Zoho SalesIQ
zoho.com
Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time. Loaded with all the features a customer expects and a lot more, including live visitor tracking, live chat translate, live chat, automated chat triggers, lead scoring, audio call, screen share, profanity management, chat preview, codeless bot, answer bot, chat routing, internal chat, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like Whatsapp, Instagram, FB Messenger, and Telegram. All of this in a single platform.
Teamwork
teamwork.com
Teamwork is a world-leading project management platform designed for organizations to freely plan, track, manage, and deliver various complex projects. Trusted by more than 20,000 businesses and 6,000 agencies across the globe. The team continuously works with customers by offering the most advanced product management platform on the market. Whether you are a company owner, team lead, project manager, or individual contributor, Teamwork equips you with all the tools to seamlessly manage daily activities. The app offers the features needed to collaborate with colleagues on projects, maintain a holistic view of workflows, manage tasks, track resources, log time, and, most importantly, deliver projects on time.
BizSuite
bizsuite.com.ng
BizSuite is a cloud business management software focused on simplicity, functionality, and customization. Complete control over your purchases, sales, inventory, finances and costs. Manage all your daily business activities in one place. Perfectly suitable for all type of businesses and retails.
tawk.to
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. You can have unlimited agents and add them to unlimited sites so they could communicate with your visitors without any limitations. Your chat history is kept forever until you delete it. tawk.to makes it easy for over six million people to communicate and transact with billions of customers — no matter where they are or how they pay. Be there when they need you with unlimited messaging, ticketing, and your own Knowledge Base — all 100% FREE. tawk.to’s messaging and customer management software is easy to use across all devices and integrates with all your websites and landing pages. tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go. tawk.to offers 24x7-365 live support.
ZoomInfo
zoominfo.com
ZoomInfo (NASDAQ: ZI) is the go-to-market platform that helps businesses find, acquire, and grow their customers. ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use its data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. It is a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. Specialties: GTM platform, GTM strategy, sales intelligence, conversation intelligence, marketing intelligence, sales engagement, contact data, intent data, lead generation, improved prospecting, business information, business contacts, account-based marketing (ABM), data accuracy, database hygiene, and data orchestration.
NetSuite
netsuite.com
NetSuite Inc. was an American cloud computing company founded in 1998 with headquarters in San Mateo, California that provided software and services to manage business finances, operations, and customer relations. Its software and services were tailored for small, medium-sized and large businesses with modules for ERP, CRM, PSA and e-commerce. Oracle Corporation acquired NetSuite for approximately US$9.3 billion in November 2016. The newly formed Oracle Netsuite business unit is managed by Executive Vice President Evan Goldberg as Oracle’s Cloud ERP for small and mid-sized enterprises.
Attio
attio.com
Attio is the CRM of the future. Data-driven, completely customizable, and intuitively collaborative, Attio delivers customer relationship management that moves the needle for your business. Companies of all sizes — from today’s fastest growing startups to the world’s largest enterprises – use Attio to build their CRM exactly as they want it.
ServiceNow
servicenow.com
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
Constant Contact
constantcontact.com
Constant Contact, Inc. is an online marketing company, headquartered in Waltham, Massachusetts, with additional offices in Loveland, Colorado; and New York, New York. Constant Contact provides email, social media and event marketing tools to help small businesses grow their customer base.
Appy Pie
appypie.com
One comprehensive platform with all the AI and no-code solutions to start, run and grow your business. Appy Pie has a bouquet of products and services that can help any business excel in a well-rounded manner leveraging the latest codeless technology for mobile apps, websites, chatbots, automation, design, knowledge base, help desk and much more.
Freshchat
freshchat.com
Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary. Freshchat also provides a comprehensive view of the customer's conversation history and other relevant information, making agents more productive and enabling them to provide personalized experiences.
ActiveCampaign
activecampaign.com
ActiveCampaign for Marketing connects every tool and channel you use in your business to engage customers at every state of the customer lifecycle. Harness data from email marketing, social media, digital advertising, and your website, to tailor personalized touchpoints with your contacts – ensuring your marketing is effective, engaging, and memorable without costing you time. We put automation to work for you so you can focus on the personal touches that set your business apart, and ensure that you haven’t missed a step with any of your customers. What are some of the things you can do with ActiveCampaign? -Automate personalized experiences across all your customer touchpoints -Track buyer preferences, behavior, and many custom attributes across the entire customer lifecycle for deeper segmentation and more effective outreach -Customize sends based on almost any parameter, so your messages are always targeted for the right audience -Use data from the entire customer lifecycle to choose the best content, send time, and delivery channel for each customer -Create entirely customized campaigns with minimal effort, then improve your send strategy in real time based on customer behaviors -Replicate the 1-1 personal experience for every customer, no matter how big your business gets
Teamleader
teamleader.eu
Teamleader removes the daily hassle of running a business. Our work management software lets you sell, bill and organise work in one place. By centralizing all this information, you stop the chaos of info being spread over different inboxes, Excel sheets and tools. You get a perfect overview of ongoing sales opportunities, projects and payments, and a deep insight into how your business is really performing. More than 60.000 people stay in control of their work every day with our work management solutions. From IT agencies and digital marketers all the way to plumbers and construction companies. Ready for more business and less hassle?
Five9
five9.com
The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across their channel of choice, empower managers with insights and intelligence into contact center performance, and elevate your business to deliver better business outcomes and Bring Joy to CX™. Our cloud-native, scalable, and secure platform includes contact center; omnichannel engagement; Workforce Engagement Management; extensibility through more than 1,400 partners; and innovative, practical AI, automation, and journey analytics that are embedded as part of the platform. Five9 brings the power of people, technology, and partners to more than 2,500 organizations worldwide.
Podio
podio.com
Progress Podio is a flexible, custom collaboration database that enables you to accelerate and simplify your work. An all-in-one solution to accelerate productivity, digitize essential processes, streamline data collection, and automate document workflows in one secure tool. Progress Podio can automate, operationalize, and secure important business and document processes that reduces manual work and increases efficiency. Transform how work is done with versatile forms, powerful data collection, and automated client and document workflows— customized all by you with a few simple clicks. From key industries such as, creative agencies, legal services, accounting firms, real-estate, construction / manufacturing, to key departmental areas—sales, HR, marketing, legal, finance. Podio’s ability to connect diverse teams and disparate processes helps thousands of companies optimize their entire operations in one place. With Progress Podio, give your team a single tool to automate timely processes that unify in one tool. From simplifying client data collection to automating client interactions and agreements, Progress Podio simplifies your business’s most core activities.
AWeber
aweber.com
AWeber is a market leader of small business email marketing software. Founded in 1998, AWeber has over 20 years of proven success helping more than one million customers around the world reliably connect with their prospects and customers through powerfully-simple email marketing software. Along with its award-winning 24/7 US-based customer support, AWeber delivers the ability to quickly build responsive landing pages, load and manage contacts, send amazing emails, send instant push notifications, and analyze results without having to be a tech whiz. AWeber works with more than 1,000 partner software solutions, allowing customers to seamlessly integrate with the apps and services they rely on to operate and grow. A privately-held company, AWeber is headquartered in Chalfont, PA.
SuiteDash
suitedash.com
More than just Client Portal Software, SuiteDash is a fully integrated cloud-based platform that will completely satisfy the software needs of most small to medium-sized businesses. Unfortunately, many business owners have become incredibly frustrated with software because they've spent far too much time & money trying to learn multiple systems, and then get those multiple systems to work together. SuiteDash solves this problem by combining the most commonly used business tools into one.
LeadSquared
leadsquared.com
Complete Marketing Automation and CRM software for businesses. Organize your lead capture, lead management, sales management & analytics in one platform.
EngageBay
engagebay.com
EngageBay is world's #1 affordable all-in-one marketing, sales, and support CRM software supporting over 29500 growing companies around the world. EngageBay helps companies to acquire, engage, nurture web visitors and convert them to happy customers and grow their business 5x and more. EngageBay offers a slew of features including: - Simple and powerful All-in-One CRM - Easy to use marketing automation software - Email marketing - Free Live Chat Software - Powerful helpdesk software - Email Sequences - Landing Pages - Web Forms to capture online leads - 360 Degree Customer View across marketing, sales and support departments - Appointment Scheduling Software - Contact Management Software - Free CRM software and many more.
Crisp
crisp.chat
Crisp is the ultimate all-in-one multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving set of tools, Crisp is leading companies through the customer-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, enhance customer help, and improve customer satisfaction, leading to a global increase in revenue. Get started for free today and join 400 000 businesses using Crisp at crisp.chat With an easy UX, companies can build a shared inbox for everyone within the company. Crisp is your one-stop for managing your multichannel customer support strategy. While using Crisp, you'll access the following: - Website chat widget - AI Chatbot software and scripted chatbot builder - Knowledge base software - Drip campaign software - CRM software - Live Translate (Talk like a native in your customers' language) - MagicType (See what your customers are typing in real-time) - Screen Sharing (With no additional plugin needed) - Multiple integrations (Slack, WordPress, Shopify, WooCommerce, Adobe Commerce, Zapier, Hubspot, Salesforce, Jira, Trello, ...) - many other features
Chatway
chatway.app
Chatway transforms online customer interactions with its live chat product for websites. Offering real-time communication, customizable widgets, and intelligent chatbots, it enhances user experience. Responsive across devices, Chatway empowers businesses to engage, resolve issues, and convert leads efficiently. Elevate your online presence and build lasting customer relationships with Chatway.
GetResponse
getresponse.com
GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community. Need a more advanced platform? GetResponse MAX and MAX² are solutions for demanding users looking for advanced marketing features and reliable support.
Deskera
deskera.com
Deskera is an award-winning integrated platform that enables SMBs to scale faster with fewer tools. From convenience stores to manufacturing plants, hundreds of thousands of small and medium enterprises use Deskera to manage accounting, inventory, payroll, sales, and marketing automation.
Rocket.Chat
rocket.chat
Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations or integrations. Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure.
Freshsales
freshworks.com
Accelerate your revenue with context-driven sales Personalize engagement, shorten your sales cycle, and grow your business with Freshsales Feature packed product suite for businesses of all sizes. Refreshing cloud software your teams will love. Support | Sales | ITSM | Cloud PBX
Keap
keap.com
Keap is an all-in-one CRM and sales & marketing automation platform designed to grow your business. With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and revenue. To ensure your success, Keap also offers expert coaching, in-depth training, outstanding support, and a dedicated community of entrepreneurs.
LiveChat
livechat.com
LiveChat is a complete customer service platform with online chat and web analytics capabilities. It’s designed specifically to provide amazing customer service and fuel sales. This all-in-one customer service platform is used by over 38,000 customers in 150 countries. It stands out with its simple and intuitive design, making it easy for both support agents and customers to use it right off the bat. LiveChat allows you to customize communication with customers to meet and exceed their expectations. It focuses on providing seamless service with powerful features that support customer service teams. It can be used on mobile devices, so you can be sure you never lose any leads, even when you’re on the go. Mobile chat can also work in the background, so no matter what you do on your phone, the application will keep inviting prospective visitors and notify you about incoming chats. LiveChat’s chat widget is completely customizable, which makes it look and feel like a natural part of your website. One of the most powerful features in terms of gaining leads is automated greetings, which allow you to offer visitors help before they even reach out to the support team. Automated chat invitations can also be customized based on a customer’s behavior, improving customers' overall experience with the brand. With LiveChat, customer support teams can run multiple chat sessions at the same time. Agents can use a sneak peek to see what customers are typing before they hit the “send” button and use canned responses, which help them to reduce the average handle time and delight customers. To make their service friendly and personalized, agents can use customer details displayed in the sidebar during the conversation. It gives much-needed insights into the most important data about a customer. Agents can tag every chat session, which allows them to later spot popular inquiries and improve their product or service. With LiveChat’s advanced reporting capabilities, support and sales teams can track their performance, spot improvements, boost productivity, and as a result, gain happy customers and enjoy more sales. LiveChat helps to manage customer messages, automate the workflow, and collaborate within teams. It supports chatbots, letting brands build and launch conversational chatbots without coding and stand out with customer service. It also offers a self-knowledge base for fast and effortless self-service. LiveChat provides 200+ powerful integrations that allow businesses to extend the value of their existing tools. It integrates seamlessly with popular CRM solutions, such as Hubspot and Pipedrive, ecommerce services like Shopify and BigCommerce, and messaging apps, such as WhatsApp and Facebook - allowing to synchronize customer data and keep communication in one place easily. It supports payment services, such as PayPal or Stripe, allowing customers to make orders and payments directly from the chat. It works with email services such as Mailchimp, helping to gather and nurture leads after a chat. There are many more integrations available supporting businesses in providing excellent customer service and boosting their sales. The LiveChat team is always ready to assist with anything 24/7/365. LiveChat’s Support Heroes provide the best customer service experience by quickly responding to questions, resolving issues, and providing solutions.
BirdEye
birdeye.com
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.
Signals
getsignals.ai
Signals is a lead generation and AI Platform that helps you know who is on your website, and leverage their behaviors, to engage with visitors who are ready to buy. We have already helped companies find thousands of qualified new contacts without visitors needing to fill out a form.
Bloom
bloom.io
Bloom is a business workspace for independent business owners, freelancers, and service professionals. It connects all client touch-points in a professional experience, including digital forms, quotes, contracts, invoices, digital payments, communication, scheduling, and even the client portal. Bloom is the complete suite of business tools for modern creatives, freelancers, and small businesses.
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