Page 8 - Top OpenText Alternatives

Aiven

aiven.io

Acting as a central hub for all database needs, Aiven offers relational and non-relational database services along with a visualization suite and high-throughput message broker. Our service offering includes Kafka, PostgreSQL, MySQL, Opensearch, Elasticsearch, Cassandra, Redis, InfluxDB, M3 and Grafana. All Aiven services are billed by the hour based on actual usage with no hidden fees. Start your 30-day trial today!

Ontraport

ontraport.com

Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com.

Akkio

akkio.com

Akkio is an AI data platform designed primarily for agencies and their clients, aiming to facilitate data-driven decision making in real-time. Its function range is broad, including but not limited to preparing and cleaning data, making predictions and forecasts, and evaluating performance. Notably, Akkio takes pride in its user-friendliness, scale, and affordability. This platform offers features like Chat Explore and Chat Data Prep for interactive data handling and Generative Reports for comprehensive insights. It allows agencies to create client dashboards to pinpoint areas of wasted ad spend, top-performing ads, and more. The platform can surface patterns in historical data to predict future outcomes and generate key insights for enhancing client experience and campaign performance. Given that Akkio's predictive AI engine is built to uncover hidden data gems, users can not only anticipate future results but use those predictive insights to plan and act accordingly. Its access and prepare feature makes it easy to integrate all data sources, modify data as required, and keep the data up-to-date automatically. Lastly, Akkio's emphasis on no-code AI implementation indicates its commitment to making AI accessible and smooth for users across all skill levels.

Campaign Monitor

createsend.com

Campaign Monitor by Marigold is a straightforward email marketing tool that enables marketers to send beautiful and personalized emails, creating a reliable channel to grow engagement with subscribers and promote loyal readership and conversions. Beautiful templates, drag-and-drop builder, and engagement-based segmentation allow marketers to deliver targeted content to large lists of subscribers without any technical expertise.

Kommunicate

kommunicate.io

Kommunicate is an AI-Powered Customer Service Automation Platform designed to deliver a superior customer experience. Its main feature includes the ability to use generative AI-powered chatbots and live chat for automating customer service. The platform assists in efficiently scaling and automating customer communication. The tool includes a 'Kompose Chatbot Builder' and a 'Generative AI Chatbot' which are used to devise and implement AI chatbots tailored to specific business needs. With its Dialogflow Integration feature, it allows businesses to help streamline their chatbot creation process. Other features include FAQ Chatbot, Live Chat and solutions catered to specific industries such as eCommerce, healthcare, education, and banking. Integrations with popular platforms are possible, enhancing omnichannel messaging and offering CRMs, automation, and analytics. Furthermore, it allows the creation and management of WhatsApp business chatbots, enhancing omnichannel customer interaction. With features like codeless chatbot building and effortless, accurate, and immediate training, it facilitates easy deployment and plug-and-play integrations. Its designed explicitly with customer service automation in mind, aiming to increase first response time, reduce average resolution time, decrease cost per resolution, and increase customer retention rate.

Contentsquare

contentsquare.com

Contentsquare moves beyond traditional analytics to enable an unprecedented understanding of the customer experience that transforms your business. With intuitive technology that reveals the behavior, intent and attitude of any and every user, we enable businesses to deliver more human experiences quickly, while ensuring privacy and accessibility. This results in faster growth, greater agility and happier customers. We power the new digital experience, made more human.

OCR

ocr.best

OCR is an artificial intelligence-based tool used to convert images and PDFs into editable text. It has the capability to extract text from a variety of sources, including scanned documents, low-resolution photos and even complex mathematical expressions. The tool's objectivity is achieved through its core recognition program, which utilizes advanced OCR technology and is powered by two of the leading machine-learning libraries: TensorFlow and Scikit-learn. This allows for fine-grained data extraction from images and documents at a microscopic level. The user interface is simple and caters to a smooth user experience allowing users to simply drag and drop or upload their files for conversion. The resulting text can be then copied or downloaded as a 'docx' or '.txt' file. Despite the advanced functionality, the tool is completely free to use and assures maximum accuracy in converting images or documents into text, supporting multiple languages.

Contentstack

contentstack.com

Contentstack is the creator of the headless CMS and is the Composable Digital Experience Platform (DXP) category leader. Iconic brands around the world, such as Alaska Airlines, ASICS, Burberry, Mattel, Mitsubishi and Walmart, invest in Contentstack to rise above the noise in today's crowded and competitive digital markets and to gain their unique Experience Edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.

Heap

heap.io

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. * Improve customer experience: Pinpoint exactly where users are struggling and quickly make improvements to the customer experience, ensuring an intuitive, enjoyable user experience. * Speed time-to-market and optimize the impact of product and business teams: Rather than relying purely on gut instinct, leverage digital engagement data to test hypotheses and answer questions as they arise. With data-driven insights, confidently bring new features & experiences to market. * Build increasingly valuable features and experiences: Leverage data to build consensus on engineering investments that can be clearly tied to business outcomes. * Understand the full user journey: With native session replay, a complete data foundation, and automated data science, only Heap can surface the insights teams need to win. Over 8,000 businesses use Heap to drive business impact by delivering better experiences and better products. Customers include companies in B2B SaaS, eCommerce, and Financial Services such as Twilio, Logitech, Snapfish, Eventbrite, Esurance, Northwestern Mutual, and e*Trade.

PopSQL

popsql.com

PopSQL is the evolution of legacy SQL editors like DataGrip, DBeaver, Postico. We provide a beautiful, modern SQL editor for data focused teams looking to save time, improve data accuracy, onboard new hires faster, and deliver insights to the business fast. With PopSQL, users can easily understand their data model, write version controlled SQL, collaborate with live presence, visualize data in charts and dashboards, schedule reports, share results, and organize foundational queries for search and discovery. Even if your team is already leveraging a large BI tool, like Tableau or Looker, or a hodge podge of SQL editors, PopSQL enables seamless collaboration between your SQL power users, junior analysts, and even your less technical stakeholders who are hungry for data insights. * Cross-platform compatibility with macOS, Windows, and Linux * Works with Snowflake, Redshift, BigQuery, Clickhouse, Databricks, Athena, MongoDB, PostgreSQL, MySQL, SQL Server, SQLite, Presto, Cassandra, and more

HoneyStack

hockeystack.com

HockeyStack is the leading analytics & attribution platform for B2B. HockeyStack connects with all your platforms, cleans your data, and allows you to measure what's driving pipeline and visualize buyer journeys. End-to-End SaaS Analytics. HockeyStack is a SaaS analytics tool that unifies marketing, product, revenue, and sales data to uncover hidden insights, such as the LTV of a campaign, or the churn rate of each marketing channel. Hundreds of revenue teams at companies like 8x8, ActiveCampaign, and Cognism are using HockeyStack to drive more pipeline and close deals faster.

Concord

concordnow.com

Concord is the only tool you need for all your contracts. Spend less time juggling between applications, editors, and e-signature tools and save money. Over 500,000+ companies trust Concord with their contracts. With Concord, you can: * Draft, negotiate, sign, and manage every contract across your organization — all in one place * Work the way you want — on Concord, Word, or Google Docs -Collaborate with everyone — your teams, customers, and vendors * Get started in minutes, not months Key features that Concord offers: * Conditional approval workflows so that every contract is reviewed by the right person (and only that person) * Private comments and versioning for more effective contract negotiations * Clause library for all pre-approved clauses, to add to contracts as-needed * Templates to streamline the contract drafting process * Unlimited, free e-signatures * Unlimited contracts

Litmus

litmus.com

Litmus is how marketers make every send count. It’s a core component of your tech stack that allows you to create, personalize, test, review, and analyze every email you send. Too many companies are sending out broken emails without even knowing it, missing the deeper insights needed to really improve results, and struggling to personalize emails at scale. With Litmus, you get a better way to build, test, and trust every outgoing message. That’s why over 700,000 marketing professionals, including 80% of the Fortune 100, have turned to us. And it’s how we’ve achieved a customer satisfaction rating of 98%. Litmus. Make every send count.

Glean

glean.com

Glean empowers you to discover the information you need. Our dynamic, AI-powered technology searches across the entire breadth of your company and into the depths of your content to quickly uncover the knowledge your employees need when they need it. Glean seamlessly delivers relevant and highly personalized results by understanding the context, language, behavior, and employee relationships unique to your organization. Furthermore, our search safely and securely encompasses the entire breadth of your company and requires minimal overhead to integrate. With lightning-fast implementation, it's easy to use and ready to go right out of the box. With connections to the apps employees already know and love, onboarding is a breeze. Gone are the days of endlessly searching for answers through various software applications—Glean them instead.

Cube

cubeanywhere.com

The insight you need to manage your business! With real time project costs, time and expenses, managing your projects, tasks and clients is a breeze. Get rich interactive charts at team member, project, client and company level. We know that your business does not start or ends at your office's front door. Your business is where YOU are! And you can access Cube anytime, anywhere. You can access Cube from a simple web browser on your laptop or on your iPhone, iPad or Android with native apps.

Rasayel

rasayel.io

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks - Automations - Integrations (HubSpot CRM, Pipedrive, Salesforce (soon), 5000+ apps with Zapier, and more) - Mobile apps for iOS and Android Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. Your team can respond to customers on the go using the Rasayel mobile app. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. Log all your activities, and build native HubSpot reports from WhatsApp data. - Pipedrive: Log all activities, automatically match contacts, and build reports. - Salesforce: Coming soon. Talk to us to join the beta. - Zapier: Connect Rasayel to over 5000+ applications and systems. For advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more.

Omnichat

omnichat.ai

Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social messaging channels (WhatsApp, Facebook, Instagram, LINE and website live chat) with enhanced efficiency, user behaviour analysis and thus remarketing strategy development. With the mission of unleashing the potential of chat commerce through Omni-channel messaging, Marketing automation, Online-merge-offline retailing, Social customer data platform, “Omni AI” that integrated with ChatGPT as well as WhatsApp Catalogue and Payment, Omnichat equips companies to provide a seamless customer journey so as to capture opportunities arising from omni-channel retailing environment. The online-merge-offline sales feature can easily direct visitors from online channels to salespersons at physical stores for follow-up, facilitating conversions and revenue tracking across online and offline. Leveraging ChatGPT, our AI-powered chatbot “Omni AI” serves as a digital assistant of retailers to handle customers' enquiry, recommend products, and facilitate marketing campaign planning. WhatsApp Catalogue and Payment allows retailers to complete the customer journey on WhatsApp, from browsing products, communicating with designated sales, to making purchases, shortening the decision-making and fastening the purchasing process of customers as well as bringing instant income to the merchants. Achieving 300% YoY Annual Recurring Revenue (ARR) growth in the past three consecutive years, Omnichat empowers 5,000+ retail and e-commerce companies, including Watsons, Fortress, Sasa Cosmetic, Lukfook Jewellery, LVMH Group, Mannings, Swire Resources, OSIM, Logitech, Timberland, Tom Lee Music, Vita Green and government departments.

Fuze

fuze.com

At Fuze, we want to change the way people communicate so they can do their best work. With the modern workforce in mind, we’ve created one platform that empowers people to seamlessly transition between calling, meeting, chatting, and content sharing, and collaborate on any device, whenever and wherever they choose.

dotdigital

dotdigital.com

Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. Trusted by over 4,000 brands across ecommerce, retail, not-for-profit, education, financial services, and other sectors, Dotdigital enables marketers across the globe. Headquartered in London and established in 1999, Dotdigital is focused on building trusted, connected, and future-proofed solutions that empower customer-obsessed businesses. Learn more at dotdigital.com.

Coveo

coveo.com

Coveo is a Quebec City-based enterprise software-as-a-service (SaaS) company that offers a cloud-based platform for making digital experiences more intelligent, and provides specific software built on that platform. The Coveo Relevance Cloud™ utilizes search, analytics, and machine learning technologies to unify disparate content and data, to automate the delivery of relevant, personalized information. Coveo provides solutions for ecommerce, customer service, and workforce proficiency. The company is recognized as a Leader in the Gartner Magic Quadrant for Insight Engines, a Leader in The Forrester Wave™: Cognitive Search, and a Strong Performer in The Forrester Wave™: Journey Orchestration Platforms.

Paddle

paddle.com

Paddle offers the complete payments, tax and subscriptions solution for SaaS. Instead of cobbling together and maintaining a fragmented payments stack, we “do-it-for-you” in one platform, giving you a single source of data and revenue truth. We handle everything from checkouts, payments, subscription management, invoicing and renewals, to dunning, global tax compliance, fraud protection, and reporting. How do we do it? As your Merchant of Record, Paddle manages the following for you: Integrations with multiple payment service providers. Liability for charging and remitting sales tax around the world. Fraud protection and processing chargebacks. Revenue data reconciliation across subscription billing and payments. Reducing churn and recovering failed payments. Billing-related support queries. Let us focus on optimizing every part of your payments and billing process while you focus on growing your business.

Didomi

didomi.io

Didomi helps organizations implement great Privacy User Experiences that respect choices and give people control over their data. Its Global Privacy UX Solutions are designed to solve today's data privacy challenges, such as multi-regulation consent management, privacy governance, and the need to provide self-service user privacy journeys supercharged by flexible integrations, high-grade security standards, and premium support services. Thousands of companies work with Didomi to collect billions of consent and preference data points, monitor vendor and tracker activity, reduce compliance risk, and engage users with highly personalized, privacy-first experiences that build trust and loyalty.

Base64.ai

base64.ai

Base64.ai is a Document AI platform that instantly and accurately extracts text, data, handwriting, photos, and signatures from all types of documents, including IDs, driver licenses, passports, visas, receipts, invoices, forms, and hundreds of other document types worldwide. In seconds, Base64.ai discerns the document's type, extracts the relevant information, verifies the results, and integrates them into the customer's systems. They save thousands of FTE hours per month for our customers by automating document processing so that they can cut costs and focus on their business goals.

Levitate

levitate.ai

Founded in 2017 by ShareFile creator Jesse Lipson, Levitate helps small businesses focus on what they do best: building relationships. Levitate is a keep-in-touch marketing tool designed to help small businesses build & maintain authentic relationships with their clients. Levitate's platform allows users to send personal emails at scale, keep in touch with clients via text, send surveys, schedule meetings, remember key facts about their contacts, and accomplish business goals with a personalized approach -- all with a dedicated marketing coach by your side.

SAS

sas.com

Get more done with faster, more productive AI and analytics from the most trusted analytics partner on the planet. Produce answers as fast as the world produces data with SAS. With over forty years of analytics innovation, SAS has been giving customers around the world THE POWER TO KNOW®.

Kimoby

kimoby.com

Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps business service departments reach the right person at the right time. Using the data and resources that businesses already have at their fingertips, Kimoby makes it easy to boost engagement and sales with instant marketing campaigns, automated reminders, multimedia files, and more.

Lexer

lexer.io

The Lexer Customer Data and Experience Platform (CDXP) serves as your all-in-one hub for insight-driven marketing, sales, and customer service. With an enriched single customer view, maintained in real-time and accessible across all platforms, you can genuinely understand and engage customers to drive profitable growth. Lexer’s onboarding, implementation, and strategic consulting services will help fill any gaps in your team’s resources to ensure a smooth, successful CDXP adoption. CUSTOMER DATA PLATFORM > With one of the simplest integrations in the industry, Lexer’s CDP will effortlessly combine, cleanse, standardize, and enrich your data into an actionable single view of the customer. Our tools and team will help boost your customer IQ with AI-powered predictive analytics, third-party data enrichment, and targeted customer surveys. MARKETING > Lexer’s marketing solution enables you to quickly identify the right customers, messages, creative, and channels for your marketing campaigns. Designed for business users—not data scientists—our easy-to-use tools allow you to orchestrate highly targeted campaigns across every channel, reducing waste and improving engagement. With effective tools to track change and quantify impact, you can easily demonstrate the value of your marketing activities. RETAIL > Lexer’s retail solution guides sales associates through interactions with each customer to improve the relevancy and impact of the in-store experience. Complete customer profiles allow you to build authentic relationships at scale. With access to detailed purchase histories and preference information, you can tailor the customer experience, capture data that’s traditionally lost, provide informed product recommendations, and configure next best actions for consistently high-quality engagement. SERVICE > Lexer’s service solution brings all customer data, inboxes, workflows, and feedback forms together to enable informed, fully contextualized service interactions. With access to rich insights about the person behind each service request, your team can enter every conversation with the full context they need to provide consistent, high-quality service. Pre-configured next best actions for common requests allow you to guide agents’ responses and achieve personalization at scale. We are a private, Australian-founded company with a team of 100+ working with over 150 brands in Australia, Asia and the USA.

Solitics

solitics.com

Solitics is an innovative customer engagement platform specializing in Visitor activation, Customer engagement and state-of-the-art Aanalytics suite. The platform enables B2C brands to automate, personalize and fully manage their customer life cycle, implementing most ambitious vision and driving growth. With a commitment to rapid implementation (live in 45 days!) and continuous innovation, Solitics partners, and customers witness outstanding results across their conversion, retention and LTV. Hundreds of worldwide brands across multiple verticals are engaging their customers in an innovative and personal way, in real timer, employing Solitics.

Storyblok

storyblok.com

Storyblok helps your team to tell your story and manage content for every use-case: corporate websites, e-commerce, helpdesks, mobile apps, and screen displays. Storyblok is a Headless CMS with a Visual Editor for developers, marketers & content editors. The Problem: Managing digital content with a headless CMS can be a difficult task. Without a visual preview, editors are often lost and need instruction even for simple changes. The Solution: Storyblok has the user experience of a page builder with a modern headless architecture behind. This gives the developer freedom and the editor a self-explaining intuitive interface.

MyAlice

myalice.ai

The all-in-one customer communication tool for socially active Shopify and WooCommerce brands. Social is the new e-commerce. Customers now treat your brand like a human and want to chat with you on multiple channels. So, we created the modern way to sell and support on support media with conversations. Unlock social commerce for your e-commerce brand in five easy steps to grow your business, build genuine customer relationships, and spend less time on closing orders. 1. Support and sell from one inbox Like you, we also hate switching between countless social apps, websites, and stores. So, manage all your social channels, live chat, and e-commerce orders from one shared inbox. 2. Manage your e-commerce orders View and search your inventory, create or update orders, share product images, view customer details — all without leaving your inbox. 3. Save time and resources on support Deploy no-code chatbots in minutes to save hours on support, auto-respond to common queries, and automate conversations in multiple languages. 4. Collaborate with your teammates Get a full-fledged ticketing tool to assign automatically, reassign members, create canned responses, add tags, and leave notes to support customers the shared way. 5. Take better decisions without even trying = Generate automatic reports on users, sales, agent efficiency, and customer ratings to take better decisions for your team. TLDR: MyAlice brings everything an e-commerce business needs — social media channels, live chat, chatbot, store inventory, payment gateway, a mobile app — all under one platform so that you can sell and support on the go. Anytime. Anywhere. Integrates with your WooCommerce or Shopify store, website, mobile app, and popular social channels like Facebook, Messenger, Instagram, WhatsApp, Viber, Telegram, and Line. Sign up for a free account today or get migration assistance to switch from Gorgias, Delightchat, Richpanel, eDesk, Freshdesk.