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Chatlio is a live chat tool designed to facilitate seamless communication between website visitors and support agents. It integrates with Slack, allowing agents to manage conversations directly from within their Slack workspace. This integration enables multiple agents to participate in the same conversation, ensuring efficient collaboration and customer support.

Key features of Chatlio include customizable chat widgets, canned messages for quick responses, and action-based triggers to automate interactions. The app also provides real-time visitor information and analytics, helping agents assess their performance and improve customer engagement. Chatlio is specifically tailored for website-based live chat, making it a straightforward solution for businesses looking to enhance their website's customer interaction capabilities.

By leveraging Chatlio, businesses can streamline their customer support processes, enhance agent productivity, and improve overall customer satisfaction through timely and personalized interactions.

Chat with your website visitors directly from Slack. You don't need another chat client to talk to your customers. Simple one minute install. Visitors to your site then can instantly chat with you about pre-sales questions, support issues, etc. while you and your team respond directly from Slack without any additional tools to install or use.

Categories:

Business

Live Chat Software

Website: chatlio.com

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Chatlio

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