CustomInsight
custominsight.com
360 Degree Feedback, employee surveys, and other HR survey applications. Online survey software and web based tools for conducting 360 feedback and employee engagement surveys. Online software (SaaS). Fully hosted. Employee satisfaction is only one aspect of increasting performance. Alignment with company goals and strategy, engagement with the company and with managers, and management and leadership competency are more important than simple employee satisfaction or job satisfaction. View samples, including examples of 360 evaluations and employee engagement survey software. Global customer support from locations in the US, UK, and Australia.
Sorwe
sorwebusiness.com
Sorwe, a digital employee experience platform is designed to help HR professionals create an inclusive engagement and performance cycle that can be accessed on mobile devices. Whether it's engaging with employees or tracking their performance, our platform enables HR professionals to manage everything in one place for greater convenience. Apart from that our platform also allows the employees to track their own performances, find out what's happening in the organisation, share reviews and seek feedback and more! Sorwe presents a new approach to employee experience and people analytics, creating motivation and engagement at work by giving all employees a voice. Sorwe makes it easy to follow the work atmosphere and feedback in real-time, whilst giving you all the tools you need to engage your employees daily.
WorkTango
worktango.com
WorkTango (Formerly Kazoo) is an innovative Employee Experience platform designed to assist organizations in enhancing employee engagement, improving retention rates, and boosting overall performance while simultaneously reducing operational costs. This platform offers a comprehensive suite of tools, including Employee Surveys and Recognition & Rewards software, aimed at fostering a positive workplace culture and empowering employees. The platform serves a diverse target audience, including HR professionals, team leaders, and organizational executives who are keen on cultivating an engaging work environment. WorkTango is particularly beneficial for organizations looking to gather actionable insights from their workforce through surveys, as well as those aiming to recognize and reward employee achievements effectively. By addressing these critical areas, WorkTango helps organizations create a workplace where employees feel valued and motivated. WorkTango's key features include its dual offerings of Employee Recognition & Rewards and Surveys & Insights. The Employee Recognition & Rewards component allows organizations to celebrate individual and team accomplishments, fostering a culture of appreciation and motivation. This feature not only enhances employee morale but also encourages a sense of belonging and loyalty among team members. On the other hand, the Surveys & Insights module enables organizations to collect feedback from employees, providing valuable data that can inform decision-making and drive improvements in workplace policies and practices. The integration of these two solutions within a single platform sets WorkTango apart from other employee engagement tools. Users benefit from a seamless experience, as they can access both recognition and feedback functionalities without the need for multiple systems. This holistic approach ensures that organizations can effectively address employee needs and preferences, leading to higher satisfaction and retention rates. By leveraging WorkTango, organizations can create a thriving workplace culture where achievements are celebrated, and employees feel heard and valued.
VideoPeel
videopeel.com
Video Survey Solution for Employee Engagement, Customer Feedback, and Customer Support. Start collecting videos from employees, customers, & candidates in less than 5 minutes. VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze, and share videos from their customers. VideoPeel helps businesses 10X their amount of user-generated video content, so they can drive 20% plus conversions, traffic, satisfaction, and consumer insights.
Questback
questback.com
Questback is a powerful person-based feedback platform that helps companies understand customers, engage employees and outperform markets. Questback is an online survey and feedback software company, headquartered in Oslo, Norway. The company offers online data collection and analysis solutions for Enterprise Feedback Management, including market research, customer satisfaction and loyalty, product and concept testing, employee evaluations, people analytics and online feedback. Questback serves enterprises in more than 50 countries, with thousands of customers across the globe, and works with over one-third of the companies on the Forbes top 100 list.
AssessTEAM
assessteam.com
AssessTEAM is a popular cloud-based employee performance management software that helps organizations evaluate employee performance in an easy, fun, and effective way—over 2 million evaluations have been processed on the platform! Supporting every evaluation methodology from traditional supervisory review, goal setting, 360-degree feedback, anniversary day evaluations, continuous feedback, customer satisfaction feedback, project performance evaluation, and many more, AssessTEAM is a versatile tool for any small and medium-sized business to quickly roll out a performance management system without entering into a long-term contract. Its large library of professionally curated evaluation templates makes AssessTEAM an excellent choice for companies that need help in formatting employee job responsibilities. HR professionals and business owners appreciate the KPI library, which saves them weeks of work. The offering is a simple, effective, and easy-to-administer performance management process that any business can implement in days. The software closely integrates with Google Workspace and Microsoft 365 to enable single sign-on and team sync. AssessTEAM was built to encourage employee engagement, mentoring, and productivity reporting, all in a single suite billed monthly at $3 per person. No contracts, ever!
Tilt 365
tilt365.com
Tilt 365 applies serious character science that is modern, meaningful, memorable, and relevant to enable organizations on their journey to a healthy positive culture, productive and agile teams, and more engaged individuals. Assessments and Products: * True Tilt Profile: A one-time self-assessment that helps individuals discover their most natural personality tendencies—not only what they do but why they do it. It aids in understanding natural strengths and specific paths of development to become more self-aware, productive, and creative. This self-assessment reveals top personality (identity) strengths that support authentic leadership presence. * Positive Influence Predictor: A powerful and robust 360-feedback tool that allows individuals to collect and manage their own evolution all in one place, 365 days a year. Users can track changes by observing their “Current Tilt” from feedback and grow in real time by adjusting behavioral habits. * Team Climate Profile: A validated visual framework for leadership strategy. Used by teams that must iterate quickly, the Team Climate Profile serves as the starting point for team culture change, creating opportunities for rapid innovation. * Tilt 365 Web App: A highly scalable tool designed to help a new generation of leaders develop the competencies necessary to succeed in today's fast-paced business climate.
Reputation
reputation.com
Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.
SurePeople
surepeople.com
SurePeople, a people intelligence platform, transforms workplace dynamics with AI-powered coaching and collaboration tools that enhance interactions, boost teamwork, and drive business success. Its exclusive, award-winning Prism psychometric tool measures 54 distinct traits and delivers people intelligence that redefines employee engagement.
Netpresenter
netpresenter.com
Netpresenter has been a pioneer in employee and emergency communications for over 30 years. Built to meet the needs of organizations of all types and sizes, its award-winning communication platform ensures employees are measurably better informed, engaged, productive, and safe. The visual employee and emergency communications platform offers an omnichannel approach with a comprehensive suite of native tools and apps for PC, TV, and mobile devices. This includes a Corporate Screensaver for computers, Digital Signage for TV screens, and an Employee App for mobile devices. The platform also contains powerful features such as targeting, statistics, smart campaigns, polls, alerts, and an AI assistant. Additionally, Netpresenter has robust integrations with popular tools and platforms like SharePoint, Teams, Power BI, and social media to automatically redistribute existing content across every available screen. Trusted by leading organizations such as George Washington University Hospital, Johnson & Johnson, and DHL, Netpresenter drives global impact. Every day, its software supports over 5 million employees across 90 countries, helping organizations enhance communication, boost engagement, and improve workplace safety.
Personify Health
personifyhealth.com
Living healthier and reaching your goals is easy and rewarding with Personify Health. Build healthy habits, get personalized support, access available benefits and engage with colleagues – all in one place. Your destination to a healthier you is one click away! Personify Health is the first and only personalized health platform to provide health plan administration, holistic wellbeing solutions, and comprehensive health navigation—all in one place. Personalized, human-centric, and powerfully simple, Personify Health helps businesses optimize investments in their members while empowering people to engage more deeply with their health. The company aims to address the issues of increasing healthcare costs and complexity by breaking down traditional silos found in healthcare and rejecting a one-size-fits-all mentality. Backed by decades of experience and global operations, Personify Health brings together industry-leading health, wellbeing, navigation, and benefits solutions to offer a first-of-its-kind personalized health platform. The end-to-end platform makes it easier to proactively respond to people’s unique needs across their lives through a combination of data-driven personalization capabilities, a science-backed methodology, and concierge-level clinical services.
Customer Monitor
customermonitor.com
Customer Monitor is a fully-managed customer experience management platform developed by Perceptive. Through regular short surveys, Customer Monitor automatically collates and analyzes customer feedback to uncover important themes and trends. These results are accessible through an intuitive interactive dashboard. Behind Customer Monitor is a dedicated customer experience expert. This expert combines innovative research methodologies, strategic know-how, and change management approaches to deliver customer experience programs that match the right measures to the right moments in the customer journey. * Net Promoter Score: At the heart of Customer Monitor is the Net Promoter Score, a globally recognized methodology that goes beyond customer satisfaction to measure advocacy, which is strongly linked to customer loyalty and trust. High levels of advocacy are associated with growing brands, particularly with the rising prevalence of e-word-of-mouth. * Identify strengths and weaknesses: Customer Monitor analyzes customer feedback to identify and track key themes that are positively or negatively impacting the customer experience—and to what extent. This allows for pinpointing and prioritizing areas for improvement. * Identify and save at-risk customers: Customer Monitor’s MARC feature notifies relevant team members of an at-risk customer and allows tracking and managing the resolution process. This empowers the team to close the loop on issues before they escalate into problems and damage the brand’s reputation. * Discover trends. See the impact: Customer Monitor tracks key customer experience metrics over time, allowing important trends to be uncovered as well as showing the impact of any changes introduced. * Customer data is protected and secure: Perceptive is ISO 27001 accredited, meaning Customer Monitor meets the highest global standards for information security management. This standard of data security and process allows for securely hosting and protecting customer data. * Tailored insights: The Net Promoter Score is just one lens to measure customer experience. Customer Monitor supports a range of different question formats and complementary metrics, including satisfaction, customer effort, and retention likelihood. The expert will work with you to deliver a program that matches the right measures to the right customer touchpoints. * Deeper understanding: View survey results by key customer segments. For example, you can identify key themes and trends at a branch, territory, product, account manager level, or any combination. The expert will work with you to determine the views most important to your business. * Simple and easy to use: One of Customer Monitor's biggest strengths is its simplicity. The platform is accessible across multiple devices, and the dashboards are designed to be easy to use, with information presented in a way that is simple for new users to digest and understand, making reporting a breeze. * CRM integration: Customer Monitor has an API, meaning it can integrate with most CRMs to accommodate a two-way flow of data.
zenloop
zenloop.com
zenloop is an integrated experience management platform based on the Net Promoter Score. The SaaS solution automatically collects customer feedback through various channels along the entire customer journey, analyzes and clusters it with the help of artificial intelligence, and derives customized and personalized measures to retain satisfied customers and win back dissatisfied customers. The software can be seamlessly integrated into solutions such as Salesforce, Spryker, Emarsys, Zendesk, Slack, or Shopify, or used as an addition to the existing tech stack. The zenloop portfolio includes brands such as Momox, Douglas, Penta, ATU, Mister Spex, Foodspring, and Jochen Schweizer. zenloop is a brand of saas.group.
Clientshare
myclientshare.com
Clientshare has built the world’s leading Business Reviews platform. Used by 1-in-2 of the FTSE 100, Clientshare helps suppliers in Logistics, BPO, RPO, FM, Contract Catering, and IT to improve retention and grow accounts. Its digital Quarterly Business Review (QBR) platform, Pulse, supports business growth. Senior leaders can easily uncover risk accounts and act before it's too late, as well as identify new growth opportunities. Clientshare provides businesses with the tools to create, deliver, measure, and act on reviews and feedback. Its vision is to be the best at helping B2B enterprises retain and grow their customers by giving them the tools to stand out, win trust, and deliver exceptional Business Reviews.
SMG
smg.com
SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, its differentiated partnership model helps clients change the way they do business.
TheySaid
theysaid.io
Traditional surveys fall short—they're slow to create, hard to analyze, and lack the context needed for smart decisions. TheySaid's Conversational AI Surveys offer a better way: * Gain 10x deeper insights with context-rich responses. * Launch surveys in minutes with ease. * Boost engagement with interactive, 1:1 conversations. * Simplify analysis with summaries and natural language queries. * Automate follow-ups to turn insights into action at scale.
CustomerSure
customersure.com
CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support. Since 2010, we've been helping our customers gather, understand and act on the valuable insights provided to them by their own customers through feedback surveys. With powerful, intuitive software backed up by expert consultancy and support, CustomerSure helps you design and execute customer feedback processes that transform your business performance. We're trusted by businesses including Barchester Healthcare, Philips, Covéa Insurance, KK Wind, Magrabi and GBG Group, helping them to understand more about their customers, and then retain and delight them. When you start using CustomerSure, you get more than just a handful of dashboards. All our packages include: - Our fully-featured, easy-to-use customer feedback software - A proven survey methodology to drive measurable results - Unparalleled support from CSAT and customer feedback experts If you’d like to see CustomerSure’s award-winning approach in action, contact us for a Free Pilot Project. We’ll help you design and run a short, live test to show you exactly how everything works and prove the real impact our approach has on your customers - and your business.
Mindful
getmindful.com
Mindful is a best-in-class customer experience solution for the world’s biggest brands. For us, customer-centricity is key—so they bridge the gap between experiences, bringing customers the help you need at a time that’s best for your. Mindful adds emotional intelligence to every interaction by transitioning customers across channels like voice, digital, text, and in-person to provide a premier experience for customers, an empowered experience for agents, and peak efficiency for brands. * Winning the customer journey is critical to a thriving brand, and Mindful bridges the gaps between disconnected experiences. * Digital dead ends are replaced by no-code call schedulers, carrying context over for the customer while creating predictable queue volume. * Traditional hold times are a thing of the past by providing premier callback in the IVR. * Customers expectations are managed with status updates and options to reconnect via SMS. The biggest Fortune 500 brands have been using Mindful to improve contact center metrics like AHT, ASA, Abandonment, and agent happiness. Satisfaction metrics like CSAT, NPS, CES are also improved thanks to seamless transitions and agent preparedness. It all comes together for the very best customer experience that drives revenue and loyalty.
Bonfyre
bonfyreapp.com
Bonfyre is the only "closed loop" employee engagement platform, helping customers like Duke Energy, Medtronic, and Adtalem drive engagement at enterprise scale and save 5-7 figures annually with lower software and rewards costs. The platform brings together multiple engagement tools—Team Activities, Broadcasts, Surveys, Challenges, Recognition, Nominations, Rewards, and more—into the channels employees are already using every day (Microsoft Teams, email, SMS, QR codes, and the native Bonfyre App for Android/iOS). With Culture Coach AI, it translates engagement survey data into directly measurable, suggested actions that managers can take in 2-3 clicks. The award-winning Recognition solution is disrupting the industry. Customers have seen a 2x increase in recognition activity and net cost savings of $35 per person per year. Bonfyre's 800+ digital gift cards across 80 countries allow team members to enjoy immediate, full purchasing power without having to save up points. This also saves customers money on shipping costs and other fees, typically 15% of rewards spend.
Rhabit Analytics
rhabitanalytics.com
Rhabit is a modern talent management platform that builds performance cultures with employee listening, performance management, and leadership development programs for companies of all sizes. Rhabit takes the pain out of employee engagement, leadership development, and performance management by blending easy to use, mobile-first technology and organizational psychology to deliver a feedback experience everyone loves. Organizations benefit from Rhabit's beautiful, fully customizable HR Analytics dashboards and white-glove account management and support. Whether you're looking for a high-adoption engagement survey or powerful leadership assessments, Rhabit will deliver new insights to help your company build a high performance, irresistible culture.
TeamSense
teamsense.com
Call Off With Text. 100% Compliance. 0 Employee Disputes. Managing call-outs is a risky, messy time suck that everyone hates! TeamSense is a text-based attendance management and mass communication platform purpose built for front-line workers in manufacturing, construction, warehousing, and logistics. -Reduce No-Call No-Shows by up to 70% by removing the anxiety from the process -Reduce Absenteeism by up to 20% by showing employee their points and attendance history before they report an absence. -Translations in 29 languages and counting! By leveraging the familiarity and accessibility of text messaging, TeamSense is breaking down traditional barriers to workforce management and ushering in a new era of connectivity in the manufacturing industry via SMS. Text is user-friendly, fast to roll out, and simple to manage, and hourly employees actually embrace it! We enable HR to seamlessly manage employee attendance and absences while lifting up and boosting supervisor productivity, and reducing legal risk.
Survale
survale.com
Survale’s award winning Talent Feedback Platform provides employers with an “Always On” solution for automatically gathering, analyzing and acting upon experiential data from candidates, recruiters, hiring managers and employees at each stage of the hiring process and throughout the talent lifecycle. Survale's Top HR Product Award winning CandidateX Module delivers data driven candidate experiences, OboardX delivers data driven year one experiences and EmployX optimizes all talent facing programs. automatically gathers feedback on virtually all internal talent facing programs. Survale's predictive analytics prioritize issues and provide recruiting and talent leadership with unprecedented insights into their recruitment and talent operations from pre-hire through to exit, allowing them to optimize and align their people and processes around common metrics.
Juno Journey
junojourney.com
Juno Journey is a personalized employee development platform providing businesses with the tools to engage their people and empower them to grow professionally by how they - onboard, enable, develop, and retain them throughout the employee life cycle. Juno Journey is the LMS that the world’s fastest-growing companies use to create learning and development programs that employees and partners love – and that drive bottom-line impact. Only Juno Journey enables L+D teams to seamlessly integrate relevant external content from 100+ platforms into development paths for each individual employee, and to easily track and manage learning journeys company-wide. The result is L+D teams that spend less time managing software, employees who are more engaged, and companies that win in the global tech economy. High-growth companies partner with Juno Journey to grow, engage, upskill, and retain their workforce at a fraction of the time and cost of traditional learning solutions.
goHappy
gohappyhub.com
goHappy is revolutionizing how employers communicate and engage with their frontline workers by providing them with the most inclusive and simple to use app-free technology ever created. In a world where ongoing communication with frontline workers is essential, goHappy realized that app-based solutions, daily huddles, and messages on pin boards just don’t work. Key to goHappy’s success is enabling employers to reach 100% of their frontline employees where they already are - in their text messages. An automated feed from the employer's system of record means their active employees are always seconds away from receiving instant communication. They are able to reach all of their employees, or specific groups, with standard texts, or include video, images, links, surveys and more - all translatable to their language of choice. Founded by Shawn Boyer who also founded Snagajob - the nation’s largest marketplace for hourly work - and a team that brings over 100 years of combined frontline employee engagement experience, goHappy’s mission is to help ALL frontline workers feel more valued and connected so they can reach their full potential. With robust messaging and feedback gathering capabilities, goHappy is leading the advancement of frontline worker engagement and strives to be the best company in the world at helping employers maximize that engagement.
Supahub
supahub.com
Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback. Unlike traditional methods of collecting feedback through email or chat, Supahub saves you valuable time by consolidating conversations and emails into a centralized platform. With Supahub boards, you can create a dedicated space for feedback on specific topics such as feature requests, bug reports, blog topics, and FAQs. Boards can be either public or private, enabling teams to manage feedback internally if needed. With Supahub, you can easily follow up on feedback by commenting on posts and updating their status as
Remesh
remesh.ai
Remesh is an agile research platform that allows you to have a live conversation with your audience at scale, using AI to analyze and organize their responses in real-time. Gain fast, frequent, and efficient insights and make decisions with confidence. Remesh allows you to have a live conversation with your customers at scale, using AI to analyze and organize your audience’s responses in real-time. Gain fast, frequent, and efficient insights and make decisions with confidence.
Friday Pulse
fridaypulse.com
Smart people data for successful teams. Friday Pulse measures and improves team happiness and culture, providing real-time, actionable data for maximum impact. When people remain positive, they cope better with change. Friday Pulse’s people platform asks employees how they feel at work. By tracking positive and negative emotions and collecting weekly feedback, Friday Pulse provides real-time insights on individuals, teams and organizations. With 25+ years of original research across 1,000+ organizations and 9,000+ teams, Friday Pulse measures and improves workplace culture by collecting and interpreting weekly and quarterly data on employees’ experience of work, enabling leaders to be responsive to immediate issues or challenges. Founded by Nic Marks, leading statistician, happiness expert and TED speaker, Friday Pulse’s mission is to improve workplace wellbeing.
6Q
6q.io
Meaningful employee surveys in minutes. Improve employee engagement and increase company culture in just two minutes per week. 6Q is an employee pulse survey platform that helps managers create happier and more productive teams in only a few minutes a week. 6Q provides employee survey tools and analytics benchmarks to drive employee engagement. The platform's micro surveys ask six questions that change each week and have proven to boost company culture, identify employee churn risks, and uncover true team sentiment.
Team Engine
teamengine.io
Employers of choice use Team Engine to recruit, retain, engage, and improve their field workforces. Team Engine is an HR automation suite that helps growing companies outcompete for top talent and implement best practices in employee engagement. Organizations can say goodbye to manual, disjointed, time-consuming processes and hello to intuitive, customizable software that automatically executes the critical, time-sensitive components of an exceptional talent strategy. Currently used by hundreds of growing companies, Team Engine’s text-first communication platform caters to the unique needs of organizations with a distributed workforce in the field. That’s because field workers are looking for speed and simplicity, both in the hiring process and in their day-to-day work. With Team Engine, organizations can overcome engagement challenges unique to their industry to outcompete and hire the best people first, then drive retention and engagement with consistent communication and feedback opportunities. Team Engine will help organizations: * Find and hire great people: Automate the redundant tasks in the hiring process so they can add value where it matters most. * Motivate and retain quality employees: Get new hires off to a good start with structured one-on-ones and the opportunity to provide feedback on the experience. * Execute and continuously improve: Build connectedness across the company to get work done, create efficient processes, and nurture a culture of growth and development. A glimpse at how Team Engine helps: * Texting with deskless employees and job applicants * Automated messaging for time-sensitive communications (e.g., interview reminders and open enrollment deadlines) * Built-in recruitment advertising on Craigslist, Facebook, and Instagram * Translated communications for Spanish speakers * A centralized hub for organizing all recruiting activity and applicant details * Diversification of candidate sourcing for greater reach
Populum
populum.io
Bring out the best of every team with Populum’s employee pulse surveys. Based on neuroscience research and artificial intelligence. Populum is an HR tech company headquartered in Stockholm, Sweden, focused on employee experience and pulse surveys. Its software measures and analyzes the employee experience and recommends improvements to increase well-being and performance across the organization. With Populum, organizations can better involve employees and leaders in change and ensure a relevant people strategy. It utilizes neuroscience and AI. Populum has been a CatalystOne company since February 2024.
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