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RatingFlow is a review management app designed for local businesses that want to collect more Google reviews and handle customer feedback in a structured way. It uses a smart review funnel to direct customers with positive ratings to Google while routing lower ratings to a private feedback form, helping businesses separate public reviews from issues that may need follow-up.
The app includes tools for creating a custom review link, generating QR codes, and sharing review requests through SMS, email, receipts, business cards, and other customer touchpoints. It also provides real-time analytics for tracking review conversion, average ratings, and trends, along with multi-language support and spam protection to help keep review collection organized and secure.
RatingFlow is positioned for businesses that want a straightforward way to manage online reputation, improve Google Business Profile review collection, and respond to negative feedback privately before it affects public ratings.
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