Page 19 - Top Zendesk Alternatives

StaffAny

staffany.com

At StaffAny, we help many of our favourite brick-and-mortar stores optimize their scheduling and HR administration through our integrated scheduling and time tracking SaaS with our mobile and web application. In addition to managing hourly workers, StaffAny tracks staff performance and automates end-of-month timesheet consolidations. Our job today is to connect the HR and Operations department internally within organizations. With StaffAny, businesses can better performance, cut operating costs, and make time to do what matters to them the most.

Workee

workee.net

Workee is a software that already helps 6,000 freelancers and professionals to manage their businesses online (like private teachers, tutors, coaches, designers, freelance writers, and many more). Workee creates a personal website with built-in booking, scheduling, and payments in less than 1 minute, allowing you to get booked and paid directly and autopilot work and client management out of the box. Workee helps freelancers who already have clients to work with them more effectively and scale business out of the box. According to our users, Workee saves 10 hours per week and thousands of dollars per month. Workee has two plans: Starter and Pro. Workee Starter plan is free without a monthly subscription and 0% transaction fees from Workee. It is designed for professionals who are just getting started and includes the following: Basic Templates for a personal website 1 Schedule for an availability 2 Time Slots for appointments 2 Workee Projects for one-time jobs and services 3 Invoices per month Workee Pro plan is available with a monthly subscription and 0% transaction fees from Workee. The pro plan is perfect for professionals and active users seeking advanced features and customization options. Here's why the Pro plan is a great fit: 1. Pro website templates. Enhance business branding with almost dozens of new professional templates and styles, custom colors, and branding. 2. Custom SEO. Get organic traffic and stand out with branding. Set up custom titles and descriptions for a personal Workee website. 3. Unlimited Schedules, Time Slots, Invoices, and Projects. 4. Professional Booking rules. Limit when you can get the next booking, add automatic breaks between calls, and limit the maximum number of sessions per day.

SocialSchedules

socialschedules.com

SocialSchedules is an award winning employee scheduling and time clock software for hourly employees. Product demo: https://youtu.be/3Q5p71_Dsis Build your work schedule in minutes, make changes to it easily and share it with your team in a click. Free iOS & Android apps mean you can edit & check the schedule on the go. Your employees always have the most updated version. Track time off, forecast sales for more cost effective schedules, integrate with your POS and find replacements fast. Features like group messaging, shift swapping & shift reminders make life easier. Track employee time and attendance without the hassle and easily export timesheet data to payroll. Employees can clock in from their phone or tablet onsite. Curb time theft and use GPS and photo clock ins ensure employees only clock in when and where they're scheduled to work. Stay compliant with local labor laws by tracking paid & unpaid breaks. Make sure employees take breaks and get notified if an employee misses their break.

ClickConnector

clickconnector.com

ClickConnector is your new favorite customer support platform, offering the perfect blend of ChatBot workflows, AI, and human support for an exceptional customer experience. Streamline your customer service operations, cut costs, and elevate your brand's customer experience with ClickConnector.

busybusy

busybusy.com

busybusy is the leading construction time tracking and job costing software. Leverage GPS to efficiently track field time, equipment, materials, and progress. Simplify payroll, manage employee schedules, and generate daily reports in one easy-to-use app. busybusy’s job site data is instantly available to your team, allowing you to see what’s happening anytime, anywhere. Voted #1 by employees for ease of use and reliability, join 75,000+ happy customers who’ve ditched outdated paper timesheets. The #1 Mobile Time Tracking and Job Costing App for Construction, and all industries with employees out in the field. Make GPS Time Tracking & scheduling a breeze with an easy-to-use, reliable app. Favorite features include GPS Time Tracking, Supervisor Time Tracking, Scheduling, Photos & Notes, Budgets, PTO, Safety Reports, Daily Project Reports, Work Accomplished, and more. We offer a 90-day money-back guarantee, no contract, & bill based on usage, ensuring great customer service!

BigChange

bigchange.com

BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back. Loved by office and field teams alike, our customers are achieving industry leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or a 100, we’re here to make a big difference to the way you work and to help your business grow stronger.

Workfeed

workfeed.io

Employers and managers use Workfeed to create schedules that strike the perfect balance between the needs of their workforce and the demands of their business. By doing so, they pave the way towards optimized labor costs, a best-in-class work environment, and outstanding business results. Bottom line, Workfeed's customers save up to 80% time and thousands of $, while increasing employee satisfaction, flexibility, and retention.

HReasily

hreasily.com

HReasily is a cloud-based HR solutions company that provides Software as a service (SaaS)

Ubeya

ubeya.com

Ubeya has developed a SaaS B2B platform that brings the tech revolution to the world of temporary jobs. It connects businesses that manage flexible workers, and allows them to manage, outsource, rate and pay their entire workforce. It bridges the gap between staffing firms, businesses and shift workers by automating and optimizing work processes, scheduling, communication, payroll and compliance. Ubeya unifies scattered communication channels, increases workers’ retention, and reduces no show rate, to reshape flexible work experience. Ubeya’s platform helps hundreds of businesses worldwide become more resilient and adaptive to change, resulting in growth, operational excellence and happy workforces.

ZoomShift

zoomshift.com

ZoomShift provides a simplified and cloud-based way to create and manage employee schedules. It allows you to manage employee availability, time off requests, overtime, and shift conflicts. It also lets you publish work schedules and send notifications to employees.

Chatmasters

chatmasters.io

Chatmasters is an AI-powered chatbot service that provides automated customer support and sales assistants to businesses. The chatbots are designed to understand products, services, and common customer questions in order to provide quick and accurate responses.

ChatForm

chatform.com

The revolutionary AI customer support platform that resolves tickets with human reasoning and empathy tailored specifically for the online gaming market. Breathing Life into Forms. Chat Your Way Through Forms with ChatForm. Transform the way you ask - Revolutionize your form experience with our AI-powered ChatForm solution.

CezanneHR

cezannehr.com

Headquartered in the UK and trusted by thousands of HR professionals worldwide, Cezanne HR is the modern, all-in-one HR system for mid-sized organisations with 100 - 3000 employees. Packed full of smart time-saving features, Cezanne HR has everything needed to better manage, engage, connect and support employees, wherever they are. Cezanne HR covers the complete employee life-cycle, from recruitment and onboarding, through core HR and absence and timesheet management to performance, employee recognition and career & succession planning. Alongside integrations third party payroll systems, Cezanne HR offers a smart managed payroll service to UK organisation.

TeamSense

teamsense.com

TeamSense is a text-based attendance management and mass communication platform purpose built for front-line workers in manufacturing, construction, warehousing, and logistics. -Reduce No-Call No-Shows by up to 70% by removing the anxiety from the process -Reduce Absenteeism by up to 20% by showing employee their points and attendance history before they report an absence. -Translations in 29 languages and counting!

Sloneek

sloneek.com

Sloneek is a modern HR system that contains everything you need to manage the entire journey of your employees. Try it for 14 days for free!

Knowmax

km.knowmax.ai

Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort. With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens. Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you.

Zelos Team Management

getzelos.com

The most easy-to-use team management app with simple scheduling, tasks and chats. Perfect for self-scheduling deskless workforce, volunteers or freelancers - on desktop and mobile! - Simple schedules - Task dispatch and tracking - Live chat - Internal wiki - Gamification Zelos is super simple for members to use, still powerful for administrators.

Inbenta

inbenta.com

Inbenta is a conversational AI platform that helps companies improve customer experience and reduce costs through intelligent automation. Use Cases: Customer Service, IT Helpdesk, Marketing & Sales, HR, Digital Transformation. Products: Chatbot, Search, Benti (case management/ticketing), Knowledge, Digital Instructor (interactive product demos). Technology: Proprietary AI, AI Platform, Generative AI Integration. Competitive Advantage: Inbenta's conversational AI has been trained on billions of customer interactions over a decade, across industries, making it proven to improve customer experience. Customers & Industries: Inbenta serves over 1,000 companies globally across industries like banking, travel, government, e-commerce, technology, healthcare, insurance, utilities, and telecommunications.

EmbedAI

thesamur.ai

EmbedAI is a platform that enables users to create AI chatbots powered by ChatGPT using their data. A Chatbase alternative.

Blits

blits.ai

Blits.ai is the AI Ecosystem which combines the AI power of Google, Microsoft, OpenAI, IBM, Rasa, Wit, Amazon, Stanford, and many others in one platform. Build, train and deploy chatbots and voicebots with: - Generative AI models (GenAI) - Retrieval Augmented Generation (RAG) - Gain control by adding Conversational AI flows to GenAI Choose from a multitude of Large Language Models (LLM's) to train your bots. At scale, for any type of use-case. Focus on building a bot with the perfect tone of voice for your audience, and switch / optimize the underlaying AI Technology later. Always stay ahead of the competition with 'Blits Automate', giving your bots the latest combination of AI tech that fits your use-case automatically. Reuse templates between bots, creating multi language/country/brand interactive communication on your existing channels (WhatsApp, Slack, Twilio, Web, Salesforce, etc.) Connect backends to build smart bots (Automation Anywhere, SAP, ServiceNow, UIPath, SQL databases, APIs, etc).

AINIRO.IO

ainiro.io

AINIRO.IO is a platform that allows you to create a custom AI chatbot based on the ChatGPT language model. Some key features and capabilities include: * The chatbots are powered by OpenAI's technology, providing the same high-quality conversational abilities as ChatGPT. * The platform can automatically scrape your website to create a custom chatbot tailored to your content and data. * You can integrate the chatbot into your website, ecommerce platforms like Shopify, CRM systems, and more. * The chatbots can display images, collect leads and user data, and provide real-time information by connecting to the internet or your own data sources. * Key benefits include increased sales and conversions, reduced customer service costs, and improved productivity. * Pricing starts at $49 per month for a custom AI chatbot. * The platform provides a free trial so you can test out the capabilities for yourself. AINIRO.IO seems to offer a turnkey solution for adding a powerful AI chatbot to your website or business, leveraging the latest language model technology. The focus is on providing a seamless, customizable, and integrated conversational AI assistant.

Omnie AI

omnie.ai

Omnie AI is a multi-channel, cross-team AI assistant platform that helps businesses across various industries. Some key features and offerings include: * Connects information from websites, documents, and live systems to provide a personalized AI assistant * Allows the AI assistant to quickly retrieve information, generate content, and coach teams * Enables creating individual threads and workflows for client accounts, teams, or projects, linking documents, apps, and communication channels * Offers personalization options to set the right level of individuality and proactivity for recommendations * Allows bookmarking content, searching chat history, and sharing chats with the team * Provides industry-specific AI solutions for real estate, recruitment, e-commerce, charities, marketing, education, hospitality, finance, and healthcare The platform aims to develop AI solutions that can understand human preferences and perform tasks autonomously. The roadmap includes: * Allowing conversational information retrieval and content creation * Connecting external apps to make real-time recommendations * Enabling the AI to communicate with humans and machines, update records, and create reports with minimal supervision Omnie AI is a brand of Intreface Ltd. The website lists the company's US, UK, and Hong Kong office locations and contact information.

NotBot

notbot.in

Not-Bot is a complete WhatsApp Automation, Marketing, and Chatbot building platform. It is a bot that can automate almost all the things that we do on the internet, from placing an appointment to buying groceries and paying for those, all these and a lot more can be automated using NOT-BOT on WHATSAPP. Not-Bot can work as an IVR on your WhatsApp or it can act like a real human when integrated with AI. Not-Bot can be integrated with any database, any website, or any app. If something works using the internet, Not-Bot can be connected to it and merge into the process flow as if the whole system was built around the bot. Features that can be automated using Not-Bot : 1. Book an appointment 2. Track appointment 3. Payments 4. Feedback/query/complaint 5. Place orders 6. Track the status of orders 7. Cancel orders 8. Quizzes 9. Surveys 10. OTP 11. Transaction alerts 12. Reminders 13. Get/send photo portfolios, menus, etc. 14. Get/send product videos 15. Get/send customer Geo-location 16. Get/send medical reports, report cards, and other files. 17. Live chat & Support Businesses/institutes where it can be used: Everywhere Medical Institutions (Hospital, Medical camps, Pharmacy, Labs, Clinics, etc.) Educational institutions (Schools, Colleges, Universities, Websites, Apps, etc.) Real estate (Selling, Renting, etc.) E-commerce Cloud kitchen Courier services Hyperlocal delivery/businesses Govt. Offices, etc. Fintech (Banks, NBFC, Micro Loan apps, etc.)

Webio

webio.com

Webio is an AI-powered platform for customer engagement, specifically focused on debt collection and debt management. Some key details about Webio's offerings: +> Conversational AI: * Webio uses conversational AI and chatbots to automate and blend customer conversations across various digital channels. * Their Propensity Guidance technology can predict customer states and design personalized journeys to improve engagement. +> Debt Collection and Payments: * Webio specializes in credit, collections, and payment messaging, helping enterprises engage positively with customers across the debt cycle. * They aim to improve liquidity by making difficult conversations easier through AI-assisted communications. +> Customer Engagement Platform: * Webio provides an end-to-end customer engagement platform that connects enterprises with their customers through the channels they use. * It includes features like on-demand messaging, real-time data integration, and simple API-based integrations. +> Success Metrics: * Webio claims to have achieved significant improvements for its clients, including 52% uplift in payment arrangements, 34% increase in promises-to-pay, and 75% automation of conversations. +> Security and Compliance: * Webio is ISO 27001 certified, demonstrating its commitment to information security and data protection. * It operates on the AWS cloud, providing a secure and resilient environment for customer engagement. Webio appears to be a specialized customer engagement platform that leverages conversational AI and automation to help enterprises, particularly in the debt collection and management domain, improve their customer interactions and drive better financial outcomes.

IntelliTicks

intelliticks.com

IntelliTicks engages your visitors using intelligent conversations and connects the hot prospects with your best reps in Real Time. With IntelliTicks you get: 1. 24x7 AI-Powered sales assistant. 2. Enriched lead insights in real-time. 3. Targeted attention to hot prospects.

VoiceGenie

voicegenie.ai

VoiceGenie.ai is a voice-based customer service and sales automation tool for revenue acceleration and improved customer experience. Breaking the global language barriers, voice bots powered by VoiceGenie speak 100+ languages and deliver humanized voice interactions every single time. Unlike the traditional IVRs & rule-based voice bots, VoiceGenie focuses on positive outcomes, delivering intelligent goal-driven conversations, converting prospects to leads and leads to loyal customers. Its generative capabilities and emotional intelligence helps it understand customer sentiments and respond with empathy everytime. It also handles precise human commands like adjusting pitch, volume, or repeating sentences whenever the customer asks for it. Via voice cloning, it also lets you choose the voice in which you want your voice assistant to talk to your customers. VoiceGenie deploys across Android, iOS, Web, PSTN, and VoIP seamlessly. It safeguards data and takes customer privacy seriously. With its full-fledged customer service, enhanced lead qualification, smoother onboarding process, and scalability, VoiceGenie is suitable for businesses looking to strengthen their operations, boost their revenue, and build lasting customer relationships.

QuickBlox

quickblox.com

QuickBlox is a leading provider of real-time communication APIs and SDKs that enable developers to easily add chat, voice, and video features to their applications. The platform offers a comprehensive suite of tools and services to help businesses and developers build high-quality communication experiences within their apps and websites. Some key highlights of the QuickBlox platform include: * Chat API and Feature-Rich SDKs: QuickBlox provides cross-platform SDKs for iOS, Android, JavaScript, React Native, and Flutter, along with a robust REST API. This allows developers to quickly integrate chat functionality into their applications. * Fully Customizable White Label Solutions: QuickBlox offers customizable UI kits and a ready-to-use white-label solution called "Q-Consultation" for virtual consultations and similar use cases. * Cloud & Dedicated Infrastructure: Developers can choose to host their applications on the QuickBlox cloud or on their own dedicated on-premises infrastructure, depending on their business requirements. * Rich Documentation and Constant Support: QuickBlox provides extensive documentation and developer support to guide users through the integration process and help them build powerful communication features. * Security and Compliance: QuickBlox is SOC2, HIPAA, and GDPR compliant, ensuring secure and compliant communication for applications in regulated industries like healthcare, finance, and education. Overall, QuickBlox aims to empower developers and businesses to create engaging communication experiences within their applications by providing a robust, scalable, and customizable platform. The platform's flexibility and comprehensive feature set make it a popular choice for developers looking to integrate real-time chat, voice, and video calling into their applications.

GPTconnect

gptconnect.ai

Welcome to GPT Connect, the one-stop solution for businesses and individuals seeking to harness the power of cutting-edge AI technology for their content generation, customer support, and automation needs. Our company leverages the capabilities of OpenAI's GPT-4, the latest and most advanced natural language processing model, to provide our clients with the competitive edge they need to thrive in today's rapidly evolving digital landscape.

Optiwe

optiwe.com

Optiwe is the best multi-agent and multi-channel WhatsApp CRM to serve customers on WhatsApp, Instagram, Facebook, and your website. Optiwe is an AI-powered messaging platform that helps businesses increase sales and automate customer service across multiple channels, including WhatsApp and Instagram. Its customizable chatbots, multi-agent support, and analytics tools enable businesses to provide personalized, efficient, and data-driven experiences for their customers in industries such as e-commerce, real estate, automotive, tourism, and others.

RoboResponse.ai

roboresponse.ai

RoboResponseAI is an AI chatbot customized for businesses. Some key highlights: * It is an AI-powered chatbot that can initiate conversations with website visitors and engage them to drive conversions. It asks relevant questions based on visitor actions and page content. * It can help with lead generation, improving lead conversion rates by up to 2.5x. It can also assist with recruitment by reducing phone screening time by 95%. * The chatbot can be trained and launched in just 5 minutes using the website content and business documents. * It integrates with popular platforms like Shopify, Wix, GoDaddy, Kajabi, and more. * It is built on OpenAI's GPT technology, but is customized for business use cases, unlike the general-purpose ChatGPT. * RoboResponseAI offers a free version for businesses to try it out, with the option to upgrade to paid plans. * Key use cases include lead generation, customer engagement, customer support, ad campaigns, and recruitment campaigns. * The company highlights case studies and quotes from customers praising RoboResponseAI's value in enhancing customer experiences and streamlining operations. In summary, RoboResponseAI aims to provide an easy-to-use, customizable AI chatbot solution to help businesses automate and improve various customer-facing functions.