Page 7 - Top Hatch Alternatives

Capacity

capacity.com

Every company has customers and employees who need support. As demands rise, so do the tickets, emails, and phone calls that need attention—creating a repetitive, expensive, and painful support process that leaves customers waiting and teams overwhelmed. Capacity is a support automation platform that uses practical and generative AI to deflect tickets, emails, and phone calls—so your team can do their best work. We offer solutions for self-service, agent assist, and campaigns & workflows to over 2,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from Cereproc, Denim Social, Envision, Linc, Lucy, LumenVox, SmartAction, and Textel. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis.

Stacktape

stacktape.com

Stacktape is a DevOps-free cloud development framework. It works on top of AWS and integrates other popular cloud service providers (such as MongoDb Atlas). It allows every (even junior) developer to develop, deploy and run production-grade applications. It automates infrastructure management, source code packaging, deployments, and much more. Unlike other solutions, Stacktape is powerful (like AWS CloudFormation or Terraform) and easy-to-use (like Heroku or Firebase) at the same time. Among other benefits, it removes the need for dedicated DevOps/Cloud experts and makes developers more productive.

Callbell

callbell.eu

Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram.

Textla

textla.com

Textla is a no-code SMS messaging platform for SMBs and low-tech teams, enabling businesses to reach their customers via text messages. Schedule SMS campaigns, set up keyword opt-ins, communicate 1:1 via an SMS inbox, track analytics, and view deliverability with the simplest and most affordable SMS and messaging tool in the world.

Brainboard

brainboard.co

Brainboard is an AI driven platform to visually design and manage cloud infrastructure, collaboratively. It's the only solution that automatically generates IaC code for any cloud provider, with an embedded CI/CD.

Signpost

signpost.com

Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.

Back4App

back4app.com

Back4app is a low-code backend to build modern apps. It accelerates backend development, improves development productivity, reduces time to market, and scales applications without managing infrastructure.

Ringy

ringy.com

The CRM built on what matters most – communication! Conversations drive sales. Ringy handles them for you. Turn calls into customers with an automated sales team in your back pocket. Ringy is a complete CRM designed to support your team, enhance performance, and bridge the gap between lead nurture and deal closure. With Ringy, growing businesses get state-of-the-art CRM features at a competitive price.

Beetexting

beetexting.com

Beetexting is a full-service business texting app for sales and service teams to send text messages to their customers. Your team works hard every day to provide excellent service to their customers and attract prospects. Communication is difficult enough without the hassle of emailing back and forth and leaving voicemail after voicemail. Texting gives your team the extra tools they need to build better relationships with their customers and prospects. Integrate with your CRM, Calendly, RingCentral accounts and more.

Morph.ai

morph.ai

WhatsApp Chatbot & Business Solutions Morph.ai is a platform that on-boards businesses on WhatsApp and lets them create chat-flows for complex use cases. The platform can be leveraged to create WhatsApp chatbots for lead generation, customer support, e-commerce orders, booking of service, nurturing leads, sending notification and more Full description * Morph.ai is a cloud-based marketing automation solution that helps small to large businesses deliver personalized customer experience via WhatsApp chatbots. The platform's capabilities begin from on-boarding clients on WhatsApp Business API. Features of the platform include a chat flow builder, AI-based bots, multiple channels, lead nurturing, web and messenger marketing, CRM synchronization, analytics and more. Plus, it offers various tools for users to manage multiple marketing campaigns, website widgets, A/B tests, lead lifecycle, and automated follow-ups via the LiveChat plugin. Morph.ai features a chat flow builder that helps users define conversation direction, data properties, branching, modular blocks, user inputs, Rest API, email and SMS communication, templates and CRM synchronization. The solution includes chat marketing that helps manage fake leads, queries, topic subscriptions, and content integrations. Morph.ai can be integrated with popular SaaS solutions such as Hubspot, Pipedrive, Salesforce, Zoho and more.

Ori

ori.co

Train and infer AI at scale economically. Pay-as-you-go, on-demand GPU instances. Reserve thousands of dedicated GPU pods in the cloud. NVIDIA® H100 and A100 Tensor Core GPUs.

Octopush

octopush.com

Octopush | SMS sending platform: The quick and easy solution to send A2P messages worldwide in seconds. Octopush offers easy to use SMS sending solutions at the cutting edge of technology, adapted to all types of public. Octopush can address the challenges of SMS messaging for everyone, from SMEs to large groups, from marketing departments to communication agencies and IT companies. OTP: One time password prebuilt system SMS 2.0: SMS with a dedicated landing page builder. Database Renting: to grow your audience and generate more leads. Voice SMS: for delivering vocal SMS. HLR Lookup: Validate a mobile line in real-time. Virtual Numbers: Mobile number rental for sending and receiving SMS. API for Devs: Send and track your SMS easily with the Octopush.

Endear

endearhq.com

Endear is the first retail Customer Relationship Management platform built for in-store associates to send and track personalized customer outreach. Endear connects with point-of-sale and other relevant apps to consolidate all of your customer info, notes, and purchase history into unified profiles with real-time reporting. Think of it as the little black book of client information, the tools to message them, and the analytics to track it - all in one easy-to-use app.

TextUs

textus.com

TextUs is the leading consumer engagement platform for recruiters and sellers that drives pipeline creation and improves conversion rates. Users love TextUs because it allows them to communicate more effectively with candidates, prospects and customers. Maximize job productivity by getting more responses faster, improving sales cycle conversion and candidate speed to market.

cloudplan

cloudplan.net

Simplify Workflows & Private Cloud. Fully integrated private cloud solution for data management, storage, workflows, document management and security. Runs in the cloud, on-premise, hybrid and multi-cloud environments!

LiveAgent

liveagent.com

LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 175+ help desk features and 200+ integrations. Start your free 1-month trial, no credit card required. 200+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Email templates -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter/Instagram/Slack integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. LiveAgent for Startups: Startup program is free for the first 6 months for startups that apply. This is an exclusive opportunity for startups to get access to the best customer support software in the market with no upfront costs. After the first 6 months, startups can continue using LiveAgent at a discounted rate.

Markate

markate.com

Markate.com: Powerful CRM, Job Management, and Marketing Automation tools for Home Services Providers The Markate app is ideal for every service business that looks for an affordable, mobile-ready, easy-to-use, end-to-end management solution. Learn how Markate helps your business. * Your Business, Your Way with Markate Markate partners with you, working together to achieve your business goals. * Streamline Your Operations for Efficiency Designed to reduce paperwork, automate processes, and free up your time. * Affordable, Flexible Solutions to Fit Your Needs Built to empower small businesses, helping them operate more efficiently while minimizing expenses. * Maximize Time, Resources, and Profits It’s here to simplify your operations so you can focus on what truly drives your business forward. * Keep Customers for Life Equipped with marketing tools designed to increase customer retention, which is a crucial aspect of your successful business.

Clerk Chat

clerk.chat

Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce.

Shape Software

setshape.com

Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape Software provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape today.

Kartra

home.kartra.com

Kartra is more than just a platform; it's a partner in your entrepreneurial journey, providing everything from high-converting landing pages and websites, to sophisticated email marketing solutions, membership sites, and beyond. Kartra platform is built to drive sales, offering a powerful all-in-one solution that simplifies digital marketing and sales processes, allowing you to focus on what you do best – creating and delivering value to your audience. * Create with Ease: Engage your audience with captivating websites, videos, and webinars. Offer transformative memberships or online courses and manage your schedule and billing through integrated tools. * Market with Precision: Expand your reach using advanced lead capture techniques, and nurture your leads with targeted campaigns and funnels. Communicate your offers effectively through email or SMS, and process payments through customizable checkouts. * Scale Your Vision: Utilize advanced tagging and behavioral-based messaging to refine your marketing strategies. Automate your growth and make informed decisions with in-depth analytics.

Platform.sh

platform.sh

Efficient, reliable, and secure. The Platform.sh Platform-as-a-Service (PaaS) removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers. Adopted and loved by 16,000+ developers, 7,000 customers, and proven over the last 8 years — Platform.sh provides out-of-the-box capabilities that serve as the launchpad for creative development teams’ out-of-the-box thinking. We provide 24x7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock. Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Bluecore

bluecore.com

Bluecore is a retail marketing platform that helps marketers turn data into revenue-generating campaigns, in minutes. With data built directly into campaign workflows alongside point-and-click predictive models, retail marketers can leave manual processes in the rearview and trigger any communication and automate the who, what, when, where of every email, mobile, site, and paid media message for each individual shopper. More than 400 brands trust Bluecore to rapidly increase customer retention and drive predictable revenue, including Express, Bass Pro Shops, Lenovo, Steve Madden, Alo Yoga, and Lulu & Georgia.

CloudJiffy

cloudjiffy.com

CloudJiffy is a high-performance, fully redundant, and auto-scalable Cloud Platform-as-a-Service (PaaS) that is designed for ease and efficiency. CloudJiffy is committed to making cloud computing simple and accessible for developers of all levels of expertise​. At its core, CloudJiffy enables the instant deployment of applications with just a few clicks. It supports a variety of runtimes, allowing developers to deploy Java, PHP, Ruby, Node.js, Go, Python, and Docker applications without needing to make any code changes. The platform also integrates with GIT, SVN, and other popular development tools, providing seamless and efficient deployment processes​. CloudJiffy stands out for its advanced automation and resource management capabilities. It automatically scales application containers both vertically and horizontally, ensuring optimal resource utilization and cost-efficiency. The platform operates on a pay-as-you-use pricing model, adjusting resources based on current load and eliminating the need for resource reservation or capacity planning. This approach allows users to pay only for the resources they consume, which can lead to significant cost savings. CloudJiffy claims that users can save up to 80% of their cloud costs by leveraging its automatic scaling feature​. In addition to its dynamic scaling, CloudJiffy offers a range of other advanced features. The platform's dashboard provides an intuitive application topology wizard, a deployment manager, access to log and config files, team collaboration functionality, and integration with CI/CD tools. Furthermore, CloudJiffy users can install popular applications such as WordPress, Gitlab, Kubernetes, Magento etc from the platform's marketplace with just one click​. CloudJiffy's services are available in the USA, India, and Germany, with plans for expansion to new locations in the future​. The platform prides itself on its security, reliability, and excellent customer service. It boasts a 99.99% uptime Service Level Agreement (SLA) and provides 24/7/365 world-class technical support.

httpsms

httpsms.com

Convert your Android phone into an SMS gateway. httpSMS is an open-source application that allows you to use your Android phone to send and receive SMS messages using a simple HTTP API.

Senter

senterhq.com

Senter is simple Review Management & SMS marketing software which connects to everyday applications. It's easy to set up, quick to integrate and simple to send powerful SMS marketing campaigns.

Clickatell

clickatell.com

Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. Global brands use Clickatell’s trusted Chat Commerce Platform to reduce costs while maximizing value and elevating customer experiences across all stages of the consumer lifecycle. Clickatell is headquartered in the Bay Area and has offices in Canada, South Africa and Nigeria. Learn more at www.clickatell.com.

MailUp

mailup.com

MailUp is a simple and scalable solution to create, automate and customize Email, SMS, and Messaging Apps marketing campaigns. Trusted by 10,000+ customers worldwide, it offers advanced automation features and best-of-breed technology for your marketing strategies. A complete solution for multichannel marketing needs: newsletters, transactional emails, subscription forms, landing pages, promotions, SMS, Messaging Apps (Facebook Messenger and Telegram), and much more! Try its drag & drop email builder, integrate your marketing stack, create automated multichannel workflows in a matter of seconds and monitor your campaign performances through in-depth reports. Italian by birth, international by vocation. Established in 2003, over the years MailUp has grown to become the market leader in Italy and to operate in over 50 countries, with 5 branches worldwide. Over 10,000 companies across the globe trust MailUp as a strategic partner for their Digital Marketing activities. MailUp offers the best infrastructure and international certifications to ensure maximum deliverability to your messages. Its powerful messaging platform is complemented by a range of tools to help your day-to-day marketing campaigns run smoothly. Its teams at the technology hubs in Cremona (Italy) and Silicon Valley are at the forefront of flexible, scalable, integrated software development.

SmatBot

smatbot.com

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) AI Chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc). Some of our capabilities include: * Generating leads, * Customer support, * Answering FAQs, * Live chat * Whatsapp Marketing & Promotional Messaging * OCR scanning, * Email & SMS OTP validation * Adwords tracking, * Intent mapping * Context Based Automation Best for : * D2C e-commerce, * Education * Logistics * Real estate * Hospitality * Healthcare * Fintech

ControlHippo

controlhippo.com

Introducing ControlHippo – the ultimate WhatsApp shared inbox, designed specifically to cater to the needs of sales and support teams. Its exceptional efficiency empowers your teams by providing uninterrupted access to WhatsApp numbers across multiple devices, leading to a complete transformation of communication dynamics. ControlHippo equips your sales and support personnel with an all-encompassing, real-time perspective of customer interactions, offering a 360-degree vantage point of all communications. This invaluable feature ensures effortless monitoring and swift responses to customer inquiries, eliminating any chances of miscommunication and unnecessary delays. Furthermore, ControlHippo's unparalleled flexibility seamlessly integrates with a variety of tools and applications, enhancing your customer support capabilities and optimizing overall team efficiency. Brace yourself for an entirely new echelon of productivity and elevated customer satisfaction with ControlHippo!

Pony Express HQ

getponyexpress.com

Sign up now, get 100 free text message credits from us 🎉 Businesses, organizations, and communities use Pony Express HQ to connect with customers and members via text messages. * Get a free dedicated US local phone number or a dedicated toll-free phone number * Share deals, updates, and info via SMS texting with large groups * Pony Express HQ was built for non-technical teams with no training required * Unlimited keywords, groups, and contacts * No training, no coding, and set-up required * No monthly fees 🙌 * Allow recipients to respond back privately * Free message forwarding to your personal phone * Send MMS picture messaging, video and pdf links * Forward incoming calls 📲 * Cross-posting to your Facebook and Twitter page * Collect opt-ins via web-widget *Credits don't expire * Rollover credits * Setup auto-responses