Acquia
acquia.com
Acquia Marketing Cloud seamlessly integrates with any third-party system and enables easy configuration of any business criteria directly into the platform. Built to be leveraged by all teams who need access to customer data, Acquia Marketing Cloud supports the business across domains, brands, geographies, and websites. Increase marketing agility while future-proofing your business for whatever comes next. Gain flexibility to meet consumers’ changing needs while increasing inter-departmental efficiencies.
Totango
totango.com
Totango is customer success software businesses can't outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity, retention, and expansion. Prebuilt customer success programs that are embedded with industry best practices make it fast and easy to get started, customize to your business, and achieve critical business outcomes at each stage of the customer journey. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, and Aircall—use Totango to integrate customer data for a 360-degree view of customer health, collaboratively manage their customer portfolio, and engage proactively and intelligently with their customers.
UserVoice
uservoice.com
The ultimate tool for product discovery, UserVoice is platform designed to bridge the gap between product teams and their users. Offering a comprehensive feedback management system, UserVoice enables companies to collect, prioritize, and act upon user suggestions and insights. Through an intuitive interface, users can submit their thoughts, vote on existing ideas, and track the progress of suggestions, fostering transparency and trust between a brand and its clientele. Sophisticated analytics tools provide product teams with clear insights into what their customers truly desire, allowing them to make informed decisions and build products that resonate with their user base. UserVoice is not just about feedback; it's about building a better, more customer-centric product with the power of collective intelligence.
Alternative Payments
alternativepayments.io
Alternative Payments is a full-service B2B payments platform that simplifies and automates payments for you and your customers. Offer your customers a white-labeled and secure platform to pay invoices with numerous payment methods (ACH, credit cards, and Pay in Installments). Integrate with leading accounting and PSA software solutions to sync invoices and make auto-reconciliation a breeze. Enable automations like auto-pay and automated email reminders to save you time and collect invoices faster, and unlock data insights to give you complete visibility on payments and better predict cash flow. All in one platform.
OneSchema
oneschema.co
The embeddable CSV importer for SaaS. Product and engineering teams use OneSchema to save months of development time to build a CSV importer. OneSchema improves customer activation / import completion rates by automatically correcting customer data.
Pimcore
pimcore.com
Pimcore is an award-winning open-source software provider of data management and experience management solutions. With Pimcore, thousands of customers globally, including Burger King, Audi, Peugeot, and IKEA, are delivering digital experiences that create significant value for their businesses. Pimcore makes it fast and easy to build highly converting, consistent, contextual digital experiences and innovate on them at hyperspeed, collaborating in a single platform across the entire digital organization. It enables superior time-to-market and unmatched connectivity. Licensed open-source, it allows organizations of any size and industry to stay in full control of technology. Pimcore is used by more than 110,000 companies in 65 countries and is recognized as Gartner Peer Insights 'Customers Choice' 2022/23.
Xeno
getxeno.com
Xeno is an AI-powered CRM that enables large retailers & D2C brands to increase repeat sales by 11% by building an understanding of each individual customer & creating more relevant marketing campaigns across SMS, email, Whatsapp, Facebook & Instagram. 100’s of retailers like Levi's, Tommy Hilfiger, Forever New, Jack & Jones, Vero Moda, Forest Essentials, Kama Ayurveda, Taco Bell & Nando's use Xeno to increase their eCommerce & store sales.
CustomerGlu
customerglu.com
CustomerGlu is a gamification platform designed to help you create rich in-app experiences that drive customer engagement and retention. With over 50 pre-built templates and the ability to create your own from scratch, you can easily solve any retention or engagement problem you face. CustomerGlu has everything you need to solve all your existing retention and engagement problems. Whether you're looking to recommend products, reduce drop-offs in the funnel, improve repeat transactions, or encourage feature adoption, CustomerGlu has you covered. Key Features: Recommend a Product: Ask a series of questions to give a personalized recommendation based on their answers. New user survey: Run a survey on new users to learn where they are coming from and learn which channels to invest in. Reduce drop-offs in the funnel: Improve conversions by showing a Spin the wheel on the cart page to win a coupon/reward. Repeat transactions: Showing a scratch card after a user placed an order to improve repeat rates. Order streak: Place orders consecutively every week/day and build a habit of transacting with the platform. Feature adoption: Give a time-bound challenge to existing customers to try features and reward them for it. And if you don't see exactly what you're looking for, don't worry - you can create your own templates from scratch to best suit your needs. With CustomerGlu, the possibilities are endless. Why Trust CustomerGlu? Protecting user data is our core responsibility and we are driven to follow global compliance standards. With an ongoing end-to-end approach to data privacy and security, your privacy is assured with CustomerGlu.
Indeemo
indeemo.com
Our AI powered, in-the-moment video research platform enables MR, UX and CX teams to understand people, products and experiences in the context of everyday life. The Researchers, Designers and Product Managers we support use Indeemo in B2C and B2B contexts for a variety of Discovery Research methodologies including: Discovery / Exploratory / Generative Research - Diary Studies - Mobile / Digital Ethnography - User Personas Journey Research - Journey Mapping - Service Safaris - Path to Purchase - Buyer Decision Journeys Mixed Method Research - Pre-tasking for Interviews / Focus Groups - Bringing Segmentations / User Personas to life with Video Usability / Experience Research - Product testing / IHUTs - Shopper / Customer / Employee Experience Our clients range in size from Consultancies to Start-ups to Government Departments and Global Brands. Our Instagram style Respondent app allows research participants to share in-the-moment, feedback, needs, behaviours, emotions and experiences via context-rich video, images, screen recordings and text. Our Pinterest style dashboard and insights Repository enables Researchers and their clients / stakeholders to quickly collate, moderate and analyse multimedia contextual insights. Powerful Generative AI, search, keyword analysis, automated video transcription and video trimming tools make it easy to surface contextual insights. Built for collaboration, it has multiple various user profiles (Researcher, Recruiter, Observer) that allow the entire organisation to truly connect with their customers and build empathy. Indeemo is available as a DIY SaaS solution under annual subscription or on a project by project basis. Indeemo is ISO27001 and HIPAA certified. Our information security has been independently vetted for dealing with large Enterprise and Government Clients.
Magnews
magnews.it
Magnews is the one-stop-shop solution for managing Customer Journey and improving Customer Value, from overall Strategy definition to single activities and campaign Execution, passing from Journey Design, in a continuous cycle of measurement and improvment. Magnews empowers marketing and sales teams to work together to acquire, convert, grow, engage and reactivate Customers and incrementing their value for the Brand.
Prelay
prelay.com
Prelay's Team Selling Platform helps companies simplify their complex deals and maximize their most valuable internal resources to drive revenue faster as a team. Too many revenue teams let static CRM files and legacy tooling suppress their selling potential. Without a purpose-built solution for managing complex deals, internal stakeholders resort to ad-hoc emails, chats, and docs, without any centralized tracking, oversight, or learnings. The result? Internal delays, blindspots, and deal slippage. Prelay conquers deal chaos with a purpose-built Team Selling Platform. Acting as an internal orchestration layer, Prelay organizes deal coordination in one place that integrates with your key software. There are fewer headaches for sales reps and their counterparts, and sales, presales, and revops leaders gain insight into team capacity and what makes deals successful. Whether you’re running evaluations, routing deal desk approvals, or tapping a product specialist, Prelay simplifies your complex deal processes and maximizes the impact of your most valuable internal resources, so you can drive revenue faster as a team.
Zendo
getzendo.io
Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions. It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase. It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread. It's where you send quotes, invoices, payments, and messages. Forget about switching between tabs or apps entirely and do everything in one place. Zendo can be made your own with a variety of white-label options, from custom domain to branded colors and even your own, personalized chatbot! Gather your team and make your business thrive in this easy-to-use, intuitive software.
Mobio
mobio.io
Mobio is an all-in-one platform for the Marketing, Sales, and Service team with CDP at the heart. Our product was designed to address daily business
Regpack
regpack.com
Regpack is a leading client onboarding and payment platform trusted by over 7,000 organizations worldwide. Regpack allows you to control the full lifecycle of your business, from registration to attendance, integrated online payments, and reporting tools for your whole team. We offer payment processing as low as 2.1%, a simple interface, powerful business tools, all at an affordable monthly cost. Start today and see the results of our leading all-in-one client management solution.
Bloomreach
bloomreach.com
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. For more information, visit Bloomreach.com. (Exponea was acquired by Bloomreach in 2021.)
Tealium
tealium.com
Tealium is the most trusted Customer Data Platform (CDP). Tealium connects data so you can connect with your customers. Tealium connects customer data across web, mobile, offline, and IoT so businesses can better connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 built-in connections, empowering brands to create a complete, real-time customer data infrastructure. Tealium’s solutions include a customer data platform with machine learning, tag management, an API hub, and data management solutions that make customer data more valuable, actionable, privacy-compliant, and secure. More than 850 leading businesses throughout the world trust Tealium to power their customer data strategies. Tealium's trusted, flexible CDP coupled with the industry's most strategic support results in the best outcomes for your business.
Listrak
listrak.com
Listrak is the retail industry’s leading customer engagement platform. Listrak delivers results for more than 1,000 retailers by providing best-in-class email, text message marketing, identity resolution marketing and push notifications through seamless cross-channel orchestration. Listrak’s data-first approach delivers 1:1 personalization at scale so you can send messages at precisely the right time across the right combination of channels and devices to maximize customer engagement, revenue, and lifetime value.
Zoura
zuora.com
Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways.
Kissmetrics
kissmetrics.io
Giving you the knowledge you need to make better decisions. Kissmetrics is a behavior-based analytics and email automation platform. Built to help product teams and marketers to get, keep and grow more customers.
Welcome Spaces
welcomespaces.io
Welcome Spaces offers private Spaces for professionals and their clients to exchange, share and stay connected. We host all your exchanges - simplifying, unifying and organizing everything. If you are a marketing agency, financial expert, wedding planner, web designer or a lawyer - this is the client portal you've been dreaming of. Why Welcome Spaces? Because doing business can get messy and overwhelming for both you and your clients! Key Features: ✅ Simple organization : Private Spaces with Activity Feed ✅ Personalized client experience : Custom Branding ✅ Easy exchanges : Document Sharing and File Requesting ✅ Time saving : Bundles and Templates ✅ Versatile communication : Live Chat, Private Chat, Video Call ✅ Centralization : Document Library Start with our forever-free version and enjoy smooth business relationships!
CustomerLabs
customerlabs.com
CustomerLabs CDP is a no-code customer data platform that helps ecommerce, SaaS, B2B and Agency marketers to track, identify, segment, sync & analyze their customer data. The platform helps marketers orchestrate personalized campaigns across channels without depending on their developers. Track and combine the customer data you want from your website, app, CRM, email, service & offline channels. With identity resolution, you can map anonymous users and their activities across platforms and get a 360° view of your customers. Create tailored customer segments to trigger timely messages across channels. You can integrate and seamlessly sync this customer data with your existing marketing tools such as Google Analytics, Google Adwords, Mixpanel, Kissmetrics, Segment, Salesforce, Pipedrive, Zapier, Facebook and 180+ tools in real time. Back your marketing decisions by capturing accurate customer data with CustomerLabs CDP.
UXCam
uxcam.com
UXCam is an all-in-one mobile app analytics platform that enables businesses to understand user behavior. UXCam started as a session replay and heatmap solution, but we realized that there are a lot of questions that qualitative data alone can't answer. So we combined the granularity of qualitative data with the impact of quantitative data. With UXCam, you can create funnels, retention charts, and dashboards to see what percentage of people are dropping off at each stage. Once you see a drop-off, you can zoom in and look at the recordings and heatmaps to understand why it happened. Book a free & quick demo on the UXCam website to learn more.
ShiftX
shiftx.com
Most process tools are either hard to use, even for trained experts, or a flexible mess. ShiftX is the user-friendly process modeling tool in between that includes everyone without requiring any training.
Vertify
vertify.com
Grounded by the philosophy that all three key revenue teams—sales, marketing, and customer success—should be aligned by process and technology, Vertify provides business automation software that easily syncs, cleans, and curates customer data within existing revenue tech stacks. - Identify bottlenecks between teams - Unify your customer journey and team's productivity - Unlock new revenue potential - Maximize your existing RevTech ROI - Respond to customers quicker - Gain better insights, smoother lead and customer management, and better campaigns - Scale operations to achieve faster results Aligning and integrating your sales, marketing, and customer success systems means everyone can work together with the same data. Why on earth would you want to have disjointed apps and processes? You and your customers deserve better. You deserve actionable data that gives teams direction, confidence and a shared view. - Best in class UI, API, and workflow automation - Proven ability to scale - Robust governance and security - Cloud-native, flexible delivery
Upland Adestra
uplandsoftware.com
Email automation software that inspires engagement. Engage your email audience with personalized content that drives conversions. Upland Adestra is a leading global provider of First-Person Marketing email and lifecycle marketing solutions for global and growing brands alike.
Practice
practice.do
Practice helps client-based businesses reduce their admin work by streamline scheduling and fulfillment, centralizing client activity, and consolidating tools. Built for business owners working with contractors and clients.
Workstream.io
workstream.io
Workstream simplifies access to your analytic assets, ensuring users can confidently impact business outcomes by turning the massive scale of data in your organization into knowledge that teams can act on.
Qonversion
qonversion.io
In-app subscription monetization platform for mobile apps: - Cross-platform in-app subscription infrastructure - Subscription analytics - Monetization A/B testing All in one place to help you grow your app faster. Qonversion allows fast in-app subscription implementation. It provides the back-end infrastructure to validate user receipts and manage cross-platform user access to paid content on your app, so you do not need to build your own server. Qonversion also provides comprehensive subscription analytics and out-of-the-box integrations with the leading marketing, attribution, and product analytics platforms.
Moovila
moovila.com
Moovila is the World’s Most Advanced AI-Driven Project Automation platform and empowers organizations to streamline processes, optimize resource allocation and utilization, and proactively manage risks and timelines. With a focus on mastering the nuances of efficient project delivery and resource optimization, Moovila guarantees precision in every aspect. Its features are meticulously crafted to meet the demands of dynamic project environments and include: • Robust Project Creation & Management • Critical Path Automation • Streamlined Project Portfolio Management • Advanced Resource Allocation & Capacity Forecasting • AI Risk Monitoring, Identification & Remediation • Real-time Insights and Dashboards • An AI Project Management Coach • Collaboration & Communication Tools • Seamless, Native Integrations with CRMs and PSAs Moovila the top choice for businesses dedicated to leveraging their project potential to its fullest to improve margins and ensure customer satisfaction.
VobeSoft
vobesoft.com
Every software system has databases. These databases are often static, giving organizations that work with these standard solutions functionalities that they are not using and functions they can't change to their unique needs. Usually, with a lot of hassle, workarounds are applied to reach the end goal. But in the end, this hassle with workarounds only leads to frustration and not optimally using the advantages a software system should give you and your organization. The only static of today is that organizations are constantly changing. And this change isn't bad. It represents an improvement of the organization. To accommodate for this change, a system that changes and adapts to the way an organization works is necessary to ensure growth. This is VobeSoft: a software system with a dynamic database that is configurable to fit seamlessly into any organization. You, and not the software determines how work will be done, what data matters and how it should be stored. The context of the custom is leading in the way the system is set up and used.
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