Capacity je platforma na automatizáciu zákazníckej podpory, ktorá pomocou AI znižuje počet tiketov, e‑mailov a hovorov a poskytuje samoobsluhu a asistenciu agentom.
Vylepšite vaše skúsenosti s desktopovou aplikáciou pre Capacity na WebCatalog Desktop pre Mac, Windows.
Spúšťajte aplikácie v oknách bez vyrušovania s mnohými vylepšeniami.
Spravujte a prepínajte medzi viacerými účtami a aplikáciami jednoducho bez prepínania prehliadačov.
Every company has customers and employees who need support. As demands rise, so do the tickets, emails, and phone calls that need attention—creating a repetitive, expensive, and painful support process that leaves customers waiting and teams overwhelmed.
Capacity is a support automation platform that uses practical and generative AI to deflect tickets, emails, and phone calls—so your team can do their best work. We offer solutions for self-service, agent assist, and campaigns & workflows to over 2,000 companies worldwide.
Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from Cereproc, Denim Social, Envision, Linc, Lucy, LumenVox, SmartAction, and Textel.
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis.
Upozornenie: WebCatalog nie je nijako prepojený, spojený, autorizovaný, schválený alebo oficiálne spojený s Capacity. Všetky názvy produktov, logá a značky sú majetkom svojich príslušných vlastníkov.
