Oct8ne
oct8ne.com
Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT for a more humanized experienced with our chatbot.
Privy
privy.com
GROW YOUR EMAIL LIST Create beautiful displays with easy to use audience targeting and triggers designed to get people to join your list and buy from your store. REDUCE CART ABANDONMENT WITH TARGETED DISPLAYS Launch targeted pop ups and flyouts with exit intent and special discounts to close the sale before people go away. DRIVE REPEAT VISITS & SALES WITH AUTOMATED EMAILS Send abandoned cart emails, autoresponders, coupon reminders, and welcome series that drive people back to your site to learn more or make a purchase. TURN CONTACTS INTO SALES WITH NEWSLETTERS Use Privy's drag & drop email editor to build on-brand newsletters that turn your contacts into sales. INCREASE AVERAGE ORDER VALUE Launch a free shipping bar or cross-sell display to increase your average order value. SELL MORE WITH SMS MARKETING Automate your abandoned cart SMS campaigns, send broadcast messages and more with Privy Text.
Dixa
dixa.com
Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their preferred channel, and leaders the insights to continuously improve the service experience. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Dixa's dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what Dixa calls Customer Friendship. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia. Learn more by visiting dixa.com. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. Dixa does this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allow you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, Instagram, Twitter, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing. Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software. Built for inbound call centers, multichannel contact centers, and small businesses across the world, Dixa provides agents with the tools to deliver exceptional customer service resulting in stronger bonds between brands and customers.
Sobot
sobot.io
We offer contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.
iAdvize
iadvize.com
iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging throughout the customer journey. Providing a comprehensive solution for pre-sales and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement. Established in 2010, iAdvize has 230 employees located across Boston, Paris, Düsseldorf, and Nantes (HQ).
Atlas
atlas.so
Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: * Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. * Session Recording: A video is worth a thousand words. Let your customers show you rather than tell you with session recording. * Chatbot: Guide your customers through their journey by creating helpful and engaging chatbot workflows for any experience. * Help Center: Cut your workload in half by giving your customers answers to their most common questions through a self-serve help center. * Omnichannel: Chat, Email, SMS, Whatsapp, Slack: Talk to your customers where they already are from one simple, unified interface. * Reports: Track the quality of your customer support through easy to read charts sent directly to your inbox. * Keyboard First: Take any action and navigate throughout the app with just a few keystrokes.
ContactMonkey
contactmonkey.com
ContactMonkey is a powerful internal communications software that enables you to send timely updates to employees via your email client (Outlook and Gmail) or SMS. ContactMonkey is modernizing the way the world’s top organizations connect, communicate, and engage with their employees. In a rapidly changing world of work, our tool makes it easier for companies to engage remote, hybrid, and deskless workers—all through a single platform. We help internal communications teams to create, send, and track employee newsletters, SMS updates, and crisis communications with the goal of boosting employee engagement, and productivity. With ContactMonkey, you can send beautiful HTML email newsletters or crisis communications via SMS, gather employee feedback, and measure employee email analytics (open rates, click rates, read rates, eNPS) to understand what truly engages your employees. Learn more about ContactMonkey’s features here: https://www.contactmonkey.com/features/
Tarvent
tarvent.com
Tarvent is a marketing automation and email marketing solution built for fast growing small businesses with limited budgets. Our goal is to provide the enterprise-level features of some of our biggest competitors at a price everyone can afford. In most cases, there is never a need to charge thousands of dollars for these advanced features, but they just don't cost that much to actually work. Our pricing is set in a similar fashion. If you're new, use the
Arena
arena.im
Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, Arena Personas) leverage the most popular features from social media to quickly create deep engagement on any platform you manage. Over 20,000 customers trust Arena to bring their audiences together on the web, in apps, or at live events (or all three) to engage with content, community and commerce.
Pipl.ai
pipl.ai
Pipl.ai is a cold email automation tool that helps businesses improve their outbound communication. It provides a suite of features to make the process easier, faster and more effective. Connect unlimited inboxes, enjoy free warm-up for all your accounts, built-in email validation and data cleansing, AI-powered sequence and template writer, and much more. The tool also includes features such as email validation and list cleansing, custom personalization fields, automated GIF, IMG and video personalization, AI-copywriting assistant, and more. It helps businesses land new clients, increase their bottom-line, scale their outbound campaigns, secure industry partnerships, and find investors for their next funding round. All of these features are designed to help businesses save time, increase their efficiency, and improve their ROI.
ContactPigeon
contactpigeon.com
ContactPigeon is an award-winning omnichannel marketing automation platform that gives a solution to every retailer’s problem: How to send the right message, at the right time, with the right content to each visitor. It enables one-person-shops and enterprise retailers alike to benefit from the use of a Big Data platform, in order to easily create data-driven Automations and Personalized Campaigns that react to customer/visitor behaviors and catalog changes in seconds. That's why ContactPigeon helps customers by addressing three major goals towards growing their sales: • Enriched customer insights: Collecting customer behavior data and building an enriched unified view of customers • Improved customer engagements: Trigger automated and predictive messages at the right moment within a customer's journey for optimizing sales conversion and retention. • Multi-channel reach: Allow businesses to design engaging campaigns across a wide range of messaging channels (e.g. email, SMS, Viber, mobile, push notifications, website, Facebook, Google, postcards) within one platform.
webCRM
webcrm.com
Integrated business growth and customer management solutions. Increase revenue, nurture customer relationships & analyse performance with our award-winning CRM platform.
Knak Enterprise
knak.com
A scalable campaign creation platform for enterprise marketing teams. Knak Enterprise enables efficient collaboration across global, decentralized marketing teams, while maintaining brand control. Empower your people to create beautiful emails and landing pages in minutes, with no coding required.
Fyrebox
fyrebox.com
Make a Quiz for your Website. Create a quiz to generate leads, to teach your students or simply to entertain.
QuickMail
quickmail.io
QuickMail is a tool to automate your personal email outreach for sales and marketing. If you or your team are looking to build a predictable sales pipeline, reaching out to cold prospects by email in order to generate new leads, you'll love QuickMail. Whether you are in a meeting, on the phone, or even asleep, QuickMail will stay on top of your outreach, contacting the right number of prospects each day and following up with the ones who haven’t replied. That way, you and your team can focus on more important things, like moving engaged prospects further down the customer journey. With QuickMail, you get to send highly personalized emails straight from your inbox while enjoying the latest technology to maximize email deliverability.
Paperform
paperform.co
Paperform is a flexible online platform that helps small businesses and teams simplify work and get more done. It’s a single destination where they can make sales, take bookings, communicate with customers, and put manual processes on autopilot. The powerful editor is built from the ground-up for anyone to use, with nearly unlimited customization and advanced workflows baked in, so they can build the beautiful solutions they need, their way. From small projects to running entire companies, Paperform is the digital Swiss Army Knife powering thousands of businesses around the globe.
SurveyPlanet
surveyplanet.com
Surveyplanet is a survey solution that provides an easy-to-use interface for both making your surveys and exporting data. It is a free-to-use platform with additional Pro features available!
SurveyLab
surveylab.com
SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests and more. Surveys might be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools. We also provide access to one of the biggest online survey panels, with over 100 M panellists in 150 countries.
Totango
totango.com
Totango is customer success software businesses can't outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity, retention, and expansion. Prebuilt customer success programs that are embedded with industry best practices make it fast and easy to get started, customize to your business, and achieve critical business outcomes at each stage of the customer journey. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, and Aircall—use Totango to integrate customer data for a 360-degree view of customer health, collaboratively manage their customer portfolio, and engage proactively and intelligently with their customers.
UserVoice
uservoice.com
The ultimate tool for product discovery, UserVoice is platform designed to bridge the gap between product teams and their users. Offering a comprehensive feedback management system, UserVoice enables companies to collect, prioritize, and act upon user suggestions and insights. Through an intuitive interface, users can submit their thoughts, vote on existing ideas, and track the progress of suggestions, fostering transparency and trust between a brand and its clientele. Sophisticated analytics tools provide product teams with clear insights into what their customers truly desire, allowing them to make informed decisions and build products that resonate with their user base. UserVoice is not just about feedback; it's about building a better, more customer-centric product with the power of collective intelligence.
FreshMail
freshmail.com
FreshMail is an innovative email marketing system that makes it easy to create and send online campaigns. Its intuitive user interface lets you design and customize beautiful newsletters that get attention and results. It also provides powerful tools to automate much of your work and gather insights into the behavior of your customers. Open a free FreshMail account today and put the power of email marketing to work for you.
Froged
froged.com
Customer Engagement platform where you can build customers' meaningful relationships using the best tools to scale your business. One of the best Business Messenger, Knowledge Base, In-app Messages, Advanced automation, and more in a single platform.
Workbooks
workbooks.com
Workbooks CRM joins up your entire business, helping everyone work better, work together, and work in the right way with a single cloud-based system. Marketing can generate more high-quality leads, sales can close more deals, finance can invoice quickly and easily, and support can deliver exceptional service. With secure anytime, anywhere access across all devices and seamless integration with your current systems, Workbooks gives your teams a single 360-degree view of your customers that helps them focus on the right things and get the real-time insights they need to make decisions. Workbooks helps you put customers at the heart of your business and build lasting, profitable relationships that grow long-term revenue in a sustainable way.
pagealive
pagealive.com
Pagealive is a live video chat widget, empowering businesses to offer personalized, real-time support and engagement to their customers. Our mission is to transform the customer experience by providing a user-friendly live video chat solution that fosters meaningful connections and boosts conversion rates. This marketing and sales plan outlines our strategies to create awareness, drive demand, and increase sales of pagealive. Our approach involves targeted marketing campaigns, strategic partnerships, and a dedicated sales team to maximize our reach and impact.
Hyversa
hyversa.com
GooChat is a powerful customer support software that streamlines support and elevates the customer experience. With live chat, FAQ, Chatbot, and video tutorials all in one convenient platform, you can save time and resources while providing top-notch support. Suitable for businesses of all sizes and industries, GooChat is the perfect solution for improving customer satisfaction and driving business success.
W3rocks
w3rocks.com
W3rocks offers you a suite of products that you can use for your marketing in order to grow your company, find leads, send emails, create a chatbot, attract visitors to write reviews, prevent your site from fake emails, display social notification on your site and many more. A suite of marketing and lead generation products: package includes multiple lead generation tools that you can use to grow your company. Get more leads and customers: All tools are oriented to drive new leads and customers to your company to make it grow. Unlimited access to all products: Offer Unlimited access to all the software without any limit, do not pay anymore per lead. What’s included? Enrichment data software to find email of new leads: Find leads from a list of companies. You will be able to get leads from a list of companies or domains. The software is perfect for B2B companies, Sales and Growth Hackers. The best enrich software to find leads. Ideal for generating leads to prospect them by cold email. Find business emails and leads information. Export leads directly to Excel with business data. Email, phone & social media extractor from a list of websites: You can upload a list of domains and extracts emails, social media URLs, and usernames from Facebook, LinkedIn, Twitter, etc., and phone numbers on all pages of each website. A report is available to download as Excel once all the emails are extracted.
Xeno
getxeno.com
Xeno is an AI-powered CRM that enables large retailers & D2C brands to increase repeat sales by 11% by building an understanding of each individual customer & creating more relevant marketing campaigns across SMS, email, Whatsapp, Facebook & Instagram. 100’s of retailers like Levi's, Tommy Hilfiger, Forever New, Jack & Jones, Vero Moda, Forest Essentials, Kama Ayurveda, Taco Bell & Nando's use Xeno to increase their eCommerce & store sales.
Magnews
magnews.it
Magnews is the one-stop-shop solution for managing Customer Journey and improving Customer Value, from overall Strategy definition to single activities and campaign Execution, passing from Journey Design, in a continuous cycle of measurement and improvment. Magnews empowers marketing and sales teams to work together to acquire, convert, grow, engage and reactivate Customers and incrementing their value for the Brand.
Youengage
youengage.me
Create interactive experiences that convert. No-code. Build mobile-friendly quizzes, surveys, smart forms, calculators, live Q&A, interactive virtual events & many more. Combine synchronous and asynchronous methods of gathering feedback and user engagements.
Serviceform
serviceform.com
Serviceform – The only software your business needs for Sales, Support and Marketing Have website visitors but not converting them into customers? Let's change that! Serviceform helps businesses around the world to convert website visitors into revenue. This is done by combining lead generation tools, analytics to identify the behaviour of the website visitors and a CRM to provide a single solution for website conversion and customer management. Our vision is to be a globally leading company focused on pushing the boundaries of online lead generation and communication. We want to be the only software your business needs for Sales, Support and Marketing. Serviceform is a Finland-based SaaS company. We are committed to growing the best possible lead generation tools and analytics tools. We want to allow business owners to make educated decisions and grow their businesses predictably. About our technology, we provide an all-in-one software platform that helps companies simplify their sales, marketing, and customer support process. • The only 6 website conversion tools you'll need: Chatbot, Live chat, Dynamic form, Conversational landing page, Engagement chatbot, Popup, and Floating bar. • Management tools: Flex xRM, Ourly Meeting scheduler, Website analytics, and Cookie banner. • Communication tools: Social inbox, Email and SMS campaign builder.
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