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Loqara is an AI customer support platform that adds chat and voice assistance to business websites and online stores. Its embedded widget helps visitors ask questions about products, policies, frequently asked questions, and order status using information from a company’s website, documents, and knowledge base. Customers can interact by typing or speaking, while the AI agent provides sourced answers and supports English and Lithuanian. (loqara.com)
The platform includes product search, inventory and order-status lookup through Shopify and WooCommerce integrations, lead capture, discount-code sharing, live human handoff, conversation summaries, topic tagging, customer satisfaction tracking, and support analytics. Businesses can customize the widget’s colors, fonts, launcher, background, and voice, then embed it on a website with a single script tag. Loqara is designed for e-commerce customer service, automated website support, AI chatbots, and real-time voice assistance. (loqara.com)
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