Page 71 - Top Salesforce Alternatives

DPOrganizer

dporganizer.com

DPOrganizer is a Swedish company, founded to help privacy pro's like yourself get more things done. Whether you need to organize your privacy program better, manage your RoPA faster, or raise awareness more efficiently, professionals can increase their productivity through the entire privacy program lifecycle in DPOrganizer. DPOrganizer's mission is to help turn privacy professionals into privacy heroes. DPOrganizer is a privacy management software - a powerful Software-as-a-Service - with a focus on ease-of-use, simplicity and flexibility. DPOrganizer helps businesses and organisations map, visualize and report on personal data processing. DPOrganizer believes responsible data processing is not only a question of compliance, but a necessity in order to compete in an increasingly digital and privacy aware world.

ComplyCloud

complycloud.com

ComplyCloud is the only software you need to ensure your data protection and IT security compliance. It combines legal and IT expertise with software to automate all your compliance management and provide you with the mandatory documentation output. You can look forward to spending more time where it matters for your business since its platform saves you up to 80% of your compliance workload. You get a combined GDPR & NIS2 expert and project manager at your fingertips. With this, all you need for GDPR and NIS2 compliance is included, easy to implement, intuitive, and automated. Its software is developed and kept up to date by EU data protection lawyers and IT security experts. Unlike any other solution, ComplyCloud combines compliance software with legal expertise, which gives you as its customer legal knowledge, guidance, and support. All of the above is the result of its shared fight for the right to privacy. It wants a world where compliance is easy to achieve, fair, and transparent for all. That’s why it aims to empower organizations to protect personal data and infrastructure in a cost- and time-efficient way. This is not 'only' good for the organizations but also for society and democracy.

Seers

seersco.com

Seers is the leading privacy & consent management for companies in 100+ countries. Seers is a fast-growing company and increased its customers by 1040% in 2020 compared to 2019. It has developed and launched 10 AI-based digital solutions on its software as a service (SAAS) platform to resolve data privacy compliance problems for companies. These solutions enable companies to comply with data privacy regulations worldwide including GDPR, CCPA, PECR and LGPD in a cost-effective and efficient manner and protect them against hefty fines (up to £18 million or 4% of annual turnover - whichever is higher) by the regulator, as well as, loss of reputation and business. The solutions are: - Consent Management Platform (Cookie Consent) - Data Subject Request Management - Incident and Breach Management Platform - Data Privacy Impact Assessments - Privacy Policies and Template Packs - GDPR Staff eTraining - GDPR, PECR, Cyber Security Audits and Assessments - Privacy Expert Platform Seers market-leading GDPR & CCPA compliant solutions are top-rated and also available on leading marketplaces including Wordpress, Joomla, Magento, Shopify and PrestaShop.

Ketch

ketch.com

Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform is the new layer of business technology that helps brands collect, control, and activate permissioned, privacy-safe data across every device, system, and third-party app. Brands around the world use Ketch to simplify privacy and consent operations, increase revenue from advertising, data, and AI initiatives, and build trust with customers and partners Ketch enables businesses and platforms to build trust with consumers and grow with data. The Ketch Trust by Design Platform is a coordinated set of applications, infrastructure, and APIs that collapses the cost and complexity of privacy operations and mobilizes responsibly gathered data for deeper customer engagement and top-line growth. With Ketch Programmatic Privacy™ for privacy ops, companies can adapt programmatically to fast-changing regulations while managing risk and cutting operational and privacy engineering costs by 80%. With Ketch Data Stewardship, businesses achieve complete, dynamic data control and intelligence over a company’s vital data assets, building trust and creating the foundation for responsible AI and advanced data and analytics initiatives. Customers use Ketch to eliminate risk, collapse costs, and enable data-driven growth.

DeepConverse

deepconverse.com

DeepConverse is an advanced artificial intelligence platform aimed at automating customer service processes. Through the use of AI chatbots, DeepConverse enhances customer experience and contributes towards business growth. The AI tool's key capabilities include the use of next-generation support chatbots to facilitate more efficient and guided support, and interactive decision trees for handling complex tickets. DeepConverse also utilizes an Answer Engine, leveraging existing knowledge resources for quick launching. The system integrates with Zendesk LiveChat, featuring agent handover capabilities where it can rapidly scan for relevant support agents. It provides rich analytics which help in making informed decision and saving support costs, coupled with an in-built form builder for streamlining support processes. DeepConverse is programmed with more than 50 integrations, delivering versatile compatibility. It supports various channels including web, email and messages through Facebook Messenger and SMS. DeepConverse is applicable across several industries such as gaming, retail, education, consumer electronics and more, offering automated and enhanced support experience for various customer queries.

Idiomatic

idiomatic.com

Idiomatic is a cutting-edge customer intelligence platform utilizing artificial intelligence to analyze customer feedback and turn it into a comprehensive voice of the customer image. The platform identifies customer pain points, drivers, and sentiment across various contact sources. It specifically assists customer support, customer experience, and product teams in leveraging existing user feedback effectively to improve product, service, or operational developments. Idiomatic's primary aim is to uncover the 'why' behind customer feedback with advanced AI tailored to your business. This eliminates dependence on general text analytics and manual analysis. The platform uses AI to analyze all types of customer feedback across various data sources, including customer support, customer surveys, app reviews, social media, forums, and product reviews. Core features of the platform include custom data labels organized in easy-to-understand categories, AI-generated ticket group summaries, custom sentiment analysis models, and ability to create and track different user segments. Other features include automated routing and escalating support tickets based on the issue, the ability to build, schedule, and share custom reports on customer issues, and calculating fully-loaded cost per ticket per help desk channel, customer segment, and customer issue. These features aid businesses in streamlining support operations, decreasing costs, and improving product satisfaction.

EdgeTier

edgetier.com

EdgeTier is a real-time AI software that monitors conversations and provides valuable insights to enhance customer experience. It enables customer engagement teams to improve efficiency and turn agents into superstars. The software analyzes data and makes it readily accessible, allowing teams to respond to changes and trends in real-time. The software offers several features to enhance customer engagement. Sonar provides real-time trend detection to react faster to customer communications. Index enables flexible meaning-based search and tagging to quantify unstructured data. Coach helps improve agent effectiveness by providing a comprehensive picture of their performance over all interactions. Assist delivers personalized agent prompts for faster responses. EdgeTier is trusted by customer-focused leaders to unlock their customer reality, drive retention, and improve customer experience. It has been successfully implemented by companies like Abercrombie & Fitch, CarTrawler, and Codere Online. The software is compatible with major players in the industry such as Salesforce, Live Person, Zendesk, and Kustomer, and can be integrated easily with existing software stacks. It supports multilingual capabilities and allows organizations to work across different languages, time zones, and cultures. EdgeTier offers galaxy-class scalability and processes millions of messages daily. It ensures real-time communication by working in real-time and processing messages as they are sent and received. The software also provides off-the-shelf efficiency and insights, making it a valuable tool for contact centers with more than twenty agents. Overall, EdgeTier empowers customer engagement teams with advanced AI capabilities to improve efficiency, responsiveness, and customer satisfaction.

Interactions

interactions.com

Interactions provides Intelligent Virtual Assistants (IVA), which are AI-powered tools that enhance communication between businesses and consumers. Their technology combines artificial intelligence with human understanding to create engaging and effective interactions. The main goal of Interactions' IVA is to improve customer experience and streamline communication processes.Interactions' IVA is designed to handle a wide range of tasks, allowing businesses to optimize their customer engagement efforts. It can assist in customer care, ensuring that inquiries and issues are effectively addressed. The IVA is also capable of providing PCI compliance, ensuring the security of sensitive financial information. Additionally, it can manage social customer care, enabling businesses to effectively engage with customers on social media platforms.One of the key features of Interactions' IVA is its ability to understand and communicate at a human level. This means that customers can interact with the IVA naturally, using their own words and without being limited by language barriers or complicated queries. The IVA also reflects the brand persona of the business, allowing for a personalized and consistent customer experience.Moreover, Interactions' IVA can automate transactional or data-driven tasks, freeing up human agents to focus on more complex issues that require personal attention. This improves agent productivity and creates a more positive work environment for employees.Overall, Interactions' Intelligent Virtual Assistant offers businesses the opportunity to enhance customer communication, optimize labor resources, improve customer experiences, and streamline their operations.

EyeOnTask

eyeontask.com

EyeOnTask enables you to manage everything in a modern and intuitive way, making it the best field service management software on the market. It offers a system that solves the current issues faced by corporate field service management. It is a customer-focused organization with the mission of lowering costs, increasing efficiency, and optimizing operations for its clients. It has helped several field service businesses manage and optimize their field activities, which in turn boosted their return on investment. EyeOnTask is a name you can trust among the available field service software in the market. Features: * Billing & Invoicing * Quotations/Estimations * Job Scheduling * Assets/Inventory Management * Job Time Tracker * Job Dispatching * Contract Management * Audit/Inspection * Appointments/Leaves * Client Call History and Service Tracking * Payment Collection On The Field * Electronic Signature * Customer Portal * Equipment Management * Lead Management Industries It Serves: * HVAC * Plumbing * Computer Installation & Repair * Transportation and Logistics * Construction * CCTV Surveillance * Internet and Cable Service Provider * Pest Control * Cleaning Software * Lawncare and Landscape * Pool and Spa * Solar Installation System * Fire Safety and Alarm Systems * Home Automation EyeOnTask is a cloud-based field service management software that automates, organizes, and streamlines your company's operations.

Original Software

originalsoftware.com

Our enterprise testing platform is trusted by hundreds of companies in lowering risk from bugs and failed updates and saving up to 60% in time spent testing. Step into the future with a single, powerful platform to manage, capture and automate your testing across your ERP and entire tech stack. On-premise, cloud, custom app or green screen - it tests across any and all of them.

Setster

setster.com

Setster offers seamless appointment scheduling for any business or department. It automates complex scheduling rules and workflows while offering a custom user experience every time. Whether your company manages a vast network of branches and locations or simply needs a virtual meeting solution, Setster's cloud-driven or on-premise alternative is designed to scale with your growth, providing a reassuring solution for your evolving needs. Easily manage scheduling appointments and resources, increase productivity, and reduce costly no-shows. Its powerful, all-inclusive platform includes a rich feature set that is easily configurable by a product lead or programmatically via APIs and developer toolsets. Do more with Setster.

Re:catch

recatch.cc

Re:catch is a cloud-based sales funnel automation software that empowers revenue teams to achieve revenue acceleration by optimizing Speed-to-Lead and Time-to-Revenue.

Nylas

nylas.com

Hundreds of thousands of developers around the world use Nylas to increase velocity and seamlessly build customizable email and scheduling capabilities through state-of-the-art APIs. Nylas is the only platform that gives developers universal access to email, calendar, and contacts providers through a single integration. Developers and their teams are increasingly turning to Nylas to quickly and securely launch critical features, enabling them to spend less time on their infrastructure and more time building software with limitless potential. Learn more at www.nylas.com and follow us on LinkedIn, Twitter, and YouTube.

Weezly

weezly.com

Weezly is a groundbreaking platform that redefines how businesses communicate with potential customers, combining the efficiency of scheduling with the personal touch of video messaging and the versatility of screen recording. Designed to streamline the outreach process, Weezly empowers businesses to connect with clients in a more meaningful and efficient way. WATCH THE DEMO: https://www.youtube.com/watch?v=_UhbwEoVTwM Weezly Features: Booking Page: Simplify the process of scheduling meetings with a customizable booking page that reflects your availability. This feature allows clients to easily book appointments without the need for back-and-forth emails, streamlining your scheduling process. Timeslot Picker: Empower your invitees by letting them choose a meeting time that works best for them. You propose available times, and they pick the one that suits them the most, making scheduling efficient and hassle-free. Group Poll: Coordinating group meetings has never been easier. With the group poll feature, invitees can vote on the best time that works for everyone, ensuring maximum participation with minimum scheduling conflicts. Website Widget: Convert website visitors into potential customers by adding a video with a booking feature directly to your site. This innovative widget engages visitors and offers them a straightforward way to connect with you. Screencast: Create and send personalized video messages with the screencast feature, an ideal alternative for businesses seeking more engaging ways to communicate. Whether it’s a product demo, a tutorial, or a personal message, screencasts add a personal touch to your digital communication. Screencast + Booking Page: Weezly is the only platform in the world that combines screencasting with a booking page. Record a video and immediately offer viewers the chance to schedule a meeting via an embedded booking page next to your video. This unique solution bridges the gap between engagement and action, enhancing the customer journey. Dynamic Videos: Elevate your outreach with dynamic videos. Record a single introduction message, enter a website address, and let Weezly create a personalized video that combines your message with a scrolling view of a specific website. This feature offers unparalleled personalization, making each communication uniquely tailored to the recipient. Benefits of Using Weezly: Enhanced Efficiency: Weezly’s integrated features save time and streamline the scheduling and communication processes, allowing businesses to focus on growth and client service. Increased Engagement: With personalized screencasts, dynamic videos, and easy scheduling options, Weezly significantly boosts engagement rates, turning prospects into clients. Flexibility and Customization: Whether you’re planning individual meetings, group sessions, or looking to enhance your website’s engagement, Weezly’s versatile features can be tailored to meet your specific needs. Innovative Communication: By combining video messaging with scheduling capabilities, Weezly sets a new standard for business communication, offering a more personal and effective way to connect with clients. Businesses that have adopted Weezly report transformative outcomes, including: Up to 50% less time spent on scheduling meetings. Over 70% increase in engagement rates using dynamic and personalized video content. Significant uplift in conversion rates due to the streamlined scheduling process and enhanced communication methods.

AppointmentCore

get.appointmentcore.com

An cloud-based scheduling platform for growth focused leader looking to speed up their sales and fullfillment processes.

Default

default.com

Default eliminates manual workflows and removes tech stack complexity by bundling automation, scheduling, qualification, routing, reporting, and enrichment. Automate manual workflows that are killing your pipeline while simplifying revenue operations with one unified platform.

Apptoto

apptoto.com

Reduce costly no-show appointments, and ensure your clients and patients show up on time and well-prepared by using Apptoto's appointment management software. Apptoto is an automated appointment reminder, online scheduling, and client messaging platform for appointment-based businesses. Apptoto syncs with virtually any calendar, including Google Calendar, Outlook, Microsoft Exchange, Salesforce, Clio, and more, to display your upcoming appointments in one easy-to-scan interface. Automatically send custom appointment reminders and confirmation messages via SMS text, email, or voice call. Plus, talk with customers in real-time with 2-way messaging, enable clients to schedule their own appointments with online booking pages, and analyze it all with advanced reporting. With Apptoto, you will increase revenue, reduce manual scheduling tasks, and streamline the client communication process.

ThirdChannel

thirdchannel.com

ThirdChannel provides the only in-store and online retail technology solution driven by a passionate brand expert. Equipping a skilled, passionate brand representative with powerful cloud-based technology allows them to make intelligent sales optimizations in both e-commerce and in-store environments. ThirdChannel was created with a simple idea in mind — brands and people are symbiotic. People attach their identity to brands; they become everything the brand promotes. It believes there is a dedicated, passionate group of individuals who represent everything your brand stands for — lifestyle, value, ethics. At ThirdChannel, it finds these individuals and matches them to your brand based on the life they love living. At its core, it believes that businesses outperform the competition when they are data-driven. In turn, its people can make guided decisions that lead to measurable results. ThirdChannel’s retail execution and e-commerce customer support software provide visibility into real-time data for both online and in-store activity. By aggregating millions of data points in simple dashboards, brands and brand representatives have access to quick overviews as well as deep-dive analytics that can be used to make meaningful decisions. Manage and maintain insight into your people and operations from a single, organized dashboard. Its suite of intuitive retail solutions allows you to have real-time visibility into each of your stores anywhere in the world, no matter what time it is. Its proprietary technology stack includes Core Store Reporting, Advanced Sales Reporting, Retail Presence Optimizer, and Store Selection Service. Brands need real-time insight into online and in-store sales activity, customers need to strengthen their product knowledge during critical moments of the buying journey, and brand representatives must have the ability to create an unforgettable buying experience. Its brand representatives are visual merchandising experts, online chat aficionados, and sales experts who are dedicated to your customers.

Engageware

engageware.com

Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.

TrueVault

truevault.com

TrueVault is a comprehensive privacy platform that manages compliance with data privacy laws. Built by experienced attorneys, our software takes your business from 0 to 100 — and keeps you there.

Netomi

netomi.com

Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises. Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, security, and data privacy. Our innovative AI deployment guarantees cost savings, operational efficiencies, and boosts in customer satisfaction, loyalty, revenue, and profitability. Netomi’s no-code solution deploys in weeks, scales automatically, and offers comprehensive tools for non-technical users to easily manage CX AI at scale. This results in a lower total cost of ownership, faster time to market, and reduced reliance on developer resources. Founded in 2016, Netomi leverages the latest AI developments to enhance customer experience, empowering brands with high-quality automated support and tools to augment human agent teams. In a rapidly evolving AI landscape, Netomi makes it easy for brands to meet rising customer expectations and deliver exceptional service.

Quivers

quivers.com

Quivers offers a collaborative commerce solution to help your brand fulfill orders directly without competing with retailers.

Omisell

omisell.com

Omisell’s mission is to provide a simple and seamless experience for online sellers. We offer services and solutions that assist sellers in managing orders across all offline and online sales channels. Analyzing sales strategies and automating order fulfillment become significantly easier, backed by Omisell’s system and data. Omisell is available on all platforms: Desktop, mobile, and tablet to offer better control, visibility, and efficiency.

Howazit

howazit.com

At Howazit we help organizations of all types, sizes, and industries meet customer expectations and walk them through their journey, by enabling simple and, most importantly, relevant communication. Our marketing and operations solutions enable you to interact with customers at relevant touchpoints, measure their customer experience, and act accordingly in a personal, tailored manner.

BiCockpit

bicockpit.com

BiCockpit is an e-commerce software solution that allows you to quickly and simply manage all of your online marketplace and e-commerce systems' order and invoicing procedures from a single panel. The Bicockpit product management tool makes cross-platform product transfer simple for users. Products are synchronized between ecommerce platforms and marketplaces. Start your management today from the cockpit!

SQQUID

sqquid.com

SQQUID multi-channel sales automation helps retailers grow sales and cut order processing and shipping costs across multiple store locations and online channels.

Twirll

twirll.com

All the business applications in one cloud solution to grow , automate and run business for Hospitality , Retail (B2C), Wholesale (B2B), Manufacturing & Services

Accumula

accumula.com

Accumula's omnichannel platform unites retailers' online and offline channels to create a seamless customer experience. We integrate e-commerce, in-store , and back office operations into a single system, minimizing retraining and maximizing sales. Retailers sell more with Accumula by making their in-store inventory available for sale online, increasing sales opportunities through ship from store, curbside pickup, and in-store pickup.

ChannelApe

channelape.com

Strategic Inventory Management Software for Commerce Three core products: 1. Insights - Dashboard, Reports and Alerts built for Omnichannel Brands Know exactly what you have where and why. Business Intelligence built for commerce. Reports around orders, fulfillments, inventory, and product performance. 2. Workflows Workflows brings a drag-n-drop UI and message based integration workflows to your fingertips.

Pylon

getpylon.com

Pylon helps you deliver the best experience for your solar customers, increasing referral business and customer reviews.