Saber Feedback
saberfeedback.com
Simple and flexible feedback tool that sits on your website Open lines of communication with your customers so you can solve problems and boost engagement. Discover urgent bugs, improve your user experience, and make your content QA smoother. All with a simple feedback button you can add to any web page. Screenshot functionality included.
RapidUsertests
rapidusertests.com
Rapidusertests.com is an online usability service which enables companies to perform quick and easy optimization of their websites and apps. For 69€ per tester, product managers, marketeers and ux designers can get usability feedback to their website or advertisments. Due to an innovative screen recording technology, a hand-picked panel of test users, and a test creation process designed by usability experts, insightful usability tests can now be conducted quickly, pragmatically and cost-effectively.
Kantar Marketplace
kantarmarketplace.com
Kantar Marketplace is an automated market research platform designed for insights professionals, marketers and agencies who want to test, learn and move faster. The platform is built on a foundation of industry-leading expertise and proven methodologies, delivering results in hours, not days. It features a range of consumer insights tools including both survey and AI-based research solutions. Our best-in-class analytics dashboards give you control of your view, so you can interpret your results effortlessly. Compare results across tests or versus our norms. The platform is built to flex with your needs, so you can tap into the right amount of support for each project, choosing from self-serve, guided self-serve and expert service options. Available in 70+ markets worldwide.
Hubble
hubble.team
Hubble is a unified user research software for product teams to continuously collect feedback from users. Hubble offers a suite of tools including contextual in-product surveys, usability tests, prototype tests and and user segmentation to collect customer insights in all stages of product development.
Ethnio
ethn.io
Ethnio is a UX research recruiting, scheduling, incentives, and participant management CRM. The most powerful user research CRM, Ethnio was built by UX Researchers to cover all your research operations needs
NEXT
nextapp.co
NEXT is an AI-powered product discovery platform that turns customer interactions into product insights. NEXT collects customer interactions, accurately understands these interactions, and delivers evidence-based insights teams use to validate day-to-day product decisions and big-picture ideas. The result? - Build better products. - Accelerate time to product market-fit. - Spend up to 50% less on development costs Deloitte, Autodesk, Bosch, and hundreds of other organizations use NEXT to bring their customers into every decision. For more information, visit www.nextapp.co
Wynter
wynter.com
Wynter gives you feedback from your target customers. Learn what your B2B SaaS ICPs: ⦿ think and want, what are their pains, desired gains, and jobs-to-be-done ⦿ how your marketing and product messaging is resonating with them Wynter helps B2B companies speed up market feedback loops and convert more best-fit customers. It's the fastest way to discover how people in your target market think and how your messaging is resonating with them. Verified B2B audiences: target by job title, industry, company size. Set up tests and buyer surveys in minutes, results in 12-48 hours.
Behavio
behaviolabs.com
Behavio, the automated insight platform for creative advertising, is a valuable resource for any brand manager, marketer, strategist, researcher, or CEO, who wants to make data-driven decisions and optimize their ad campaigns for maximum impact. The web-based environment allows users to test their ads at any stage of the development – finished campaigns, storyboards, videos, images, or even just work-in-progress concepts. Users can pre-test and post-test their ad campaigns to make data-driven decisions about the effectiveness of their messaging. Features include second-by-second video analysis, concept comparisons, emotional word clouds, and much more. Results are available in under five days.
Cool Tabs
cool-tabs.com
Drive your marketing campaigns on social networks and on your website, generating leads. Monitor your social networks and perform Social Listening, Brand Monitoring, and real-time content curation. * Grow your digital audience and get qualified leads with simple interactive content through your app, your website or social networks. * Analyse the social conversation your customers and users are having about your brand on social networks, forums, and media.
Notified
notified.com
Notified Event Cloud delivers the world’s most comprehensive end-to-end event technology and related services to power the creation and management of events. Manage the entire lifecycle of your events, no matter the location, format, size or length - from single sessions to always-on experiences. Notified allows event planners, marketers, and communication professionals to create immersive experiences, drive engagement, mine profitable insights, and maximize ROI from one platform. - In-person events: streamline and automate your registration and back-end processes from call-for-papers to agenda creation. - Virtual events: deliver an immersive digital experience with brandable lobbies, robust engagement tools and built-in webcasting solution. - Hybrid events: take the shared experience to new heights with end-to-end event technology, mobile app and on-site production services Create Immersive Brand Experiences - Across Time and Space Surprise and delight your attendees with unique, curated experiences. Design a digital experience that communicates your story and reflects your brand. - Consistent & customized brand experience – responsive & 3D - Flexible content and programming – live, simulive, and on-demand - Seamless blend of in-person and digital channels - Scalable from 500 to 200,000+ attendees Take Engagement to New Heights Drive engagement and build meaningful connections that extend beyond the live day of the event and across time and space. Fuel your community with programming, before, during, and after the event. - Connect attendees with fellow attendees and sponsors with AI-driven matchmaking - Video chat with fellow attendees 1:1 or in a group - Monitor conversations on social channels using social hubs - Maximize attendee engagement wherever your attendees are with a powerful event app - Drive meaningful engagement with gamification and badging Gain Actionable Insights and Maximize ROI Get the insights you need to drive business results with a single source for unified event data. Your data is a design tool to deliver powerful attendee experiences. The powerful analytics and reporting portal integrates with your marketing tech stack and provides you with real-time metrics and insights about your audience. Complex Event Management Made Simple Strengthen your event collaboration and scale your team with a platform that streamlines and automates your back-end processes. No duplicative effort that is inherent in virtual or in-person centric event technology solutions. - Register attendees - Manage speakers, exhibitors and sponsors - Deliver and curate content - Engage your community
Wyng
wyng.com
Wyng helps brands grow and understand their audience, to deliver more relevant experiences. With Wyng, marketers can easily build interactive digital experiences that engage customers at the right moments, earn preferences and other zero-party data, and personalize in real-time. Whether the experience is a product finder quiz, promotion, or preference center - Wyng experiences are always well-timed, user-friendly, and offer genuine value to consumers. Wyng serves over 250 global brands, including AAA, Disney, Estée Lauder, Sony, and Unilever, who use Wyng to drive opt-ins, increase sales, and strengthen consumer trust and brand affinity.
Locobuzz
locobuzz.com
Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.
True Anthem
trueanthem.com
True Anthem is an AI Social Publishing platform trusted by top publishers to automate and optimize the sharing of content to social media platforms. Publishers use True Anthem to grow web traffic, increase social KPIs, and automate social media workflow. True Anthem platform seamlessly curates timely and breaking news, recirculation of recently published content, and evergreen content. The software supports advanced reporting and AI-driven sharing to Facebook, Twitter, Instagram (including link in bio), LinkedIn, and Pinterest. True Anthem works with over 500 publishers including the Associated Press, Reuters, Dotdash Meredith, NBC News, ABC, CBS/Paramount, McClatchy, Gannett, etc. True Anthem is headquartered in San Francisco, CA.
Native AI
gonative.ai
Native Ai is an always-on market intelligence platform that helps brands and organizations track, manage, optimize, and innovate. It uses the most advanced NLP and AI technologies to make discoveries amongst large datasets allowing brands to streamline products and better understand consumers.
featureOS
featureos.app
featureOS transforms the way you aggregate, analyze, and act on user feedback, turning scattered data into actionable insights, powered by our AI assistant - KAL. 🦸🏻♂️ featureOS can gather insights through feedback boards and from many other sources like Intercom chats, Zendesk tickets, etc., and helps you craft detailed product roadmaps, and communicate updates with release notes. With our advanced search and filters organizing feedback is effortless. With seamless integrations with tools like Jira, featureOS makes it easier to track progress and stay on top of your projects. Why Choose featureOS? - Simplify team communication and decision-making. - Affordable, user-friendly, and tailored to your business needs. - Boost customer engagement and product awareness. - Prioritize feedback to build robust product roadmaps. - AI-powered sentiment analysis to understand feedback at a deeper level. - Intelligent feedback summarization for quick insights. - Seamless integration with Jira, ClickUp, Salesforce, Intercom & Zendesk for enhanced productivity.
BrandBastion
brandbastion.com
Easily monitor and manage all your social media conversations with BrandBastion Lite. Our AI-powered platform simplifies comment management by analyzing sentiment, detecting spam and hate speech, and identifying the messages that require a response from your brand. BrandBastion Lite covers ads and organic posts on Facebook, Instagram, Twitter, Youtube, and TikTok. The top platform features include: * Sentiment analysis in 109 languages. * Highlight and auto-hide unwanted and harmful comments (spam, offensive, inappropriate, and against brand). * Find which comments need your response by leveraging Intent Recognition. * Unlimited number of users so you can get your whole team on the platform.
Call Criteria
callcriteria.com
Call Criteria offers affordable, efficient, and scalable quality assurance solutions for your contact center. Our QA solutions include sophisticated true AI (Large Language Model), speech analytics, and traditional human evaluations. Our customized scorecards offer precise feedback to boost compliance, customer satisfaction, and sales performance. With our consultative approach, we help you navigate the complexity amongst all the options, deploy the best solution for your business, and leverage the results to get the best possible improvement outcome possible.
Sleekplan
sleekplan.com
Unlock the Power of User Feedback. Sleekplan is an all-in-one customer feedback solution enabling businesses of all sizes to cover the whole feedback loop from end to end. Therefore, it is on a mission to improve what's currently available in the world of customer feedback tools. Sleekplan is used to track feedback and suggestions, as well as prioritize new features and notify customers about recent updates and announcements, both in-app and standalone. Sleekplan helps all-size companies to cover the whole feedback loop from collecting feedback and discussing ideas to prioritizing new features and notifying customers about recent updates and announcements.
Sprig
sprig.com
Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.
Criteria
criteriacorp.com
Make Better Talent Decisions. Your goal is to build the best team. Our goal is to help you get there with multidimensional assessments, backed by science and delivered through our robust and user-friendly platform.
Top Echelon
topechelon.com
Top Echelon recruiting software has combined powerful applicant tracking (ATS) and client relationship (CRM) features into one recruitment solution designed to streamline the recruitment process for recruiting and hiring teams starting at $67.15/user per month. Top Echelon automates many of the applicant tracking features such as resume parsing, email parsing, bulk resume uploads, custom fields, custom workflows, import/export spreadsheets, duplicate checking, record merging, tagging, full text search, radius search, and an optional candidate portal. To help manage the recruitment process Top Echelon has CRM features for candidate communication through the hiring lifecycle with custom pipeline stages, email integration, calendar integration, custom hotlists, activity planner, email templates, custom activities, reporting, notification system, and more. All of this comes with onboarding, training and support at no additional charge.
Macorva
macorva.com
Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help the organization make the most of its experience data. Instead of getting bogged down in data, it uses Radiant AI to free up time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is the personal coach in driving better employee and customer experiences. Macorva EX is an advanced, AI-powered employee experience platform, with surveys, pulse checks, engagement scoring, benchmarking, driver analysis, eNPS, 360° feedback, and more. It effortlessly builds dynamic, mobile-friendly, engaging feedback experiences and unlocks key insights with automated, intuitive reports. It spends less time on analysis and more time taking action with Radiant AI by connecting every employee and manager with proven next steps to close the feedback loop and improve outcomes. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers it to better manage the team, recognize silent superstars, and mitigate flight risks. Macorva CX provides engaging omnichannel customer experience (CSAT/CES), brand experience (Net Promoter Score), product experience, and digital experience surveys to capture actionable insights throughout the customer journey. It makes detailed custom dashboards in a few seconds and generates AI reports to spot trends and identify outliers. Its advanced AI even creates personalized communication scripts to respond to every individual survey. It gets higher response rates with mobile-first surveys and boosts the online reputation effortlessly with AI-generated social reviews. Macorva CX provides a deeper understanding of the customer's journey, helping to improve their experience and the business. Macorva MX is designed to streamline the management process and boost team performance with AI-generated resources and centralized storage for all employee performance data. Its platform listens and learns from the data, incorporates company objectives and cultural values to automatically generate performance reviews, development plans, OKRs, SMART goals, and more. These AI-generated features save the manager over 100 hours per year, enabling informed decisions and driving performance to achieve the company's goals. Macorva seamlessly integrates with over 80+ HRIS and CX platforms, streamlining workflows and simplifying data management by automatically syncing employee and customer information. Its entire interface supports multiple languages and full localization.
Netigate
netigate.net
Netigate is an established and rapidly growing SaaS company. Our purpose is to promote the customer, employee and consumer voice in everyday business decisions to help our customers focus on the right activities. Our survey platform is trusted by thousands of the world's leading brands - such as Electrolux, Ericsson, Vodafone, E.ON, DB Schenker, and Spotify. Since its establishment in 2005 Netigate has received several Swedish and international awards for its innovative drive - among others, Deloitte Technology Fast 100, several years in a row. Headquarters are located in Stockholm, Sweden supported by regional sales offices in Frankfurt am Main and Oslo. We have three license plans and also carry out particular projects under the Professional Services team. Get in touch for more info or a demo!
CustomerGauge
customergauge.com
The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals. CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to: - Identify and prioritize the most impactful customer experience improvements - Forecast the impact of future CX improvements across the customer journey - and report on the ROI of valuable customer experience initiatives
Chatmeter
chatmeter.com
Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenges of multi-location, and omnichannel reputation management, and has created a scaled platform that enables end-to-end visibility for everyone, from local owners to executive leadership. With a 93% customer retention rate, Chatmeter is the brand reputation partner of choice across the retail, restaurant, healthcare, and financial services industries, and more.
Juphy
juphy.com
Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Juphy, the AI-driven sales and customer support assistant designed for e-commerce businesses, empowers companies to significantly boost their website and social media conversion rates by 20%. With its 24/7 availability, Juphy offers intelligent automated support, personalized product recommendations, and effortless sales interactions through website chat and social media channels, ensuring a seamless customer experience.
Metigy
metigy.com
The Future is AI-Powered Marketing The Metigy marketing platform is not just another tool, it delivers AI recommendations to help you create high-quality content, deliver a personalized ad strategy, and improve results for your business. Metigy users have seen an improvement in conversions by 2-3x quarter on quarter. Metigy was built by people just like you and we believe Marketing doesn't have to be a drag. Metigy helps you save time by automating repetitive tasks, allowing you to focus on actions that make a real difference to your business. Metigy looks beyond the obvious and gather in-depth data to power our insights engine. Forget traditional vanity metrics and understand the true value of conversion and performance. Move beyond dashboards and embrace the power of dynamic, AI-driven insights. See results with a feed of strategic ideas and opportunities, customized just for your business. * Actionable Insights - Metigy advises you on trending strategies and content that our AI believes would resonate with your audience, based on analysis of your account's historical data, along with the performance of your competitors and their professional networks. Try Metigy for free now. * Content Scheduling - Inside Metigy's platform, you have access to plan, schedule, post and manage your social media channels. Enjoy having all your content in one place that you can set and forget as Metigy's AI will post at the time of highest engagement from your audience. * Performance Insights - Metigy knows how important it is to meet KPIs, so we monitor your progress and deliver practical insights to ensure your long-term success. * Metigy's Passion - Industry-leading marketers designed Metigy in order to remove the guesswork and time-consuming processes for SMEs associated with marketing today. Try Metigy today and experience your business's improved performance as well as the advantage over your competitors.
Dolphin AI
getdolphin.ai
Dolphin AI is a Customer Experience (CX) insights platform designed to streamline and enhance the way companies analyse qualitative customer feedback. By centralising feedback from various sources and using AI to turn this data into actionable insights, Dolphin AI empowers CX and Product Teams to prevent churn, build better products, and make customer-centric decisions with ease.
Requesty
requesty.ai
Requesty believes that the key to exceptional customer experiences lies in the depth of understanding interactions. While live agents and AI bots handle the frontline of customer engagement, the true potential is often hidden in the nuances of these conversations. Its analytics platform dives deep into every customer interaction, unlocking invaluable insights. By identifying trends, gauging sentiment, and pinpointing conversion and upselling opportunities, it empowers businesses to transform missed opportunities into growth, enhanced retention, and improved CSAT and NPS scores. Join it in revolutionizing customer interaction analysis and driving growth.
Spechy
spechy.com
Spechy helps you provide faster and more effective customer service by combining all your customer communication channels on a single platform. THE MOST FLEXIBLE MULTI-CHANNEL COMMUNICATION PLATFORM You need to decide which communication channels your customers have customer experience with and how you can optimize those channels. Most importantly, you need to make these decisions based on accurate information. That's why we've built our platform on transparency, flexibility and new technologies, so you can trust every data point, every measurement and every decision you make. MULTI-CHANNEL COMMUNICATION If your customers contact you via phone, email, live support, video or social media, you can automatically respond to them using Spechy's multi-channel communication platform. Representatives will have access to all communication channels and customer data from a single user interface, and you will be able to serve customers through their preferred communication channel.
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