Page 4 - Top Language I/O Alternatives

PolyAI

PolyAI

poly.ai

PolyAI builds customer-led conversational assistants that conduct natural conversations with customers to solve their problems. Their conversational assistants understand customers, regardless of what they say or how they say it. They serve enterprises where customer conversation is an important part of doing business. Their customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications. Their enterprise clients deploy PolyAI conversational assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, their enterprise clients see improved customer satisfaction, employee retention and operational efficiency. PolyAI was born in the same University of Cambridge lab that pioneered speech recognition. Together, they have published over 200 papers which have been cited over 14,000 times, and registered 7 patents with 4 more pending. PolyAI has offices in London and New York.

YOUS

YOUS

yous.ai

YOUS is a messaging tool integrated with an AI-based translator, designed to help individuals and businesses communicate seamlessly across different languages. This tool supports connections through audio and video calls, meetings, and chats, each feature enhanced with a built-in translation function. The translation function can interpret across 17 different languages, eliminating language barriers and facilitating more effective global communication. Alongside these, YOUS also features transcription, converting spoken language into text format for added accessibility. An important aspect of YOUS is its attention to security, assuring users that all meetings, calls, and messages are encrypted and stored securely. YOUS is also designed to be versatile and accessible, available as a web application and as mobile applications for both iOS and Android. Through continuous learning, YOUS ensures high translation accuracy. In terms of usage, both free and paid plans are available, with additional features like phone calls offered in the premium plan. Lastly, it's worth noting that YOUS promotes the notion of AI being a more affordable choice than human translators.

Knowlarity

Knowlarity

knowlarity.com

Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009. Knowlarity pioneered a unique cloud communication technology for Asian and Middle eastern markets in 2009 and today has more than 15,000 paying businesses customers in these markets. It helps the business grow their revenue faster with its proprietary customer communication technology platform SuperReceptionist. In last 7 years, the company has grown from scratch to a global venture with 300+ employees, 1,000 partners and 8 offices in India, Southeast Asia and Middle East. Known for its innovation and process excellence, Knowlarity has received various awards such as the Amazon Excellence Award, Silicon India start-up of the year, Nasscom Emerge 50. The company has raised capital from global investors like Delta Partners, Sequoia Capital and Mayfield fund and is trusted by global companies including Google, Amazon, Uber, Practo, Ola, Zomato, Swiggy, Deliveroo, Yzer among others.

ModelFront

ModelFront

modelfront.com

ModelFront AI makes human-quality translation radically more efficient, by predicting which machine translations don't require human editing or review.

Pairaphrase

Pairaphrase

pairaphrase.com

Web-based translation management system (TMS) for enterprises with a focus on security. ✔ Improve your productivity today with Pairaphrase.

Easyling

Easyling

easyling.com

Easyling is a website translation solution that offers multiple ways to localize a website with minimal IT or developer involvement. Easyling provides word count, content extraction, real-time preview, and instant visual translation feedback in the original layout. Glossary supported Machine Translation and integrated Translation Memory can provide improved automatic translation quality. MT/TM integration and real-time change detection enable continuous translation delivery workflows with JavaScript-based or Translation Proxy delivery for the localized pages. External CAT / TMS also can be connected to the platform. Easyling technical support is available along the way. Included in the plan's fee, Easyling solution experts set up your website translation project and guide you through the whole process until the publication, configuring the platform according to your business and technical needs. Easyling is also available as a white-labeled product.

Lingotek

Lingotek

lingotek.com

Lingotek, a member of the Straker Group, was established in 2006 and is located in Lehi, Utah. With the first cloud-based TMS platform, Lingotek has been integral in the technology revolution within the Localization and Translation industry. Acquired by Straker Translations in 2021, Lingotek is poised to continue its growth in the industry. Lingotek's unique cloud-based translation management system (TMS) is designed for performance. Whether you’re a global organization supporting business operations or an agile business continually pushing fresh content, Lingotek makes translation fast and easy at scale. Since the beginning, Lingotek has worked with some of the most innovative technology companies in the world. Together with our partners, we support global business in a wide variety of industries including government, technology, finance, telecom, travel, and education. Lingotek technology and our Global Translation Network extend the capabilities of these great platforms to empower customer engagement, software usability, support, and education around the world.

Bureau Works

Bureau Works

bureauworks.com

Bureau Works is cutting edge translation software that helps its users translate at greater speeds and with an increased sense of authorship. Bureau Works's translation management system focuses on solving age old translation management issues by integrating concepts that are typically handled separately: costs, contexts, quality, performance, and project management.

Lingohub

Lingohub

lingohub.com

Stay in control of the project's localization - manage, coordinate and launch international products faster. Lingohub is an all-in-one localization solution where you can focus on tech goals, avoid manual work, test design across different languages, and simplify the localization process. Integrated payment systems, reliable connections to repositories, communication tools, quality checks, and many more make localization easier than ever. Simplify, optimize, and automate the localization with Lingohub.

Enthu.ai

Enthu.ai

enthu.ai

Enthu.AI helps contact centers improve revenue and customer retention through AI driven insights. Enthu.AI enables 100% customer conversation monitoring, auto surfaces interactions that matter and helps quality teams improve agent performance through personalized and to-the-point coaching and training. Suited for both revenue and support functions, Enthu.AI helps optimize agent performance resulting in measurable gains across call QA efficiency, customer satisfaction score, new agent onboarding and agent training & coaching time, ultimately impacting revenue. For further information, visit https://enthu.ai

Lilt

Lilt

lilt.com

LILT is the complete enterprise AI platform for content translation and creation. LILT platform is for: 1. Linguists: LILT Contextual AI generates real-time translation prediction and adaptation, providing industry leading translation quality and speed. 2. Localization Teams: LILT Platform enables teams to set up and manage the most efficient workflow by effectively leveraging translation memory (TM), instant/verified translate and automated content exchange through connectors. 3. Global Organizations: LILT platform connects to major AI providers and sets automated and real-time fine-tuning cadence to custom LLMs tailored to the business needs, unlocking true AI potential from multimodality to Generative AI.

Omind

Omind

omind.ai

Empowering Businesses with Unified Customer Experience Platform Omind is a leading provider of innovative solutions that leverage advanced AI, machine learning, and intelligent automation to transform customer experiences and drive business success. With a comprehensive suite of Digital CXM products & Automation solutions, Omind empowers organisations to collect, integrate, & intelligently act on every customer needs, delivering personalized and impactful interactions at scale.​

Level AI

Level AI

thelevel.ai

Level AI develops advanced AI technologies to revolutionize the customer experience. Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service. With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth. Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.

Klearcom

Klearcom

klearcom.com

Klearcom is the world’s leading Customer Call Path Testing platform, assisting global organizations with real-time contact center testing. Klearcom provides global Voice and IVR testing capabilities to organizations with a dependency on customer communication. Its AI based platform will automatically analyze the full customer call path, benchmark performance and alert on every single issue through the IVR and network to the agent, using a single test. Reduce the cost and risk of downtime on both speech and DTMF based IVR’s with Klearcom. Testing includes IVR call path, regression, load and live monitoring.

Maqsam

Maqsam

maqsam.com

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With Maqsam, support and sales teams can automate repetitive tasks, increase efficiency, and drive revenue growth across multiple communication channels including voice calls, WhatsApp and more. We enable companies to expand market reach and establish local presence with access to local numbers in more than 200 cities. Companies can integrate Maqsam with their preferred CRM system to optimize data management and deliver customer service that exceeds expectations.

Glia

Glia

glia.com

Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. Glia's ChannelLess™ platform architecture powers seamless customer interactions across call center, digital, web, and AI automation. Glia is reinventing how businesses support their customers in a digital world. Glia's solution enriches web and mobile experiences with digital communication choices, on-screen collaboration, and AI-enabled assistance. Glia has partnered with more than 300 banks, credit unions, insurance companies, and other financial institutions across the globe to improve top and bottom-line results through Digital Customer Service. The company is recognized by analysts for its innovation - including Gartner as a Cool Vendor, and has raised over $150 million in funding from top investors.

Lingoedit

Lingoedit

lingoedit.com

AI-powered translator and document editor tool! Lingoedit's mission is to break down language barriers and facilitate global communication through smarter premade prompts. Lingoedit tool provides users with access to high-quality translations and document editor modes for free, all powered by advanced prompt engineering that ensures more accuracy and precision. Lingoedit's easy-to-use interface and collaboration features make translation and editing accessible to users of all skill levels, making it perfect for teams working on international projects, language learners seeking to practice their skills, and individuals looking to communicate across language barriers. With 30+ languages available and the ability to translate content block by block, Lingoedit tool is the ultimate solution for anyone looking to streamline their translation and editing process.

Siena AI

Siena AI

siena.cx

Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. We combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers. Streamlining customer interactions is at our core, enabling brands to autonomously handle customer service and Social Media chats in over 100 languages using generative AI. Our mission is to make exceptional customer experiences universally available and to tap into the boundless potential of human connection. As a result, brands that collaborate with us not only enhance their customer experience but also achieve efficiency, bolster loyalty, and optimize operational costs. Siena is making world-class experiences a norm while humanizing the internet.

FranklyAI

FranklyAI

frankly.ai

FranklyAI is a company that provides training services and a Microsoft Teams integration to help organizations and individuals unlock the power of generative AI technologies like ChatGPT. Key points about FranklyAI: * Training Services: FranklyAI offers core training programs to help organizations and individuals gain mastery in using generative AI tools and technologies. * FranklyAI for Microsoft Teams: This is a Microsoft Teams app that provides secure, moderated access to generative AI capabilities directly within the Teams platform. This allows employees to utilize AI assistants like ChatGPT in a controlled corporate environment. * Bespoke Solutions: FranklyAI also develops customized generative AI solutions tailored to the specific needs and requirements of their business clients. The website highlights how organizations that embrace generative AI are expected to outperform those that don't, as it can boost employee productivity and save time and money. The FranklyAI Teams app is positioned as a way to unlock the potential of these technologies while maintaining security and control. The site includes customer testimonials, information about FranklyAI's team and approach, as well as examples of their work featured in various media outlets. Overall, Frankly.ai seems to be focused on driving the adoption of generative AI technologies within the enterprise space through their training, software integrations, and custom solutions.

Capturi

Capturi

capturi.ai

Capturi is Scandinavia’s leading conversational AI software, designed to automatically analyze your company's interactions with prospects, customers and citizens. This advanced AI solution gives you unique insights that can be quickly translated into measurable value. Capturi offers three key solutions that transform customer experience into a valuable asset: Insights delivers actionable data-driven insights to help your team reach its full potential, improve customer satisfaction, boost retention, and work more efficiently. These insights also lay the groundwork for automating workflows. Assistant acts as a co-pilot for your agents, ensuring they have the right information to deliver quick and accurate responses. The Assistant understands the customer's issue and suggests the required solution so agents are well-prepared when they answer the call. AI Agent handles routine inquiries, allowing your team to focus on more complex tasks. AI Agent's responses are based on proven best practices from your past conversations. If you would like to start a conversation with our team and see the platform for a first-hand look, the door is always open, so feel free to drop by for a coffee at Ankersgade 12e, 1.tv in Aarhus C, Denmark.

Liveforce

Liveforce

liveforce.ai

Liveforce offers a comprehensive lead generation solution with a human touch, enhanced by AI. It identifies, interacts with, and converts website visitors, providing detailed contact information even for anonymous users. Its 24/7 service includes lead capture, qualification, appointment scheduling, and reputation management, driving customer growth and increasing online presence. With a pay-per-lead model, clients only pay for actual results, ensuring efficiency and effectiveness. It supports various industries, using advanced tools like free CRM software, mobile apps, and integration options to streamline processes and enhance business outcomes.

Palmate

Palmate

palmate.ai

Palmate, a leader in AI, is revolutionizing the service industry with AI-powered virtual assistants to enhance both customer experience and employee experience. Its mission is to eliminate mundane tasks, enabling the workforce to focus on innovation and strategic thinking, while also enriching interactions between businesses and their customers. By seamlessly integrating with existing systems, its virtual assistants provide a user-friendly experience that fosters operational excellence and boosts customer satisfaction. The automation of routine tasks empowers employees, freeing them to concentrate on delivering personalized and high-quality service to customers. At Palmate, it is committed to ethical AI practices, prioritizing data privacy and ensuring transparent operations. By cultivating human-machine collaboration, it redefines work possibilities, creating a harmonious synergy between technology and human experience. Its dedication to enhancing customer experience and employee experience shapes a brighter and more prosperous future for industries worldwide.

Oscar Chat

Oscar Chat

oscarchat.ai

Oscar Chat is a versatile platform designed to enhance marketing efforts and transform customer support directly from your website. With Oscar Chat, businesses can effortlessly convert visitors into leads using AI-powered support, customizable widgets, and multi-channel communication tools. Automate conversations with the power of AI, reducing support volumes and increasing customer satisfaction in minutes. The AI-powered chatbot can also assist with selling options seamlessly. It is based on Chat GPT 4.0, Chat GPT 3.5 Turbo, Mistral 7B (free), and Gemini Pro. With a single widget housing an AI chatbot, popup builder, and messaging button, Oscar Chat streamlines your website's performance.

LetzChat

LetzChat

letzchat.com

The ability to communicate in multiple languages across all organizations is becoming an absolute necessity in today’s increasingly global community. LetzChat was formed to eliminate the language barrier, specializing in real-time language translation products. It supports 104 languages and seamlessly enables multilingual SMS text communication, chat, website content translation, and more—all in real-time!

VOZIQ

VOZIQ

voziq.ai

VOZIQ AI offers cloud-based machine learning and big data analytics solutions to quickly uncover breakthrough customer churn intelligence from millions of customer interactions and historical records. VOZIQ AI offers a unique synergy of technology, built-in intelligence operationalization, and on-demand professional support, that guarantees consistent and demonstrable customer retention gains. VOZIQ Leverages the combined power of machine learning, advanced text analytics, and a cloud-based plug’n’play solution, to identify and retain your high-risk and high-value customers. Many reputed companies are working with VOZIQ to achieve specific business objectives like improving customer experience, boost retention rates, reducing the cost to serve, increasing sales & marketing effectiveness, reducing customer churn, and boost revenue.

Uniphore

Uniphore

uniphore.com

Uniphore is a leading B2B AI-native company with decades of proven success. Engineered for scalability and tailored for enterprise needs, we drive AI transformation that delivers real business impact across multiple industries and the largest global deployments. Our multimodal AI and data platform is at the heart of this transformation, enabling businesses to swiftly deploy AI agents. With our AI Engine Room, organizations can harness their data and create scalable, domain-specific AI models to democratize enterprise knowledge—all while ensuring security, sovereignty, and rapid value delivery. Today, Uniphore’s technology empowers over 750,000 end-users across 1,600 enterprises in 20 countries. Discover the unmatched capabilities of Uniphore—because there’s no AI like it™.

SPEEQO

SPEEQO

speeqo.com

SPEEQO Voice AI provides unprecedented insights into users and their experiences using speech analysis and emotion recognition technology.

Snowfly

Snowfly

snowfly.com

Snowfly is a leading gamification-based incentive, retention, and analytics company founded in 1999. They specialize in creating a customized approach for each client to ensure you are benefiting from the best employee engagement for your organization using a unique gamification, variable-interval, positive reinforcement, reward and recognition system. Using analytics to provide actionable steps towards individual and organizational improvement through focused recognition and incentives, Snowfly delivers custom, unique, and measurable results to their clients. For their Contact Center clients, they are also able to provide comprehensive cutting-edge Speech Analytics services as well including scorecard capabilities and an entire content library of topics and easily deployed preset business goals.

Ressolve

Ressolve

ressolve.com

Ressolve is a conversational analytics platform based on artificial intelligence (AI), focused on gathering, analyzing, and extracting valuable information from spoken or written interactions between a brand and its audience. The main goal is to enhance the touchpoints or service of companies to make decisions in order to improve the customer experience (CX). Rescuing the true voice of the customer.

ReflexAI

ReflexAI

reflexai.com

ReflexAI equips human support and contact centers with scalable AI tools that deliver advanced roleplay simulations and intelligent quality assurance, driving better outcomes for every human interaction. ReflexAI brings the best in machine learning and natural language processing to mission-driven, people-centric organizations via innovative tools that transform how they train, develop, and empower their frontline teams.

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