Google Cloud Platform

google.com

Google Cloud Platform (GCP) provides cloud computing services including computing, data storage, analytics, and machine learning for application development and management.

Smartsupp

smartsupp.com

Smartsupp is a live chat and chatbot platform that helps businesses automate sales, engage visitors, and improve customer interactions across multiple channels.

AWS Console

amazon.com

The AWS Console is a management interface for AWS services, allowing users to monitor, control, and optimize their cloud resources effectively.

Podium

podium.com

Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.

Zendesk

zendesk.com

Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

Selz

selz.com

Selz is a simple eCommerce platform that enables you to create online stores, sell from existing websites, or sell through social networks. Selz gives you all the tools you need to build your online presence, sell your products, market to your customers and track sales. Selz is ideal for individuals and small businesses who want to sell physical products, digital products and services. To find out more visit www.selz.com.

Intercom

intercom.com

Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.

Chatbot Builder AI

chatbotbuilder.ai

ChatBotBuilder.ai is a comprehensive platform that enables users to create and deploy custom AI chatbots and generative AI models (GPTs) for a variety of business applications. Key features and capabilities of the platform include: * Ease of Use: The website emphasizes that ChatBotBuilder.ai is the "fastest, easiest way to build custom chatbots and GPTs" without requiring extensive technical expertise. * Flexible Integration: The platform supports integration with thousands of apps and allows users to connect their tools and teams to gain a competitive edge. * Cutting-Edge AI: ChatBotBuilder.ai leverages the latest large language models (LLMs) and AI technologies to power sophisticated chatbots and GPTs. * Customization: Users can customize the appearance, functionality, and behavior of their chatbots using the platform's user-friendly interface. * Cross-Channel Support: Chatbots can be integrated across multiple channels, including websites, social media, email, and voice. * Marketing Tools: The platform provides built-in marketing features to help users engage customers more effectively through their chatbots. * Analytics: Robust analytics capabilities allow users to track and optimize the performance of their chatbots. The website positions ChatBotBuilder.ai as the "World's Best AI Chatbot Builder in 2024", catering to businesses and organizations looking to automate customer service, simplify communication, and enhance user experiences through the power of AI. The platform offers both a Pro Plan for individual users and a White Label Enterprise plan for agencies and larger organizations looking to create their own branded chatbot solutions. Overall, ChatBotBuilder.ai seems to be a comprehensive, no-code platform designed to empower businesses of all sizes to leverage the benefits of advanced AI chatbots and generative AI models.

ZoomInfo

zoominfo.com

ZoomInfo is a B2B platform providing accurate data and insights for sales and marketing teams to improve customer acquisition and engagement.

Writesonic

writesonic.com

Writesonic is an AI writing tool that helps users create various types of content, optimize for SEO, and build chatbots for enhanced customer interactions.

Tiny Talk

tinytalk.ai

Tiny Talk is a Software as a Service platform that enables users to build and deploy chatbots in minutes. It provides an intuitive interface and tools to create custom chatbots using large language models. Tiny Talk allows users to train their chatbots using their own data or documents, customize their behavior, and integrate them into websites, messaging platforms like WhatsApp, or other applications through APIs. Users can create knowledge bases, scrape web urls and generate leads from visitors. Overall, Tiny Talk empowers users to leverage chatbot technology to automate customer support, increase e-commerce sales, capture and qualify leads, collect feedback, offer technical support or streamline HR, business and onboarding operations of a workforce.

ChatBot

chatbot.com

ChatBot allows users to create customizable AI chatbots for customer service and support across various platforms with simple drag-and-drop tools.

Simple Phones

simplephones.ai

Simple Phones provides businesses with an AI phone agent that answers calls on their behalf, so they never miss a call from a customer. The agent can also perform outbound calls for following up with customers, staying in touch with leads, and making cold calls on autopilot.

Sprinklr

sprinklr.com

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. * Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. * Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. * Provides meaningful and actionable insights to supervisors to drive growth and operational excellence * Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.

Payhip

payhip.com

Payhip is the easiest way to sell digital downloads & courses. We make it a piece of cake to sell and promote your ebooks, courses, software, design assets, music or any type of digital products directly to your customers. Payhip has you covered.

CBOT

cbot.ai

CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI. We specialize in enhancing customer experiences in financial services, e-commerce, telecoms, and customer services sectors through AI-based chatbots, helping businesses achieve their goals of increasing customer loyalty and revenue.

SendPulse

sendpulse.com

SendPulse is a marketing automation platform that enables businesses to manage email/SMS campaigns, chatbots, landing pages, and CRM for customer engagement and sales.

CodeBaby

codebaby.com

CHATBOTS' NEXT EVOLUTION IS HERE. Our avatars easily integrate with your chat platform or LMS to take automated service to the next level. We're eschewing the Uncanny Valley for relatable, accessible avatars who truly listen, understand, and respond to your users. * One-on-one, conversational interaction with every user * Support and educate customers from arrival through goal completion * Use guided inquiry to make the appropriate recommendations * Let your customers control their own level of assistance and interaction * Assist without judgment and preserve a sense of privacy * Offer further reading and resources where applicable * Gain valuable insights through robust user activity data collection

Nightbot

nightbot.tv

Nightbot is a chatbot for Twitch, YouTube, and Trovo that automates chat moderation and engages viewers with customizable commands and features.

Botpress

botpress.com

Botpress is a platform for building customizable chatbots using AI, facilitating integration with tools, analytics, and multi-channel deployment.

WATI

wati.io

WATI is a customer engagement platform that uses WhatsApp's Business API for real-time conversations, automated messaging, and team collaboration across various businesses.

FURTHER

talkfurther.com

FURTHER's team of AI powered sales assistants work together to automate conversations with senior living prospects, helping them find what they’re looking for faster, so you can capture and convert more qualified leads, all while gaining key insights into your sales process. More about Further: - Generates 1.5x-2x the lead volume that website forms do - Qualifies leads to help you focus on the best opportunities - Automates conversations so no leads are lost

Botmother

botmother.com

Botmother is a single platform for creating and launching chatbots of any complexity without programming. With the visual builder, bots are built from ready-made blocks by simple drag and drop. Implement any of your ideas without a single line of code. We do not limit the scenario size or the users number. For a quick start, there are ready-made templates with popular bot scenarios. You can connect them with a messenger and use them as they are, or change them to suit your needs. You won't have to create separate bots for different messengers. One bot built in the Botmother builder will be able to work on Telegram, Viber, WhatsApp, Facebook, Instagram, VKontakte, and Odnoklassniki.

Heyday AI

app.heyday.ai

Heyday is a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations. Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go. With Heyday you can: * Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent * Collaborate with a unified team inbox to deliver a superior customer experience * Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations * Gather valuable customer insights to enrich your CRM * Create templates or leverage AI-recommended quick replies to boost your efficiency and save time * Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc. * Customize your agent notifications so you never miss a beat * And more! Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.

Command AI

command.ai

At Command AI, we believe in a world where the internet “just works” for every visitor, customer, and user. As the internet has become more powerful and crowded, it has become harder for everyone to use. And the solutions we’ve come up with to date — like irritating chatbots and pestering popups — end up being ignored or even annoying users more than they help. We sell tools to software builders and buyers to help them make their software better for users. We call this as our User Assistance Platform, and it comes in 2 pieces: - AI Agent — an AI chat agent that can answer users questions, perform actions for them, and even co-browse with them to teach your interface. - Nudge Platform — AI-assisted nudges, hints, and messages to guide users in personalized ways that don’t annoy them. We do this by optimally delivering nudges based on in-product behavior not just static rules as well as measuring measuring and the extent to which users “rage close” nudges to avoid pestering them. A replacement for legacy Digital Adoption Platforms User assistance translates into concrete outcomes like improved engagement, feature adoption, conversion, and retention, all while decreasing low-value support tickets. We’re used by teams like HubSpot, HashiCorp, Yotpo, Thryvv, and Freshworks.

Gleen AI

gleen.ai

At Gleen, our mission is to delight our customers’ customers. Gleen AI is the world’s most accurate and capable generative AI for customer success teams. Our generative AI doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Pleasanton, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Siemens, Accenture, and McKinsey & Company.

SiteGPT

sitegpt.ai

SitesGPT is a web-based site builder software that uses Artificial Intelligence to build websites. It takes less than 1-minute to get your own professional website absolutely FREE.

Zappr.AI

zappr.ai

Create an AI-powered chatbot that's trained using your data. By simply uploading a PDF or providing a website link, you can obtain a chatbot similar to ChatGPT that has the ability to answer any questions related to your document.

Brevo

brevo.com

Brevo is an integrated platform for customer support and marketing, combining email, live chat, and social media for streamlined communication and sales.

CustomGPT

customgpt.ai

CustomGPT allows businesses to create personalized chatbots using their content, integrating various data sources for accurate and tailored responses.

ChatWizard

chatwizardai.com

ChatWizardAI offers a platform to build custom AI-based chatbots for businesses. Here are the key highlights: * Custom AI Chatbots: The platform allows businesses to create their own AI-powered chatbots that are tailored to their specific needs and branding. These chatbots can be used for customer service, sales, FAQs, and other business applications. * ChatGPT-based Technology: The chatbots built on the ChatWizardAI platform are powered by ChatGPT-like language models, enabling them to engage in natural, human-like conversations. * No-Code Chatbot Builder: The service provides a user-friendly, no-code interface that allows businesses to easily configure and customize their chatbots without the need for extensive technical expertise. * Data Integration: Businesses can integrate their existing data, such as website content, documents, and FAQs, to train the AI chatbots and make them knowledgeable about their domain. * Customization Options: Users can customize the appearance and behavior of the chatbots to match their brand identity and align with their specific requirements. * Seamless Integration: The chatbots can be easily embedded on any website or platform using a few lines of HTML code, allowing for quick deployment across various touchpoints. * 24/7 Availability: The AI chatbots are available 24 hours a day, 7 days a week, enabling businesses to provide constant customer assistance and support. * Multilingual Support: The chatbots can converse with customers in over 30 languages, catering to a diverse customer base. * Pricing and Plans: ChatWizardAI offers different subscription plans, including a Starter plan, a Growth plan, and a Business plan, to cater to the needs of businesses of varying sizes and requirements.

Freshchat

freshchat.com

Freshchat is a customer engagement tool that enables businesses to communicate with customers via chat, email, and social media, offering AI chatbots and conversation history.

Appy Pie

appypie.com

Appy Pie is a no-code app development platform that allows users to build applications easily using drag-and-drop features and customization options.

Formaloo

formaloo.com

Formaloo is a workspace you can use to create anything from surveys to web apps and portals - all in one place. Formaloo comes with a set of powerful building blocks to collect, organize, and understand your data. Teams of all sizes use Formaloo to build engagement surveys, membership portals, bulletin boards, chatbots, and many more tools to engage their audience.

HelpCrunch

helpcrunch.com

HelpCrunch is an all-in-one customer communication platform for support, marketing, and sales. It combines a set of tools to help you grow your business: 👉 Multichannel live chat 👉 Chatbots 👉 Shared inbox 👉 Knowledge base 👉 Email marketing 👉 Popups 👉 CRM

Helpwise

helpwise.io

Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.

Zoho SalesIQ

zoho.com

Zoho SalesIQ is a customer engagement platform for live chat, visitor tracking, and analytics, enabling real-time interaction and support for businesses.

Botifi

botifi.me

Chatbot constructor, automating sales, marketing and support on Telegram, Facebook Messenger, Instagram and others

Hello Moe

hellomoe.co.uk

Hello Moe, is a platform that helps companies connect, communicate & convert, through automated conversation & 1-2-1 human support. Design smooth conversational experiences with our intuitive no-code bot builder. Turn every visit into a conversation. Send dynamic responses that encourage customers to chat and interact. Chatbots - Access a broad range of templates or create your own bespoke conversation flow. Live chat – Seamless human handover, join the conversation as soon as your needed.

BotSpice

botspice.com

BOTSPICE is an innovative platform solution for users to create DIY WorkBots for upskilling, stakeholder engagement, business process transformation and organisational knowledge management. It can also be integrated with back-end systems via API to achieve desired levels of customisation to facilitate Robotic Process Automation (RPA).

ChatShape

chatshape.com

ChatShape is a next-generation AI powered tool which lets you build AI powered chatbots for your website. Just go to chatshape.com/create, add your website link which will be crawled, and the text will be used to train a chatbot that you can embed on your website to answer customer queries instantly, convert more visitors to customers, and save you hundreds of hours of time.

tolk.ai

tolk.ai

tolk.ai is the customer relationship automation platform designed for business executives. No-code automation platform for customer support and lead generation. AI powered, our smart virtual agents solve or triage your customers' queries dynamically.

Creative Virtual

creativevirtual.com

Creative Virtual is a conversational AI leader recognised in the industry for our nearly two decades of experience and unmatched expertise. Our innovative V-Person™ virtual agent, chatbot, and live chat solutions bring together humans and AI to deliver seamless, personalised, and scalable digital support for customers and employees. Leading global organisations rely on our award-winning technology and expert consultation to improve their support experience, reduce costs, increase sales, and build brand loyalty. Our global team and extensive partner network support installs around the world in over 37 languages, providing both localised collaboration and international insights. Creative Virtual is headquartered in the United Kingdom with operations in the United States, Australia, India, Singapore and Hong Kong.

WeConnect.chat

weconnect.chat

The all-in-one conversational AI platform Supercharge your business with WeConnect.chat’s conversational AI interfaces. Streamline lead generation, elevate customer support, revolutionize onboarding, and unlock limitless possibilities with a custom AI chatbot. Seamlessly integrate rule-based components and harness the potential of a multi-channel agent dashboard.

3Dolphins

3dolphins.ai

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people. InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

Netomi

netomi.com

Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises. Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, security, and data privacy. Our innovative AI deployment guarantees cost savings, operational efficiencies, and boosts in customer satisfaction, loyalty, revenue, and profitability. Netomi’s no-code solution deploys in weeks, scales automatically, and offers comprehensive tools for non-technical users to easily manage CX AI at scale. This results in a lower total cost of ownership, faster time to market, and reduced reliance on developer resources. Founded in 2016, Netomi leverages the latest AI developments to enhance customer experience, empowering brands with high-quality automated support and tools to augment human agent teams. In a rapidly evolving AI landscape, Netomi makes it easy for brands to meet rising customer expectations and deliver exceptional service.

YourGPT

yourgpt.ai

YourGPT Chatbot simplifies the process of building custom, industry-specific chatbots without coding. Our next-gen AI and GPT-based chatbot builder allows users to quickly create and train bots with their own data in just a few minutes. Get the most out of AI and save time and money with YourGPT Chatbot. YourGPT offers cutting-edge AI and GPT products designed to meet your unique needs. * Boost customer support with our powerful AI chatbot * Create production-ready LLM Apps using LLM Spark.

Glider AI

glider.ai

Glider AI Skill Intelligence Platform, 2021 SIA winner for most innovative HR technology, provides hiring solutions including virtual assessments, coding/video interviews, screen bots, and more to scale hiring quality talent for Enterprises, Staffing Firms, and MSPs. Global brands like Intuit, PwC, Amazon, and Capital One trust Glider to validate candidate quality and fit across any role in any industry. On average, customers see a 3x placement rate, a 50% reduction in time-to-fill, and a 98% improvement in candidate satisfaction. For more information, visit Glider AI.

AiSensy

m.aisensy.com

AiSensy is a Whatsapp Chatbot, CRM & Marketing Platform. You can Boost your Sales & Automate your Support, Send Broadcast messages to thousands of users and manage Whatsapp Contacts on AiSensy. * Choose from Pre-made NLP Chatbot Templates(Connect Google Dialogflow to Whatsapp) * Get a Verified Presence on Whatsapp (Green Tick) * Boost Sales & Automate Support

Swiftsell

swiftsell.biz

Swiftsell is a generative AI-enabled no-code tool through which consumer brands can automate their lead conversations seamlessly over various channels and enhance sales, marketing and customer satisfaction.

Unleash

unleash.so

Unleash uses AI to leverage all information in your SaaS tools by streamlining knowledge easily within company departments, whenever an employee needs it, wherever they prefer to work. Unleash achieves this through seamless integrations with your company's data sources such as Slack, Notion, Jira, Zendesk, and more, enabling every employee to find the information they are looking for by simply asking Unleash

Atom

atomchat.io

Atom offers an AI-powered WhatsApp chatbot solution to help businesses generate more qualified leads, create more intelligent chatbots, measure results, and integrate with CRMs. Key features include: * 24/7 intelligent virtual assistant to answer customer queries * Ability to reach up to 98% of customers through WhatsApp broadcast campaigns * Automated workflows to filter interested leads and focus sales team on closing deals * WhatsApp multi-agent integration to provide full visibility of customer conversations The solution integrates with HubSpot, allowing businesses to sync WhatsApp contacts into their CRM and create automated workflows using the AI chatbots. Atom provides a personalized advisor and team of AI in WhatsApp experts to guide businesses through the integration process, positioning themselves as a "turnkey" solution in the market. Case studies highlight how clients have seen significant improvements, such as increasing sales from 200 to over 3,000 per month, tripling digital sales conversion rates, and booking over 5,000 confirmed appointments in 2.5 months. The company has been featured in publications like CIO Peru, Forbes, and Estrategia & Negocios, highlighting their growth and recognition in the market. Businesses are invited to speak with an Atom advisor to learn more and try the platform for themselves.

Jetlink

jetlink.io

Communication between people and businesses is changing forever, and messaging will play a central role today and for years to come. Convergence of social and mobile is shaping customer behavior and expectations. They ask things right now, right here. Jetlink brings the "Power of Now"​ with omnichannel messaging and sophisticated enterprise chatbots to your enterprise. We believe this is the revolution in commerce and customer support. Jetlink allows you to deliver delightful conversational sales & support experiences where your customers already are. Jetink is positioned as the A.I. powered central communication platform for the customer touch points such as Web chat, IVR, social messaging apps, Facebook Messenger, Whatsapp, Skype, Slack, Teams and, in-app messaging.

Answered.so

answered.so

Answered.so: AI-powered customer service with human expertise. Resolve up to 70% of customer issues with the GPT chatbot, Knowledge base, HelpHub, and intelligent Searchbar.

AIhelp

aihelp.net

AIhelp is a global customer support platform company headquartered in Hong Kong. Founded in 2014, the company now has over 80 employees and serves 12,000 customers in 32 countries and territories. It’s designed for companies that keen for customer relationships and satisfaction to make it more strong, personal, and productive. We aim to prompt companies to provide great support and then mature service and proactive engagement through providing them all tools and tech-infrastructures that designed to be easy-to-use with over 20 languages. AIhelp is an AI Customer Support Platform for the purpose of messaging and operations for both of Mobile and Web including many of customer support functions such as In-App messaging, AI chat bot, Auto-check Form, Push Notifications, Alerts, Spotlight, App indexing and more. It enables you provide personalized support using Machine Learning for powerful cloud-based analytics to drive higher rankings and retention and solve customer issues instantly and its highly efficient to make sense of massive amounts of data that lead customers stay happy and satisfied.

Alendei

alendei.com

Alendei is AI based customer engagement platform. It enables users to send short text messages to mobile phone users. It provides automated customer support and engagement through a conversational interface to improve user experience and satisfaction. It enables users to provide two way communication by integrating WhatsApp business APIs to send and receive messages.

Algomo

algomo.com

Algomo is a generative AI-powered platform designed to automate customer support through custom ChatGPT-like bots for websites. It allows businesses to resolve customer support interactions efficiently, with the bot handling requests, escalating issues when necessary, and operating without the need for training or maintenance. Algomo's platform functions by instantly answering repetitive customer questions, thereby reducing costs and increasing customer satisfaction (CSAT) and employee engagement scores. It automates the labeling, categorization, and triaging of support interactions, cutting down handle times and manual tasks. Additionally, it empowers agents with AI suggestions and live screen sharing to enhance response times and productivity. Algomo is particularly useful for businesses looking to: * Automate Customer Service: By resolving most support interactions through automation. * Enhance Efficiency: Reducing the time and resources spent on customer support. * Improve Customer and Employee Satisfaction: Through faster resolutions and fewer manual tasks. * International Expansion: With its multilingual capabilities, it's ideal for businesses scaling globally.

Metanoz

metanoz.com

Metanoz AI is a virtual chatbot solution designed to offer problem-solving services to individuals, entrepreneurs, and businesses. Our team of experts and specialists is dedicated to providing accurate and reliable solutions to your problems 24/7. We understand the challenges that individuals and businesses face in today's fast-paced world. Our goal is to help you overcome these challenges and achieve your objectives. We specialize in a wide range of fields, including health and disease-related solutions, business solutions, Search Engine Optimization, Automobile Mechanics, Makeup Artistry, Film Criticism, Astrology, History, Scientific Data Visualization, Yoga, Social Media Influence, Tech Reviews, Interior Decoration, Accounting, Medicine, Web Design Consulting, Real Estate, Mental Health, Personal Training, Career Counseling, Philosophy, Motivation, Travel, Spoken English Instruction, and Copywriting. We have assembled a team of highly trained and experienced professionals who are passionate about their fields of expertise. Our experts are equipped with the latest knowledge and skills to provide you with the best possible solutions to your problems. We take pride in our ability to deliver timely and accurate solutions that are tailored to meet the unique needs of our clients. At Metanoz AI, we are committed to providing excellent customer service. We understand that every client has different needs and requirements, and we strive to ensure that all our clients receive personalized attention. We are always available to answer your questions, provide guidance, and help you navigate through any challenges you may face. Our mission is to help individuals and businesses achieve their goals by providing them with the best possible solutions to their problems. We believe that by leveraging the latest technology and the expertise of our professionals, we can help our clients overcome any obstacle and achieve success. We are constantly expanding our services and expertise to better serve our clients. Our team is dedicated to staying up-to-date with the latest trends and developments in our respective fields. We invest heavily in research and development to ensure that we remain at the forefront of our industry.

Botmaker

botmaker.com

Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests. We are WhatsApp Solution Providers and Messenger Partners.