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Get a dedicated desktop app for Yaplet on Mac, Windows, and Linux with WebCatalog Desktop.
- Launch Yaplet directly from your Dock or taskbar.
- Work without distractions in a dedicated window, separate from your browser tabs.
- Manage multiple Yaplet accounts and switch between them without logging out.
For customer support agents and teams who need to respond while away from their desks, Yaplet brings website live chat, email, Facebook Messenger and Instagram messages into one mobile inbox. View assigned and unassigned conversations, search messages, and reply, assign or transfer chats from your phone. You can also share photos, add private team notes and insert saved replies or knowledge-base articles. AI tools can draft replies using your knowledge base, summarize long conversations, polish wording and translate messages in either direction. Yaplet also shows who is currently browsing your website and provides visitor details such as their location, device and the page they are viewing. Push notifications help agents keep up with waiting conversations. A Yaplet account is required to use the app.
Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Yaplet. All product names, logos, and brands are property of their respective owners.
