Pega
pega.com
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
Zingly.ai
zingly.ai
Zingly.ai uses AI to optimize customer service operations, improving efficiency and satisfaction by streamlining communication between businesses and customers.
SPEEQO
speeqo.com
SPEEQO analyzes speech and emotions to provide insights into user experiences.
Snowfly
snowfly.com
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
Mediahawk
mediahawk.co.uk
Mediahawk provides call tracking and marketing analytics to help businesses measure the effectiveness of their campaigns and optimize marketing strategies.
Echovane
echovane.com
Echovane is a tool for product and community managers to conduct market research and collect user feedback efficiently.
Rezo.ai
rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
Klearcom
klearcom.com
Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.
Hippo
jungleworks.com
Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.
Cloodot
cloodot.com
Cloodot is a customer experience management app that consolidates chats and reviews from multiple platforms for efficient online engagement and reputation management.
EvaluAgent
evaluagent.com
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
Invoca
invoca.com
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
Geta AI
geta.ai
Geta AI is a CRM platform that streamlines customer communication through shared inboxes, chatbots, automated workflows, and advanced contact management.
VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ressolve
ressolve.com
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Callbi
callbi.io
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
AI Rudder
airudder.com
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
Prodigal
prodigaltech.com
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
contiinex
contiinex.com
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
Luware
luware.com
Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.
3CLogic
3clogic.com
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
HaloCRM
halocrm.io
HaloCRM is an omnichannel customer service software that manages customer interactions across various platforms to enhance communication and streamline support.
Exairon
exairon.com
Exairon provides autonomous solutions for customer interactions, automating processes without human intervention and improving efficiency for tasks that require human involvement.
Mavenoid
mavenoid.com
Mavenoid is an intelligent support platform that offers troubleshooting and remote support for products, helping businesses enhance customer service and manage inquiries effectively.
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