Page 49 - Top OpenText Alternatives

SmileBack

SmileBack

smileback.com

SmileBack is a customer satisfaction platform for MSPs that helps IT professionals collect and analyze customer feedback through CSAT and NPS tools.

Nicereply

Nicereply

nicereply.com

Nicereply is a survey platform that collects customer feedback through customizable CSAT, NPS, and CES surveys integrated with email and ticketing systems.

Reef.ai

Reef.ai

reef.ai

Reef.ai is an AI platform that optimizes customer data for revenue outcomes, providing actionable customer scoring and recommendations to improve engagement and track results.

Hook

Hook

hook.co

Hook predicts revenue growth by identifying high-value customers and upsell opportunities, using data science to enhance customer engagement.

Churn360

Churn360

churn360.com

Churn360 is an AI platform that consolidates customer data from various SaaS tools, helping businesses reduce churn and improve customer retention through analytics and automation.

Stames

Stames

stamesoft.com

Stames is a centralized software platform that streamlines communication and data management, enhancing collaboration and decision-making across teams.

Reply Pro

Reply Pro

replypro.io

Reply Pro alerts users about new online reviews and enables easy responses to them from a single mobile app, fostering employee awareness and customer engagement.

didforsale

didforsale

didforsale.com

DIDforSale offers communication automation tools like APIs, programmable voice, SMS, and SIP trunking for businesses to manage telephony functions.

connexease

connexease

connexease.com

Connexease is a support platform that integrates multiple messaging channels, enabling businesses to manage customer communications efficiently from a single interface.

Simpu

Simpu

simpu.co

Simpu is a customer communication platform that integrates various channels for managing interactions and support, enhancing efficiency and relationship-building.

ROBIN

ROBIN

cm.com

ROBIN app provides a unified platform for managing customer service interactions, offering tools for personalized support, chat integration, and scalable operations.

Moblico

Moblico

moblicosolutions.com

Moblico is a mobile app that enhances wholesale distribution by providing tools for efficient communication, mobile commerce, personalized shopping, and secure payments.

LinkLive

LinkLive

linklive.ai

LinkLive is a secure communications platform for regulated industries, enabling encrypted voice, video, chat, and email interactions with consumers.

GetThru

GetThru

getthru.io

GetThru is a communication platform that enables organizations to connect with communities via texting and calling for outreach, engagement, and analytics.

VOZIQ

VOZIQ

voziq.ai

VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.

Uniphore

Uniphore

uniphore.com

Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.

Ressolve

Ressolve

ressolve.com

Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.

Qtee.ai

Qtee.ai

qtee.ai

Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.

Pobuca Experience Cloud

Pobuca Experience Cloud

pobuca.com

Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.

Callbi

Callbi

callbi.io

Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.

AI Rudder

AI Rudder

airudder.com

AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.

Shopl

Shopl

shoplworks.com

Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.

Cinareo

Cinareo

cinareo.com

Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.

Primo Dialler

Primo Dialler

primodialler.com

Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.

QStory

QStory

qstory.ai

QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.

QualityDesk

QualityDesk

qualitydesk.com

QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.

SuccessKPI

SuccessKPI

successkpi.com

SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.

Provana

Provana

provana.com

Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.

MiaRec

MiaRec

miarec.com

MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.

Zenarate

Zenarate

zenarate.com

Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.

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