Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
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Teleform
teleform.io
Teleform is a no-code platform for creating and customizing Telegram bots, featuring a visual builder for users of all skill levels.
Ocelot
ocelotbot.com
Ocelot is an AI-driven communications platform for higher education that enhances student engagement and integrates campus systems.
Octocom
octocom.ai
Octocom is an AI customer support platform for e-commerce, automating routine tasks and providing personalized support to enhance customer experiences.
NotBot
notbot.in
Not-Bot is a WhatsApp automation platform for tasks like appointments, payments, orders, and customer support, fully integrable with various databases and services.
Plazbot
plazbot.com
Plazbot is a comprehensive customer service platform that integrates multiple communication channels and AI chatbots for support and marketing.
QuickBlox
quickblox.com
QuickBlox provides APIs and SDKs for developers to integrate chat, voice, and video communication features into applications across multiple platforms.
RoboResponse.ai
roboresponse.ai
RoboResponse.ai is an AI chatbot for businesses that engages website visitors, improves lead generation, and automates customer support.
TxtCart
txtcartapp.com
TxtCart is an SMS marketing app that helps Shopify stores engage customers, recover abandoned carts, and run targeted campaigns using conversational messaging.
My AskAI
myaskai.com
My AskAI is an AI chatbot for customer support, providing 24/7 answers, passing complex inquiries to humans, and reducing support requests significantly.
Terminus
terminusplatform.com
Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.
Connectly.ai
connectly.ai
Connectly.ai is an app that automates and manages customer communications across multiple platforms like WhatsApp and SMS for better engagement and efficiency.
Chatsimple
chatsimple.ai
Chatsimple is an AI chatbot that engages website visitors, answers questions, and generates leads, helping businesses enhance customer support and conversion rates.
Khoros
khoros.com
Khoros is a social media management platform that helps businesses manage campaigns, engage audiences, and analyze performance across various social channels.
Command AI
command.ai
Command AI offers tools for software developers to enhance user experience, including an AI chat agent and personalized guidance system to improve engagement and reduce support tickets.
Reve Chat
revechat.com
REVE Chat is an AI-driven platform for customer engagement, offering live chat, chatbots, co-browsing, and video chat for support across multiple channels.
Coachvox AI
coachvox.ai
Coachvox AI allows entrepreneurs to create an AI version of themselves for lead generation, client support, and personalized business advice 24/7.
Sobot
sobot.io
Sobot is a contact center solution offering AI chatbots, live chat, and voice services to enhance customer interactions and support for businesses.
Leadoo
leadoo.com
Leadoo is a conversion platform that helps websites turn visitors into leads by using bots, personalization, user journey mapping, and analytics.
Cliengo
cliengo.com
Cliengo automates conversations across web, WhatsApp, and social media, facilitating customer interactions, lead management, and data collection for businesses.
SYDLE ONE
sydle.com
SYDLE ONE is a corporate digital platform that integrates solutions for process automation, data management, CRM, analytics, and more for efficient business operations.
Bot9
bot9.ai
Bot9 is an app that allows users to create custom AI assistants for automating tasks, managing workflows, and integrating with various platforms.
Officely AI
officely.ai
Officely AI creates customized AI agents that assist organizations with tasks like recruiting, training, and employee support, integrating with business systems.
STAN AI
stan.ai
STAN is a digital assistant for property managers, using AI to handle texts and emails 24/7 since its launch in 2019.
Joonbot
joonbot.com
Joonbot is a no-code chatbot builder that enables businesses to create personalized chatbots for lead generation, customer support, and automated interactions.
Knowlarity
knowlarity.com
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
VoiceGenie
voicegenie.ai
VoiceGenie.ai is a voice automation tool that provides customer service and sales support in over 100 languages, offering personalized, human-like interactions.
WeConnect.chat
weconnect.chat
WeConnect.chat is a conversational AI platform for automating messaging, managing outreach campaigns, and enhancing customer engagement across multiple channels.
AmplifyReach
amplifyreach.com
AmplifyReach is a multilingual platform for automating customer engagement in sales, marketing, and support, integrating chatbots with live chat for improved efficiency.
Humley Studio
humleyai.com
Humley Studio is a user-friendly SaaS platform for building AI-driven conversational assistants without coding, enhancing customer interactions and engagement.
AskHandle
askhandle.com
AskHandle is an AI support system that enables users to create and manage chatbots for customer support and task automation, enhancing efficiency and user experience.
Outgrow
outgrow.co
Outgrow helps businesses create interactive content like quizzes and calculators, facilitating lead engagement and qualification without needing technical skills.
Fini
usefini.com
Fini is an AI tool that transforms knowledge bases into chatbots for customer support, predicts churn, manages team inboxes, and identifies upselling opportunities.
Glassix
glassix.com
Glassix is an AI-powered messaging platform that streamlines customer communication across various digital channels and automates responses to enhance support efficiency.
happyml
happyml.com
HappyML is an AI assistant that uses voice or text commands to control software applications and create chatbots quickly without coding.
Blits
blits.ai
Blits.ai is a platform for building, training, and deploying chatbots and voicebots using various AI technologies and models, enabling multi-language communication across channels.
AINIRO.IO
ainiro.io
AINIRO.IO allows users to create custom AI chatbots using the ChatGPT model, with integration options for websites and tools, tailored to specific content.
QuickCEP
quickcep.com
QuickCEP is an AI-based platform that enhances customer engagement by providing chatbots for support, product recommendations, and communication integration for businesses.
ResolveAI
resolveai.co
ResolveAI is a platform for creating custom AI agents for business tasks like customer service, with features for training, customization, integration, and monitoring.
BotSpice
botspice.com
BotSpice allows users to create custom WorkBots for skills development, stakeholder engagement, and process automation with backend system integration via API.
Noodle Factory
noodlefactory.ai
Noodle Factory provides AI-driven tutoring, exam prep, and assessment management for educators, enabling personalized student interactions and saving time.
Alltius
alltius.ai
Alltius is a GenAI platform that creates AI assistants for enterprises to improve sales and support efficiency, reducing costs and enhancing customer interactions.
konversable
konversable.com
Konversable is a chat solution that enables businesses to manage customer interactions via chatbots, providing live chat support and lead generation automation.
Futr
futr.ai
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
Hubtype
hubtype.com
Hubtype is a Platform-as-a-Service that enables businesses to build and manage chatbots for streamlined customer communication and enhanced service.
Omnie AI
omnie.ai
Omnie AI is a multi-channel AI assistant platform that helps businesses by providing personalized support, automating responses, and integrating various information sources.
Webio
webio.com
Webio is an AI-powered platform that automates customer engagement for debt collection and management, enhancing interactions through chatbots and real-time messaging.
Swiftsell
swiftsell.biz
Swiftsell is a no-code app that automates lead conversations and customer support for brands, enhancing sales and marketing interactions across multiple channels.
Messangi
messangi.com
Messangi is a multi-channel customer engagement platform that enables businesses to communicate with customers via SMS, email, and apps, enhancing interactions and support.
Codar.io
codar.io
Codar.io is a digital marketing platform that offers tools for chatbots, eCommerce, SMS/Email marketing, and social media management to help businesses improve online engagement.
OCA
ocaindonesia.co.id
OCA is a web-based dashboard for real-time communication, helping businesses enhance awareness and improve customer experiences.
QuickReply.ai
quickreply.ai
QuickReply.ai is a WhatsApp commerce tool that automates customer interactions for online stores, managing sales, marketing, and support efficiently.
Mongoose
hellomongoose.com
Mongoose is a communication platform that enhances engagement in educational institutions through SMS, connecting students, staff, and alumni effectively.
WotNot
wotnot.io
WotNot automates customer interactions with customizable chatbots, facilitating lead generation, support, and appointment booking across various industries.
BotSpace
bot.space
BotSpace is a B2B platform that automates customer support and engagement for businesses using WhatsApp's Business API.
SentiOne
sentione.com
SentiOne is an AI platform that monitors online mentions, analyzes consumer insights, and facilitates customer engagement through chatbots and conversation management.
Rapidbott
rapidbott.com
Rapidbott is a platform for creating and managing chatbots without coding, allowing users to automate tasks and integrate with data sources like Google Sheets.
Alphachat
alphachat.ai
AlphaChat is a Conversational AI platform that allows users to create intelligent virtual assistants for automating customer support.
WayMore
waymore.io
WayMore is an omnichannel marketing platform that helps businesses analyze data, segment audiences, automate tasks, and improve customer engagement to enhance sales and reduce costs.
Customers.ai
customers.ai
Customers.ai automates sales outreach and helps identify website visitors by email, offering extensive consumer data for targeted email campaigns.
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