Page 33 - Top OneHash Alternatives

Userlane

userlane.com

Userlane is an award-winning Digital Adoption Platform that identifies and eliminates adoption barriers across software. Discover which software applications are in use, understand usage patterns and areas of digital friction, and improve employee productivity and experience. Realize the full value of software investments with Userlane.

Helpshift

helpshift.com

Helpshift, a subsidiary of Keywords Studios, is a consumer-first digital support platform that provides an efficient, personalized, modern support journey. Conversational AI, machine language translation, automation, and segmentation quickly resolve consumer problems across immersive channels like mobile apps, gaming consoles, and XR experiences in 150+ languages. Get your consumers back online faster with over 50% automation for effective resolution.

Apty

apty.io

Apty, a cloud-based software solution, helps enterprises streamline their operations and increase efficiency through guided employee experiences and proactive analytics that accelerate digital adoption and process compliance. Using Apty’s successful best practices methodology for digital adoption, enterprises can increase employee engagement and improve data hygiene. Every month millions of users worldwide use Apty to learn web-based apps and excel in their job at leading companies like Delta, Hitachi, Mary Kay, Wiley, and many more. Apty - Digital Adoption Done Right Apty’s all-in-one platform empowers you with reliable data that enables informed decision-making to increase your application ROI and employee productivity.

Vivantio

vivantio.com

Vivantio is a service management platform with built-in CRM, powerful workflow builder, customizable ticket routing and prioritization, branded self-service portals, and no-code configuration. Vivantio streamlines processes for service teams in B2B Customer Support, IT, Facilities, HR, Legal, Finance, and GRC. Our solution is particularly impactful for B2B service & software providers, or companies experiencing high growth and needing to scale support operations. Vivantio's platform is incredibly flexible, offering enterprise functionality to every customer – as well as the ability to turn those features on and off as needed. they believe in democratizing technology, which is why Vivantio is highly configurable without needing to rely on engineers or consultants to make configuration changes.

Product Fruits

productfruits.com

Product Fruits is the AI-driven platform designed to supercharge product growth. They provide product adoption and engagement flows that simply work. Automatically onboard users, guide them to unlock the full value of the application, and watch conversions soar. Their powerful feature set includes: * AI-powered PRODUCT TOURS & WALKTHROUGHS for guiding users step by step through the UI * HINTS, BEACONS & TOOLTIPS for highlighting new features, delivering tips, and providing contextual support * ONBOARDING CHECKLISTS for showing users the progress of their onboarding journey * IN-APP ANNOUNCEMENTS for publishing important news directly in the application * IN-APP NEWSFEED for keeping users up to date * NPS & SURVEYS for measuring satisfaction and capturing insights directly in the product * USER FEEDBACK WIDGET for tracking moods as well as making it easy for users to report bugs and share ideas * HELP CENTER (Life Ring Button) for providing one centralized location for all onboarding and support documentation, as well as any 3rd-party chat widget * KNOWLEDGE BASE for allowing users to solve problems without having to contact support * CUSTOM EVENTS for triggering flows based on user behavior in the application * USER SEGMENTATION for tailoring experiences to personas and showing different content to individual cohorts * ANALYTICS for understanding where users get stuck, what they like, and what needs improving * Product Fruits editor was built with a non-technical user in mind, and they don’t need any coding skills to create beautiful onboarding experiences. They are serving companies big and small all over the world, helping them to improve product adoption, increase conversions, reduce churn, and lower support tickets.

Mavenoid

mavenoid.com

Mavenoid is the Intelligent Support Platform specifically designed for products and devices. Mavenoid’s purpose-built technology delivers best-in-class customer support with intelligent troubleshooting and personalized remote support that delivers resolution rates of 58% and up. With Mavenoid, product manufacturers and sellers provide genius level customer support and realize brilliant ROI.

LiveHelpNow

livehelpnow.net

LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Whether you’re looking to improve large scale call center operations and help desk functionality or simply want to implement better lead generation and customer support tools for your small business, our software will help your team work faster and smarter, while making your customers’ experience with your brand better.

Ozonetel CloudAgent

ozonetel.com

CloudAgent is Ozonetel’s cloud-native Contact Center as a Software (CCaaS) Platform that is trusted by India’s leading brands for running efficient, cost-effective, and scalable contact center operations. It combines the capabilities of multi-channel ACD, intelligent IVR, powerful dialers, quality monitoring, and AI systems enabling businesses to create seamless omnichannel customer communications. * Unified Dashboards. For Effortless Omnichannel CX - CloudAgent offers a unified platform to effortlessly manage phone calls, SMS, WhatsApp, and more. Your agents can effortlessly switch between voice and digital channels on a single dashboard. Ensure conversational continuity for your customers across channels. * Deep CRM Integrations. For Unmatched Automation - With CloudAgent's readymade CRM integrations, you auto log call data and call recordings into your CRM. Agents click-to-call or answer calls from within the CRM itself. They view customer data as they speak, resolving queries 25%-35% faster. * Superior Monitoring. For Transformed Agent Performance - CloudAgent offers the most comprehensive and flexible dashboards, tracking performance across 300+ parameters. Supervisors get a bird’s eye view of everything happening on their floor. You track and assess metrics across campaigns and teams for actionable training insights.

Fluid Topics

fluidtopics.com

Fluid Topics’ AI-Powered Content Delivery Platform (CDP) is a software solution that collects and unifies all types of documentation, no matter the initial source and format, and then feeds the relevant content to any digital channel, device, and application, in context with the users’ needs and environment. From software and electronics companies to hardware and equipment manufacturers, Fluid Topics supports tech organizations around the world in optimizing their content operations and making the most out of their tech doc. Their CDP is designed to integrate with your existing infrastructure and tools to enable dynamic publishing without disrupting the company’s writing process. Say goodbye to pre-generated HTML pages and rigid formats and hello to Content as a Service.

Ada

ada.cx

Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide.

Neuron7.ai

neuron7.ai

Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.

livepro

livepro.com

livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers. Trusted globally for over two decades, livepro streamlines intricate processes, communicates critical updates in highly regulated industries, enhances productivity by reducing training times, and providing valuable management insights. With its AI-assisted search, livepro seamlessly delivers governed knowledge across web, chatbots, CRMs, and self-service portals, offering a comprehensive omnichannel experience from a single source of truth. At livepro, they pride themselves on having the system that is the easiest-to-use, easiest-to-manage and a team that is the easiest to work with – always.

Turf

useturf.io

Turf is the community platform for SaaS companies. The platform provides easy to use forums that empower in-depth discussions between your users. Let your users perform self-service by answering each others questions. A community built with Turf provides one single meet point for your users with community forums, customer feedback boards, knowledge bases & help centers, roadmap displays, changelogs, feature requesting, bug reporting, academy functionality, technical documentation hubs, and online community events. The Turf platform lowers support costs by 54%, lowers churn rates by 32%, and cultivates 3 times higher customer engagement.

Guidejar

guidejar.com

Guidejar is a versatile SaaS platform designed to simplify the process of creating interactive product demos, guides, and tutorials. With its user-friendly browser extension, you can capture your workflow step by step at your own pace without the need for complex video editing. Customize your guides with your own branding, manage steps effortlessly, and choose from various guide views to engage your audience effectively. Guidejar also offers features like customizable call-to-action buttons, intuitive organization, and SEO optimization to help businesses provide informative content and improve their online presence. Additionally, it empowers businesses to build a no-code Help Center within seconds, allowing customers to find answers independently and reducing the support team's workload.

Shelf

shelf.io

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens for questions and instantly suggests the best answers in search, self-service portals, web forms, chat, CRM, support apps, and contact center platforms. Identify gaps between questions and answers with Shelf analytics and automate content publishing to every channel.

CoSupport AI

cosupport.ai

CoSupport AI has officially received a patent for its developments in the field of multi-model message generation architecture, Patent US11823031B1. CoSupport AI – the solution that enhances customer support and empowers businesses with data-driven insights. Leveraging Natural Language Understanding, CoSupport AI ensures exceptional customer service and delivers unparalleled Business Intelligence to core departments. It consists of 3 components: Agent, Customer, and BI. They work in synergy to boost Customer Support team productivity, fully automate customer requests, and offer remarkable business insights with the power of generative AI. To achieve this, we integrate with your company’s data sources and use machine learning to create a comprehensive AI solution, tailored to your business. CoSupport AI Components: * CoSupport Agent – an AI assistant for your human agents that boosts their productivity. CoSupport Agent optimizes and reduces ticket processing time by providing reply suggestions, based on context from the entire conversation thread. With increased agent efficiency, you can cut down customer support costs by 30-80%. * CoSupport Customer is a self-sufficient AI tool that delivers highly accurate responses to your customers. CoSupport Customer is an autonomous AI-powered system with access to the entire product knowledge base, including website pages, product FAQs, and external APIs. It saves thousands of man-hours by handling up to 100% more of your customer requests. * CoSupport BI reinvents the decision-making process and delivers game-changing business insights in seconds. It's an AI Business Analyst connected to your company's data sources, including real-time information from your CRM. This way it generates content, offers insights, and draws analytical conclusions, based on context relevant to your products and customers.

MatixERP

matixerp.com

Matixerp is a complete ERP software that is developed with great care to gather everything business managers need in one place, to run their business stress-free. From finances to customer management, Matixerp provides a comprehensive solution to all your business needs.

KONDESK

konze.com

KONDESK is a CRM software with a one-stop solution to manage numerous features, targeted to make managing the business, especially for Migration and Education, a little less complicated and seamless for agents. It aids in assisting the management of customer information, delivering an uninterrupted and fulfilling customer experience. KONDESK is different as an Industry-specific CRM, it provides an innovative platform for enhancing the experience of not only the businesses but their customers too. We assist businesses in managing their data and tasks by giving them a platform that helps them streamline their processes and work by providing all the solutions in one single place and eliminating switching between different platforms.

Spendly

getspendly.com

B2B SaaS platform empowering small and mid-sized businesses to spend smarter on payment processing, payroll, commercial insurance, benefits, PEO services, and retirement plans. Spendly leverages your current provider's rate to find a lower one - always with equal or better terms/service. Seamlessly compare multiple offers from top providers to reduce operational expenses by 20-40% just by switching providers. Let the best offer win.

Everee

everee.com

Everee is a workforce payments platform that makes it simple to pay people every day - even on weekends and holidays - a benefit workers love. We take away all the busy work that comes with payroll, so you can pay people in seconds and get back to running your business. Use our platform to manage and pay workers or tap into our technology solutions, including an API and embeddable components, to pay 1099 and W-2 workers at scale. And if you want to pay workers fast but you’re stuck waiting weeks - or even longer - to get paid by your clients, we help you bridge that gap. We front worker payments for you. You pay us later, after you invoice accounts.

Cardagraph

cardagraph.com

Cardagraph is the first platform to help product leaders and teams plan using reality instead of assumptions and estimates. Simple connections to the tools you use (Jira, Gitlab, Productboard, etc.) allow Cardagraph’s Execution Intelligence™ to give realistic completion dates that help you more accurately set and meet the expectations you give to other parts of the business. Set expectations based on reality so you can meet those expectations more reliably.

SimpleCrew

simplecrew.com

SimpleCrew gives field teams an easy system for tracking and managing the work that's getting done out in the field. An accountability-first approach to every step of the field team management.

Revuud

revuud.com

Revuud is an online marketplace connecting healthcare systems looking to hire, and IT talent looking to work. Revuud leverages technology to transform how healthcare systems and talent choose one another, engage together, and develop trusted relationships. It’s human-centered technology at its best. Whether you are a healthcare system looking to hire, or talent looking for work, Revuud assures you will have a simplified, streamlined, and superior experience.

PurelyTracking

purelytracking.com

Purely Tracking streamlines everything and helps to track it all right from monitoring employee time & attendance,work accountability,client project management & data collection despite of where ever they are

Employee Adventure

employeeadventure.com

Employee Adventure is an all-in-one employee management tool, perfect for small and medium businesses. Our SaaS offers a variety of features that will ease the workload an HR department has to perform. Some of the features include - Setting objectives - Managing timesheets - Employee profile - Voting systems - and many more

WorkAxle

workaxle.com

WorkAxle is an end-to-end Workforce Management System designed to make managing your deskless and workers easy and efficient. It is a high-level multifaceted system that can handle complex workforce management challenges, at any scale.

Workforce Next

workforcenext.in

Best Employee Monitoring Software in India With Time & Employee Productivity Tracking for Inhouse, Remote, Hybrid at 120 Only.

SubItUp

subitup.com

SubItUp is an industry-leading, intelligent and customizable online employee scheduling platform built around your business. SubItUp streamlines and improves your scheduling processes by first using a team of experts to understand them. Our workforce experts then help you configure SubItUp to automate collection of availability and schedule generation, eliminate scheduling conflicts across your enterprise, build time clocks that work for your team, communicate time-and-attendance data to your payroll software, and meet the highest accessibility and compliance standards along the way. It's time to get your time back. It's time to automate the management of your workforce. And, it's time to focus on all of the other tasks you need to do every day. SubItUp's proprietary platform was developed from the ground up to maximize the time you spend dealing with business-related tasks and minimizing workforce management issues.

Pletox

pletox.com

An all-in-one platform built to automate and optimise workforce management with workflows like HR, Payroll, Chat, Projects, Tasks, Operations and more.

Napta

napta.io

Napta is the SaaS solution made to carry out more projects while improving employees commitment. Napta identifies the best staff for each project (based on availability, skills, geographical location ...) and outdates your Excel for human resources! Napta improves your operational performance by helping you: - manage staffing requests - identify the most relevant staff for each project in real time - optimize the projects planning - map all your employees' skills and aspirations - conduct 360° feedback with your teams Napta increases your employees' commitment: it is a collaborative tool that brings more transparency to the staff regarding projects and resources management. The employees can express their interest in future projects through the software, and specify which skills they'd like to develop in the upcoming weeks. Napta is a customisable and easy-to-use solution that will perfectly connect with your existing IT landscape. Let's finally bring business challenges and employees commitment together!