NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower agents with One NovelVox Platform to assist customers across voice, email, chat, social & instant messaging channels.
NovelVox industry-optimized solutions are designed to complement leading contact CC technologies including Genesys, Cisco, Avaya, Amazon Connect, etc.
With over 14 years of customer service optimization experience, 300+ successful deployments across 20+ countries, and industry-optimized solutions for Banking, Healthcare, Insurance, Credit Unions, Government, Telecom, Retail, and more – NovelVox is redefining agent experience for top brands, globally.
Notă: WebCatalog nu este afiliat, asociat, autorizat, aprobat sau conectat oficial cu NovelVox. Toate numele de produse, siglele și mărcile sunt proprietatea deținătorilor respectivi.
