the data and resources that businesses already have at their fingertips, Kimoby makes it easy to boost engagement and sales with instant marketing campaigns, automated reminders, multimedia files, and more.
Reviews On My Website
reviewsonmywebsite.com
ReviewsOnMyWebsite helps businesses monitor, request and showcase their online reviews to help increase social proof and build trust with their customers.
MavSocial
mavsocial.com
MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized platform MavSocial provides the unique ability for multi-location businesses to quickly and easily create geo-targetted Facebook ads. MavSocial supports Facebook, Instagram, Twitter, YouTube, LinkedIn, Google Business Profiles, and Tumblr.
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.
DeepTalk
deep-talk.ai
Analyzing customer and employee feedback has never been easier with Deep Talk. With just a few clicks, you can turn any text, including surveys, reviews, chats, and emails, into powerful data. This tool allows you to classify and categorize the feedback, determine the sentiment, and gain insight into the NPS and CSAT scores.
Text Request
textrequest.com
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.
Yext
yext.com
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.