Top Marchex Alternatives

Otter

Otter

otter.ai

Otter is a note-taking app that transcribes voice conversations, identifies speakers, and allows sharing and collaboration on notes in real-time.

Hubspot

Hubspot

hubspot.com

HubSpot is a CRM platform that integrates marketing, sales, and customer service tools to help businesses manage relationships and streamline operations.

Salesforce

Salesforce

salesforce.com

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Intercom

Intercom

intercom.com

Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.

Podium

Podium

podium.com

Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.

Fireflies.ai

Fireflies.ai

fireflies.ai

Fireflies.ai is an AI meeting assistant that records, transcribes, summarizes meetings, and integrates with various collaboration tools for improved productivity.

Zoho Desk

Zoho Desk

zoho.com

Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.

Freshdesk

Freshdesk

freshdesk.com

Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.

Apollo.io

Apollo.io

apollo.io

Apollo.io is a sales engagement platform that helps users manage outreach, calls, and leads with integrated tools and search filters for efficient sales processes.

Respond.io

Respond.io

respond.io

Respond.io is a platform that streamlines business communication by integrating chat and voice channels, facilitating lead management and customer interactions.

OpenPhone

OpenPhone

openphone.com

OpenPhone is a cloud-based phone app for businesses that allows calling, messaging, and team collaboration with shared numbers and AI-assisted features.

CallRail

CallRail

callrail.com

CallRail is a lead intelligence platform that helps businesses track and manage leads through calls, texts, and chats, providing insights to optimize marketing efforts.

RingCentral

RingCentral

ringcentral.com

RingCentral is an omnichannel customer engagement app with voice, digital channels, AI options, and integrated workforce management and analytics.

Help Scout

Help Scout

helpscout.com

Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.

GoTo

GoTo

goto.com

GoTo is an app for online video conferencing and IT management, enabling virtual meetings, collaboration, and comprehensive IT solutions for businesses.

JustCall

JustCall

justcall.io

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

Tidio

Tidio

tidio.com

Tidio is a customer service software that provides live chat, chatbots, and AI support to help businesses improve customer support and engagement on websites.

Aircall

Aircall

aircall.io

Aircall is a cloud-based phone system for sales and support teams, integrating call management and customer tools to enhance communication efficiency.

Fathom

Fathom

fathom.video

Fathom AI Notetaker records, transcribes, and summarizes meetings, syncing notes with CRM systems. It supports multiple languages and integrates with collaboration tools.

WATI

WATI

wati.io

WATI is a customer engagement platform that uses WhatsApp's Business API for real-time conversations, automated messaging, and team collaboration across various businesses.

Vonage

Vonage

vonage.com

The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.

Interakt

Interakt

interakt.shop

Interakt is a platform that utilizes WhatsApp API to enhance business communication, sales, and support through automated messaging and customer interaction management.

Rewatch

Rewatch

rewatch.com

Rewatch combines an AI notetaker, screen recorder, and video hub to streamline communication and collaboration within teams, reducing the need for meetings.

Balto

Balto

balto.ai

Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.

Gong.io

Gong.io

gong.io

Gong.io is a revenue intelligence platform that analyzes customer interactions to enhance sales strategies and drive growth through insights and automation.

Helpwise

Helpwise

helpwise.io

Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.

Cisco

Cisco

cisco.com

Cisco Spaces is a cloud platform that uses Cisco devices to turn buildings into smart spaces, enhancing safety, sustainability, and user experiences.

Cloudtalk

Cloudtalk

cloudtalk.com

CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.

Chative

Chative

chative.io

Chative.IO is an omni-channel messaging platform that combines live chat and AI-driven chatbots for efficient customer support and direct sales via social channels.

Outreach

Outreach

outreach.io

Outreach is a sales platform that streamlines outreach and deal management for sales teams, leveraging automation and AI to improve efficiency and performance.

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