SmileBack
smileback.com
SmileBack is a customer satisfaction platform for MSPs that helps IT professionals collect and analyze customer feedback through CSAT and NPS tools.
Nicereply
nicereply.com
Nicereply is a survey platform that collects customer feedback through customizable CSAT, NPS, and CES surveys integrated with email and ticketing systems.
Reef.ai
reef.ai
Reef.ai is an AI platform that optimizes customer data for revenue outcomes, providing actionable customer scoring and recommendations to improve engagement and track results.
Hook
hook.co
Hook predicts revenue growth by identifying high-value customers and upsell opportunities, using data science to enhance customer engagement.
Churn360
churn360.com
Churn360 is an AI platform that consolidates customer data from various SaaS tools, helping businesses reduce churn and improve customer retention through analytics and automation.
Stames
stamesoft.com
Stames is a centralized software platform that streamlines communication and data management, enhancing collaboration and decision-making across teams.
Reply Pro
replypro.io
Reply Pro alerts users about new online reviews and enables easy responses to them from a single mobile app, fostering employee awareness and customer engagement.
didforsale
didforsale.com
DIDforSale offers communication automation tools like APIs, programmable voice, SMS, and SIP trunking for businesses to manage telephony functions.
connexease
connexease.com
Connexease is a support platform that integrates multiple messaging channels, enabling businesses to manage customer communications efficiently from a single interface.
Simpu
simpu.co
Simpu is a customer communication platform that integrates various channels for managing interactions and support, enhancing efficiency and relationship-building.
ROBIN
cm.com
ROBIN app provides a unified platform for managing customer service interactions, offering tools for personalized support, chat integration, and scalable operations.
Moblico
moblicosolutions.com
Moblico is a mobile app that enhances wholesale distribution by providing tools for efficient communication, mobile commerce, personalized shopping, and secure payments.
LinkLive
linklive.ai
LinkLive is a secure communications platform for regulated industries, enabling encrypted voice, video, chat, and email interactions with consumers.
GetThru
getthru.io
GetThru is a communication platform that enables organizations to connect with communities via texting and calling for outreach, engagement, and analytics.
VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ressolve
ressolve.com
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Callbi
callbi.io
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
AI Rudder
airudder.com
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
Shopl
shoplworks.com
Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.
Cinareo
cinareo.com
Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.
Primo Dialler
primodialler.com
Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.
QStory
qstory.ai
QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.
QualityDesk
qualitydesk.com
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
MiaRec
miarec.com
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
Zenarate
zenarate.com
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
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