Page 7 - Top SharurAI Alternatives

Loop Email

Loop Email

intheloop.io

Loop Email is a simple yet powerful team inbox. It's been built with the familiarity of an email client, so it's easy to set up and use for any teams that are used to handling customer messages via email. It's hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app that's going to help you move faster and keep everything and everyone on the same page. This is Loop. It simplifies and organizes all your incoming work communication into one inbox and gives you and your team back order, control and focus. With Loop no messages get missed and your team can assign ownership, chat about customer emails, exchange files, automate workflows and manage shared inboxes with ease. Why not try it today?

ControlHippo

ControlHippo

controlhippo.com

Introducing ControlHippo – the ultimate WhatsApp shared inbox, designed specifically to cater to the needs of sales and support teams. Its exceptional efficiency empowers your teams by providing uninterrupted access to WhatsApp numbers across multiple devices, leading to a complete transformation of communication dynamics. ControlHippo equips your sales and support personnel with an all-encompassing, real-time perspective of customer interactions, offering a 360-degree vantage point of all communications. This invaluable feature ensures effortless monitoring and swift responses to customer inquiries, eliminating any chances of miscommunication and unnecessary delays. Furthermore, ControlHippo's unparalleled flexibility seamlessly integrates with a variety of tools and applications, enhancing your customer support capabilities and optimizing overall team efficiency. Brace yourself for an entirely new echelon of productivity and elevated customer satisfaction with ControlHippo!

OmniOmni

OmniOmni

omniomni.io

OmniOmni is a service for customer support and sales via messengers such as WhatsApp, Telegram, Facebook Messenger, Instagram, Viber and Online Chat.

WotNot

WotNot

wotnot.io

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

Comm10

Comm10

comm100.com

Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes. With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots and automation within one integrated console. Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

Infobip

Infobip

infobip.com

Infobip Email API is an email-sending infrastructure that instantly delivers a high volume of emails over SMTP, or HTTP API. Helps to provide an excellent customer experience with emails delivered without delays, increasing revenue by maximizing deliverability. Support all formats of transactional or promotional emails. Robust and easily scalable infrastructure Process millions of emails in minutes, and deliver them in 2 secs with a 99,4% of deliverability rate. Ready to support any volume of emails. Built for product teams and developers Simple and flexible integration, support all popular programming languages, <100 milliseconds median response time, 99.99% uptime SLA. 24/7 technical support from experienced engineers. Data centers worldwide Local deployments and storage ensure lower latencies and higher security. Remain fully compliant with regional regulations. Deliverability support A dedicated team of deliverability experts helps with onboarding, custom domain warm-up, and maximizing performance. Reporting and analytics Diagnose and resolve sending issues quickly with logs reports and webhooks. Track email performance, and get insights with full email analytics. Email Validation Use API or web application to identify high-risk contacts, remove invalid email addresses, and keep mailing lists clean. Protect sender reputation with a quality database and increase deliverability.

Chatwith

Chatwith

chatwith.tools

AI chatbot that does more than just chatting. Plug in your content and data sources. Integrate with your services. Create a custom AI chatbot that not only chats but converts. Zero coding, on your website in minutes. Chatwith is an AI chatbot builder. It reads files, scrapes web addresses provided by you and connects to your services to let customers interact with your business through text. You can train your chatbot on any website address you want (eg. a public Notion link). Chatwith is meant primarily to be installed on websites, but can also just share it using a link or even create your own personal assistant!

Watermelon

Watermelon

watermelon.ai

Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start automating your customer service by using an AI chatbot. The chatbot makes sure you are available for your customers 24/7, during every step of their customer journey.

Pylon

Pylon

usepylon.com

Pylon is the customer operations platform for modern businesses helping fast growing companies like Deel, Hightouch, Merge, Clay, and Monte Carlo Data to scale their customer operations. Pylon helps companies manage their customers in shared Slack or Microsoft Teams channels, email, in-app chat, and Slack communities. Pylon automatically track customers issues across all the places you talk to your customer, giving a unified place to view, respond to, run workflows, and collect analytics on customer requests. Create views, custom fields, triggers, assignment policies and more. Use AI to auto tag conversations, sync customer Slack conversations to your CRM, send product updates across channels and view engagement. Pylon is trusted by the and more to help scale CX operations across customer support and customer success.

Khoros

Khoros

khoros.com

Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers: * Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform. * Intelligence: Stay ahead of your market, your competition, and your audiences with powerful, yet accessible insights based on real-time, unlimited search across public social channels. * Vault: Protect your brand across your social footprint with access and credential management. * Experiences: Inspire audience participation across your digital properties through the power of social UGC. * Key benefits include: Scale your interactions: Bring all your teams, channels, and content into one platform to manage integrated social campaigns. * Protect your brand: Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale. * Measure what matters: Translate your social performance to metrics that matter to your business with configurable dashboards and data exports. * Crisis management: Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications. * Competitive intelligence: Develop competitive benchmarks and track your competitors’ campaigns to ensure meaningful brand differentiation.

User.com

User.com

user.com

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place. Interested in Marketing Automation? Grab our free 14-day trial with no upfront payment: http://bit.ly/2wrc3Ax We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list see our integrations page here: http://bit.ly/38Dsxn2 As a real-time customer and engagement tool for small and large businesses alike, User.com has been designed to maximize conversion rates and grow user satisfaction. With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time. We understand how important it is to have ongoing engagement with your users in real-time - With the integration of our live chat tool, you can connect in real-time and worldwide. All conversations are stored and connected. Lookup at anytime the latest messages - and send the updates to users via email with simple connections between them.

Typebot

Typebot

typebot.io

Typebot is an open-source chatbot builder. It allows you to create advanced chatbots visually, embed them anywhere on your web/mobile apps, and collect results in real-time Typebot makes it easy to create advanced chatbots. It provides the building block that are adaptable to any business use case. I improve Typebot regularly with bug fixes, new features, and performance improvements regularly. Typebot gives you powerful blocks to create unique chat experiences. Embed them anywhere on your web/mobile apps and start collecting results like magic.

Routee

Routee

routee.net

Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web & API automation solutions. Through its robust platform and scalable API, it helps corporations, retail businesses, and service providers, around the world, to communicate effectively with their target audience. Powered by AMD Telecom’s vigorous infrastructure, Routee brings a powerful engagement toolset to its trusted global partners and some of the most renowned Fortune 500 corporations. What are some of the things you can do with Routee? -SMS Spread your message efficiently all over the globe using the SMS services Routee provides. Marketing SMS, Transactional SMS, Two-Way SMS, SMS Two-Factor Authentication,SMS Survey, Bulk MMS, Verified SMS Sender. -VOICE Let people hear your business’s voice through the numerous VoIP choices. Elevate your brand through Voice Broadcasting, Two Way Voice, Click To Call, Text To Speech, Cloud IVR and Voice Two Factor Authentication. -EMAIL Discover which Email service suits you, customize it and make it happen. Promotional Email, Transactional Email, Email Verifier. Which one do you need? -MESSAGING APPS Reach your clients with more interactive messages and increase your revenues. Engage with them via Viber, RCS, Facebook, Telegram & WhatsApp. -NUMBERS Get your own Premium Rate or Toll-free numbers, validate your contacts list and prevent call-related fraud. This advanced communications platform includes Virtual Numbers, Number Validation, Number Lookup, Missed Call, Call Masking, Toll-free Numbers. -TWO FACTOR AUTHENTICATION Add a second layer of security to your business by utilizing a combination of two different components. Prevent fraudsters from getting access to your sensitive information, application, or software. Use among Two-Factor Authentication with Fallback, SMS, Voice, Viber, or Missed Call.

ADLN

ADLN

adln.io

Adln.io is a Powerful Workflow Tool to Streamline your Customer Support and integrate Apps Seamlessly with Telegram, and Automated Messages, all within a Single Platform. We are Here to Help you Transform the Way you do Business.

SolarWinds

SolarWinds

solarwinds.com

The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks. Key features: • Centralized ticketing and incident management • IT asset management (ITAM) with automated discovery and centralized inventory • Built-in knowledge base for self-service • IT change management and customizable approval workflows • Reporting, SLA alerts, and customer surveys • Remote control Windows®, Mac OS® X and Linux® systems • Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session • Remote access to support end-users outside the firewall

CommandBar

CommandBar

commandbar.com

CommandBar offers a suite of tools designed to empower users and drive product adoption: * Copilot: An AI-powered assistant that proactively suggests relevant product tours, onboarding checklists, and even performs tasks to help users get unstuck. * Spotlight: An intelligent search function that allows users to quickly find anything within the product, from features to help articles. * In-App Help: Provides rich, contextual help documentation that is seamlessly integrated into the user's workflow. * Product Tours: Customizable, interactive tours that guide users through key product flows and features. * Surveys: Collects valuable in-app feedback from users to inform product decisions. * Checklists: Self-guided onboarding flows that help users complete critical setup tasks. * Announcements: An easy way to share important updates and new features with users. * Mobile: Ensures a cohesive, AI-powered user experience across desktop and mobile platforms. The platform also offers seamless integrations with a wide range of popular tools, allowing teams to bring their existing tech stack into the CommandBar ecosystem. By leveraging AI and automation, CommandBar aims to create "non-annoying" user assistance that enhances the overall product experience and boosts user engagement and retention. The platform is designed to be GDPR and HIPAA compliant, making it suitable for use in regulated industries. Overall, CommandBar provides a comprehensive suite of tools to help businesses deliver exceptional in-app experiences and empower their users to get the most out of their products.

SentiOne

SentiOne

sentione.com

SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.

Dixa

Dixa

dixa.com

Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their preferred channel, and leaders the insights to continuously improve the service experience. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Dixa's dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what Dixa calls Customer Friendship. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia. Learn more by visiting dixa.com. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. Dixa does this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allow you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, Instagram, Twitter, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing. Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software. Built for inbound call centers, multichannel contact centers, and small businesses across the world, Dixa provides agents with the tools to deliver exceptional customer service resulting in stronger bonds between brands and customers.

chatof.ai

chatof.ai

chatof.ai

ChatOf.ai is a platform that allows businesses to create and deploy their own AI-powered chatbots. The key features of the service include: * Custom AI Chatbots: The platform enables businesses to build and deploy customized chatbots that are tailored to their specific needs and brand. The chatbots can be designed to handle various business functions such as customer support, lead generation, e-commerce assistance, and more. * Conversational AI Technology: ChatOf.ai utilizes advanced natural language processing (NLP) and machine learning algorithms to power its chatbots, enabling them to engage in human-like conversations and understand the context and intent behind user queries. * No-Code Chatbot Builder: The service provides a user-friendly, no-code chatbot builder interface that allows businesses to create and configure their chatbots without the need for extensive technical knowledge or programming skills. * Omnichannel Deployment: The chatbots created on the platform can be seamlessly integrated and deployed across multiple channels, such as websites, mobile apps, messaging platforms (e.g., Facebook Messenger, WhatsApp), and voice assistants. * Analytics and Optimization: ChatOf.ai offers real-time analytics and performance tracking tools to help businesses monitor the performance of their chatbots, identify areas for improvement, and optimize the conversational experiences. * Enterprise-Grade Security: The platform is designed with enterprise-level security features to ensure the protection of sensitive data and compliance with relevant regulations. ChatOf.ai positions itself as a comprehensive solution for businesses looking to leverage the power of AI-powered chatbots to enhance their customer interactions, automate various business processes, and drive growth.

Botmother

Botmother

botmother.com

Botmother is a single platform for creating and launching chatbots of any complexity without programming. With the visual builder, bots are built from ready-made blocks by simple drag and drop. Implement any of your ideas without a single line of code. We do not limit the scenario size or the users number. For a quick start, there are ready-made templates with popular bot scenarios. You can connect them with a messenger and use them as they are, or change them to suit your needs. You won't have to create separate bots for different messengers. One bot built in the Botmother builder will be able to work on Telegram, Viber, WhatsApp, Facebook, Instagram, VKontakte, and Odnoklassniki.

Autoresponder Bot

Autoresponder Bot

pageautoresponder.com

Autoresponder Bot is a Facebook and Instagram autoresponder software that allows you to: * Instantly Send Custom Replies and Private Messages: Configure the software to automatically reply to new comments or direct messages across your Facebook posts and Instagram stories with customized responses. * Messenger Bot for Automated Responses: Set up an automated chatbot to respond in a specific order to new direct messages based on keywords. * Giveaways and Contests Module: Quickly increase engagement on your Facebook page by running contests and giveaways. Key features of Autoresponder Bot include: * 100% compatibility with Facebook's Terms of Use * Easy to use and configure, no installation required * No limits on the number of replies or direct messages * Supports multiple languages * Automatically detects and removes offensive content or spam * Ability to auto-reply to comments on various post types (ads, boosted posts, videos, etc.) * Option to auto-reply with specific keywords, links, emails, tagged friends, etc. * Personalization using tags like user's name, date, keyword, etc. * Unlimited keyword lists, templates, and private message options * Facebook contest module to encourage user engagement The software is cloud-based, meaning you don't need to install anything on your computer, and it can run in the background 24/7, even when your computer is off. It's marketed as a solution to help businesses save time on moderating their Facebook and Instagram interactions.

Botifi

Botifi

botifi.me

Chatbot constructor, automating sales, marketing and support on Telegram, Facebook Messenger, Instagram and others

Gerabot

Gerabot

gerabot.com

Gerabot - chat for the site, the designer of chat bots for messengers. * Chat for the site. * Constructor of chat bots. * Development of chat bots.

Tovie AI

Tovie AI

tovie.ai

Tovie AI provides a wide range of AI-powered solutions specifically designed to improve engagement and service for businesses across several industries. Their offerings include custom chatbots and voice bots which can be applied to varied uses such as customer support in contact centers, public services, hospitality and insurance among others. The software also allows for seamless interaction with corporate data, improving business optimization potential. They propose tailored solutions for debt collection and enhanced retail services with a shop assistant feature. Their technology can also easily be adapted by mobile operators and applied in the banking sector. Keeping security as top priority, Tovie AIs financial services are certified valid and compliant with IBM. As part of their mission to boost digital business growth, Tovie AI presents a unique Generative AI expertise which can transform data into actionable insights, as demonstrated in their work with the University of Lincoln. They offer Tovie Platform and Tovie Cloud among their products. Overall, Tovie AI has shown strategic use of AI to drive businesses forward, as reflected in their success stories.

Tiny Talk

Tiny Talk

tinytalk.ai

Tiny Talk is a Software as a Service platform that enables users to build and deploy chatbots in minutes. It provides an intuitive interface and tools to create custom chatbots using large language models. Tiny Talk allows users to train their chatbots using their own data or documents, customize their behavior, and integrate them into websites, messaging platforms like WhatsApp, or other applications through APIs. Users can create knowledge bases, scrape web urls and generate leads from visitors. Overall, Tiny Talk empowers users to leverage chatbot technology to automate customer support, increase e-commerce sales, capture and qualify leads, collect feedback, offer technical support or streamline HR, business and onboarding operations of a workforce.

Sobot

Sobot

sobot.io

We offer contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.

MinChat

MinChat

minchat.io

Chat API/sdk that enables you to create chat functionality into your app or website within minutes saving you months of development time time. MinChat also comes with prebuilt UI's making it even easier to have chat functionality setup into your app or website.

LabiDesk

LabiDesk

labidesk.com

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidget with automatic replies, to reduce the number of incoming requests; - Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; - Canned Responses/ Macros for your Agents; - SLA, Department and Agents Roles, and Routing.

BMC

BMC

bmc.com

BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.

iAdvize

iAdvize

iadvize.com

iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging throughout the customer journey. Providing a comprehensive solution for pre-sales and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement. Established in 2010, iAdvize has 230 employees located across Boston, Paris, Düsseldorf, and Nantes (HQ).

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