Fullview biedt naadloze, downloadvrije co-browsing voor klantenservice, met mogelijkheden om schermen te delen, sessies op te nemen en in real-time te troubleshooten.
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Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing.
Key Fullview benefits:
- Cut resolution time by leading customers directly on-screen with top-tier co-browsing
- Quickly identify bugs and issues by recording and analyzing user sessions
- Troubleshoot effortlessly with console logs, error data, and device details
- Leverage AI for insights like sentiment analysis and call summaries
Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets.
Trusted by fast-growing companies and Fortune 500s.
Other features:
- No-download co-browsing with chat, screen sharing, and annotation tools
- Schedule cobrowsing calls for later
- Inbound cobrowsing feature (users can request you start a session with them)
- Automatic detection of user frustration signals (like rage clicks)
- AI-generated transcripts and summaries
- Customizable privacy controls
Categorieën: BusinessSoftware voor het opnieuw afspelen van sessiesSoftware voor co-browsenOndersteuningssoftware op afstand
Disclaimer: WebCatalog is niet gelieerd aan, verbonden met, geautoriseerd door, onderschreven door of op enige wijze officieel verbonden met Fullview. Alle productnamen, logo's en merken zijn eigendom van hun respectieve eigenaren.
