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The Viable app is designed to provide users with a streamlined and user-centric experience, focusing on essential features and functionalities. By leveraging a minimum viable product (MVP) approach, the app ensures that it addresses core user needs while maintaining efficiency in development and resource allocation. This approach allows for early feedback collection and iterative improvements based on user insights.

Key features of the Viable app include a user-friendly interface, optimized performance, and robust security measures. The app is built with accessibility in mind, aiming to expand its user base by incorporating features that comply with accessibility standards. Performance optimization ensures smooth operation across various devices and conditions, enhancing user retention and satisfaction.

The Viable app's development process emphasizes scalability, allowing it to adapt to growing user demands and technological advancements. By integrating essential features and continuously refining them based on user feedback, the app aims to meet evolving user needs effectively. This iterative development cycle ensures that the app remains relevant and user-centric over time.

Viable is an AI-powered qualitative feedback analysis tool that helps organizations understand their customers better. It uses advanced AI and NLP technology to provide detailed insights from customer feedback. It enables companies to measure and improve their product-market fit, launch stronger messaging with deep audience insights, and make data-driven decisions faster.Viable's AI-powered reports provide instant, accurate, and data-backed insights for every team. They go beyond sentiment analysis, tracking changes over time and providing summaries, urgency scores, product sub-themes, user profiles and more. It also uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, region, and more.Viable can be used to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. It also offers automated PII redaction and a white-glove service team to respond rapidly to custom data management requests. It is SOC 2 Type 2 certified, and requires only 500 datapoints for users to get started. Viable offers a free 30-day trial to show off what its AI can do with users' data. It integrates directly with leading platforms like Zendesk, Intercom, or Front for customer support, Delighted for surveys, Gong for call transcripts, the app stores for product reviews, and more. It also supports data from virtually any source via Zapier, or files imported in CSV format.

Website: askviable.com

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