Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
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Activechat
activechat.ai
Activechat is an AI-driven chatbot platform that automates customer support and sales, enabling personalized interactions and integration with various business tools.
TENIOS
tenios.de
TENIOS is a cloud communications app that offers an AI-based Voicebot to automate dialogues in various business processes across Europe and beyond.
InteliWise
inteliwise.com
InteliWISE is an AI chatbot platform that automates customer engagement through chatbots and voicebots across multiple channels for businesses.
Engageware
engageware.com
Engageware is a customer engagement platform that uses AI to automate responses, facilitate knowledge access, and improve customer service across various sectors.
Cord
cord.com
Cord is a toolkit that enables developers to add chat, commenting, and notification features to applications quickly and easily.
Cloozo
cloozo.com
Cloozo allows users to create and customize ChatGPT-powered chatbots for websites, training them with user data and offering visual customization options.
42chat
42chat.com
42Chat is a chatbot platform that automates user interactions, providing support and information for businesses and events through customized conversational interfaces.
CHATTERgo
chattergo.com
CHATTERgo is an AI-driven chat solution for stores, providing product recommendations, answering queries, and retrieving precise information through contextual search.
Querlo
querlo.com
Querlo provides customized AI solutions, focusing on chatbot development and data management to enhance customer engagement and streamline business operations.
AbsolutChat
absolutchat.com
AbsolutChat is a no-code platform for creating chatbots for social channels like WhatsApp and Facebook, facilitating customer engagement and support.
Ebbot
ebbot.com
Ebbot automates customer service with GenAI chat tools, allowing businesses to manage inquiries efficiently and provide personalized support.
AtlasRTX
atlasrtx.com
AtlasRTX provides AI chatbots that enhance customer engagement across multiple platforms, enabling real-time interactions and analytics for businesses.
Netomi
netomi.com
Netomi is an AI chatbot solution that automates customer support and engagement across various channels, enhancing personalization and operational efficiency.
3Dolphins
3dolphins.ai
3Dolphins.ai helps businesses enhance their digital customer experience through cloud-based and on-premise solutions, facilitating collaboration between technology and people.
Howazit
howazit.com
Howazit is a customer communication platform that automates interactions, streamlines communication processes, and provides insights to enhance customer experience.
Responsa
responsa.ai
Responsa is a chatbot platform that enhances customer and employee experiences through AI, offering customizable virtual assistance and integration with business systems.
Rebotify
rebotify.com
Rebotify is an online platform for creating chatbots for various messaging apps without programming, using a simple flowchart method.
Pingbix
pingbix.com
Pingbix is an online platform for task management, communication, workflow automation, and data analytics, designed to improve business productivity.
Thinkstack
thinkstack.ai
Thinkstack is a platform for building AI chatbots that integrate with businesses' websites, support multi-language interactions, and offer customizable features for user engagement.
Zifront
zifront.com
Zifront is chatbot and live chat software designed to assist with lead generation and improve customer success.
VirtualSpirits
virtualspirits.com
VirtualSpirits is a customizable chatbot for businesses, offering support in e-commerce, services, and inquiries, helping to engage users and potentially convert them into customers.
Cuber
cuber.ai
Cuber AI offers BotzForce, a low-cost automation platform for IT Help Desk, Sales Process Automation, and Customer Support using generative AI and no-code solutions.
Boost.ai
boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
Laiye
laiye.com
Laiye is a platform that integrates tools for digital tasks, such as automation and AI, to optimize business processes and improve efficiency.
Verloop.io
verloop.io
Verloop.io is a customer support automation platform that offers AI-driven chat and voice solutions for businesses to enhance customer interactions across multiple channels.
Mainstay
mainstay.com
Mainstay is a student engagement platform using chatbots to support and guide students during their academic journeys, helping improve enrollment and retention.
BIK
bik.ai
BIK is a conversational marketing platform that helps E-commerce businesses automate transactions, manage CRM, run campaigns, and gain real-time insights to enhance ROI.
Twixor
twixor.com
Twixor is a low-code customer experience platform that uses AI and NLP to create personalized customer journeys across messaging channels.
Gridspace
gridspace.com
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
ChipBot
getchipbot.com
ChipBot is an AI sales tool that enhances website interactions with interactive videos and self-service support to improve customer engagement.
giosg
giosg.com
Giosg is a platform that uses live chat, chatbots, and AI to enhance customer engagement and streamline sales processes for businesses across various industries.
Pandachat
pandachat.ai
PandaChat is a SaaS platform for B2C and B2B communication, offering tools for real-time data interaction and customer engagement through chat and AI features.
InvoCom
invocom.io
InvoCom is a digital marketing app that offers cost-effective marketing solutions to enhance business growth and ROI for clients worldwide.
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