Page 8 - Top MessageDesk Alternatives

heycollab

heycollab.com

Heycollab is a tool that helps you stay organized, manage tasks, and helps employees collaborate by empowering teams to work together. It's an all-in-one productivity management tool for teams & freelancers that combines collaboration with extensive features to help you manage resources and maintain visibility on projects. You can chat in real-time, share files, manage workflow, and keep your team organized. With Heycollab you can easily break down projects into tasks, set due dates, track team workloads & share files, & images with team members. Use one tool from day 1 to the Deadline to plan & organize projects, communicate & collaborate.

Crugo

crugo.com

Crugo is a platform that communicate, share and organize anything securely through the use of groups, chat in real time, share files, monitor RSS feeds, create to-do lists and even organize calendars.

Airship

airship.com

In its mobile-first world, customers expect a unified, seamless experience wherever they interact with brands. But most often, those experiences are disconnected. Airship has everything it needs to get mobile-first customer experience right — on the web, in the app, and everywhere in between. Since the dawn of mobile apps, Airship innovations have become industry standards. It delivered the industry’s first push notification and first in-app message. Then it powered the first mobile wallet boarding pass, now the digital norm for travelers. It enabled the first commercial use of Live Activities on the day it was launched by Apple. Most recently, it launched the world’s first no-code native Experience Editor for app and web, enabling marketers and product managers to engage with customers wherever they are and get work done in minutes instead of months without ongoing developer support. Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then its AI-powered journey orchestration, content creation, and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy, and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion. When it comes to helping brands get customer experience right in a mobile-first world, no one knows more, does more, or cares more than Airship.

Unipile

unipile.com

Incorporate APIs for email and messaging to facilitate direct conversations through LinkedIn, Gmail, and WhatsApp within your application, enhancing user productivity and satisfaction.

Alcodes

alcodes.com

Alcodes is an SMS marketing solution offers Mass SMS services, help businesses to send bulk SMS with instant delivery and analytics built in.

Xeno

getxeno.com

Xeno is an AI-powered CRM that enables large retailers & D2C brands to increase repeat sales by 11% by building an understanding of each individual customer & creating more relevant marketing campaigns across SMS, email, Whatsapp, Facebook & Instagram. 100’s of retailers like Levi's, Tommy Hilfiger, Forever New, Jack & Jones, Vero Moda, Forest Essentials, Kama Ayurveda, Taco Bell & Nando's use Xeno to increase their eCommerce & store sales.

PowerTextor

powertextor.com

Text Messaging Service for Businesses. PowerTextor is an SMS Connector for Microsoft Dynamics 365 and Power Platform. We help businesses develop better relationships with their customers through the power of text message marketing and Microsoft Power Automate.

Customers.ai

customers.ai

Customers.ai is the world's leading AI sales outreach automation and B2C data prospecting platform. Key Features include: Identify your anonymous website visitors by email, templated sales outreach automation tools, integrations with thousands of business productivity tools, hundreds of million of consumer records to build email outreach campaigns for any audience. Customers.ai sales outreach automations are used by over a million businesses world wide, across every business vertical and country in the world.

Hatch

usehatchapp.com

Hatch is the only customer communication platform designed for bottom-line growth. With your outreach and follow-up on autopilot, plus custom AI agents that text with your leads and customers, you can turn more leads into appointments, sales, and repeat customers without the overhead costs. Satisfy customers, alleviate employee burdens, and scale your revenue with Hatch.

Talkspirit

talkspirit.com

Talkspirit is a collaborative platform for teamwork. Providing a full range of features to connect, communicate and collaborate in one simple overview. All the features are located right were you’d expect them to be, and cover three essential areas: 1) Collaboration Provide a collaborative workspace through groups: organise projects, gather feedback, create events and share ideas, knowledge & documents. 2) Communication Provide instant communication through work chat: ask questions, brainstorm ideas, form decisions, launch video chats, quickly send files and occasionally send GIFS to lighten the mood. 3) Connectivity Provide a personalized information hub through the newsfeed: every co-worker is always on top of new relevant information as soon as it happens, ready to take action. talkspirit works together seamlessly with all the apps, tools and services that your business already uses. It provides a bunch of native integrations that are easy to set up and easy to use – over 500 integrations are available. All content is searchable too, secure and available while on the move through the mobile app for Android and iOS. Available in 8 languages (FR, EN, DE, IT, PT, ES, NL & PL).

Clinked

clinked.com

Clinked is a cloud-based client portal and collaboration tool. It enables teams, project groups and business clients to all collaborate efficiently on documents and files from within a secure cloud environment. We offer 3 main portal options: 1. Easy (off the shelf easily customizable portal). 2. Bespoke (custom portal built on the Clinked infrastructure to your specific requirements). 3. Virtual Data Room. All portals offer a wide array of features, some of which are listed below. Enhance Your Business Image * Clinked client portal can be customized and white-labelled. * Use your own URL, e.g. https://clients.yourcompany.com. * Branded native mobile apps are available for Android and iOS. Collaborate and Communicate * Update clients with real-time activity streams and project progress management. * Assign tasks to individual team members or share the workload with more than one user. * Have efficient discussions, communicate using @mentions, instant 1-2-1 and group chat, and microblogging. * Full-text search. A Secure Client Portal * 256 bit SSL in transit and AES encryption at rest. * Two-factor authentication for secure access to your solution. * Account administrators can view all user activity in the audit trail. No.1 FTP Alternative * Drag and drop files and folders to share large files. * Locate and bring up files and folders with the universal search bar. * View live previews of your documents without having to download them. Integrations * Native integration with Google Workspace. * Native integration with AdobeSign, DocuSign and JotForm. * Automate tasks & actions with over 3,000 apps via Zapier. * Public API. Completely custom portal built to your specifications * Built on robust Clinked ISO certified infrastructure. * Select from a vast array of existing features. * Add new unique features that your business needs. * Custom UI to fit your use case and workflow. * Straightforward design process. * Quick delivery.

Mobiniti

mobiniti.com

Mobiniti is a high-quality, feature-rich, text message marketing service that helps businesses increase revenue through customer engagement. We provide a simple-to-use, scalable solution that assists businesses in harnessing the power of text message marketing to connect with their customers. Mobiniti offers a suite of features including coupons, contests, loyalty programs, list management tools, integrations, and more to support your customer engagement and drive growth. Reach your customers today – with Mobiniti. Highlight Features: coupons/wallets, opt-in pages, contests, rewards, automation, & 40+ other exclusive features! Integrations: Zapier (3,000+ popular apps), Shopify, Mailchimp, Constant Contact, Tracking Pixels, Facebook, Twitter, & more! Schedule a Demo today: calendly.com/mobinitidemo

Enchant

enchant.com

Better conversations with your customers. Our customer-centric products help you provide AI‑powered support with a personal touch. Omnichannel shared inboxes, knowledge bases & live chat. All in one intuitive platform. For teams of all sizes.

TIMU

timu.com

Chats, meetings, tasks & file storage all in one place. TIMU is the best way to collaborate and meet with your coworkers, vendors, and customers.

Superworks

superworks.com

We at SUPERWORKS specialize in revolutionizing enterprises, helping them create dynamic workplaces that foster enhanced productivity. Our approach is centered around prioritizing people, ensuring that every individual feels motivated, valued, and fulfilled in their professional environment. At our core, we are driven by a vision to lead the technological evolution and provide our clients with the essential tools for future success. We believe in empowering businesses to achieve exponential growth through the power of software as a service (SaaS). Our mission is to deliver cutting-edge technology solutions that not only simplify business operations but also streamline processes, ensuring efficiency and effectiveness across the board.

Samesurf

samesurf.com

Samesurf is a patented, real time collaboration platform that enables multiple people to interact with the same online experiences in real time from any device or browser without installs or coding. Widely considered as the inventor of modern co-browsing, Samesurf also enables participants to (1) Instantly upload & share documents and videos (2) Talk or video chat via VOIP and phone lines (3) Redact sensitive input fields or other screen elements (4) Share offline content (5) Garner in-depth analytics (6) Record sessions Samesurf supports a diverse set of use cases that include sales, support, training, telemedicine, and virtual meetings.

GoReminders

goreminders.com

No-Show Clients are No-Pay Clients • Automated Appointment Reminders for Your Patients, Customers, or Clients Quickly schedule client appointments with a smartphone, tablet, or computer. Appointment reminders are automatically sent to clients via email or text message. Gone are the days of waiting and wondering. Your clients are on time, thanks to GoReminders! GoReminders is simple and extremely useful. A business often loses money when a client doesn’t show up for an appointment, and even more time and money is wasted calling the client to remind them of an upcoming appointment. With GoReminders, the business schedules the appointment into the system, and the client automatically receives a reminder via text message or email in advance of the appointment. Extremely useful to a doctor's office, hair salon, tax preparer, auto shop, and even social services agencies. It is even confident that users will be able to find ways to use GoReminders that it didn’t even think of itself!

Textedly

textedly.com

Textedly was created with customers in mind. It wanted to bring a bit of clarity to the chaotic world of Mass SMS mobile text messaging. And it wanted to do it with a cloud platform that was nice to look at, easy to use, and would not break your bank account. Its platform now supports SMS text messaging all over the world, thanks to a group of talented and charming people. It remains dedicated to the spirit with which it began: be genuine, listen to its customers, keep pricing as low as possible, and keep the platform beautifully simple! Textedly: POWERFUL, BEAUTIFUL, FLEXIBLE.

Thirdlane

thirdlane.com

Thirdlane Connect serves as a versatile customer communication and team collaboration application, offering your team a suite of features including chat, voice and video calls, conferencing, screen sharing, file sharing, and seamless integration with CRM and various other business applications. Facilitating multichannel customer communications and team collaboration, Thirdlane Connect is designed for both local and remote workers, supporting web browsers, iPhone, Android devices, as well as Windows, Linux, and Mac desktops. This powerful application is fully integrated with and powered by the Thirdlane Business Phone System or Thirdlane Multi Tenant PBX platforms. These platforms can be securely deployed in various settings, whether on premises or in private or public clouds, ensuring flexibility and security for your communication infrastructure.

Texting Base

textingbase.com

Texting Base create groups and schedule birthday, holiday and any other text communication on the fly or years in advance.

SMSWords

smswords.net

SMSwords is the leading SMS marketing platform that offers unique features and benefits that set it apart from the competition. With over 130 million registered ready customer bases from 10,000+ loca... Show More ions in 40+ countries, SMSwords provides businesses with access to a valuable audience with purchasing power. Our platform is fully compliant with GDPR and other Privacy Policy, ensuring that your campaigns are ethical and legally compliant. With our advanced automation features and comprehensive analytics, you can create and launch effective SMS campaigns with ease.

Ready Text

ready-text.com

1. Company Overview: Ready-Text.com is a revolutionary text messaging platform focused on waitlist and customer management. This tool is designed to boost revenue through instant customer notifications, enabling real-time connections and impactful customer interactions. Ready-Text ensures every interaction counts, leading to tangible results in customer management. 2. Key Features and Functionality: Easy setup: Accessible via any device’s browser. Customer Check-In: Add customers to the dashboard using their phone number and name. Efficient Waiting: Keep customers informed if they're waiting elsewhere. Instant Notifications: Send custom text messages with a click. Stay Updated: Monitor the entire waitlist, wait times, and customer status. Follow-Up: Send reminder texts to prompt customers. Engage & Retain: Use stored numbers for marketing, fostering loyalty and repeat visits. 3. Primary Value: Ready-Text simplifies queue management, ensuring a seamless customer experience from start to finish. It provides streamlined notification flow with customizable message templates and tailored reservation alerts, catering to various industries, including retail and dining. With Ready-Text, businesses can streamline operations, reduce wait times, enhance customer satisfaction, and optimize resources. Languages Supported: English Value Proposition: Ready-Text stands out in the marketplace for its user-friendly, adaptable responsiveness, offering seamless waitlist management on the go. It's designed to cater to a wide range of industries, allowing for customized notifications and precise in-store capacity control. Ready-Text is not just a tool but a solution that reshapes the way businesses interact with their customers, enhancing satisfaction and loyalty, and optimizing operational efficiency.

GuniSMS

gunisms.com.au

GUNI is on a mission to help add value to the SMBs out thereby leveraging the power of technology and automation with an empathetic perception. Focusing on Engagement, Growth, and Management we can add value and facilitate business growth. We're Australia’s most reliable SMS gateway, SMS Broadcast & MMS provider known for our highly scalable SMS marketing services. Start your free trial today and receive 20 free messages!

Appointible

appointible.com

Appointible is the go-to appointment scheduling software for beauty services providers who want seamlessly manage bookings and grow their businesses. We support individual beauty service providers, beauty salons, beauty clinics, laser clinics, spas, med spas, nail salons, barbershops, nail artists, hair salons, massage centers, health clinics, and more. Appointible is the best Online Booking System for your beauty business. We help protect against no-shows with automated text reminders and to increase your bottom line with the text marketing solution. - Appointment scheduling: access your and your team's schedule on the go. Create unlimited appointments, make adjustments, add notes, and more. - Calendar: navigate through your personal and your team's appointment calendar. - Online bookings: your customers can book services online 24/7 with you. You can publish a link to your online booking page on your Facebook or Instagram. - Reminders: reduce no-shows and missed appointments, protect your time, and avoid lost revenue by using text reminders. - Client management (CRM): search for clients, view the history of their visit, take notes, and add before and after photos. - Text marketing: send rebooking reminders, send mass texts to your clients with a promotion or update. - Price list: manage services and service providers, price, and duration. - Sync data across multiple devices: your appointment calendar is the same across all your devices. - Analytics: go through the most important metrics of your business in a visually simple way. - Staff management: add your admin and bookable staff members, grant access permissions for each user, and effectively organize your team in one place! - Multi-location business support: with Appointible, you can manage a multi-location business that operates in multiple time zones. Get your free account up and running in no time. Sign up for the best available booking software to automate your appointment scheduling, send appointment reminders, manage your team and grow your business! https://appointible.com/biz/

allmysms

allmysms.com

allmysms is an SMS marketing software that includes tools to send bulk SMS marketing campaigns throughout web or APIs but also transactional and single SMS.

CodeBroker

codebroker.com

CodeBroker Text Message Marketing Software is an enterprise solution that combines advanced features with ease-of-use. Since 2008, CodeBroker has delivered more than 3 billion promotion text messages for the biggest names in retail. CodeBroker Text Message Marketing Software includes the innovative SmartJoin, for building SMS marketing lists that capture full or partial CRM records, for higher-quality SMS lists. The CodeBroker solution is part of CodeBroker’s Offer Marketing Platform, a suite of applications that includes solutions for single-use coupons and a digital offer wallet. Learn more at www.codebroker.com or contact us at [email protected] or call 800-928-7315.

Pendula

pendula.com

Pendula is an enterprise customer engagement platform designed to help organisations maximise Customer Lifetime Value and foster stronger connections with their audience. By focusing on "moments that matter," Pendula enables businesses to engage customers in a personalised way, optimising conversion rates and enhancing the overall experience across every touchpoint. This platform is especially beneficial for businesses aiming to streamline communication processes without requiring extensive technical knowledge. With no coding skills necessary, Pendula supports automated and personalised two-way communication across multiple channels, including mobile, SMS, email, social messaging, and even fax. Now with RCS (Rich Communication Services) as a new channel, Pendula’s platform provides even more flexibility, allowing customers to receive interactive, media-rich messages on compatible devices. This channel range ensures that customers receive messages at their convenience, regardless of location or preferred method of communication, and supports an omnichannel marketing approach. Pendula’s robust suite of engagement and workflow automation tools empowers organisations to understand and respond to customer behaviour effectively. Key features include real-time analytics, omnichannel engagement across mobile, in-app, and web platforms, and a user-friendly interface that enables rapid campaign creation and delivery. Pendula also integrates seamlessly with over 80 systems via a rich API and native-built integrations, making it adaptable to various organisational needs. Pendula’s advanced Intelligence Suite brings new dimensions to customer engagement with the use of Artificial Intelligence (AI), offering tools such as sentiment analysis, data classification, and categorisation. This suite enables businesses to gain deeper insights into customer preferences, attitudes, and needs, providing critical intelligence that allows organisations to deliver timely and relevant content tailored to their audience. By leveraging these insights, businesses can anticipate customer behaviours and respond in a proactive and personalised way, enhancing engagement across the customer journey. Pendula’s criteria segmentation and event-based flows give businesses granular control over their communication strategies. This means organisations can drill down within a flow, enabling the creation of targeted customer journeys that respond to specific customer segments. By tailoring messages to unique audiences based on behaviours, attributes, or past interactions, Pendula empowers businesses to ensure the right message reaches the right person at the right time. This degree of customisation is essential for driving meaningful engagement, as customers increasingly expect brands to interact with them in ways that are personalised and relevant. Moreover, Pendula’s workflow automation capabilities enable seamless updates to billing systems, CRM, and other source data, automatically triggering next best actions based on customer interactions. By integrating directly with platforms like Salesforce and Zuora, Pendula ensures that every customer interaction is seamlessly linked to relevant data, providing a comprehensive view of each customer’s journey. This unified data stream supports informed decision-making and allows businesses to optimise their engagement strategies over time. Trusted by clients such as Shippit, amaysim, Origin Energy, and the University of London, Pendula has demonstrated its ability to elevate customer engagement strategies across diverse industries.

TheTexting

thetexting.com

TheTexting.com offers best SMS API services and SMS Gateway services for OTP text messages, notification texts, etc.

Sinch MessageMedia

messagemedia.com

Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send bulk SMS. Create automated campaigns. Integrate with 85+ apps that you already use. Join over 70,000 global customers in healthcare, education, retail, and other industries that have scaled their business via our easy-to-use messaging platform. We’ve got a wide range of features and pricing plans ready to take your conversational messaging to the next level. Try it for free. • Bulk SMS marketing campaigns • Appointment reminders • Automated notifications and alerts • Staff communication • 1-on-1 or two-way conversations • A wide range of integrations for your CRM, ERP, or social media • Web portal • API solution You can have all these, and more. Start sending business SMS today.

Leadferno

leadferno.com

Leadferno is a business messaging platform built for small businesses to power conversion, texting and better customer experience. Text with customers right from your website via a customizable web-to-text widget. Engage with consumers using a powerful messaging inbox – so your team can increase conversions, close leads faster, and delight your customers. Leadferno's Leadbox is the most customizable web-to-text widget on the market powering texting and your other conversions like appointment booking, click-to-call, lead forms, directions and more. Both a browser app and mobile apps help your team engage with customers using powerful business features like auto-replies, saved replies, scheduled messages, reminders and more. Integrate with Facebook Messenger, Google's Business Messages, Google Analytics and connect to other apps like your CRM via Zapier or our API.