Mywa is a WhatsApp Business Platform tool for managing customer conversations, marketing campaigns and team communications in one workspace. Its shared team inbox lets multiple team members handle chats from a business number, assign conversations, use internal notes and quick replies, and keep customer message history organized. Businesses can send scheduled or recurring campaigns using approved WhatsApp message templates, import and segment contacts, and review delivery, read and click analytics. Mywa also supports workflow automations, WhatsApp calling in a browser, two-way Google Sheets sync, payment requests through supported providers, and integrations with services such as Shopify, Zapier and Make. For custom workflows, the app provides a REST API and webhooks. Businesses can connect through Meta’s WhatsApp Business Platform and, where supported, continue using the WhatsApp Business app with the same number through coexistence. Mywa helps teams manage WhatsApp customer support, lead follow-up and business messaging from a single system.

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