HeyDesk

HeyDesk 是一款客服 AI 系統，透過語音與視訊偵測情緒（如挫折、緊急、困惑），即時調整語氣，進行問答、預約與潛在客戶判別，支援全天候自動回應。

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HeyDesk™ is an AI helpdesk that actually understands how your customers feel. Using empathic AI, our agents detect frustration, urgency, and confusion in real-time from voice prosody and video face analysis—then adapt their tone automatically. Unlike robotic IVR menus, HeyDesk has natural conversations: answering FAQs, booking appointments, and qualifying leads 24/7. 5-minute setup. No coding. Describe your business, name your agents, pick their voices—done.

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