ContactPigeon
contactpigeon.com
ContactPigeon is an award-winning omnichannel marketing automation platform that gives a solution to every retailer’s problem: How to send the right message, at the right time, with the right content to each visitor. It enables one-person-shops and enterprise retailers alike to benefit from the use of a Big Data platform, in order to easily create data-driven Automations and Personalized Campaigns that react to customer/visitor behaviors and catalog changes in seconds. That's why ContactPigeon helps customers by addressing three major goals towards growing their sales: • Enriched customer insights: Collecting customer behavior data and building an enriched unified view of customers • Improved customer engagements: Trigger automated and predictive messages at the right moment within a customer's journey for optimizing sales conversion and retention. • Multi-channel reach: Allow businesses to design engaging campaigns across a wide range of messaging channels (e.g. email, SMS, Viber, mobile, push notifications, website, Facebook, Google, postcards) within one platform.
Treasure Data
treasuredata.com
Treasure Data helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences. The Customer Data Cloud, our suite of customer data platform solutions, integrates customer data, connects identities in unified customer profiles, applies privacy, and makes machine learning based insights and predictions available for Marketing, Service, Sales, and Operations to drive personalized engagement and improve customer acquisition, sales, and retention. We are the best fit for enterprises and fast-growing companies because we seamlessly integrate with your existing tech stack while delivering the fastest time to value, regardless of complex environments. Our enterprise-level safeguards ensure data quality, governance, security, privacy compliance, and scalability to help companies manage consent and reduce risk across brands and regions. Powerful and user-friendly tools unite data, analytics, and business users to improve efficiency and drive growth.
Emarsys
emarsys.com
Emarsys, now an SAP company, empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands across your industry — our platform enables you to accelerate time to value, deliver superior one-on-one experiences and produce measurable results... fast. Emarsys is the platform of choice for more than 1,500 customers around the world. Join thousands of leading brands who trust Emarsys to deliver the predictable, profitable outcomes that their businesses demand and the highly personalized omnichannel experiences that their customers deserve. For more information, visit www.emarsys.com
Prelay
prelay.com
Prelay's Team Selling Platform helps companies simplify their complex deals and maximize their most valuable internal resources to drive revenue faster as a team. Too many revenue teams let static CRM files and legacy tooling suppress their selling potential. Without a purpose-built solution for managing complex deals, internal stakeholders resort to ad-hoc emails, chats, and docs, without any centralized tracking, oversight, or learnings. The result? Internal delays, blindspots, and deal slippage. Prelay conquers deal chaos with a purpose-built Team Selling Platform. Acting as an internal orchestration layer, Prelay organizes deal coordination in one place that integrates with your key software. There are fewer headaches for sales reps and their counterparts, and sales, presales, and revops leaders gain insight into team capacity and what makes deals successful. Whether you’re running evaluations, routing deal desk approvals, or tapping a product specialist, Prelay simplifies your complex deal processes and maximizes the impact of your most valuable internal resources, so you can drive revenue faster as a team.
CustomerGlu
customerglu.com
CustomerGlu is a gamification platform designed to help you create rich in-app experiences that drive customer engagement and retention. With over 50 pre-built templates and the ability to create your own from scratch, you can easily solve any retention or engagement problem you face. CustomerGlu has everything you need to solve all your existing retention and engagement problems. Whether you're looking to recommend products, reduce drop-offs in the funnel, improve repeat transactions, or encourage feature adoption, CustomerGlu has you covered. Key Features: Recommend a Product: Ask a series of questions to give a personalized recommendation based on their answers. New user survey: Run a survey on new users to learn where they are coming from and learn which channels to invest in. Reduce drop-offs in the funnel: Improve conversions by showing a Spin the wheel on the cart page to win a coupon/reward. Repeat transactions: Showing a scratch card after a user placed an order to improve repeat rates. Order streak: Place orders consecutively every week/day and build a habit of transacting with the platform. Feature adoption: Give a time-bound challenge to existing customers to try features and reward them for it. And if you don't see exactly what you're looking for, don't worry - you can create your own templates from scratch to best suit your needs. With CustomerGlu, the possibilities are endless. Why Trust CustomerGlu? Protecting user data is our core responsibility and we are driven to follow global compliance standards. With an ongoing end-to-end approach to data privacy and security, your privacy is assured with CustomerGlu.
Acquia
acquia.com
Acquia Marketing Cloud seamlessly integrates with any third-party system and enables easy configuration of any business criteria directly into the platform. Built to be leveraged by all teams who need access to customer data, Acquia Marketing Cloud supports the business across domains, brands, geographies, and websites. Increase marketing agility while future-proofing your business for whatever comes next. Gain flexibility to meet consumers’ changing needs while increasing inter-departmental efficiencies.
Totango
totango.com
Totango is customer success software businesses can't outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity, retention, and expansion. Prebuilt customer success programs that are embedded with industry best practices make it fast and easy to get started, customize to your business, and achieve critical business outcomes at each stage of the customer journey. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, and Aircall—use Totango to integrate customer data for a 360-degree view of customer health, collaboratively manage their customer portfolio, and engage proactively and intelligently with their customers.
ShiftX
shiftx.com
Most process tools are either hard to use, even for trained experts, or a flexible mess. ShiftX is the user-friendly process modeling tool in between that includes everyone without requiring any training.
Quadient
quadient.com
Quadient AP Automation by Beanworks gives accounting teams, from CFOs to AP professionals, the ability to work together from anywhere. With Quadient AP, you can reduce follow-ups, eliminate 83% of data entry with AI-powered data capture, and cut invoice processing costs by 86%. Strengthen AP controls with approval workflows for POs, invoices, and payments that automatically route requests to the right staff members at the right time. With greater control and better visibility across AP, you can reduce risks and hold all departments accountable for following finance processes.
CleverTap
clevertap.com
CleverTap is a SaaS based customer lifecycle management and mobile marketing company headquartered in Mountain View, California. Founded in May 2013, it provides mobile app analytics and user engagement products to more than 8,000 including Sony, Vodafone, Carousell, DC Comics, Go-Jek, BookMyShow, and DealsPlus. The company is backed by Sequoia Capital, Tiger Global Management, Accel Partners and Recruit Holdings.
Tealium
tealium.com
Tealium is the most trusted Customer Data Platform (CDP). Tealium connects data so you can connect with your customers. Tealium connects customer data across web, mobile, offline, and IoT so businesses can better connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 built-in connections, empowering brands to create a complete, real-time customer data infrastructure. Tealium’s solutions include a customer data platform with machine learning, tag management, an API hub, and data management solutions that make customer data more valuable, actionable, privacy-compliant, and secure. More than 850 leading businesses throughout the world trust Tealium to power their customer data strategies. Tealium's trusted, flexible CDP coupled with the industry's most strategic support results in the best outcomes for your business.
Squeaky
squeaky.ai
The privacy-first customer insights platform. Squeaky helps you grow your business, by building better digital experiences. Our all-in-one tool includes analytics, session recording, feedback and heatmaps.
Upland Adestra
uplandsoftware.com
Email automation software that inspires engagement. Engage your email audience with personalized content that drives conversions. Upland Adestra is a leading global provider of First-Person Marketing email and lifecycle marketing solutions for global and growing brands alike.
Netcore Cloud
netcorecloud.com
Netcore offers a Comprehensive Customer Engagement & Experience Suite that empowers a marketer to create personalized customer experiences. Its platform enables a marketer to connect customer data across channels and systems, create targeted segments, and deliver meaningful experiences across digital channels like Web, Email, App Notifications, WhatsApp, SMS, and RCS. With its robust analytics, Netcore Cloud helps brands understand their audience better, enabling targeted marketing campaigns that resonate with customers on a personal level. The platform’s AI and machine learning capabilities ensure that each customer interaction is optimized for engagement and conversion, making every touchpoint an opportunity to impress and retain. Netcore is trusted by over 6,500 brands across sectors such as Ecommerce, Retail, Banking & Financial Services, Media & Entertainment, and Travel to deliver AI-powered experiences. Some of its marquee global customers include Swiggy, Myntra, Crocs, Pizza Hut, Domino's, McDonald's, and many more. Netcore is proud to be certified as a Great Place to Work for six consecutive years in India, affirming its commitment to exceptional workplace culture. The company has a global presence in 20+ offices across North America, South America, Europe, and APAC. Netcore is the Martech OS that helps a business drive revenue growth, maximize customer lifetime value, and accelerate its journey towards profitability.
TrenDemon
trendemon.com
Trendemon is a Web Personalization & Account-Based Orchestration solution – A goal-based journey orchestration platform is the main hub used to understand the customer journey and deliver personalized experiences at scale, that encourages visitors to continue engaging with your website – driving increased business performance. Accelerate your pipeline and revenue with attribution-based personalization: - Serve every website visitor the right messages and assets, helping them become your customers, faster. - Understand how your marketing efforts impact business goals and map your customer journeys from initial touch to won deals. - Convert visitors to customers, not just leads!
ChurnZero
churnzero.net
ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.
Apxor
apxor.com
Apxor is a pioneering no-code digital nudging platform, designed for product and growth teams of consumer apps and websites to help increase retention and revenue. Apxor helps in enhancing user experience and engagement through contextual feature discovery and education. This enables products to onboard and activate users quickly, and create contextual guidance which minimizes funnel drop-offs. Apxor’s technology centers around intelligent user engagement solutions. It provides features like Picture-In-Picture Videos, Tooltips, Coachmarks, Badges, Walkthroughs, Micro surveys and more, which are aimed at enhancing user onboarding, feature discovery, and overall app engagement. Apxor nudges are reaching more than 20 million users every day. Apxor is trusted by Unicorn brands like Dream11, Vedantu, Porter and enterprises like GCash, ICICI bank and more, to improve their in-app experience, and increase retention and revenue.
Webeyez
webeyez.com
Webeyez is the secret weapon that online businesses use to immediately fix leaky funnels and grow revenue. The platform illuminates every step of the onsite consumer journey and uses machine learning to surface and prioritize points of hidden friction – giving revenue leaders a heat-seeking missile to instantly identify issues causing conversion drops and revenue loss. • Identify critical issues hurting online conversions (real time) • Prioritize the items that require immediate attention (based on revenue loss and users affected) • Execute quickly using Webeyez’ data based insights The SaaS platform provides real time reporting and alerts on each event while also measuring the financial impact to online conversions and actual revenue loss ($$). Webeyez provides Session Recordings and full tech details of each event. Webeyez implementation is seamless and results are immediate (single click plugins for Magento, WooCommerce and Google Tag Manager (GTM) and any JavaScript based site).
Quantum Metric
quantummetric.com
With a quick deployment, our platform starts to ingest and visualize everything your customers experience on web, native app, and kiosk. The impact of every customer interaction is automatically quantified, every customer session can be replayed, and most importantly, all your teams can work from a single version of truth. That’s why the biggest brands have taken the Quantum leap, such as Alaska Airlines, lululemon, Lenovo, and Western Union.
Custellence
custellence.com
We believe that empathy is the most important competitive advantage for any organisation. Custellence mission is to enable greater empathy within organisations - by offering the best tool for creating customer centric change. Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX professionals. The tool saves time and gives you confidence by having an intuitive interface combined with the right amount of journey mapping smartness. Custellence is used by CX professionals across the globe and by teams at companies such as Microsoft, Veeva, Volvo, Polestar, Eon, Dandy and Takeda.
Usermaven
usermaven.com
Usermaven is a no-code privacy-friendly analytics tool for marketers, product teams and agencies. It has website analytics, product analytics, funnels, journeys, attribution and a mini CRM called contacts-hub to view individual journey of each user. Usermaven helps teams make better, data-driven decisions to grow their business. Say goodbye to guessing and hello to success.
Squeezely
squeezely.tech
We help businesses, increase their conversion by turning customer interactions into personalized experiences, in a way everybody can do it. Squeezely CDP helps businesses drive personalization at scale in three simple steps: Collect - Collect data from all sources into one place. Convert - Convert data into segments and actions , f.e. our built in Intelligent Audiences and Product Recommendations. Capitalize - Personalized Experiences will be provided across your website, email marketing and advertising campaigns. Strengths Fast integration - You will be up and running in no-time Real-time data availability - no lags Personalization at scale - highly-relevant and automated approach to each individual customer Advanced machine learning technology - to ensure the best performance Excellent support - We are here to help you along the way to accomplishing your goals Check out our videos: https://www.youtube.com/channel/UCZlqrT5UzEtU96Q2XlEaJnA
Ruler Analytics
ruleranalytics.com
Ruler Analytics is a marketing measurement and attribution platform that connects siloed marketing, sales, revenue and customer data to: - Provide a full funnel view of your customer journey - Accurately attribute revenue at channel, campaign, content and keyword level - Create multi-touch attribution reports using 6 different attribution models (first click, last-click, linear, position-based, time-decay and data driven attribution) - Enrich your ad platform(s), CRM and BI tools with cost, opportunity, revenue and ROI data - Measure and forecast the impact of offline and/or invisible touch points from 'dark social' activity and zero-click channels - Overcome accuracy issues with traditional analytics systems caused by 'the death of the cookie' by measuring success with 1st party data Book a demo with Ruler Analytics to start optimising your marketing strategy based on revenue and ROI, not just conversions.
Growth Channel
growthchannel.com
Growth Channel generates personalized growth marketing plans with clear personas, funnels, and data-driven growth strategies. Powered by GPT-3 technology.
Ortto
ortto.com
Ortto is an AI-powered marketing automation software designed to streamline the marketing process and optimise outcomes. It is packed with features that aim to augment different facets of marketing including email and SMS marketing, push notifications, live chats, lead scoring, and more. Ortto boasts its own AI system implemented across the platform, thus ensuring seamless workflows. Its AI functionalities include suggestions for email subject lines, prediction of email open rates, as well as content recommendations during the creation of push notifications and SMS messages. Ortto also offers automated live chat content where the software generates responses based on the website content, past tickets, and existing help documentation. For more advanced operations, users can also train custom AI models on their own data. By doing this, they can foster precision and relevance in the generated suggestions. The intent behind Ortto is to help marketers scale their impact by integrating AI capabilities into their existing workflows. These tools are designed to boost productivity and achieve campaign goals quickly and accurately. The system is versatile and is targeted to work effectively for businesses of various scales.
Zipy.ai
zipy.ai
Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? > Understand user behaviour to avoid churn > Monitor live users and real time errors to get actionable insights > Reduce time to resolve JS and API errors with inbuilt dev tools > Collaborate with your team members on customer experience problems > Get customer journey video replay, network logs, console logs, and stack traces all in one place Who can use Zipy? Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems. What will you achieve with Zipy? > Bring down TTR by 50% and save your support and development team’s debugging time > Reduce customer churn by proactively fixing their problems > Build a better product and GTM strategy based on user behaviour understanding by product and analyst teams
CustomerGauge
customergauge.com
The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals. CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to: - Identify and prioritize the most impactful customer experience improvements - Forecast the impact of future CX improvements across the customer journey - and report on the ROI of valuable customer experience initiatives
Bombora
bombora.com
Bombora’s offering identifies which businesses are currently researching what topics and the intensity of those efforts. It scores these signals to then help sales and marketing teams prioritize target accounts, customize their conversations with them, and optimize marketing efforts. Bombora delivers its greatest value to organizations with 100+ employees.
Salespanel
salespanel.io
Salespanel is a first-party intent data analytics and customer journey tracking software. In the current landscape of customer tracking, with Universal Analytics sunsetting and Google Analytics getting banned in several European countries, Salespanel serves as the perfect solution for B2B businesses who want to track first-party customer journey data and connect it to their sales and marketing systems. Identify, track, qualify, and analyze your leads with Salespanel.
Dynosend
dynosend.com
Dynosend is a customer engagement platform the helps product-led companies to grow faster by automating the process of acquiring, engaging and retaining customers. Send emails, SMS messages, Webhooks and more through visual building and continuously send data from your application using our powerful API. Sales and marketing playbook building service is included.
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