Orlo
orlo.tech
With a whole load of channels to toggle between and the public always watching, delivering customer service and comms that knocks your citizens’ socks off is no easy feat! Orlo empowers you to manage your digital conversations from one platform, so you can focus on what really matters – driving engagement, improving experience and managing reputation. Trusted by over 100 of the nations councils, three quarters of UK policing and many more of public sector organisations around the country, we’re proud to be born and bred in blighty, with all of our servers held on British soil too! Easy to implement, secure and scalable solutions powered by AI-led technology? Say hello to Orlo and start building communities through brilliant conversations!
Quid
quid.com
Quid stands at the forefront of AI-driven consumer and market intelligence. Quid's generative AI provides organizations with an unparalleled, holistic insight into customer context. Beyond just capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Trusted by the world’s largest companies, including Ogilvy, T-Mobile, Lufthansa, and Walmart, Quid is the go-to partner for an in-depth understanding of customer and market dynamics.
Mentionlytics
mentionlytics.com
Mentionlytics is an all-in-one Intelligent Social Media Monitoring Platform. It enables you to track mentions for your brand, your product, or your competitors on the entire web (News sites, forums, blogs, and ANY other website) and many Social Media Channels, like TikTok, Twitter, Instagram, Facebook, Reddit, Google Reviews, Youtube, Linkedin, etc. It has AI-empowered features and gives unique and insightful data to its users, through an extremely easy-to-use and straightforward dashboard. The quality and quantity of data is what makes Mentionlytics one of the most powerful tools in the market, counting thousands of satisfied customers all over the world.
Creatosaurus
creatosaurus.io
Creatosaurus is an all-in-one creative and marketing platform designed to streamline the workflow and enable scalable marketing strategies for marketing teams. It offers a comprehensive set of features that span from curation and collaboration to creation, distribution, analytics, and apps. One of the notable features of Creatosaurus is its AI content writer, which allows users to generate marketing copies at scale in a matter of minutes. It also provides an easy-to-use design editor for creating beautiful graphics, with drag and drop functionality and access to free stock images and templates. The platform includes a hashtag manager that helps users find and manage hashtags to optimize their social media workflow, as well as a quote finder that allows users to search and save quotes for later use. It also offers the ability to schedule social media posts across different platforms. Creatosaurus is built for companies with distributed teams and global creative individuals, providing a centralized workspace for creators and marketers. It aims to combine productivity and creativity by offering a range of tools and features in one place, enabling efficient collaboration and improving the overall storytelling process. The platform is supported by deep integrations with other popular apps, allowing users to connect their favorite tools and stay on top of their work. It is designed to be user-friendly, offering a transparent and simple experience for every team member. Creatosaurus is used by influencers, creators, publishers, startups, and brands worldwide as a powerful tool in their marketing strategies. It aims to provide a complete solution for all creative and marketing needs, allowing users to focus on telling impactful stories while the platform takes care of everything else.
SocialWeaver
socialweaver.com
SocialWeaver makes it easy to schedule never-ending content, increase engagement, and listen to customers’ impressions of you and your competitors.
Arena Calibrate
calibrate.thearena.ai
Arena Calibrate provides comprehensive cross-platform reporting software paired with expert white-glove data & Business Intelligence support. We help businesses, marketing teams, and agencies reach the full insight potential of their Advertising, Sales, Email, CRM, Web, and Analytics data. The solution provides enterprise-level ETL data integration, scalable data warehousing, and business-aligned data visualization designed to accommodate any business or client data scenario and internal/external reporting configuration. Our partners get peace of mind with dedicated account managers and on-demand BI configuration experts that operate as a partnered analytics extension of their team. Simply put, we ensure your ideal reporting vision is constantly achieved. Arena Calibrate is trusted by brands and agencies, including Amex, Gentle Dental, National Golf Foundation, Proud Moments ABA, RFPIO, Entrust, Hyster-Yale, Airgap, and Fourth. Learn more about Arena Calibrate below: - Comprehensive full-stack BI software provides one source of reporting truth across Online & Offline Advertising, Email Marketing, Website Analytics, Demand Gen, e-Commerce, CRM/Sales, and other data areas. - Scalable data warehousing for your business or clients. - 40+ plug & play connectors + automated data pipelines. - Seamlessly integrates offline or other data that doesn't have a connector available. - Advanced cross-platform data blending & alignment, with valuable data cleansing & hygiene support to ensure reporting accuracy. - Allows you to quickly understand the overall health of your marketing funnel and drive impact on lead generation, MQLs, SQLs, CAC, and ROAS. - Budget-friendly account managers and on-demand BI configuration experts that operate as a partnered BI extension to your team or agency. Visit website: https://www.calibrate.thearena.ai
BrilliantDirectories
brilliantdirectories.com
Brilliant Directories is a complete turn-key platform for launching membership websites, managing members, selling subscriptions, publishing content, and more.
Deskpro
deskpro.com
Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside a self-service knowledge base. You can also use analytics and reporting tools that allow businesses to monitor performance and make data-driven decisions. Deskpro is designed to improve communication between businesses and end-users to deliver a superior customer service experience. Join thousands of companies who choose to transform their support, including Sony, Apple, Microsoft, Vodafone, Aon, Intel, P&G, Airbus, and more.
Marsello
marsello.com
Marsello is your complete marketing solution that has everything you need to build profitable customer relationships. Loyalty, email, SMS, marketing automation, social scheduling, reviews, customer feedback and more. Connect your POS and eCommerce data to track sales against marketing efforts, all in one dashboard.
SproutLoud
sproutloud.com
SproutLoud, the leading distributed marketing platform, helps brand-to-local teams effectively market and sell through channel partners, locations and frontline employees. SproutLoud's AI-infused platform combines digital asset management, channel incentives, co-op marketing funds, and last-mile marketing fulfillment to make it easy to collaboratively deploy localized, compliant content through traditional, digital and social media tactics. SproutLoud is the only platform purposefully built for multi-tier distribution industries, enabling brands to influence the actions of the parties who are closest to servicing the consumer. SproutLoud’s software improves speed to market, brand compliance, and regulatory compliance with scale across hundreds or thousands of local users. With SproutLoud, clients have the advantage of responding rapidly to local market conditions with data-driven decisions.
HelloWoofy
hellowoofy.com
Small businesses, communicate across various mediums in one single post with AI powered wording and emoji suggestions.
Stonly
stonly.com
Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.
DialShree
webrtc.elisiontec.com
DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. DialShree's VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government
Trring Me
trringme.com
Trring Me is a WhatsApp for Business API Solution which enables businesses to chat with their customers over whatsapp in the same way they chat with their friends and family - with fast, simple, and secure messaging. Enterprises of all sizes can use their current customer engagement platforms to integrate with WhatsApp through the API and reply to their customers promptly with messages, notifications, shipping confirmations, appointment reminders, event tickets and promotions.
SYDLE ONE
sydle.com
SYDLE ONE is an all-in-one corporate digital platform that provides several solutions in one place, allowing you to keep up with the digital transformation. The platform provides you with native and seamlessly integrated solutions, flexible architecture to connect other corporate systems and applications, and many extra resources to enrich your users’ experience. Take a look at a few SYDLE ONE solutions available in different plans: * BPM: business process automation and workflows. * ECM: centralized data and complete content and document management. * Analytics: real-time business indicators. * CRM: 360-degree customer relationship management. * Service Desk: complete management of your tickets and customer service. * Service Portal: next-level self-service and relationship portals. * SYBOX: solutions for shared services, such as HR, procurement, finance, and more. * E-commerce: an online sales platform with integrated front-end and back-end. * Billing: billing management, with pricing, invoicing, collecting, and more.
SuperDesk
superdesk.ai
SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more. SuperDesk is meticulously designed to cater to the dynamic needs of businesses across the spectrum, from burgeoning startups to established global enterprises. SuperDesk platform’s scalability is central to its architecture, enabling personalized automation solutions that evolve with your business. Discover how SuperDesk can elevate your operational efficiency by exploring its tailored solutions across various industries and organizational sizes.
ChatbotGen
chatbotgen.com
ChatbotGen is a versatile business tool that creates customizable chatbots. It seamlessly integrates on platforms like WhatsApp and Telegram, offering features such as personalized replies, lead collection, document uploading for training, and team collaboration for efficient bot optimization without coding.
Knowmax
km.knowmax.ai
Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort. With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens. Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you.
ThriveDesk
thrivedesk.com
Customer service software for people who care, from people who care. With ThriveDesk, effortlessly manage all your customer support requests in a single place so you can focus on driving business growth.
Messenger Bot
messengerbot.app
Messenger Bot is a multichannel marketing platform that combines eCommerce, email, social, and chat into one easy-to-use dashboard. Discover just how easy it is to revolutionize your customer's journey online. Start getting more leads and sales 24/7 with Messenger Bot.
Ocelot
ocelotbot.com
Ocelot is the trusted partner for AI-driven communications in higher ed. We collaborate with hundreds of public and private institutions across the U.S. to enhance student experiences by acting as the central link between campus systems and student engagement channels. Ocelot’s on-demand and multi-channel platform is purpose-built for higher ed, underpinned by an unrivaled, domain-specific knowledge base, flexible campus-wide integration, and advanced AI. We help schools unlock existing siloed data to provide more personalized and integrated student experiences that drive enrollment and boost student success.
Plazbot
plazbot.com
Plazbot is the most complete platform on the market for customer service. Our platform has technology that integrates all service channels such as Whatsapp, Messenger, Instagram, Telegram, Webchat, SMS, Vozip Calls, Mercadolibre, CRM, shared mailboxes and everything integrated with chatbots with artificial intelligence, Whatsapp Marketing and chatgpt. We work with a platform aimed at clients, with human intervention, bot training, integration with Mailchimp and Whatsapp API. Integration with Facebook Messenger. Not only are we an omnichannel platform, but we are a customer service, marketing and sales platform.
GPTconnect
gptconnect.ai
Welcome to GPT Connect, the one-stop solution for businesses and individuals seeking to harness the power of cutting-edge AI technology for their content generation, customer support, and automation needs. Our company leverages the capabilities of OpenAI's GPT-4, the latest and most advanced natural language processing model, to provide our clients with the competitive edge they need to thrive in today's rapidly evolving digital landscape.
Bevatel
bevatel.com
The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. During the following paragraphs, we will learn in detail about the best call center system and why Bevatel is the best call center solutions and services company, let's go.
Bot9
bot9.ai
Create your own AI-powered assistant that's not just smart, but also uniquely yours!
Jekka.ai
jekka.ai
Jekka is an AI-powered chatbot that operates 24/7, speaking like a real human. It swiftly handles customer inquiries, guides purchases, and enhances conversions. Equipped with built-in logic and ticketing systems, Jekka can seamlessly escalate to human assistance when necessary. By leveraging your content, it delivers accurate and prompt responses while avoiding misinformation. With support for over 175 languages, Jekka empowers e-commerce sellers to boost sales and ensure customer satisfaction.
Web2Chat
web2chat.ai
Web2Chat is a dynamic AI-powered chatbot platform aimed at transforming the way businesses handle their customer support operations. Its key features include: 1. AI-Powered Responses: Web2Chat utilizes machine learning algorithms to learn from your website content, documents, or exported Notion files, generating precise and instant responses to user queries. 2. Seamless User Interaction: The platform hosts an organized inbox where administrators or customer executives can monitor all bot-user conversations. It includes features like user blocking for those misusing the bot and a "Mark all read" button to manage user messages effortlessly. 3. Multi-Source Bot Training: Web2Chat offers the flexibility to train the bot using various sources, including domains, Intercom, Gitbook, Zendesk articles, and files (PDF, txt, CSV, Markdown). It opens doors for the bot to have an extensive knowledge base. 4. Multiple Bots and Pages Management: The platform allows you to manage multiple bots, each assigned to different pages or websites. Each bot can be individually trained using different sources. 5. Free Plan Access: Web2Chat provides a free plan after registration, offering users an opportunity to explore the platform's potential before opting for a paid plan. 6. Status Indicators and Read Receipts: In non-bot sessions, status indicators and read receipts help understand user interaction better. It shows if the user is online and whether the user has read the executive's messages. Web2Chat's robust features aim to significantly enhance your customer service experience, ensuring timely, accurate, and efficient responses to your customers' queries.
GPT-Trainer
gpt-trainer.com
GPT-Trainer is an AI-powered customer engagement platform designed to improve customer service efficiency and personalization. It offers 24/7 availability, rapid response to inquiries, and significant cost savings by reducing the need for human customer service representatives. The platform supports a range of features including automated support, lead collection, meeting scheduling, and advanced analytics. GPT-Trainer is trusted by over 25,000 businesses and integrates seamlessly with various CRMs and messaging channels.
OnCustomer
oncustomer.asia
OnCustomer is the leading omnichannel communication platform in Vietnam. OnCustomer is more than a live chat tool. It is a platform where corporates connect with their customers using personalized content and extensive communication channels. OnCustomer is conducive to increasing real-time conversion rate, fostering revenue growth, and improving customer retention and loyalty.
NovoChat
novochat.co
NovoChat is an omni-channel chat platform that allows businesses to communicate with customers via WhatsApp, Telegram, Messenger and LINE.
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