Userfeel
Userfeel is a usability testing platform that provides video recordings of user interactions with digital products, supporting both moderated and unmoderated tests.
ProProfs
ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.
DeepTalk
DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.
Luminoso
Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.
Userlytics
Userlytics is a user experience research platform for usability testing and user feedback collection via a global participant pool.
Alchemer
Alchemer is a survey and feedback platform that allows businesses to collect, analyze, and act on customer and employee feedback efficiently.
OpenText
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Tellwut
Tellwut is a survey app where users share opinions to earn rewards through surveys, polls, and community engagement, available in the USA and Canada.
Commerce.AI
Commerce.AI automates decision-making in e-commerce by analyzing unstructured customer data to improve experiences and optimize operations using AI.
Pendo
Pendo is a product experience platform that helps teams understand user behavior, implement in-app guidance, and collect feedback to enhance software experiences.
Player XP
Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.
Remesh
Remesh is a research platform that enables real-time conversations with audiences, using AI to analyze their feedback and provide insights for decision-making.
Clinked
Clinked is a cloud-based collaboration tool for secure file sharing, task management, and client communication with customizable portals.
QueueBee
QueueBee app manages customer journeys by offering solutions for appointment booking, queue management, feedback collection, and support across various industries.
Skeepers
Skeepers connects brands with consumers through user-generated content, facilitating influencer marketing and campaign management across social media channels.
Relative Insight
Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.
HappyOrNot
The HappyOrNot app collects customer feedback through emoji surveys, providing insights to improve customer experience and satisfaction across various touchpoints.
Outset
Outset is an AI-driven research platform that automates interviews and synthesizes data, enabling users to gain insights efficiently and rapidly from participant responses.
PeopleMetrics
PeopleMetrics provides market research services to enhance customer experience, offering support from study design to analysis and reporting.
Emplifi
Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.
UXtweak
UXtweak is a user research platform for usability testing and user behavior analysis across websites, apps, and prototypes, offering various testing tools and participant recruitment options.
Qatalyst
Qatalyst aids user research by providing feedback on user navigation, engagement, and interests through analytics tools, enhancing decision-making for user experience.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Gainsight CS
Gainsight CS is a customer success platform that helps manage customer relationships by tracking data, assessing sentiment, and facilitating team collaboration.
ViewPoint
ViewPoint app enables real-time feedback collection through interactive surveys to help organizations improve services and analyze user experiences.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Insight7
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
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