Hear je platforma za analizu kontakata s korisnicima koja centralizira povratne informacije (pozivi, e‑mailovi, chat, ankete), analizira podatke i daje uvid, praćenje rizika i ocjenu agenata.
Poboljšajte svoje iskustvo s desktop aplikacijom za Hear na WebCatalog Desktop za Mac, Windows.
Pokrenite aplikacije u prozorima bez ometanja s brojnim poboljšanjima.
Jednostavno upravljajte i prebacujte se između više računa i aplikacija bez mijenjanja preglednika.
Hear Contact Center Intelligence Platform empowers businesses to effortlessly unlock the value of their conversation data.
With Hear, organizations can centralize customer feedback from calls, surveys, emails, chats, tickets, and more to gain a clear understanding of what their customers want, need, and expect from their products and services.
Hear consolidates all customer insights into one intuitive platform, leveraging AI to analyze data at scale and deliver actionable insights.
Key Features:
* Interactive Insights Chat
* Data Dashboard
* Advanced Reporting
* Risk & Alert Monitoring
* Compliance Tracking
* Agent Performance Evaluation
* Seamless API Integration
Hear integrates with any platform! Transform your customer experience and drive business growth with the power of Hear.
Odricanje odgovornosti: WebCatalog nije povezan, pridružen, ovlašten, odobren ili na bilo koji način službeno povezan s Hear. Sva imena proizvoda, logotipi i brendovi vlasništvo su njihovih odgovarajućih vlasnika.
